BT HALO U S E R G U I D E ®
Welcome to your new BT Halo® The phone that keeps you connected. It’s a useful bit of kit that lets you take your mobile calls through your home phone using Bluetooth®. It blocks nuisance calls too. The phone’s set-up wizard will help you get started. Read this guide for more on using your phone. Or for more help, go to bt.com/producthelp or get in touch with us on 0800 145 6789*. * Calls made from within the UK mainland network are free. Mobile and international call costs may vary.
Check box contents Handset Base Telephone line cord (pre-installed) 3 Mains power adaptor (item code 066270) 2 x AAA Ni-MH 750 mAh rechargeable batteries (already in handset) Contents for each additional handset (multipacks only) Handset Charger Mains power adaptor (item code 066270) 2 x AAA Ni-MH 750 mAh rechargeable batteries (already in handset) IMPORTANT Only use the mains power adaptors, cables and rechargeable batteries supplied in this box.
Contents Quick set-up . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Plug in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Activate batteries and charge . . . . . . . . . 8 Connecting your phone. . . . . . . . . . . . . . . . 9 Follow set-up wizard . . . . . . . . . . . . . . . . . . 9 Syncing your mobile to your BT Halo® using Bluetooth . . . . . . . . . . . 10 Pair your phones using the BT Halo® set-up wizard. . . . . . . . . . . . . . 10 Getting to know your BT Halo® . . . .
Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Adding a contact . . . . . . . . . . . . . . . . . . . . 27 View/dial a contact . . . . . . . . . . . . . . . . . 27 Editing your contacts . . . . . . . . . . . . . . . . 27 Deleting contacts . . . . . . . . . . . . . . . . . . . . 28 Caller Display and the Calls list . . . . . 33 Answer machine . . . . . . . . . . . . . . . . . . . . 35 Message playback using the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Answer delay . . . . . . . . . . . . . . . . . . . . . . . . 39 Setting the answer delay . . . . . . . . . . . . 40 Setting the maximum message length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Turning the message alert on or off. . 41 Turn call screening on or off . . . . . . . . . 41 Remote access . . . . . . . . . . . . . . . . . . . . . . 42 Setting the remote access PIN for the first time. . . . . . . . . . . . . . . . . 42 Changing the remote access PIN . . . .
Contents Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Reminder call . . . . . . . . . . . . . . . . . . . . . . . . 51 Anonymous Call Reject . . . . . . . . . . . . . . 51 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Pairing a new mobile and importing your contacts . . . . . . . . . . . . . . . . . . . . . . . . 52 Viewing already paired devices . . . . . . 53 Removing a paired device . . . . . . . . . . . 54 Reconnecting your mobile with Halo. . . . . . . . . .
Quick set-up 8 Plug in 1. Plug the mains power adaptor into the base. 2. Plug the other end into your wall socket and switch it on. 3. The phone line cord is already fitted, but don’t plug the other end into the wall socket yet. Activate batteries and charge 1. Pull the plastic tab away from bottom of the handset. 2. The BT logo, then the set-up wizard will appear. Before you start following it, place the handset on the base to charge for 16 hours.
Quick set-up 3. Plug the phone line cord into the phone socket. Follow set-up wizard 1. The set-up wizard will show you how to set the time and date, record your outgoing message, add some contacts and pair your mobile with your BT Halo® using Bluetooth. Follow it to get yourself started.
Quick set-up Syncing your mobile to your BT Halo® using Bluetooth Using Bluetooth, you can sync all your contacts between your mobile and BT Halo® and make and take your mobile calls. You can pair up to two mobiles and will need them handy when you’re going through the steps. Pair your phones using the BT Halo® set-up wizard 1. On your mobile phone, go to the Bluetooth Settings menu. Wait for the list of available devices to load, then tap BT Halo® to pair. 2.
Quick set-up If you chose not to use the set-up wizard to add a mobile, follow the instructions below: 1. When you’re on the home screen of your phone, press Menu. 2. Use to scroll through to Bluetooth on the main menu and press OK. 3. Use to get to Pair new device and press Select. 4. Then follow steps 2 to 5 on page 10 to finish off. Follow the steps above again to set up any additional handsets.
Getting to know your BT Halo ® 12 Menu map Answer phone View Messages Outgoing msg Record memo Answer mode Settings Messages Ans. & record Answer only Answer on/off Answer mode Text Alert Ans. & record On/Off Number to text Answer Delay Max.
Getting to know your BT Halo® Menu map continued Do Not Disturb Outgoing calls On/off VIP calls Mobile calls International Premium rate All dialled calls VIP list Calls List Save number Allow number Block number Delete call Send text Delete all Clock/Alarm Alarm Time and date Time format Text Messages Write Message Inbox Drafts Sent folder Templates Settings Allowed Barred Allowed Barred Allowed Barred Allowed Barred Allowed Barred Add VIPs Remove VIPs VIP ringtone Alarm Time AM/PM Melody Time A
Getting to know your BT Halo® Menu map continued Speed Dial List 1 – 1571, 2-9 – Empty by default Calling Features Call Diversion Cancel Ringback Call Waiting Bluetooth Paired Devices All calls When busy Not answered Turn on Turn off Check status Rename Ringtone Delete device Pair new device Bluetooth name Bluetooth PIN Settings Sounds Display Handset name Call settings Base settings S/ware version Registration Change Sys.
Getting to know your BT Halo® The handset buttons Block button Gives you access to your call blocking features. See page 19. Side buttons In idle mode, turn the ringer up or down. When you’re on a call, turn the earpiece volume up or down. When you’re on a handsfree call, turns the speaker volume up or down. Left option button Use to select option displayed on the screen above the button. Contacts Gives you access to saved numbers. Scroll left Green button Make and answer calls.
Getting to know your BT Halo® The handset display Time 02:59pm Handset 1 1 4 10 Menu Calls Shows handset battery status. Scrolls when the handset is charging. On – answer machine on. Off – answer machine off. Flashing – new answer machine message Memory full displayed when the answer machine memory is full. Empty frame flashes when battery needs recharging. 1 On – missed call(s) in the Calls list†. With number of calls displayed.
Getting to know your BT Halo® Base at a glance Find button Use to find (page) a handset(s) USB charging port 1 and 2 You can use these ports to attach your charging cables for any devices e.g. your smartphone. Output per port: 1A Play button The Play button will flash when there is a message waiting, use this button to play or pause your messages. Delete button Deletes messages if you press it when listening to them.
BT Call Blocking • • • • BT Call Blocking lets you block nuisance calls by the press of a button. You’ll need Caller Display. When someone calls your BT Halo® they will hear a message that asks them to say their name and then press . The phone will then ring through to you and announce the caller. You then need to follow the instructions in the announcement.
BT Call Blocking The Block button The Block button can be used in three ways to block nuisance calls to your phone. • Incoming call – when you get a call, it’ll show on the display screen. Pick up the handset to hear the caller’s announcement. If you don’t want to take the call, and it’ll be rejected. press • During a call – if you’ve already answered an unwanted call, press . If the number is displayed, you’ll be asked if you want to block it from calling again.
BT Call Blocking To switch BT Call Blocking off 1. Press when you’re on the home screen. 2. BT Call Blocking is PIN protected, so it’ll ask you to set or confirm your PIN (the default PIN is 0000). When you’ve done that, press OK. 3. You’ll see BT Call Blocking. Press Select or OK. 4. When Blocking Settings is highlighted, press Select or OK again. 5. Use to scroll between On and Off. Choose the option you want and press Save. Please note: Call Blocking will not work on incoming calls via Bluetooth.
Call control settings My Blocked and Allowed lists Your Blocked and Allowed lists are the numbers that BT Call Blocking should either block or always let through to you. Your Halo phone’s saved contacts will be automatically added to your Allowed list. You can add numbers to a list as they come through or by using the Call Control menu. Here’s how to do it: 1. When you’re on the home screen, press . 2. Go through the steps shown on the display to set or confirm your PIN and press OK. 3.
Call control settings 4. You can then change the outgoing call control for international calls or mobile calls. When you’re done, press Save. Do Not Disturb When Do Not Disturb is switched on, your calls will get through and show on the screen but your handset won’t ring. Here’s how to switch it on. 1. When you’re on the home screen, press . 2. Type in your access PIN (the default PIN is 0000) and then press OK. 3. Use to scroll through to Do Not Disturb and press Select. 4.
Call control settings 3. Follow the instructions on the screen by pressing Info and then Yes. Your contact list will show. 4. Find the contact you want and press OK. If you want to add more than one, repeat the steps above and on page 27 to find the contacts. 5. Press Options and then Add selected. Press Select and all the contacts you’ve picked will be added to the VIP list. Change the access PIN to open the main menu. 1. Press Left option button 2. Press Down on the button until you get to Call control.
Using the phone 24 Making calls To make a call, press , and then dial the number when you hear the tone. If you’ve synced your mobile phone through Bluetooth, your BT Halo® will ask which device you want to use to make the call. Choose it and your call will begin from the device you selected. When you get incoming calls, the line it’s coming in . to will show on the digital display screen. To pick it up, press Talk or Ending calls Press . Or, press numbers list.
Using the phone Call Waiting If you’ve got a call waiting service, your phone will let you know if you have a second incoming caller. When the second call comes in, you’ll hear the call waiting tone and the number or contact will show on the handset display screen. . 1. To answer the call, choose Switch by pressing Left option button Your first caller will be put on hold. again. 2. To switch back, press Left option button 3. To end one of the calls, connect to it and press .
Using the phone Finding the handset (Paging) 1. Press the Find button on the back of the main base. All handsets registered to the base will ring for up to two minutes. 2. To stop the ringing, press the Find button again.
Contacts Adding a contact 1. When you’re on the home screen, press . 2. Choose Options. When you see Add contact, press Left option button . 3. Type the contact name and press Down on the button. 4. Then add the number and press Down on the button. 5. You’ll be asked if you want to add a work number as well. Press Left option button to save when you’ve finished. Contact saved will show. For BT Call Blocking to work properly, make sure you enter the full dialling codes when saving contacts.
Contacts 3. Use the arrow buttons to scroll through to Edit contact. Press Left option . button 4. Edit the name using the keypad and clear buttons. When you’re done, press Left . option button 5. Then do the same with the phone number and press Left option button to save. Deleting contacts 1. Press to get to your contacts list, then press it again to select Options. 2. Use to scroll through to the name you want to delete and press Left option . button 3. Then press Down on the button to scroll to Delete.
Contacts Bluetooth contacts If you would like to know how to import your mobile phone contacts to Halo, please refer to the instructions on page 52. To view previously imported contacts 1. When you’re on the home screen, press . This will display the Home phonebook. 2. To access the imported contacts phonebook, press right on the button. Pressing it once will display contacts from Bluetooth paired device 1. Press it again to view contacts from paired device 2.
Contacts Memory Status Display the number of contacts in all contact lists i.e. Home phone and both paired devices. Total number of ‘numbers’ allowed are: 1000 for each list. Please note this limit is for phone numbers and not contacts as some contacts may have multiple phone numbers. * Please note: When using these options, it may take up some time. When importing or removing contacts and the process is complete, your Halo will display a success message, but will still need to synchronise with the base.
Speed dial 31 You can save numbers from your contacts to speed dial, by linking them with the 1-9 buttons on your handset. The 1 button is set-up to call 1571, but you can change this if you want to. Saving a speed dial entry 1. When you’re on the home screen, type the telephone number you want to store. 2. Then, either: press and hold the speed dial number you want to save it to, or select . options by pressing Left option button 3.
Speed dial 2. Use the button again to get to the entry you want to change and press Left . option button 3. When you see Edit, press Left option button . 4. Edit the number and press Left option button to save. Save as speed dial will show on your display screen. Delete a speed dial entry 1. Press Left option button to open the main menu. 2. Using the button, scroll through the menu until you see Speed Dial List, press . the Left option button 3.
Caller Display and the Calls list To get the most out of your BT Halo®, you’ll need Caller Display from your network provider. A fee may be payable. View and dial from the Calls list You can view up to 50 incoming and 30 outgoing calls. 1. Press Right option button or Down on the button to open the Calls list. You’ll see your most recent call. button to scroll through to the list entry you want to call. 2. Use the 3. When you get to it, press to begin your call. 4.
Caller Display and the Calls list Deleting an entry, or all of the Calls list 1. Press Right option button or Down on the button to get to the calls list. 2. Use the button to get to the calls list entry you want, if you only need to to open the Options menu. delete one. Press Left option button 3. Press Down on the button to show either Delete call or Delete all and press to confirm. Left option button Saving a Calls list entry to your contacts 1.
Answer machine 35 Message playback using the handset 1. Press Left option button . When you see Answer Phone, press it again. 2. View messages will show on the display screen, press Left option button . 3. A list of your messages will be displayed on the screen, most recent first. Highlight button. Press Left option button the one you want to listen to using the to play it. 4. If you want to listen to all of them, press Left option button and scroll to start playing them. through to play all.
Answer machine 3. Press Left option button and then use the button to get to Delete . message or Delete all old messages and press Left option button 4. You’ll be asked to confirm, press Left option button to delete the messages. Saving a number in the answer phone message list to your contacts 1. Press Left option button to open the main menu. When you see Answer Phone, press it again. . 2. View messages is displayed, press Left option button 3.
Answer machine 5. Type your message and then press Left option button to send it. You can find more on sending text messages on page 56. Playing your messages through the base Press on the base to play your messages. Whilst they are playing, you can press to delete them. Delete all old (played) messages using the base 1. When your handset is on the idle screen, press . 2. Press it again to delete all of your old messages.
Answer machine Outgoing messages The outgoing message is the message a caller first hears when the answer machine picks up their call. There are two pre-recorded outgoing messages to choose from, one that lets callers leave a message (Answer & Record) and one that answers the call (Answer Only). You can also record your own. Record your own outgoing message when you see Answer Phone. 1. Open the menu and press Left option button 2. Press Down on the button until you see Outgoing msg. Press Left option .
Answer machine Going back to the pre-recorded outgoing message 1. Open the main menu and press Left option button when you see Answer Phone on the display screen. button until Outgoing msg is highlighted. Press Left 2. Press Down on the again. option button 3. Press Up or Down on the button to choose between the answer mode you . want and press Left option button 4. Press Down on the button to get to Use default msg and press Left option . button 5.
Answer machine Setting the answer delay 1. Open the main menu and then the Answer Phone menu. 2. Press Down on the button until you get to Settings and press Left option . button 3. Press Down on the button until you get to either Answer only or Ans. & Rec, depending on which setting you want to change the answer delay for. Press Left . option button 4. When you see Answer delay, use Left or Right on the button to choose the .
Answer machine Turning the message alert on or off 1. Use the steps above to navigate to the Answer Phone menu and press Left option . button 2. Press Down on the button until you see Settings and press Left option . button 3. Press Down on the button to get to Ans. & Record and press Left option . button 4. Use the Up or Down on the button to get to Message alert. Press Left or button to switch between on and off, then press Left option Right on the to save your change.
Remote access 42 With remote access you can operate your answer machine all the time, even if you forget to turn on your answer machine before you go out. You’ll need to set a remote access PIN first and then you’ll need to turn remote access on. The PIN is also used for the Call Control PIN. Setting the remote access PIN for the first time 1. Open the main menu and then press Left option button when you see Answer Phone. button to get to Settings. Press Left option button 2. Press Down on the 3.
Remote access 2. Press Down on the button until Settings is highlighted, press Left option . button 3. Press Down on the button again to get to Remote access and press Left . option button 4. When you see On/off, press Left option button . 5. Press Left or Right on the button to choose between On or Off, then press . Left option button If you forget to switch on your answer machine You’ll need to enable Remote Access first and then you can turn your Answer Phone on remotely too.
Settings 44 Changing the handset ringtone and volume 1. Open the main menu and then press Down on the button until you get to . Settings. Press Left option button 2. When you see Sounds, press Left option button . 3. Ringing will be highlighted. Press Left option button . 4. Press Left or Right on the button to choose between 30 melodies for both internal and external calls. button until you get to Volume. Press Left and 5.
Settings 2. You’ll see Sounds. Press Left option button . 3. Press Down on the button until you get to Handset tones, press Left option . button 4. Press Left or Right on the button to turn Keypad tones on or off. 5. Press Down on the button and then press Left or Right on the button to do the same for Confirmation tones. to save. 6. Press Left option button Handset display options 1. Open the main menu, navigate to Settings and press Left option button . 2. Press Down on the button until you get to Display.
Settings Call settings 1. When you’ve opened the main menu, press Down on the button to get to . Settings. Press Left option button 2. Press Down on the button to get to Call Settings, then press Left option . button 3. You can then choose to switch Auto answer, Auto join calls, First ring and Auto end calls on or off. See below for an explanation of each setting. 4. When you’ve finished, press Left option button to save.
Settings Changing the base ringtone melody and volume 1. Open the main menu and then press Down on the button until you get to . Settings. Press Left option button 2. When you see Base Settings, press Left option button . 3. Ringing will be highlighted. Press Left option button . 4. Press left or Right on the button to choose between 5 melodies. 5. Press Down on the button until you get to Volume. Press Left and option buttons to scroll between the different volumes and press Right to save.
Settings Changing the system PIN (different to the Call control & Remote access PIN) 1. When you’ve opened the main menu and then the Settings menu, press Down on button until you see Change Sys. PIN. the 2. Press Left option button . Type your new PIN and press Left option button again. 3. You’ll be asked to type your new PIN again. When you’ve done this, press Left again to save. option button Resetting the handset or base settings 1. Open the main menu and find Settings by pressing Down on the button. .
Clock/Alarm Setting the time format (12 or 24 hour), time and date The default time format is 12 hour. 1. Open the main menu, then press Down on the button until Clock/Alarm is . highlighted. Press Left option button 2. Press Down on the button to highlight Time and date or Time format and . press Left option button 3. Follow the onscreen prompts to change your settings, then press Left option to save. button Setting an alarm 1. Open the main menu and navigate through to Clock/ Alarm.
BT Calling Features You’ll need to subscribe to BT Calling Features to use some of these services. You might have to pay a fee. Go to bt.com/callingfeatures for more info. Changing BT Calling Features settings 1. Open the main menu and then press Down on the button until you get to BT Calling Features. You can then change any of the below settings. Call Diversion 2. Press Down on the button until Call Diversion is highlighted. Press Left . option button 3.
BT Calling Features Call Waiting 1. Press Down on the button until Call Waiting is highlighted. Press Left option . button 2. Use to choose between Turn on, Turn off or Check status and press Left . Follow the voice prompts that follow. option button Reminder call 1. Press Down on the button until you see Reminder Call and press Left option . button 2. Press Up or Down on the button to choose between Set up, Cancel or to call the service, then follow Check Status. Press Left option button the voice prompts.
Bluetooth ® 52 Your BT Halo® has Bluetooth functionality that lets you pair your mobile and take and make calls from both. You’ll need to have your mobile close to your Halo base to use this feature as the Bluetooth functionality is in the base of your new Halo, not the handset. Set up Please set the time and date to start using your telephone OK Here’s how to use it… Pairing a new mobile and importing your contacts It’s essential to have your mobile phone unlocked throughout this process. 1.
Bluetooth® Please note: When your mobile is paired with Halo it will always show in the paired devices menu. If it is paired and connected, i.e. within range of the Halo base (with Bluetooth switched on), the Bluetooth icon will show on the home screen allowing you to use all the Bluetooth features. 4. You’ll then be asked if you want to edit the name of your mobile from Halo. . Make your changes and press Left option button 5. Next you’ll be given the option to Import contacts from your mobile.
Bluetooth® Removing a paired device 1. Open the main menu, scroll to Bluetooth, press Left option button . 2. Press Down on the button to get to Paired devices, press Left option button . A list of paired devices will show on the display screen. 3. Select the device your want to remove, press Left option button and select Delete device.
Bluetooth® Changing the Bluetooth PIN The default PIN for your BT Halo® is 0000. Here’s how to change it. 1. Open the main menu, scroll to Bluetooth, press Left option button . 2. Press Down on the button to get to Bluetooth PIN. Press Left option . button 3. Follow the steps on your display screen to change your PIN. Press Left option to confirm.
Text messaging 56 If you’ve got a compatible landline and network, your BT Halo® can send and receive text messages. Find out more about fees and compatibility at bt.com/terms Any messages will be saved to the handset you wrote them on only, but the inbox and outbox will show on every handset registered to the base. Changing text messaging settings button until you see Text 1. Open the main menu then press Down on the . Then follow the steps below to messages.
Text messaging 3. Send will be highlighted. To send your message, press Left option button , again to send. type the phone number, then press Left option button 4. To save your message to drafts, press Down on the button to get to Save, . then press Left option button 5. To add a symbol to your message, scroll through to Insert symbol, press Left , scroll through to the symbol you want, then press Left option button again. option button 6.
Text messaging Editing a template 1. Press Down on the button until you see Templates. Press Left option . button 2. Press Up or Down on the button until you get to the template you want to . edit. Press Left option button 3. Use the keypad to edit the template, then press Left option button to save it. Turning the new text message alert on or off 1. Press Down on the button until you see Settings. Press Left option . button 2. Message alert will be highlighted on your screen. Press Left option button . 3.
Using additional handsets If you’ve bought a BT Halo® multipack, they’ll come already registered to the base. But if you buy another handset separately, you’ll need to register it before you can use it. Registering an additional handset button until you get to 1. Open the main menu and then press Down on the again. Settings. Press Left option button 2. Press Down on the button until Registration is highlighted, then press Left . option button 3. When you see Register, press Left option button to select it.
Using additional handsets 4. Use the arrow buttons to find the handset you want to de-register, then press . Left option button 5. You’ll be asked to type in your system PIN. When you’ve done it, press Left option . button Transfer a call 1. When you’re on a call, press Left option button to open the options menu. 2. Press Down on the button to get to Transfer and press Left option . button 3. If you’ve only got one other handset, it’ll ring.
Common questions How do I charge my phone? To charge your BT Halo®, place it on the base. You can plug your phone into the base facing either way, so you can see the digital display or so it’s facing the base. I am unable to pair my mobile phone with Halo • Check your mobile phone is close to the base. • If a ‘Pairing Failed’ message appears due to Halo timing out, press Try again and wait for Halo to appear on your mobile’s Bluetooth devices list.
Common questions How many contacts can I save? Your phone has three phone books and you can save 1000 contact numbers in each book. How do I change my access PIN? 1. When you’re on the home screen, press . 2. Type in your current PIN. 3. Then use to get to Change PIN on the menu and press OK. 4. A message will pop up on the screen. Read it and then press OK again. 5. Type in your new PIN and press OK. It’ll ask you to type it in again. When you’ve done that, press OK again and your PIN will be saved.
Common questions How do I set an answer delay? You can set the number of times the phone will ring before the phone goes to the answer phone. 1. Pressing Left option button to open the main menu. 2. Use to scroll to Answer Phone and press Select. 3. Use the button again to scroll to Settings and press Select. 4. Use the button to select Ans. & record or Answer only and press Select again. 5.
Common questions 4. You can then save the number as a new contact or add to an existing one. a. To save it as new, use the button to find New contact and press Select. b. To add to an existing contact, find Add to contact and press Select. Then use the button to find the contact and press Select again, then follow the instructions on the screen. How many numbers can I block? You can block up to 1000 numbers.
Help Problems using your BT Halo®? Follow these steps. 1. Check this guide’s contents to see if there’s anything that can help. 2. View the full user guide online at bt.com/producthelp 3. Call us on 0800 145 6789. 1. 2. 3. 4. 5. Help and advice about text messages on BT lines BT residential customers – call 151 (BT business customers – call 152). Choose option 2. When prompted by the fault management service, select option 2. Enter your phone number on the handset. Wait to speak to a customer adviser.
Help Questions about your bill Please see the phone number shown on your BT bill. Calls to 0800 numbers made from within the UK mainland network are free. Mobile and international call costs may vary. Phone doesn’t work • Have you activated the batteries correctly? See page 8. • Check that the mains power is correctly connected. No dial tone or line cord error message displayed on screen • Is the telephone cord plugged into the base and phone wall socket? • Check that the mains power is correctly connected.
Help You have a dial tone, but the phone won’t dial out • If you’re connected to a switchboard, check whether you need to dial an access code, see page 47. • • • • • Handset doesn’t ring The ringer volume may be switched off, see page 44. Check that the mains power is correctly connected. Do Not Disturb may be switched on, see page 22. Check your BT Call Blocking settings, see page 18. Make sure the handset is registered to the base, see page 59.
General information Guarantee Your BT Halo® is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Halo®, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
General information How to recycle your equipment The symbol shown here and on the product means that the product is classed as electrical or electronic equipment, so DO NOT put it in your normal rubbish bin. It’s all part of the Waste Electrical and Electronic Equipment (WEEE) Directive to recycle products in the best way – to be kinder to the planet, get rid of dangerous things more safely and bury less rubbish in the ground.
Free Technical Help & Support bt.com/producthelp 0800 145 6789 * Call us or go online if you have any difficulties with your phone Offices worldwide © British Telecommunications plc 2016. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China. Written and designed by Muse Publishing and The Art and Design Partnership Ltd. BT Halo® is a registered trade mark of British Telecommunications plc.
