User guide
4 Connect other computers and devices
Connect other computers and devices 5
Connect other computers and devices
How to connect other computers or devices using the Innity CD
Our engineer will have connected your main computer to BT Innity, but if you’d like to
connect any other computers or devices, simply run your BT Innity CD on the computer
or device and follow the set-up wizard. It’s the easiest way to connect other devices.
My CD won’t run. What should I do?
PC users: click on My Computer in the Windows Start menu, right-click your
CD icon, then click BT Home Hub Setup.
Mac OS users: double-click the BT Innity desktop icon, then double-click setup.app.
How to connect other computers or devices that don’t use a CD
If you’ve a ‘wired’ device
Simply plug its Ethernet cable
into one of the spare Ethernet
(yellow) ports on the back of
your Hub.
If you’ve a wireless device such as a laptop, netbook, smart phone or games console
Use its wireless to connect to your Hub. You’ll need your Hub’s wireless network name
and wireless network key. You can nd these on your wireless card or on the back of
your Hub. If the engineer replaced your old Hub with a new one, he or she may have
transferred your old Hub’s wireless settings on to your new Hub – there’s a space on
page 15 for you to keep a note of these details. Once you’ve found these, follow the
instructions that came with your device.
If you’re trying to connect a computer or a device, turn on its wireless – there’s usually
some sort of switch. Then try hovering your mouse or cursor over the icons in your
system tray or status bar, and look for a wireless icon. If you’re using Windows Vista or
XP, you can also try clicking Start then Connect to… . If your computer’s got a wireless
connection, nd your Hub’s wireless network name in any list displayed, highlight it and
click connect. If you need to, type in your Hub’s wireless network key.
You may need these techy details:
Authentication type: WPA2 -PSK or WPA PSK
Encryption type: AES or TKIP
Mode: infrastructure (not ad hoc)
What to do if you have a problem connecting your computer to your Hub
If the computer’s never been connected to the Hub before, see page 4.
Check the Hub lights table and troubleshooting on page 10. If the Broadband light is blue,
broadband to your Hub is okay. If your computer can’t connect, these tips may help.
1 If you haven’t already, press
the Restart
button
on your Hub and then try
restarting your computer.
This often gets connections
up and running again.
2 If you’re trying to get to a certain web page, try getting a different web page.
The problem may be with the web site you’re trying to get.
3 If you’re using a rewall, check it isn’t blocking your web browser’s connection to the
internet. Try temporarily turning off your rewall and then restarting your browser.
If you can now get internet, there’s a problem with your rewall settings. To x this
problem, see your rewall’s help information.
Find Handset
Reset to
Defaults
Wireless
Association
Restart
Find Handset
Reset to
Defaults
Wireless
Association
Restart