5th Edition – 25th November 97 Freestyle 1100 Plus Freestyle 1100 Plus Cordless telephone and digital answering machine User guide
5th Edition – 25th November 97 Please open this page for a further “at a glance” guide to your Freestyle 1100 Plus.
5th Edition – 25th November 97 At a glance Aerial Does not extend, do not pull out. Ring mode switch Sets the handset ring to constant or ramped (gradually increasing) volume, see page 12. Intercom button (and light) Enables communication between the handset and base unit, see page 17. CHANNEL SEEKER INTERCOM ABC Recall button For use with PBXs and Select Services, see page 14. Secrecy button When pressed, it stops the caller from hearing you, see page 13.
5th Edition – 25th November 97 At a glance Day/hour/min buttons Sets the answering machine’s internal clock, see page 20. Battery compartment Ans delay switch Sets the number of rings before the answering machine answers, see page 21. Code button Sets the PIN code for remote control access, see page 17, 25. Reset button Resets the unit to the default settings, see page 22. Note button Used to record messages (notes) for members of your household, see page 22.
th Edition – 25th November 97 In this guide At a glance Introduction Setting up Using your Freestyle 1100 Plus Using the answering machine BT’s Select Services Help Technical information Maintenance Index Wall mounting 1 4 5 10 19 27 29 33 37 39 41 Customer Helpline Should you have problems with your Freestyle 1100 Plus, call the BT Helpline between 9.00am to 5.30pm Monday to Friday on Lo-call 0345 697146. Calls will be charged at local rate.
5th Edition – 25th November 97 Introduction Introduction Your Freestyle 1100 Plus has been designed for ease of use and made to the very high standards set by BT. We thank you for making the right choice and expect that you will have many years of quality service. Please read the instructions carefully before use, and retain this user guide for future reference. For your records: Date of purchase: Place of purchase: Emergency Calls The emergency services can be contacted in the UK by dialling 999.
5th Edition – 25th November 97 Setting up Setting up Follow these steps in sequence to completely set up your Freestyle 1100 Plus ready for use. As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur. Plan where you will put your Freestyle 1100 Plus.
5th Edition – 25th November 97 Setting up Like all cordless phones, your Freestyle 1100 Plus handset will need charging for 24 hours before use. 1 Handset aerial ✖ Your Freestyle 1100 Plus uses a compact aerial which does not pull out. 2 Check your telephone wall socket 3 Insert battery (for back-up only) Remember that the f lat ends of the batteries should be pressed against the springs.
5th Edition – 25th November 97 Setting up 4 Plug the power cable into the back of the base unit RINGER T-TB T-E P-E HI LO OFF TEL MODE Warnings 1 Do not try to use any power supply other than the one provided. This may permanently damage your Freestyle 1100 Plus. 2 Your Freestyle 1100 Plus should not be fitted in wet or damp conditions, for example in a bathroom. Also, the handset should not be left out in the rain. 3 There is a slight chance that your phone could be damaged by an electrical storm.
5th Edition – 25th November 97 Setting up 7 Extend the base unit telescopic aerial 8 To wall-mount your product Extend the base unit telescopic aerial on your Freestyle 1100 Plus (as shown below) to ensure the best possible signal and reception.
5th Edition – 25th November 97 Setting up To charge the handset • Insert the power adaptor into the mains socket and the jack plug into the 12v ac socket at the back of the base-unit. • The unit will display “PF” followed by a countdown from “36.” When the countdown reaches “00” the unit will beep and announce the current setting of the ANS DELAY switch, see page 21. • Place the handset on the base-unit, the CHARGING light will come on and the display will flash “ ”.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus Using your Freestyle1100 Plus To make a call TALK • Pick up the handset. • Press the TALK button on the handset. The CHANNEL SEEKER light will flash as the telephone searches for the best radio channel. When it goes out, the IN USE light on the base-unit and the TALK light will come on. • Listen for the dialling tone. On some exchanges there may be a delay of a few seconds before the dialling tone is heard. Dial the telephone number.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus To answer a call TALK When the handset is on the base unit When you receive an incoming call, the IN USE light will flash and the base-unit will ring. • Pick up the handset, the CHARGING light will go off, the IN USE light will remain on but stop flashing and the TALK light will come on. Do not press the TALK button. • After your call, either press the TALK button, or replace the handset on the base unit.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus To set the ring mode switch RING MODE RAMPED To set the tel mode switch (located at back of base unit) CONSTANT The ring mode switch on the side of the handset can be set to either: • RAMPED (gradually increasing volume) or • CONSTANT (constant volume). The constant mode should only be used if the telephone is connected as an extension to a PBX.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus To recharge the handset The base-unit must be connected to the mains supply at all times to recharge the handset, it will not overcharge if you leave it on the base-unit. When the handset is not on the base-unit, it will last for up to 5 hours in use or 72 hours on standby. Keeping the handset on the base-unit overnight will keep it charged for normal use.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus To insert a Pause SECRECY MEMORY RECALL REDIAL SCREEN With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line. If this is the case, press the REDIAL button before keying in the telephone number to insert a pause. To use the Recall button This button signals either time-break recall or earth recall depending on the setting of the TEL MODE switch, see page 12.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus Keep a record of which 0-9 code you have used for each number on the handset memory label. You can take out the card by removing the handset battery compartment cover and sliding out the transparent cover. To dial a number stored in a memory • Pick up the handset. • Press the TALK button. • Check for dial tone. • Press the MEMORY button. • Press the appropriate code number 0-9. Your number will be dialled automatically.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus To change a number Any existing number stored in the memory can be overwritten by entering a new number under the same location code. Simply follow the steps shown in “To store a number in the memory”, see page 14. The Call Waiting button Only used if you have subscribed to BT’s Select Services, see page 27. To use Call Return • Pick up the handset. • Press the TALK button. • Press the MEMORY button.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus To call the base-unit from the handset • Press the INTERCOM button on the handset. The base-unit and handset will beep, the INTERCOM lights on both will flash. • To answer the INTERCOM call, press the INTERCOM button on the base-unit. • You can now speak using the handset and the microphone located next to the ANSWER ON/OFF button on the base-unit. • To end the call, press the INTERCOM button on either the base-unit or the handset.
5th Edition – 25th November 97 Using your Freestyle 1100 Plus If you do not follow the procedure correctly the unit will announce “ Error” and reset itself to the previous PIN code. To check the PIN code • Press and release the CODE button. The unit will announce and display the current PIN code. You can now write your PIN code on the Phone-in card supplied.
5th Edition – 25th November 97 Using the answering machine Using the answering machine You can operate your Freestyle 1100 Plus answering machine from the base unit. Your Freestyle 1100 Plus has a preset outgoing message that callers will hear. You can use this preset message, but we recommend that you record your own message stating your telephone number, or, you can use the following example:“Hello, thank you for calling.
5th Edition – 25th November 97 Using the answering machine To set the day and time You do not have to follow the complete sequence, if for example you only want to change the hour, you can follow the instructions for changing the hour and skip the rest of the instructions. DAY HOUR MIN • Press and hold the DAY button. The unit will announce, “The day is… ”, then run through the days of the week. • Release the DAY button when you reach the current day.
5th Edition – 25th November 97 Using the answering machine To turn the answer functions on and off ANSWER ON/OFF To set the answer delay TS 6 2 ANS DELAY • Press the ANSWER ON/OFF button to turn the answer functions on or off. • The unit will announce, “Answer functions are on” and the display will show “00” or, “Answer functions are off” and the display will show “––”.
5th Edition – 25th November 97 Using the answering machine To reset the unit When the RESET button is pressed and Messages and notes released the unit will display “PF” followed by a count down from “36.” When the countdown reaches “00” the unit will beep and announce the current setting of the answer delay switch. The Freestyle 1100 Plus has been preset to the following factory settings: • The time and day has been preset to Sunday 12am.
5th Edition – 25th November 97 Using the answering machine To playback messages and notes PLAY To play all the messages and notes • Press and release the PLAY button. The unit will announce the number of messages recorded, then play all the messages and notes. To play new messages and notes only • Press and hold the PLAY button for 1 second. The unit will announce the number of new messages recorded since the last time the messages were played, then play the new messages and notes.
5th Edition – 25th November 97 Using the answering machine To review messages or notes • To repeat or restart a message, press and release the button during playback. To find a specific message or note • Press and hold down the button. The unit will announce the number of each message. • Release the button when you reach the message you wish to review. The Freestyle 1100 Plus cannot record an incoming message during playback. To delete messages DELETE • Press and release the DELETE button.
5th Edition – 25th November 97 Using the answering machine To remotely access your Freestyle 1100 Plus The option menu is as follows: Your Freestyle 1100 Plus can be accessed remotely from any TouchTone* telephone, or any telephone using a Tone Caller available from BT shops or your supplier. “For menu press 1,” ✱ • Dial the telephone number to which your Freestyle 1100 Plus is connected. • While the answering machine is playing your outgoing message, enter your PIN code, see page 17.
5th Edition – 25th November 97 Using the answering machine • If you enter 1 either during or in between messages, the unit will return to the main menu. • Once your messages have been played back the unit will announce, “End of messages”. You have 6 seconds to access another menu option before the unit ends the call.
5th Edition – 25th November 97 BTs select services BT’s Select Services If you are connected to a digital exchange, you can subscribe to a range of BT’s Select Services. If you wish to subscribe to any of these services contact us on Freefone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday. Call waiting If an incoming call arrives while you are already engaged on a telephone call you will hear a soft beep every 5 seconds (This beep is not audible to the person you are speaking to).
5th Edition – 25th November 97 BTs select services Call Diversion Charge Advice Call diversion allows you to set up your telephone to divert calls to another telephone at a different location. If you are going to be away from your home or place of work and at a known location your calls can be forwarded. There are 3 divert options available: • All calls. • Any calls unanswered within 15 seconds. • Calls that come in when your telephone is engaged.
5th Edition – 25th November 97 Help Help If you have any problems using your Freestyle 1100 Plus, this section will give you the most common, easy to follow solutions. Telephone problems Possible cause Solution • No dialling tone. Loss of security code. Replace handset on base unit for 10 seconds and try again. If this does not work, disconnect the handset battery from the handset for 30 minutes. Also disconnect the mains power and back-up batteries.
5th Edition – 25th November 97 Help Telephone problems Possible cause Check the REN. If you connect too many telephones or devices to your line they may not all operate correctly. If the REN exceeds 4 disconnect 1 or more telephones or devices. If your telephone is connected to an extension socket, it may have been connected incorrectly. Check with your telephone engineer that the extension socket has been installed correctly. • The handset rings too loudly / softly.
5th Edition – 25th November 97 Help Answer machine problems Possible cause Solution • General Problems. None of the answering machine functions will operate while the telephone is in use. Ensure that the telephone is not in use before operating the answering machine. • Will not record incoming messages. The answering machine is switched off. Switch the answering machine on manually or by remote control. The answering machine is full.
5th Edition – 25th November 97 Help Problems Possible cause Solution • Unit will not respond to any button press. Microprocessor lock up. Press reset and set up the answering machine again. If this does not work, remove the back-up batteries unplug from the power supply for 30 seconds then plug back in, refit back-up batteries and set up the answering machine again. You may be calling through a pulse dialling exchange or the telephone you are using may be set to pulse dialling.
5th Edition – 25th November 97 Technical information Technical Information Official approval The Freestyle 1100 Plus is tested and approved for connection to the BT’s network, provided that it is used in accordance with the guidelines in this booklet. • Loop Disconnect/Pulse and Multifrequency/Tone signalling. • Microphone secrecy. • PBXs providing secondary proceed indication. • Memory storage of up to ten numbers. You may connect it to: • Intercom. • Direct exchange lines. • Mixed mode dialling.
5th Edition – 25th November 97 Technical Information Ringer Equivalence Number (REN) If you connect too many telephones or other devices to your telephone line they may not ring correctly. To determine how many telephones and devices can be connected to your line, add together all the RENs of all the apparatus you wish to connect. If this total exceeds 4, they may not ring or operate correctly. The REN of your Freestyle 1100 Plus and the majority of telephones in the UK (unless otherwise marked) is 1.
5th Edition – 25th November 97 Technical information Connection information • Your Freestyle 1100 Plus may be connected to public networks in the United Kingdom. • It may also be connected to compatible switchboards. If in doubt, your switch supplier or maintainer should be able to offer help. Advice on connection to BT switching systems can be obtained by dialling BT Freefone 0800 800 152.
5th Edition – 25th November 97 Technical Information If you are having problems with your Freestyle 1100 Plus, read the Help section on pages 29-32 of this User guide. If you are still having problems you can contact the BT product helpline on Lo-call 0345 697146 where fully trained staff are there to assist you from 9.00am to 5.30pm Monday to Friday. If the unit is faulty within the guarantee period, return it with proof of purchase to your supplier, for repair or replacement.
5th Edition – 25th November 97 Maintenance Maintenance Installing handset batteries and recharging Replacing the handset on the base unit to recharge over night should keep the Freestyle 1100 Plus operative for normal use. In time the handset battery pack will no longer hold a sufficient charge and should be replaced. To change the handset batteries The handset battery compartment is located at the back of the handset at the lower end.
5th Edition – 25th November 97 Maintenance In the event of a power failure General cleaning During a power failure, if you have fitted fresh alkaline back-up batteries in the base unit, your telephone will continue to work for up to 1 hour in use or 7 hours on standby. The answering machine will not answer incoming calls, but will retain your outgoing message and PIN code; it will also keep the day and time setting and any incoming messages or notes already recorded.
5th Edition – 25th November 97 Index Index At a glance 1 Introduction 4 Emergency calls 4 Setting up 5 6 8 6 6 9 Aerial Base unit Handset Batteries – insert into base unit Charging the handset Planning location Power cable Telephone wall socket Volume Using your Freestyle 1100 Plus Answering a call Automatic redial Call return Call waiting Channel seeker Intercom Base unit to handset 8 7 6, 7 9 10 11 13 16 16, 27 11 16 16 Handset to base unit Making a call Memory Change a number Dial Dial more
5th Edition – 25th November 97 Index Message display Messages and notes Delete Note function Pause Play all messages/notes Playback Play new messages/notes Record a note Record outgoing message Review Skip forward Specific message Stop playback Preset message Remote access Options menu Resetting the unit Screening Set the day and time Switching On/Off Select Services Call barring Call diversion Call waiting Charge advice Reminder call Three way calling 40 19 22 24 22 23 23 23 23 22 20 24 23 24 23 19 25 2
5th Edition – 25th November 97 Wall mounting template Wall mounting To wall mount your Freestyle 1100 Plus Before you start ensure that the telephone is in easy reach of the power supply and a telephone socket. Ensure that the wall can support the weight of the unit. WALL PLUG SCREW WALL • Drill two holes for the screws and insert the wallplugs provided (if required). • Put the screws into the wall, leaving about 5mm free to mount the stand/bracket. • Hook the stand/bracket over the screw heads.
5th Edition – 25th November 97 Wall mounting ✁ 77 mm 42
5th Edition – 25th November 97 Notes Notes 43
5th Edition – 25th November 97 Offices in Europe, North America, Japan and Asia Pacific. The services described in this publication are not always available and may change from time to time. We provide services and equipment under a standard contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 1997. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China. Freestyle 1100 Plus Issue 1 (11/97) 5.
