User guide
16 The small print
The small print 17
Save energy
Please avoid wasting energy while using your
computer, games console or other equipment.
You can set up your computers to go into standby
or low-energy mode automatically. Your Hub has BT
Power Save – see www.bt.com/setup/hubfeatures
Please disconnect your Hub from its power supply
when not in use for an extended period (e.g. a
holiday), but remember that when you do so all
connected computers (and any other devices that
use your Hub to connect to your broadband line)
will lose internet access and BT Broadband Talk
won’t work. Remember to restore power to your
Hub before turning on your computer(s).
Product disposal instructions for
residential users
The Waste of Electrical and Electronic
Equipment (WEEE) Directive (2002/96/EC) has
been put in place to recycle products using best
available recovery and recycling techniques to
reduce the impact on the environment, treat any
hazardous substances and avoid increasing landll.
The symbol shown above and on the product
means that the product is classed as Electrical or
Electronic Equipment and you should not put it
into your domestic waste bin. When you’ve no
more use for your product, please dispose of it
following your local authority’s recycling scheme.
For more information, please contact your local
authority or the retailer where you bought the
product.
Before disposing of any such equipment, we
recommend you reset it to its default settings
– this should remove all your personal settings.
To nd out how to reset your Hub to its default
settings, see page 8.
Reporting a stolen Hub
If your Hub is stolen after it has been connected
to your phone line, someone may be able to use it
to make unauthorised calls on your BT Broadband
Talk account. Please report any stolen Hub as soon
as you can to BT on 0800 111 4567.
Declaration of Conformance
Declaration of Conformance with European
Community Directive 1999/EC.
This product is intended for use within the
UK for connection to the public telephone
network. This equipment complies with the
essential requirements for Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC. The Declaration of Conformance can
be found at www.bt.com
GNU General Public Licence
The BT Home Hub contains code that is covered
by the GNU General Public License (GPL).
In accordance with the GPL, BT has made
the relevant code available for download at
www.btyahoo.com/broadband/adhoc_pages/
gplcode.html
Terms and conditions
BT Innity and BT Broadband Talk are covered by
terms and conditions. To review these, click on ‘Terms
and conditions’ at www.bt.com/btbroadband
Windows is a registered trademark of Microsoft
Corporation in the United States and other
countries.
Warranty
We guarantee that the BT Home Hub will work to
the relevant specication for the minimum period
of your agreement* and that it will be free from
faulty design, manufacture or materials. If at any
time during the minimum period, you nd that your
BT Home Hub or other equipment isn’t working
properly, you may return it to us and we’ll replace or
(at our option) repair it.
We will not be responsible for any defects
arising from fair wear and tear, accidental or
willful damage, misuse or failure to follow our
instructions. If you return any equipment as faulty,
we may test the equipment – if it’s working,
we’ll send it back to you. If we do so, we may
charge you our costs for our testing and postage.
This doesn’t affect your legal rights relating to
equipment that is faulty or wrongly described.
Safety and regulatory instructions for your
Openreach modem and BT Home Hub
Please read this section carefully before set-up!
• Your Hub and Openreach modem will get warm
once connected to the power supply. Although
this is normal, you should make sure that your
Hub and Openreach modem have adequate
ventilation to prevent overheating. Never block
the vents on your Hub or Openreach modem.
• Don’t expose your Hub or Openreach modem to
rain, water, moisture or direct sunshine.
• Don’t spill liquid on your Hub or Openreach
modem.
The small print
• Keep your Hub and Openreach modem away
from sources of heat such as heaters or radiators.
• Don’t try to disassemble or open up your Hub
or Openreach modem yourself. Not only will it
make your warranty void, it may expose you to
dangerous voltage or other hazards.
• Before cleaning your Hub or Openreach modem,
disconnect from its power supply. Use a damp
cloth for cleaning.
• For better performance, don’t place your Hub
or Openreach modem on a television or
computer monitor.
• If there’s an electrical storm, you must unplug
all of your equipment from the electricity supply
and phone sockets.
• The BT Home Hub intentionally generates low-
level radio frequency signals and so there’s a
very small risk that it may interfere with sensitive
medical devices, for example a heart pacemaker,
when nearby. If you’ve any concerns, BT recom-
mends that you consult the medical device
manufacturer before using your BT Home Hub.
• The plug on the power cable serves as a disconnect
device. Make sure that the power socket you
plug the power cable into is easily accessible and
located as close to the equipment as possible.
Important: please make sure you always use the
power cable supplied with your new Hub – don’t
use any other power cable.
* The minimum period will be either 12 or 18 months depending on the Option you chose when you placed your order.