Freestyle 520 Plus User guide
Please turn this page for the ‘At a glance’ guide to your Freestyle 520 Plus
Charging
Call Return Call Waiting Recall Pause Redial Memory Intercom Secrecy
In this guide At a glance 1 Introduction 4 Setting up 5 How to use your Freestyle 520 15 Plus cordless handset How to use your Freestyle 520 22 Plus base unit Other Features 26 Connecting to a switchboard 32 Help 33 Technical Information 36 Index 38 Hints and tips boxes In this user guide, we’ve included helpful tips and useful notes. They are shown in a grey box.
Introduction Your Freestyle 520 Plus is easy to use and made to our high standards. Thank you for making the right choice. We expect that you will have many years of quality service from your Freestyle 520 Plus. Please read the instructions carefully before you use your phone and keep this guide to refer to in future. You will find the Homepoint Plus logo (shown below) on your Freestyle 520 Plus.
Setting up Follow these steps and your Freestyle 520 Plus will be ready to use. Important: Before you use your Freestyle 520 Plus As this product is rechargeable, it is normal that a certain amount of heat will be produced in its dayto-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur. Plan the location of the base unit.
Setting up Like all cordless phones, the Freestyle 520 Plus handset must be charged for 24 hours before first use. 1 Handset aerial Pull 3 Put the battery in the base unit (for back-up only) The base-unit battery provides back-up power so that your Freestyle 520 Plus will work during power cuts. We strongly recommend you to fit a battery if the Freestyle 520 Plus is the only phone in your home. Battery Your Freestyle 520 Plus uses an extendible aerial.
Setting up Warnings Do not try to use any power supply other than the one provided. This may permanently damage your Freestyle 520 Plus. 2 Your Freestyle 520 Plus should not be fitted in wet or damp conditions, for example in a bathroom. Also, the handset should not be left out in the rain. 3 There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the base unit from the mains during storms.
Setting up 8 Set the base-unit monitor volume to a suitable level E VOLUM You can check the volume by pressing the MONITOR button and then adjusting the volume control on the side of the base unit. When you have set the volume to a suitable level, press the MONITOR button again to return the phone to standby. Using the inductive coupler Your Freestyle 520 Plus has an ‘inductive coupler’ in both of the handsets to improve the sound quality for people with hearing aids.
Setting up 10 Clip the cradle charging unit onto the stand Stop the power cable getting in the way of the stand by keeping it in the centre of the base , away from the stand clips. 12 Put the cordless handset onto the cradle charging unit The cradle charging unit’s red charging light will come on. The cordless handset will display HSET 1. 1 2 If you prefer to put your Freestyle 520 Plus cradle charging-unit on the wall, see page 11.
14 Put your Freestyle 520 Plus base unit on the wall You can put your Freestyle 520 Plus base unit on the wall by using the bracket provided. Before you attach the bracket to the bottom of the 520 Plus base unit, thread the phone line cord and power cord through the slots on the bottom of the bracket. The wires are then neatly hidden beneath the bracket. Use the bracket as a stencil to mark where you will put the screws into the wall.
Setting up Attach the bracket by hooking it over the screws coming out of the wall. • Hang the bracket on the wall as shown below. Wall plug 15 Put your Freestyle 520 Plus cordless handset on the wall You can put your Freestyle 520 Plus cordless handset on the wall using the bracket provided. Use the bracket as a stencil to mark where you will put the screws into the wall. Screw Wall • Drill two holes for the screws and insert the wall plugs provided (if you need them).
Setting up Attach the bracket by hooking it over the screws coming out of the wall. • Hang the bracket on the wall as shown below. 17 Using the options button to change the telephone settings The OPTIONS button allows you to change your Freestyle 520 Plus telephone settings to suit your preferences. Shown below are the settings as they appear in the display, along with the default settings.
Setting up To switch the cordless handset ringer on or off You must lift the cordless handset off the base unit in order to change any of the options settings. Freestyle plus HS RING ON Network Services Options Select • Press the OPTIONS button; the display shows SET followed by HS RING ON. This is your Freestyle 520 Plus default setting. • Press the SELECT button; the handset beeps and the display shows HS RING OFF. • Press the SELECT button to move between on and off.
Setting up • Press the SELECT button to toggle between tone and pulse. • To exit the menu and confirm all settings made, press the OPTIONS button repeatedly until the handset gives a long beep and the display returns to HSET 1. Please remember that the option shown on the display before you press the SELECT button is the current setting. For example, if the display shows HS RING ON, it means that the handset ring is on and pressing the SELECT button will turn it off.
How to use your Freestyle 520 Plus cordless handset Making and receiving calls To make a call from the cordless handset To end the call • Either replace the cordless handset on the cradle charging unit or press the TALK button again. In both cases, the handset display will show HSET 1. Talk • Pick up the cordless handset, press the TALK button and listen for the dialling tone. The handset will display TALK. • Dial the number you want. The display will show the last 12 digits you have dialled.
Using the memory to store and dial numbers Putting the most regular or important numbers you use in the memory means that you can dial them using just three buttons. Your Freestyle 520 Plus cordless handset can store 10 phone numbers, each up to 20 digits long. Use the directory label on the back of the cordless handset to keep a record of the numbers you have stored in the memory. To store numbers in the memory Memory • The display shows HSET 1. • Press the MEMORY button and the display will show MEM.
How to use your Freestyle 520 Plus cordless handset To dial numbers more than 20 digits long To remove numbers from the memory You can dial two or more stored numbers one after the other. • The display shows HSET 1. • Press the TALK button and listen for the dial tone. The display will show TALK. • Press the MEMORY button and the store number between 0 and 9 you want. • Press MEMORY again and the store number of the second part of the number you want. • The display will show the number to be dialled.
The directory label Take the battery lid off the cordless handset and slide out the clear plastic label cover. Take out the label and write the person’s name alongside each number you are storing. (If you use a pencil, it’s easier to write in any changes in future.) Put the label, plastic cover and battery lid back on the handset.
How to use your Freestyle 520 Plus cordless handset Using the intercom You can use the cordless handset and base unit as an intercom while the phone line stays free for incoming calls. To call the base unit from the cordless handset At the cordless handset: Intercom • Press the INTERCOM button. • The display will show INT. • Speak when the person at the base unit answers. • To end the call, press the INTERCOM button.
How to use your Freestyle 520 Plus cordless handset Setting up a three-way conversation During an outside call, you can set up a three-way conversation to allow someone from the base unit and the cordless handset to talk to each other and the outside caller. To set up a three-way conversation during an outside call from the handset • Press the cordless handset INTERCOM • • • • • • • 20 button. The display will show INT.
How to use your Freestyle 520 Plus cordless handset Transferring a call between the base unit and a cordless handset During a conversation you can transfer the call between your base unit and cordless handset. To transfer a call from the base unit to a cordless handset Intercom • Press the INTERCOM button on the base unit followed by the number of the handset you want to transfer the call to (for example 1). • The outside call will be put on hold. The caller will hear two beeps every few seconds.
How to use your Freestyle 520 Plus base unit Making and receiving calls To make a call from the base unit • Pick up the handset and wait for a dialling tone. • Dial the number you want and wait for the ringing tone. The display will show the last 12 digits you have dialled. To end the call • Put the handset back on the base unit. On-hook dialling For more convenience, you can dial a number on your Freestyle 520 Plus when the handset is still on the base unit.
How to use your Freestyle 520 Plus base unit Using the memory to store and dial numbers Putting the most regular or important numbers you use in the memory means that you can dial them using just two buttons. Your Freestyle 520 Plus can store 10 phone numbers, each up to 20 digits long. Use the directory label on the inside of the handset to keep a record of the numbers you have stored in the memory.
How to use your Freestyle 520 Plus base unit To store numbers more than 20 digits long For very long numbers, you can run two or more stored numbers together. Memory 0-9 Memory • Do not lift the handset when storing or removing a number from the memory. • Press the MEMORY button and the number between 0 and 9 under which you want to store the memorised number. • Dial in up to 20 digits. The display will show the numbers you have dialled. • Press MEMORY again to store the number.
How to use your Freestyle 520 Plus base unit The directory label Lift out the clear plastic label cover on the handset. Write the person’s name alongside each number you are storing. If you use a pencil it makes it easier to write in any changes in future. Put the plastic label cover back on the handset. To stop your caller hearing a private comment You can talk to someone else close by without the person on the other end of the line hearing what you say.
Other features These pages show how to make the most of your Freestyle 520 Plus using a BT modern exchange. In talk mode In talk mode the following features are available: • • • • call transferring base unit listen channel change recall The list above shows the standard menu order. Each time you use one of the options, that option goes to the top of the menu. But when the handset returns to standby, the menu options return to the standard menu order.
Using Network Services from the cordless handset Network Services are available to customers on a modern digital exchange. Apart from Call Return, you need to pay a small fee every three months to use these services. Tiay d1t7Suse these se,e months to yoTc0 Twss0(i)20(e)-20(t)]TJ/F14 1 Tf165.04 353 146.12 409111 Tm-0.
Other features • You can switch between the two callers as many times as you like. If the call you are on ends, you are not automatically transferred to the other caller. The handset will ring again and you can return to the other caller by pressing the TALK button. Advanced Network Services When your Freestyle 520 Plus is connected to a modern digital exchange, you can enjoy a range of valuable facilities.
Other features To turn the base unit listening function on or off While you are on a call using the cordless handset, you may want someone to listen in to your conversation from the base unit. Options Select • Press the OPTIONS button on the cordlesss handset until the display shows CHANNEL. • Press the SELECT button. The display will clear and your Freestyle 520 Plus will scan the channels and pick the one with the least interference.
Other features Using Network Services from the base unit To use Call Waiting Call Waiting Call Return Call Waiting These buttons save you having to remember special BT Network Services codes for Call Return and Call Waiting. Call Return is free and lets you hear the number of the last caller. If you are making a call and do not want your number recording on the other person’s Call Return, dial 141 before you dial their number. You need to do this even if your number is ex-directory.
Other features • • • • At the handset: Intercom • The ringing indicator will flash and the handset will ring. The display will show INT CALL. • To answer, press the INTERCOM button. • To end the call, press the INTERCOM button. The display will return to HSET 1. You can use the INTERCOM facility during an outside call by following the steps shown above. During the intercom conversation, the caller on the outside line will hear a series of short beeps to let them know they have not been cut off.
Connecting to a switchboard Using your Freestyle 520 Plus with a switchboard or PBX switchboard To connect to a switchboard Your Freestyle 520 Plus allows you to use the facilities available on a modern switchboard. For a list of suitable switchboards, phone us on 152. Using Recall with a switchboard When the Freestyle 520 Plus is connected to a switchboard, you may need to set RECALL to use the range of services available.
Help If you have any problems using your Freestyle 520 Plus, this section will give you the most common, easy-to-follow solutions. No dialling tone The handset does not ring The base-unit display should show BASE. If not, the phone may have become unplugged or switched off at the mains. Have you turned the ringer off? See page 13. The cordless handset may need recharging. Put it on the cradle charging unit or, if necessary, replace the battery pack. (You can get batteries from your BT stockist.
Help The handset seems to be ‘dead’ Recharging the handset battery pack Check that the mains power to the cradle charging unit is switched on. Make sure the cordless handset battery pack is fully charged. When fully charged and in good condition, the handset battery pack in the cordless handset will last for up to five hours of continuous use. If the battery pack is running low, the handset will display a flashing BATT warning message.
Protecting your Freestyle 520 Plus Most electrical appliances are affected by thunderstorms. Cordless phones are particularly at risk. To protect your Freestyle 520 Plus, unplug it from the mains power supply and phone line during thunderstorms. Service Customer helpline If you have any other problems, please call our helpline on Lo-call 0345 697330.
Technical information Official approval Freestyle 520 Plus is tested and approved for being connected to the UK Telecommunications Network, as long as it is used in line with the guidelines in this booklet. Connecting your phone You may connect your Freestyle 520 Plus to: • direct exchange lines • extensions with new plug and socket arrangements provided with these direct exchange lines • some switchboards. You must not connect your Freestyle 520 Plus to: • shared service (party) lines; or • a payphone.
Technical information Transmission frequencies This phone has been designed to use radio frequencies which have been set aside for cordless phones. As the use of cordless phones becomes more widespread, the quality of service you receive may be reduced. Transmission frequencies of available channels: Channel 1 2 3 4 5 6 7 8 Base Unit (MHz) 31.0375 31.0625 31.0875 31.1125 31.1375 31.1625 31.1875 31.2125 Portable Unit (MHz) 39.9375 39.9625 39.9875 40.0125 40.0375 40.0625 40.0875 40.
Index Aerial base unit handset Battery, base unit Call Divert Call Minder Call transfer Call Return Call Waiting Channel, changing frequency Charging the handset Customer helpline Dial mode Dialling cordless handset base unit Directory label Emergency calls Help Homepoint Plus Inductive coupler Intercom Listen in at base unit Low-battery indicator Memory storing numbers dialling removing checking 38 7 6 6 28 28 26 27, 30 27, 30 29 9, 34, 35 35 13 15 22 18, 25 19 33 4 8 19, 30 25 19 16, 23 16, 23 17, 24 17,
Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 1997.
