Operation Manual

29
5th Edition – 25th November 97
Help
Help If you have any problems using your Freestyle 1100 Plus, this
section will give you the most common, easy to follow solutions.
• No dialling tone.
• Telephone will not dial out.
• Telephone cannot receive calls.
• Beeps six times and drops calls.
Loss of security code.
Replace handset on base unit for 10 seconds
and try again. If this does not work, disconnect
the handset battery from the handset for 30
minutes. Also disconnect the mains power and
back-up batteries. Then reconnect the battery
and reconnect the base unit to the mains, then
replace the handset on the base unit for 10
seconds and try again.
Telephone not connected to telephone line.
Plug the telephone into the telephone line.
Mains disconnected and back-up batteries
are not installed or are flat.
Reconnect and install or replace back-up
batteries.
Power cut and back-up batteries are not
installed or are flat.
Wait until the power is restored and install or
replace back-up batteries.
Handset battery pack is discharged.
Place handset on base unit and recharge for 24
hours ensuring charge light in on.
Telephone problems
Possible cause
Solution
• You have dialling tone but the
telephone will not dial out.
You may be trying to use tone dialling on a
pulse dialling exchange.
You are connected to a PBX and are not
dialling the access code.
Set mode switch to
P-E (pulse dialling).
Use the PBX access code.
• Handset does not ring.
• No lights on handset.
Handset discharged.
Place handset on base unit and recharge for
24 hours.
• Handset does not ring, but lights
show on the handset.
Telephone not connected to the telephone
line.
The handset may be set to ramped ringing.
It takes 4 to 6 rings to reach maximum
volume.
This is not a fault. You may change ring mode to
constant.
• Base unit does not ring but lights
show on base unit.
Plug the telephone into the telephone socket.
The base ringer switch is set to
OFF.
Set the base ringer switch to HI or LO
Line fault or faulty socket
Try the telephone on another socket or another
line. If the telephone works contact BT or your
public switched telephone network operator for
repairs to the line or socket.
• The base-unit rings too loudly /
softly
The ringer switch on the base unit is set to
HI / LO
Set the ringer switch on the base unit
accordingly.