Your Guide to BT Office Anywhere Your complete mobile office solution for the HTC S620 or HTC S710 handset 8842 HTC S620_S710 UG [1].
Welcome Important. Use the separate BT Office Anywhere Installation Guide first, to set up your handset. 2 8842 HTC S620_S710 UG [1].
Contents HTC S620 and S710 handsets Getting to know your HTC S620 4 Home screen for S620 and S710 10 Getting to know your HTC S710 12 Application and status icons 18 LED indicator lights 22 BT Openzone 24 Register and use Wi-Fi at other Hubs 26 Surf the net 28 Internet Calls 30 Send and receive emails and texts 31 Other features 32 Voicemail 1571 34 Using abroad 36 Phone security 38 Useful numbers 40 Office Anywhere FAQs and Troubleshooting 42 3 8842 HTC S620_S710 UG [1].
Your HTC S620 4 8842 HTC S620_S710 UG [1].
HTC S620 accessories The following accessories are provided with the phone: 1 4 2 5 3 6 7 8 Accessory Function 1. Mains charger (AC adaptor) Recharge the phone battery. 2. USB cable Connect your phone to a PC, transfer files between them and charge battery. Please read ActiveSync section (Other Features chapter) before connecting this cable. 3. Stereo headset Provides a volume control slider and a Send/End button.
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Getting to know your HTC S620 phone Item Function 1. Earpiece Listen to a phone call. 2. Display Screen 3. Left SOFT KEY Press to perform the command shown in the label above the button. 4. TALK Press to dial a phone number, answer a call, switch to another call, or put a call on hold. Press and hold to activate/ deactivate speakerphone mode. 5. HOME Press to go to the Home Screen. 6. QWERTY Keyboard This is similar to a standard keyboard on a PC. 7.
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Item Function 19. POWER Press and hold to turn the phone on or off. Or press and quickly release the POWER button to display the Quick List, which allows you to change profiles, open Comm Manager, and enable/disable key lock and enable/ disable device lock. 20. Camera Lens 21. Self-Portrait Mirror Turn the back side of your phone to face yourself so that your image reflects on the mirror when taking self-portrait shots. 22. Back Cover Remove to insert battery, SIM card, and Micro SD card. 23.
Home screen for S620 and S710 The Home screen displays important information such as new mail messages, appointments, icons, links to recently used programs and the status of your handset. • To access the Home screen from anywhere, press HOME. S710 Only The image below shows the screen when the keyboard is out. It will change from Navigating around the screen • Use the NAVIGATION CONTROL to scroll UP, DOWN, LEFT or RIGHT around the screen.
1. Mobile Network name (BT unless you are abroad) and Wi-Fi connection status. 2. BT Internet calling status - shows availability to make internet calls. Click to set connection priority between internet calling and the Mobile network. 3. Phone profile (ringing options, on mute etc). 4. Click to view details of any missed calls. 5. Summary of received emails and text messages. 6. Current appointments in Outlook. Click to view details. 7. Recently used programs. Select and click icon to open. 8.
Your HTC S710 12 8842 HTC S620_S710 UG [1].
HTC S710 accessories The following accessories are provided with the phone: 1 4 2 5 3 6 7 8 Accessory Function 1. AC mains adaptor Recharge the phone battery. 2. USB cable Connect your phone to a PC, transfer files between them and charge battery. Please read ActiveSync section (Other Features chapter) before connecting this cable. 3. Stereo headset Provides a volume control slider and a Send/End button.
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Getting to know your HTC S710 phone Item Function 1. LED Indicators The top LED indicators (green/red/amber) notify you of the battery and network status of your phone respectively, while the bottom indicators (blue/green) notify you of Bluetooth and Wi-Fi connectivity status. For more information about LED Indicators, see the table at the end of this section. 2. Earpiece Listen to a phone call. 3. Display Screen Screen view – changes from landscape to portrait when keyboard is open. 4.
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Item 19. Function Power Press and hold to turn the phone on or off. Or press and quickly release the POWER button to display the Quick List, which allows you to change profiles, open Comm Manager, and enable/disable key lock and enable/disable device lock. 20. Camera button Press once to open Camera application (also available from Start menu). 21. Memory Card Slot Remove rubber cover from top end. Insert Micro SD card with gold plates facing up, narrow end first. 22.
Application and status icons Icon Description Icon Description New mail received. Wi-Fi connected. New SMS text message received. Connecting to wireless network. Roaming. Synchronizing via Wi-Fi. New MSN Messenger message . GPRS available. Dialing while no SIM card is inserted. GPRS connecting. Voice call in progress. GPRS in use. Data call in progress. Lowercase text input. Calls forwarded. Uppercase text input, caps lock. Call on hold. Uppercase text input.
The following table lists icons of the programs that are already installed on your phone. Icon Program Description ActiveSync Synchronise with your Exchange Server email, (see BT Office Anywhere Installation Guide). Transfer files between your mobile and PC. Please read ActiveSync in Other features section before using. Accessed using Start key at Home screen or via ActiveSync icon on your PC. Calculator Access via Expert icon. Calendar Keeps track of your appointments, and creates meeting requests.
Application and status icons Icon † Program Description File Explorer Lets you organize and manage files and folders on your phone. Games Lets you play two games: Bubble Breaker and Solitaire come with your phone. Internet Explorer Allows you to browse Web and WAP sites, and to download new programs and files from the Internet. Internet Sharing Lets your phone act as an external modem for your computer by using USB port or Bluetooth. Access via Expert icon.
Icon Program Description BT Settings (S620) Enter your Openzone credentials to allow browsing/email at Wi-Fi hotspots. BT Settings (S710) Enter your Openzone credentials to allow browsing/email at Wi-Fi hotspots. Video Recorder Captures video clips in various modes and duration. Windows Media Lets you play back video and audio files. VoIP Internet Calling is possible. At the Internet Calling section of the Home Screen ensure Internet Calling is set to Selected (and not just Available).
LED indicator lights Various colours that might display in the two LED Indicators are summarized here. Top LED Status Solid green Battery is fully charged. Blank Battery case is empty, no SIM card inserted or phone is off. Solid amber Battery is charging or the phone is using ActiveSync to synchronize with a PC. Solid red Battery is not installed or battery is over-discharged. Flashing green Connected to the network. Flashing red Battery very low (less than 10%).
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BT Openzone If you did not order BT Openzone as part of Register and connect to BT Openzone your package you will still be able to make 1. Ensure the Wi-Fi icon is displayed Internet Calls (if ordered) but won’t be able to and you are in a location which offers browse the web and check email unless you BT Openzone coverage. This means purchase Openzone vouchers (see below). you are within a Wi-Fi hotspot. 2.
Note: if you see this screen, log in using Managing your BT Openzone minutes your BT Office Anywhere Openzone If you run out of BT Openzone minutes you will account Username and Password. still have access but will be charged for over use. Please keep note of your account status from the Openzone Login Screen. Using Wi-Fi Hotspots abroad BT Openzone is UK based and BT Openzone user names and passwords may not work abroad. You may also incur additional charges. Please check: http://www.btopenzone.
Register and use Wi-Fi at other Hubs Make sure you have set up your handset and your own BT Hub according to the separate BT Office Anywhere Installation Guide. Add a new Wi-Fi association This section reminds you how to connect handset will prompt you for a wireless security to additional hubs or wireless routers. key.
2. If there are Wi-Fi connections available, and you have not connected to one of these previously, you will see the Wi-Fi wizard. Click Yes with the soft key and the wizard will take you through steps similar to Section 4 of the BT Office Anywhere Installation Guide. If the Wi-Fi wizard does not appear move to the Wi-Fi button on Comm Manager and use the right soft key to select Settings/WLAN Settings/Wi-Fi to see the list of available Hubs or other Wi-Fi networks.
Surf the net Make sure you have set up your handset according to the separate BT Office Anywhere Installation Guide. From here useful links take you straight to news, weather and other useful information. 3. To enter a web address press right soft key to reveal Menu then select Address Bar.
Change the web page display Add a web page to the Favourites list 1. While viewing a web page, 1. While viewing the page you want to click Menu then View. 2. Select from: add, click Menu, then Address Bar, enter the address and click Go. 2. Click Menu then Add to Favourites • One column – puts the content into one column as wide as the screen. • Fit to Screen – similar layout to a desktop 3. Confirm or change the name and Web page address. 4. In Folder, select a folder for the favourite.
Internet Calls Make an Internet Call Internet Calling options You can make calls over the internet You can change preference for how voice calls when connected to a Wi-Fi hotspot, your are handled (over GSM and/or Internet Calling). BT Business, BT Home Hub or other Hubs/routers 1. Go to Home Page, then click on to which you have previously registered. If you have selected Whenever Available using Internet Calling area. 2.
Send and receive emails and texts Make sure you have set up your handset for email according to the separate BT Office Anywhere Installation Guide. Remember you can set up and access personal email accounts using the phone (See section 6.2 of the BT Office Anywhere Installation Guide). If you have experienced problems in Auto Setup of POP3 or IMAP4 email accounts, see the panel at the foot of this page. To send in GSM or Wi-Fi mode For Wi-Fi connection, ensure the Wi-Fi icon is displayed.
Other features ActiveSync At subsequent ActiveSync sessions, press Cancel Use ActiveSync for Windows XP or Windows ® Mobile Device Centre for Windows Vista™ to transfer files between your mobile and your PC. For example if the mobile’s memory becomes full or if you want to work on a spreadsheet you have started on your PC/laptop. The software you need is contained on the installation CD supplied. Please note that ActiveSync 4.5 is required, so if you have been using 4.2 you will need to upgrade.
Comm Manager The Comm Manager lets you enable or disable phone features. To open the Comm Manager 1. Click Start then Comm Manager to display the screen. The buttons are: 1. Select to enable or disable the phone. 2. Select to enable or disable Bluetooth. 3. Select to enable or disable Wi-Fi. When the box is highlighted, press Settings then WLAN Settings to change your Wi-Fi settings. 4. Select to switch between automatically receiving Outlook emails as they arrive or manually retrieving them.
Voicemail 1571 Voicemail automatically takes messages Personalise your greeting when your BT handset is switched off, engaged, or if you aren’t able to answer it. Mobile voicemail • Connect to the network you want - mobile or Internet calling using BT VoIP • Dial 1571 (S620) or (S710) Leaving a message • Press 3 and follow the voice prompts Callers who dial your mobile number will be able • Press # to save your recording to leave messages in your mobile mailbox.
Please note: To find your mailbox dial, *#104# (S620) or (S710).
Using abroad Using the mobile network To call the UK from abroad You can use your BT handset in any country • Insert + in the world, but please remember to call • Then 44 Customer Services on 0800 678 1030 three • Delete the ‘0’ prefix days in advance of travelling, to confirm that • Then, dial your number, e.g., 2071234567 your roaming service has been activated.
To set up a voicemail PIN code Using Internet Calling abroad Internet Calling can be used at Wi-Fi hotspots • Dial 1571 (S620) or (S710) • Press 1 for the Main Menu • Press 4 for Mailbox Settings • Press 2 for Security Options and follow the voice prompts outside the UK and at most compatible BT Openzone partner sites outside the UK and at most compatible hubs or routers where the owner has allowed you to register your mobile.
Phone security Unfortunately, thieves will find a mobile like yours Call us if your handset goes missing irresistible. We recommend that you never leave You can contact us on Freephone 0800 678 your mobile unattended or visible in a car, and also 1030 from a landline. Call straight away and try not to use your mobile in busy, public places. we’ll bar your mobile so no-one else can use Set a password protected phone lock it.
Keep your SIM cards separate When not to use your mobile If you have more than one mobile on your account, make sure you don’t mix up or swap their SIM cards. That’s because each SIM is paired with a specific mobile, and we need to know which mobile is missing in order to stop anyone else using it. • When driving. Never use a mobile while driving. Allow voicemail to take your calls, and listen to them when you’re away from the vehicle • In hospitals.
Useful numbers BT Directory Enquiries – 118 500 ICE ‘In Case of Emergency’ The easy to use 118 500 BT Directory Enquiries Enter the number of the person you would service gives you access to any listed UK want to be contacted ‘In Case of Emergency’ residential or business fixed line phone number. into your phonebook.
To make an Emergency Services call (999 or 112) There may be circumstances when your mobile phone, like any other mobile, cannot guarantee a connection and an emergency call cannot be placed due to network, environmental or interference issues. You should never rely solely upon any mobile for emergency services calls. We recommend a fixed line phone is retained at home for emergency services calls.
Office Anywhere FAQs and Troubleshooting Comprehensive and up to date help and support are available at http://www.btbroadbandoffice.com/mobile/office-anywhere If a problem persists please call Customer Services.
Outlook How much do Internet Calls cost Please see http://www.btbroadbandoffice. com/internetapplications/bbv4b/ Why can I only see part of the emails in my inbox? product/what_does_it_cost The handset will typically only download the first small piece of the email. Should you wish Why does my battery seem to run to see the rest or look at an attachment you can out faster when I use Wi-Fi? mark it to download next time that you read it. Wi-Fi uses more power.
Can I access business Online email directory? I sent an email to a colleague yesterday. To them Yes you can access the online directory it shows that I sent it months ago. Why is that? if your business has one set up. From the It is likely the date & time are not set Contacts, press Menu then Find online. correctly in your handset. You may change date & time by going to Settings then Clock & alarm then Date & time.
BT Openzone What are my BT Openzone Can I use other Wi-Fi hotspots other than username and Password? Openzone e.g. T-mobile? Your BT Openzone user name and password Yes you can if they are a BT Openzone are the ones you have been sent. Note partner. When you try to connect through the that if you are using it for the first time browser you will get their login screen. Find you will be asked to change your password the option to connect with a BT Openzone for security reasons as you log in.
General I have wiped all the settings from Keypad lock the handset, what do I do? To activate the keypad lock press and hold BT can resend your Internet Calling software the direct to your handset when you request this from locked the left soft key label changes to the support help desk. For hosted mail users and Unlock. Click this and press the all BT Openzone users, getting the software will or (S620) or (S710) key. Once (S620) (S710) key to unlock the keypad.
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We cannot guarantee that the telecommunications products, services and offers described in this publication will be available at all times, and we may change them from time to time. We will provide services and equipment in line with our standard conditions of contract. Nothing in this publication forms part of any contract. ©British Telecommunications plc 2008. Registered Office: 81 Newgate Street, London, EC1A 7AJ. Registered in England No. 1800000.
