Your Guide to BT Office Anywhere Your complete mobile office solution 8396 YOA Business UG A5 [12].
Welcome Important. Use the separate Installation Guide first, to set up your handset. 8396 YOA Business UG A5 [12].
Contents Contents HTC S620 Getting to know your phone 1 Accessories 6 Home screen 7 Application and status icons 8 LED indicators lights 13 BT Openzone 14 Register and use Wi-Fi at other Hubs 16 Surf the net 18 Internet calls 20 Send and receive emails and texts 21 Other features 22 Voicemail 1571 24 Using abroad 26 Phone security 28 Useful numbers 30 Office Anywhere FAQs And Troubleshooting 32 8396 YOA Business UG A5 [12].
Your HTC S620 8396 YOA Business UG A5 [12].
Getting to know your phone Item Function 1. Speaker Listen to a phone call. 2. Display Screen 3. Left SOFT KEY Press to perform the command shown in the label above the button. 4. TALK Press to dial a phone number, answer a call, switch to another call, or put a call on hold. Press and hold to activate/ deactivate speakerphone mode. 5. HOME Press to go to the Home Screen. 6. QWERTY Keyboard This is similar to a standard keyboard on a PC. 7.
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Item Function 18. POWER Press and hold to turn the phone on or off. Or press and quickly release the POWER button to display the Quick List, which allows you to change profiles, open Comm Manager, and enable/disable key lock and enable/ disable device lock. 19. Camera Lens 20. Self-Portrait Mirror Turn the back side of your phone to face yourself so that your image reflects on the mirror when taking self-portrait shots. 21. Back Cover Remove to insert battery, SIM card, and Micro SD card. 22.
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Accessories The following accessories are provided with the phone: 1 4 2 5 3 6 7 8 Accessory Function 1. AC mains adaptor Recharge the phone battery. 2. USB cable Connect your phone to a PC, transfer files between them and charge battery. Please read ActivSync section (Other Features chapter) before connecting this cable. 3. Stereo headset Provides a volume control slider and a Send/End button.
Home screen The Home screen displays important information such as new mail messages, appointments, icons, links to recently used programs and the status of your handset. • To access the Home screen from anywhere, press HOME. 8 Navigating around the screen • Use the NAVIGATION CONTROL to scroll UP, DOWN, LEFT or RIGHT around the screen. When you have highlighted the icon or information you want, press the centre button to Select it. • Scroll DOWN the Home screen to see more information.
Application and status icons Icon Description Icon Description New mail received. Microphone muted. New SMS text message received. Wi-Fi function enabled, but phone not connected to a wireless network yet. Roaming. Wi-Fi connected. New MSN Messenger message . Connecting to wireless network. Dialing while no SIM card is inserted. Synchronizing via Wi-Fi. Voice call in progress. GPRS available. Data call in progress. GPRS connecting. Calls forwarded. GPRS in use. Call on hold.
The following table lists icons of the programs that are already installed on your phone. Icon Program Description ActiveSync Synchronise with your Exchange Server email, (see Installation Guide). Transfer files between your mobile and PC. Please read ActiveSync in Other features section before using. Accessed using Start key at Home screen or via ActiveSync icon on your PC. Calculator Access via Expert icon. Calendar Keeps track of your appointments, and creates meeting requests.
Application and status icons Icon Program Description File Explorer Lets you organize and manage files and folders on your phone. Games Lets you play two games: Bubble Breaker and Solitaire come with your phone. Internet Explorer Allows you to browse Web and WAP sites, and to download new programs and files from the Internet. Internet Sharing Lets your phone act as an external modem for your computer by using USB port or Bluetooth. Access via Expert icon.
Icon Program Description BT Settings Enter your Openzone credentials to allow browsing/email at Wi-Fi hotspots. Video Recorder Captures video clips in various modes and duration. Windows Media Lets you play back video and audio files. VoIP Internet Calling is enabled. Appears on top of icon bar. 11 8396 YOA Business UG A5 [12].
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LED indicator lights Various colours that might display in the two LED Indicators are summarized here. Top LED Status Solid green Battery is fully charged. Blank Battery case is empty, no SIM card inserted or phone is off. Solid amber Battery is charging or the phone is using ActiveSync to synchronize with a PC. Solid red Battery is not installed or battery is over-discharged. Flashing green Connected to the network. Flashing red Battery very low (less than 10%).
BT Openzone BT Openzone Register and connect to BT Openzone By following the separate Installation Guide you 1. Ensure the Wi-Fi icon is displayed should have already registered your handset to BT and you are in a location which offers Openzone and have made an Internet call using BT Openzone coverage. This means BT VoIP. This section describes how to use BT you are within a Wi-Fi hotspot. Openzone to browse the web and check email. 2. From the Home screen, press Start and Using BT Openzone 3.
5. Open Internet Explorer Managing your BT Openzone minutes Note: if you see this screen, log in using If you run out of BT Openzone minutes you will your BT Office Anywhere Openzone still have access but will be charged for over use. account Username and Password. Please keep note of your account status from the Openzone Login Screen. Using the Cloud If you are in a Cloud hotspot (refer to thecloud.net for more details) then you can login to your BT Openzone account via the partners area.
Register and use Wi-Fi at other Hubs Make sure you have set up your handset and your own BT Hub according to the separate Installation Guide. Add a new Wi-Fi contact. This section reminds you how to connect one. Your handset will prompt you for a to additional hubs or wireless routers. security key. In many cases as with BT Hubs When using Wi-Fi to connect via a BT Home the security key is printed on the side of the or BT Business Hub or compatible wireless hub.
2. If there are Wi-Fi connections available, and you have not connected to one of these previously, you will see the Wi-Fi wizard. Click Yes with the soft key and the wizard will take you through steps similar to section 3.1 of the installation guide. Once you have registered successfully to a hub or compatible wireless router, you will be able to use it seamlessly in future. If Wi-Fi is switched on and you are in range the Wi-Fi symbol will automatically appear.
Surf the net Make sure you have set up your handset according to the separate Installation Guide. To start surfing in Wi-Fi mode This means you have a Wi-Fi connection available via a BT Openzone hotspot, You can use your handset to browse the web via: BT Hub or compatible wireless router. • the GSM mobile network 2. The home page you will see first is wap.bt.com 1. Press Start then Internet Explorer.
Change the web page display Add a web page to the Favourites list 1. While viewing a web page, 1. While viewing the page you want to click Menu then View. 2. Select from: add, click Menu, then Address Bar, enter the address and click Go. 2. Click Menu then Add to Favourites • One column – puts the content into one column as wide as the screen. • Fit to Screen – similar layout to a desktop 3. Confirm or change the name and Web page address. 4. In Folder, select a folder for the favourite.
Internet Calls Make an Internet Call Internet Calling options You can make calls over the internet You can change preference for how voice calls when connected to a Wi-Fi hotspot, your are handled (over GSM and/or Internet Calling). BT Business, BT Home Hub or other Hubs/routers 1. Go to Home Page, then click on to which you have previously registered. Internet Calling area. If you have selected Whenever Available using 2.
Send and receive emails and texts Make sure you have set up your handset for email according to the separate Installation Guide. Check your Outlook email inbox When a new email or text arrives an envelope symbol will appear at the top of the Home Screen. Text notification appears immediately but if Please note: When using Wi-Fi to connect via emails have arrived between the checking period a BT Home or Business Hub, wireless router or you set you can manually check for new emails.
Other features ActiveSync At subsequent ActiveSync sessions, press Cancel Use ActiveSync for Windows XP or Windows ® Mobile Device Centre for Windows Vista™ to transfer files between your mobile and your PC. For example if the mobile’s memory becomes full or if you want to work on a spreadsheet you have started on your PC/laptop. The software you need is contained on the installation CD supplied. Please note that ActiveSync 4.5 is required, so if you have been using 4.2 you will need to upgrade.
Comm Manager The Comm Manager lets you enable or disable phone features. To open the Comm Manager 1. Click Start then Comm Manager to display the screen. The buttons are: 1. Select to enable or disable the phone. 2. Select to enable or disable Bluetooth. 3. Select to enable or disable Wi-Fi. When the box is highlighted, press Settings then WLAN Settings to change your Wi-Fi settings. 4. Select to switch between automatically receiving Outlook emails as they arrive or manually retrieving them.
Voicemail 1571 Voicemail automatically takes messages Personalise your greeting when your BT handset is switched off, engaged, or if you aren’t able to answer it. Mobile voicemail • Connect to the network you want - mobile or Internet calling using BT VoIP • Dial 1571 Leaving a message • Press 3 and follow the voice prompts Callers who dial your mobile number will be able • Press # to save your recording to leave messages in your mobile mailbox.
Please note: To find your mailbox dial, *#104# .
Using abroad Using the mobile network To call the UK from abroad You can use your BT handset in any country • Insert + in the world, but please remember to call • Then 44 Customer Services on 0800 0322 111 • Delete the ‘0’ prefix or 150 from your mobile three days in • Then, dial your number, e.g., 2071234567 advance of travelling, to confirm that your A time-saving tip roaming service has been activated.
To set up a voicemail PIN code Using Internet Calling abroad Internet Calling can be used at Wi-Fi hotspots • Dial 1571 • Press 1 for the Main Menu • Press 4 for Mailbox Settings • Press 2 for Security Options and follow the voice prompts outside the UK and at most compatible BT Openzone partner sites outside the UK and at most compatible hubs or routers where the owner has allowed you to register your mobile. Call charges will be the cost of Internet Calling plus the cost of access to the Wi-Fi hotspot.
Phone security Unfortunately, thieves will find a mobile like yours Call us if your handset goes missing irresistible. We recommend that you never leave You can contact us on Freephone 0800 0322 your mobile unattended or visible in a car, and also 111 from a landline. Call straight away and try not to use your mobile in busy, public places. we’ll bar your mobile so no-one else can use Set a password protected phone lock it.
Keep your SIM cards separate When not to use your mobile If you have more than one mobile on your account, make sure you don’t mix up or swap their SIM cards. That’s because each SIM is paired with a specific mobile, and we need to know which mobile is missing in order to stop anyone else using it. • When driving. Never use a mobile while driving. Allow voicemail to take your calls, and listen to them when you’re away from the vehicle • In hospitals.
Useful numbers BT Directory Enquiries – 118 500 ICE ‘In Case of Emergency’ The easy to use 118 500 BT Directory Enquiries Enter the number of the person you would service gives you access to any listed UK want to be contacted ‘In Case of Emergency’ residential or business fixed line phone number. into your phonebook.
To make an Emergency Services call (999 or 112) There may be circumstances when your mobile phone, like any other mobile, cannot guarantee a connection and an emergency call cannot be placed due to network, environmental or interference issues. You should never rely solely upon any mobile for emergency services calls. We recommend a fixed line phone is retained at home for emergency services calls.
Office Anywhere FAQs And Troubleshooting Comprehensive and up to date help and support are available at http://www.btbroadbandoffice.com/mobile/office-anywhere If a problem persists please call Customer Services.
Outlook How much do Internet Calls cost Why can I only see part of the emails in my inbox? Please see http://www.btbroadbandoffice. The handset will typically only download the com/internetapplications/bbv4b/ first small piece of the email. Should you wish product/what_does_it_cost to see the rest or look at an attachment you can mark it to download next time that you read it.
Can I access business Online email directory? I sent an email to a colleague yesterday. To them Yes you can access the online directory it shows that I sent it months ago. Why is that? if your business has one set up. From the It is likely the date & time are not set Contacts, press Menu then Find online. correctly in your handset. You may change date & time by going to Settings then How do I view between all the Clock & alarm then Date & time.
BT Openzone What are my BT Openzone Can I use other Wi-Fi hotspots other than username and Password? Openzone e.g. T-mobile? Your BT Openzone user name and password Yes you can if they are a BT Openzone are the ones you have been sent. Note partner. When you try to connect through the that if you are using it for the first time browser you will get their login screen. Find you will be asked to change your password the option to connect with a BT Openzone for security reasons as you log in.
General I have wiped all the settings from Keypad Lock the handset, what do I do? To activate the keypad lock press and hold BT can resend your Internet Calling software the direct to your handset when you request this from label changes to Unlock. Click this and the support help desk. For hosted mail users and press the key. Once locked the left soft key key to unlock the keypad.
39 8396 YOA Business UG A5 [12].
8396 YOA Business UG A5 [12].
8396 YOA Business UG A5 [12].
We cannot guarantee that the telecommunications products, services and offers described in this publication will be available at all times, and we may change them from time to time. We will provide services and equipment in line with our standard conditions of contract. Nothing in this publication forms part of any contract. ©British Telecommunications plc 2007. Registered Office: 81 Newgate Street, London, EC1A 7AJ. Registered in England No. 1800000.
