Service manual

ManualsBrandsBT ManualsMobile PhonesHTC S710

Doc. No.

DOC-

00026415

REV.

Issued Date 2007/02/12

Revised Date N/A

A01

Doc. Title VOX Service Manual

Page

1 of

宏

宏宏

宏達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

達國際電子股份有限公司

High Tech Computer, Corp.

High Tech Computer, Corp.High Tech Computer, Corp.

High Tech Computer, Corp.



VOX

Service Manual

HTC Proprietary

Confidential Treatment Requested

Rev. A01

Feb 12,2007

HTC Corp.

Engineering Mobility

EVISION

ONTROL

ABLE

Rev Date Contents Dept Revised

A01 02/12 First draft PSE

Summary of content (70 pages)

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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A VOX Service Manual 1 of 70 Page VOX Service Manual HTC Proprietary Confidential Treatment Requested Rev. A01 Feb 12,2007 HTC Corp. Engineering Mobility REVISION CONTROL TABLE Rev A01 Date 02/12 Contents First draft Dept PSE Revised REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A VOX Service Manual Page A01 2 of 70 Table of Contents CHAPTER 1 – INTRODUCTION P3 1.1 Product Specification 1.2 Definition CHAPTER 2 – DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE P3 P9 P11 2.1 Assembling procedure 2.2 Disassembling procedure CHAPTER 3 – DIAGNOSTICS PROGRAM AND WINCE TEST ITEM P15 P26 P32 3.1 Test Plan 3.2 How to enter Diagnostic mode and Boot-loader mode 3.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page REV. A01 3 of 70 INTRODUCTION This manual provides the technical information to support the service activities of the Smart Phone Monet. This document contains highly confidential information, so any or all of this document should not be revealed to any third party. 1.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page REV. A01 4 of 70 PBCCH SIM 1.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page REV. A01 5 of 70 Connectivity & Interface Bluetooth Chipset: TI 6300 Compliant with v2.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 6 of 70 Battery Rechargeable battery, Li-Polymer 1,050 mAh AC Adapter: AC input rating: 100 ~ 240 VAC, 50/60Hz DC output: 5V, 1A Hanger Accessories Standard Travel Charger USB Sync.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page H.263 + AMR-NB (.3gp) MPEG4 + AMR-NB (.mp4) Motion JPEG + PCM (.avi) Ringtone MIDI Software polyphonic & Standard MIDI format 0 and 1 (SMF) / SP MIDI MP3, AAC, AAC+, WMA, WAV and AMR-NB Multimedia support format Audio: AAC, AAC+, MP3, WMA, WAV, AMR-NB Video: MPEG4, H.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 8 of 70 Authentication (login/password) DTMF transmission over RTP (RFC 2833) No static IPv4 address configuration DHCP locating Security 802.11i compliant (WEP, WPA, WPA2) Authentication by EAP-SIM should follow 3GPP TS 23.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title 2.1 Definition VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 9 of 70 REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 10 of 70 REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 11 of 70 REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 12 of 70 REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 13 of 70 REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Inserting the SIM card Before you begin, make sure the phone is turned off. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A Page 14 of 70 REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 15 of 70 2. DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE 2.1 Assembling procedure TOOLS NEEDED FOR ASSEMBLING AND DISASSEMBLING PROCESS. LENS CLEANING CLOTH. (NO. 1) TORX SCREW DRIVER T6X50. (NO. 2) PHILIPS SCREW DRIVER 00X40. (NO. 3) FLAT PLASTIC STICK. (NO. 4) PLASTIC TWEEZERS. (NO.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 16 of 70 AFTER INSTALL THE NUMERIC KEYPAD ONTO THE DIPSLAY UPPER COVER, MAKE SURE YOU CAN SEE TWO HOOKS FROM THE BACK SIDE. PREPARE “LCD” ASSEMBLE THE LCD. PASTE EMI GASKETS.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 17 of 70 INSTALL RECEIVER INTO ITS CONNECTOR ON THE RIGID-FLEX BOARD. ALIGN THE RECEIVER WIRES BESIDE THE CONNECTOR AS SHOWN ON THE LEFT. INSTALL THE LCD FPC INTO ITS CONNECTOR ON THE RIGID-FLEX BOARD.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 18 of 70 ATTACH THE MICROSD RUBBER ONTO BEZEL. PREPARE SLIDER-HINGE BOTTOM COVER BEZEL. AND DISPLAY ASSEMBLE SLIDER-HINGE TO DISPLAY BOTTOM COVER BEZEL. FASTEN 4 SCREWS ON DISPLAY BOTTOM COVER. NOTE: SCREW TORQUE 1.2 ± 0.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page ASSEMBLE 19 of 70 DISPLAY BOTOM DISPLAY UPPER COVER. COVER TO TURN THE DISPLAY BOTTOM COVER ABOUT 30 DEGREE TO LET THE RIGID-FLEX BOARD CONNECTOR PASS TROUGH. PRESS THE AREA AROUND THE DISPLAY BOTOM COVER TO FIX THE DISPLAY BOTTOM AND UPPER COVER. FASTEN SCREW LOCATION NUMBER 1 & 2 BY USING FIG.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 20 of 70 ASSEMBLE KEYBOARD UPPER COVER ONTO LCD BOTOOM COVER AND FASTEN 4 SCREWS ON IT. NOTE: SCREW TORQUE 1.2 ± 0.05 KGF-CM ATTACH ALPHABETIC KEYPAD KEYBOARD UPPER COVER. PREPARE SPEAKER AND SOUND BOX.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 21 of 70 ATTACH SPEAKER INTO SOUND BOX. MAKE SURE THE SPEAKER IS ATTACHED IN THE CORRECT DIRECTION. PREPARE CAMERA MODULE AND MAIN BOARD.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 22 of 70 SLIDE THE KEYBOARD BOTTOM COVER TO THE CENTER POSITION. CONNECT THE RIGID-FLEX CONNECTOR WITH THE MAIN BOARD. BOARD PREPARE SOUND BOX ATTACH SOUND BOX ONTO THE MAIN BOARD FASTEN SCREW LOCATION NO.1 AND 2 WITH FIG.2 SCREW THEN FASTEN SCREW LOCATION NUMBER 3 WITH FIG. 1 SCREW. NOTE: 1. SCREW TORQUE 1.0 ± 0.05 KGF-CM (FIG.2) 2.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 23 of 70 ATTACH MICROPHONE RUBER ONTO THE MICROPHONE. INSTALL VIBRATOR INTO KEYBOARD BOTTOM COVER. ASSEMBLE KEYBOARD BOTTOM COVER, START FROM THE USB CONNECTOR SIDE. PRESS THE AREA AROUND THE KEYBOARD BOTTOM COVER TO FIX THE BOTTOM AND UPPER COVER. KEYBOARD PREPARE THE “SCREWS”. FASTEN TWO SCREWS ON THE KEYBOARD BOTTOM COVER. NOTE: SCREW TORQUE 1.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 24 of 70 PREPARE “ANTENNA RUBBER”. INSERT THE ANTENNA RUBBER INTO THE HOLE. BE CAREFUL WITH THE DIRECTION. PREPARE “BATTERY” ALIGN THE EXPOSED METAL CONTACTS ON THE EDGE OF THE BATTERY WITH THE PRONGS IN THE BODY OF THE PHONE. PUSH THE BOTTOM OF THE BATTERY INTO PLACE.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 VOX Service Manual Page 26 of 70 2.2 Disassembling procedure SLIDE THE BATTERY COVER DOWN TO OPEN IT REMOVE THE BATTERY BY LIFTING IT UP FROM THE BOTTOM END. LOOSEN TWO SCREWS FROM KEYBOARD BOTTOM COVER. INSERT THE FLAT PLASTIC STICK BETWEEN THE KEYBOARD BOTTOM AND UPPER COVER THEN FOLLOW THE LEFT PICTURE TO SEPARATE THE KEYBOARD BOTTOM COVER.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 27 of 70 TAKE THE VIBRATOR OUT FROM KEYBOARD BOTTOM COVER. REMOVE MICROPHONE RUBBER. LOOSEN AND TAKE OUT THREE SCREWS FROM SOUND BOX AS SHOWN ON THE LEFT. SLIDE THE KEYBOARD UPPER COVER TO THE CENTER POSITION THEN DISCONNECT RIGID-FLEX BOARD CONNECTOR FROM THE MAIN BOARD. REMOVE ALPHABETIC KEYPAD. LOOSEN 4 SCREWS FROM KEYBOARD UPPER COVER.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 28 of 70 OPEN MICROSD AND SIM CARD DOOR. LOOSEN 6 SCREWS FROM DISPLAY BOTTOM COVER. INSERT THE FLAT PLASTIC STICK BETWEEN THE DISPLAY BOTTOM AND UPPER COVER THEN FOLLOW THE LEFT PICTURE TO SEPARATE THE DISPLAY BOTTOM COVER. TURN THE DISPLAY BOTTOM COVER ABOUT 30 DEGREE TO LET THE RIGID-FLEX BOARD CONNECTOR PASS TROUGH.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 29 of 70 DISASSEMBLE MICROSD COVER RUBBER. DISASSEMBLE LCD FPC. TAKE THE RIGID-FLEX BOARD OUT FROM THE BEZEL (INCLUDING THE RECEIVER) REMOVE KAPTON TAPE AND DISCONNECT THE RECEIVER. REMOVE THE EMI GASKET AS SHOWN ON THE LEFT PICTURE. TAKE THE LCD OUT FROM THE DISPLAY UPPER COVER.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 30 of 70 DISASSEMBLE NUMERIC KEYPAD AS SHOWN ON THE LEFT. SEPARATE THE NUMERIC KEYPAD AND NUMERIC KEYPAD FPC. UN-INSTALL SPEAKER FROM SOUND BOX. LOOSEN 4 SCREWS TO SEPARATE SLIDER-HINGE AND DISPLAY BOTTOM COVER. REMOVE CAMERA SHIELDING.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 Page 31 of 70 DISASSEMBLY PROCESS IS DONE HTC CONFIDENTIAL REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 VOX Service Manual Doc. Title REV. Page 32 of 70 3. DIAGNOSTICS PROGRAM AND WINCE TEST ITEM 3.1 Test Plan Mode No Item Function Test 1 Auto Test 2 SDRAM Test 3 Display Test 4 LED Test 5 Key Test Description Full functions test automatically. RAM memory test. Color bar/R/G/B/Black/White/Gray pattern. Green/Red/Blue/Key Pad.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 VOX Service Manual Doc. Title REV. Page 33 of 70 3.2 How to enter diagnostic mode and boot-loader mode Power OFF. Insert Diagnostic Micro SD card (provide by HTC) to device. Press and hold “Camera + Power” button simultaneously then release the power button first after hold for about 1 seconds, and then the device will enter boot-loader mode.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title 3.3 Test Procedure A. Diagnostic test menu. B. Display test screen. - Color bar pattern. - Red pattern. HTC CONFIDENTIAL VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title D. - Green pattern. - Blue pattern. - Black pattern. - White pattern. QWERTY test screen HTC CONFIDENTIAL VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title C. LED 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual LED test screen. RED>GREEN>BLUE>WLAN> BLINKING BLUE AND WLAN LED >DIAL>FUNC>CAPS>QWERTY Press to next D. Button test screen. E. SD Card Test HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual F. Vibrator test screen. G. ROM checksum test screen. H. Slide and SIM door test screen. I. Speaker play test screen. HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title J. Receiver play test screen. K. Headset play test screen. L. Int. Record – SPK out test screen. [Note] The recording path of normal distance for internal microphone is around 15 to 30 cm. M. Ext. Record – Hst out test screen. [Note] The recording path of normal distance for internal microphone is around 15 to 30 cm. HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual N. Run-in test screen. O. Device information test screen. P. Format storage test screen. Q. USB link test screen (ActiveSync) - R. Start->ActiveSync. Bluetooth test screen. - Start->Settings->Connections ->Bluetooth->Bluetooth S. Camera test screen. - Start->Camera. HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title T. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Wi-Fi test screen. - Start->Settings->Connections -> WLAN Settings->Wi-Fi HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 41 of 70 4. LEAKAGE CURRENT MEASUREMENT Equipment need: B A A. Power Supply (set at 4 V /1A). B. Micro-Current Meter (support 0.5mA ~ 1A). 2. Fixture needed: C. Cable D. Battery with extension cable E. Current series jig.( with black and red cable) 3.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 42 of 70 4. Connect cable of fixture( E ) to negative polarity of power supply (A) and current meter (B) 5. Setting is Ready now for testing ( Don’t turn the power on at this moment ) 6.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 43 of 70 7. Measure flight mode current (condition: Display & BL off/RF off/BT off) Wait about 15 sec, back light will be off and after 30 sec display will be off as well, in this condition, please check current value on the current meter. Current value must be under TBD mA, if over, it means M/B failed, please replace M/B for repair. 8.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 VOX Service Manual Doc. Title REV. 44 of 70 Page 5. COSMETIC INSPECTION CRITERIA 5.1 Definition of Cosmetic Standard 5.2 5.3 Standard is for refurbishment inspection. Visual Inspection Requirements Examination of the device shall be made with workbench light turned on. Ambient illumination is to be 500-1000 Lux.
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. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A 45 of 70 Page Cosmetic Criteria Table Main unit inspection: Description Criteria Area A 1.Exposure of substratum is not acceptable 2.Scratch : L 4mm ,W 0.2mm ,N 2 (ACCEPT), S 10mm Area B 1.Exposure of substratum is not acceptable 2.Scratch : L 7mm ,W 0.25mm ,N 3 (ACCEPT), S 10mm 3. Unconscious scratch on IR window is ignored. 4.IR window conscious scratch: L 3mm,W 0.2mm,N 3 (ACCEPT) 5.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title 6. OS, GSM ROM IMAGE RE-FLASH PROCEDURE 6.1 OS upgrade trough RUU Requirement: Windows 2000/XP. Microsoft ActiveSync 4.5 or above. USB Cable. Firmware. Procedure: • Boot up the device and entry WinCE mode. • Select “Allow USB connections” in Microsoft ActiveSync. • Connect your device to desktop or laptop via USB cable.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title • VOX Service Manual Read the pop-up message form ROM update utility. • Click “Next” to proceed. On the Welcome Screen, select the “I understand…” checkbox then click Next to begin the ROM update installation On the next screen, follow the listed instructions in the dialog box first and select the “I completed…” checkbox. When you are done, click Next to proceed.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual The following message will then be displayed, indicating that the utility is verifying and acquiring information about the device as preparation for the update process. Wait for this verification process to finish. Current information about the device, such as the model ID, image version and language will then be displayed. Click Update to proceed. The information about the new ROM update will then be displayed.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual A confirmation message then appears and shows the length of time it will take to copy the necessary files (including radio image) to the device. Click Next to begin the update. A progress bar will run through the screen during the update process. Note: In the middle of the update process, the progress bar may stop running. This is normal as the RUU is adjusting itself to complete the update process automatically.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title 6.2 • Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 Page 50 of 70 OS upgrade trough CD card procedure Prepare a micro SD card and format as FAT32 by your PC. • Copy image file XXX.nbh to the micro SD card and rename to Vox0img.nbh. Vox0img.nbh • Put this micro SD card in your device and enter Boot-Loader mode.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 51 of 70 7. GENERIC TROUBLESHOOTING (1) Power related: No Power / Can Not Boot 1. Charge the device or boot the device using AC adapter and check if work. 2. If Charge LED is not ON, fuse might be open, replace one. 3. If device stay in boot loader mode (Four color display), link device with PC and execute RUU. 4.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 Page Continue page for cannot switch off device: 4. Perform OS Re-flash 5. Possibly MB defective Power off during operation Power off automatically 1. Battery power runs out. 2. Battery cannot hold charge 3. MB defective Shutdown immediately in anytime 1. Battery defective 2. MB defective (2) Communication USB port failure 1.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 Page 6. MB is defective Microphone does not work (Defective recording) No voice is recorded 1. Please check if any damage on microphone. 2. Microphone defective 3. MB is defective Voice note function does not work under OS. 1. Perform Clear storage 2. Re-flash OS Noisy, sound deformed during recording 1. Microphone defective 2.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title 6. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 54 of 70 Replace Main Board if necessary. Buttons Do Not Respond 1. Dismantle the unit, check the status of switches on the Main Board and the plastic parts of button of the Button not responding. 2. Try with another Main Board, rigid-Flex or keypad. 3. Replace Main Board, rigid-Flex or keypad if necessary. 4.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 Page 55 of 70 8.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 VOX Service Manual Doc.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Desciption DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A 71H01810-00M Battery Cover Page Part no 35H00082-00M Desciption BATTERY_LIPOLYMER 1050mAh,3.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual APPENDIX A.GENERIC LABELING PLAN 1. Agency label 1.1.1 Agency label_VOX0101 HTC P/N: 77H00477-00M Size: 50.54 X 38.75mm HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual 1.1.2 Agency label_VOX0110 HTC P/N: 77H00477-01M Size: 50.54 X 38.75mm HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual 1.2 Unit label location explanation Water sensitive label HTC P/N: 77H00474-00M Qty: 1 Tamper evident label HTC P/N: 77H00460-01M Qty: 1 HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual 1.3 Screen Protector HTC P/N: 76H01681-00M Size: 53.65 X 57.5mm HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual 2. FRU label 2.1. IMEI Label for all Main Board Bulk PKG HTC P/N: 77H00019-00 Size: 25.0 × 10.0 mm Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 VOX Service Manual 2.2 FRU Box label (Bulk Packing) HTC P/N: 77H30026-00M Size:152.4 × 101.6 mm Remark: Please refer above label description on the next page Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC CONFIDENTIAL REV.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Invoice Carton Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 65 of 70 Page Shipping Product Description Quantity Note: Above printing contents is just for reference only HTC CONFIDENTIAL REV.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc. Title VOX Service Manual 2.3 FRU Pallet ID label HTC P/N: 77H30026-00M Size:101.6 × 152.4 mm Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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宏達國際電子股份有限公司 High Tech Computer, Corp. . Doc. Title Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A A01 VOX Service Manual Page 67 of 70 B.
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. 宏達國際電子股份有限公司 High Tech Computer, Corp. Doc.
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. Doc. Title 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual M/B TOP SIDE RIGID-FLEX BOARD TOP SIDE HTC CONFIDENTIAL Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV.
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. Doc. Title Item 宏達國際電子股份有限公司 High Tech Computer, Corp. VOX Service Manual Part Number Doc. No. DOC- 00026415 Issued Date 2007/02/12 Revised Date N/A REV. A01 Page 70 of 70 Description Qty 1 75H00248-00M COAXIAL CONNECTOR,RF,WITH SWITCH,SMD,MM8430-2600RA1,MURATA 1 2 75H00276-00P 1 3 75H00465-01M Connector I/O,Reverse,11P,0.4mm Pitch,MJE21-11K7P21,ACON 1 4 75H00615-00M Connector Others,90mohm,24P,0.9Pitch,0.5A,60V,CAM-F94M09,MITSUMI 1 5 75H00633-00M Connector,Battery,4Pin,2.