PaperJet 50e User Guide_se 10-06-2003 10:06 Pagina 1 PaperJet 50E Plain paper fax, copier and telephone User Guide This product is intended to be connected to analogue networks and private switching systems in the United Kingdom. This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
PaperJet 50e User Guide_se 10-06-2003 10:06 Pagina 2 12 Month guarantee FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number 1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply: I. The Helpline will require the customer to provide details of where the BT PaperJet was purchased, date of purchase and method of payment. II.
PaperJet 50e User Guide_se 10-06-2003 10:06 Pagina 3 At a glance Plain paper sheet feeder Paper support Max. capacity 40 sheets of 80gsm paper. Document feeder Paper feeder width guide Holds up to 5 sheets placed face down for faxing or copying. Adjust to fit the width of your paper for A4, Letter and Legal sizes. Telephone line socket Document feeder width guides Adjust to fit the width of your document for A4, Letter and Legal sizes.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 4 NOTE: The control panel is protected by a plastic film. Remove by carefully peeling from the corner. Reduction/Enlargement button. Reduces and enlarges copies to either 70% or 140%. Resolution button. Allows you to choose text or photo resolution for copies. Contrast button. Adjusts the contrast of documents to be copied. Resolution/Volume – button. Adjust the resolution of documents to be faxed. Select next option from a menu.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 5 Cartridge holder Optical scanner 5
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 6 Key features Plain paper fax Holds up to 40 sheets of A4 paper for ink jet quality printing. 21 page memory If you run out of ink or paper while receiving a fax the document will be stored in the memory and automatically printed out when the new paper or ink has been added. Copier with zoom Make single or multiple copies of documents.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 7 In this guide 12 Month Guarantee 2 At a glance 3 Key features 6 Introduction 8 Safety information 9 Setting up 10 Using your PaperJet 50E 16 Sending faxes To broadcast a document Using the one-touch memories Using the speed-dial memories Reports and lists Making and receiving phone calls Copying documents 16 20 22 23 25 27 29 Additional features Polling Caller display 7 30 34 36 Connecting to a switchboard 37 Help 39 Maintenance
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 8 Introduction Unpacking your PaperJet 50E For your records When you unpack you should have: Date of purchase: PaperJet 50E with attached mains power cable and fitted 3-pin plug. Place of purchase: Serial number (on base of unit): Telephone line cord Proof of purchase is required for warranty purposes, so please keep your receipt.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 9 Safety information Never put foreign bodies into the fax machine. Their accidental contact with powered parts may cause a fire or electric shocks. Do not expose to direct sunlight. Do not stand your fax machine on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces. Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 10 Setting up 1 Plan the location of your PaperJet 50E 3 Connect the handset Place your PaperJet 50E on a stable, flat surface. Make sure it is close enough to the telephone and mains power sockets so that cables will reach. Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation. Plug the handset cord into the socket marked at the back of the machine.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 11 5 Connect the mains power IMPORTANT NOTE Before connecting to the mains power remove the red tag marked “REMOVE before plugging in” by pulling in the direction of the arrow. 6. Load paper The plain paper sheet feeder can hold up to 40 sheets of 80gsm paper. It can accommodate A4 (210 x 297mm), US Letter (216 x 279mm), and US Legal (216 x 356mm) and weights between 70-90gsm. Maximum Level Plug into the mains power and switch on.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 12 7 To set the date and time When you connect the fax machine to the power supply, and following any interruption in the supply you will need to set the date and time as described below. NOTE If you have selected the 12 hour clock the letter p from pm or a for am is displayed. To display the correct p or a setting press the function button when the cursor is flashing on the p or a. Press the clear button to delete entries.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 13 8 Install the starter print cartridge Pull the cartridge towards the front of the machine until you hear it click into position. Open the printer compartment cover. Close the cover. Remove the print cartridge from its packaging. Holding it by the finger grip, peel the protective film from the print nozzles. If the display continues to show CHECK PRINT HEAD the cartridge may not be installed properly.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 14 9 Automatic print quality test page 10 Enter your name and fax number Your PaperJet 50E automatically cleans the print nozzles and prints a test page. Once printed, the display shows Your name and number will be added to every fax page you send. You can enter a maximum of 16 characters and 20 digits.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 15 When you have finished entering your name 11 To set the position of your fax header To confirm. Display shows PHONE NUMBER Display shows TYPE YOUR NUMBER / Enter your phone number. If you are entering your number in an international format press the ✱ button to enter a +. Press to confirm. To return to standby.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 16 Using your PaperJet 50E Sending faxes What type of paper you can use Dimensions: • width • length Thickness: • 60 -90gsm • 90 -140gsm After inserting the document in the feeder. Contrast 148mm – 216mm. 216mm – 600mm. max 5 sheets. 1 sheet at a time. Do not use • • • • • Setting the contrast and resolution Torn, crumpled and rolled paper. Paper that is too thin Wet or moist paper. Carbon paper. Correction fluid, paperclips and staples.
PaperJet 50e User Guide_se 10-06-2003 10:08 Pagina 17 To select the default resolution setting Your machine is pre-set to STD resolution for faxing and copying. You can change this setting so that the resolution is automatically set to FINE. NOTE If you make a mistake when entering a number, press the < > buttons to move the cursor over the digit and enter the correct digit. To delete the digit press the Clear button.
PaperJet 50e User Guide_se 10-06-2003 10:08 Pagina 18 To dial using the handset Place document face down in the document feeder. If necessary set the Contrast and Resolution settings. Pick up the handset and listen via the earpiece. / Use the keypad to dial the number you want. If the other person’s fax machine is set up for automatic reception, you hear the fax tones, press the Start button and replace the handset. Your fax is scanned and sent.
PaperJet 50e User Guide_se 10-06-2003 10:08 Pagina 19 To send a fax at a pre-set time (delayed faxing) You can set your PaperJet 50E to send a fax at a specific time in order to take advantage of cheaper call rates or to allow for different time zones. Place document face down in the document feeder. NOTE To cancel your pre-set fax transmission, press the Stop button or remove the document from the document feeder.
PaperJet 50e User Guide_se 1-07-2003 PaperJet 50E user guide – Edition 3 – 29.8.00 18:18 Pagina 20 Display shows TYPE FAX NUMBER. If required, enter the second number to which you want to send your fax and press the Start button again. To broadcast a document You can set your machine to send a document to up 10 different numbers (broadcasting). See “To fax from memory” below.
PaperJet 50e User Guide_se 10-06-2003 10:08 Pagina 21 CANCEL – the machine cancels the memory setting and returns to standby. CHANGE PARAM? – you can change the fax number and time settings. Display shows TYPE TIME. / Change the time if required. Display shows TYPE NUMBER and the number already entered. / You can change the number if required. Repeat the 2 steps above for all the numbers that have been entered. If the list contains less than 10 numbers the display shows TYPE FAX NUMBER.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 22 Using the one-touch memories To store a one touch entry Using the codes 0-9, your PaperJet 50E has 10 one-touch memories under which you can store a name, fax number and telephone number. Using the keypad to enter names and numbers The keypad lets you type letters when you are asked to enter a name. Press the 5 button until the display shows J.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 23 If you stored a fax number you can now add a phone number to the memory or vice versa. You can also create a new memory entry. To send a one-touch fax Place document face down in the document feeder. Press to return to standby Or If necessary set the Contrast and Resolution settings. Press to enter another name or number. Repeat the procedure above to enter names and numbers. Press to confirm your last entry.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 24 Press to switch between FAX or TEL. NO To edit or delete a speed dial entry Press to select the fax or phone number setting you want. Display shows 01: FAX or TEL NO. / Enter the number you want to store. If necessary, press the < > buttons to move the cursor. Press to confirm. Display shows 01: NAME A-Z Enter the name you want to store. Press the < > buttons to move the cursor. Press to confirm.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 25 Reports and lists What the report terms mean Reports contain the following information: Your PaperJet 50E prints the following reports Power failure report Always printed automatically. – if a power failure occurs while a fax is being sent or received the report gives you details about that fax.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 26 To switch automatic printing of transmission and error reports on and off Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows FAILED TX REPORT Press to display the option you want FAILED TX REPORT – print a report only after a fax has failed to be sent or received. TX REPORT ALWAYS – print a report after every received or sent fax.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 27 Your PaperJet 50E prints the following lists You can obtain at any time a print-out of: – setup and configuration of your machine – speed dialling entries – one-touch entries.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 28 To dial a one-touch phone number / To search through the speed dial entries Do not put a document in the document feeder. Do not put a document in the document feeder. You can dial without lifting up the handset. You can dial without lifting the handset Press and hold the memory location number you want until the telephone number (if stored) is displayed. The number is automatically dialled. Press the Speed dial button.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 29 Copying documents Your PaperJet 50E can act as a convenience copier and make multiple copies of a document as well as enlarging or reducing your original. Do not use • • • • • Torn, crumpled and rolled paper Paper that is too thin Wet or moist paper Carbon paper Correction fluid, paper clips or staples. To copy a document Insert the document to be copied into the document feeder. Press the Copy button.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 30 Additional features To set the print quality You can adjust the output quality of the printer. There are 2 settings: NORMAL and HIGH QUALITY. The default setting is HIGH QUALITY. Press until the display shows FAX SET-UP Display shows DATE AND TIME Press until the display shows PRINTER PARAMET. Press until the display shows COPY: HIGH QUAL. Press to switch between HIGH QUAL.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 31 To receive a document longer than the paper size To set the number of rings before your fax machine takes a call If you receive a document sent using a longer paper size than the one in your fax machine, you may find the text is cut off. If the fax machine is set to AUTOMATIC RX or PHONE FAX RX, it is pre-set to answer incoming calls after 4 rings. You can make the fax print the remaining text on another sheet.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 32 To adjust the duration of the phone call alert beeps To switch remote start off/on Press until the display shows INSTALLATION When your PaperJet 50E is set to PHONE/FAX RX mode it automatically answers all calls. If it is a phone call, it is set to beep for 20 seconds to alert you to pick up the handset. You can adjust the duration of these beeps.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 33 To switch the fax tones on and off Your machine will automatically play dialling tones and fax connection tones over the loudspeaker so that you can hear the progress of the call. You can switch the tones on and off. Press until the display shows INSTALLATION To adjust the volume of the buzzer Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BUZZER VOL.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 34 To switch ECM mode on/off ECM (Error Correction Mode) is a system for correcting errors caused by interference on the line. When switched on, the display shows E when sending or receiving to/from another machine using ECM. The default setting for your machine is to have ECM switched ON and you should not have to change it. However, you can switch it off if you wish.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 35 To cancel polling To set a document for polling by another fax machine When you have set a polling time Press until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM? To display CANCEL SETTING? To confirm cancellation. Your fax machine returns to standby.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 36 Caller Display If you have suscribed to your network provider’s caller display service your PaperJet 50E will display caller information. Wen you receive and incoming call the display will show: You caller’s number. Or WITHHELD - if your caller has chosen to withhold their number. Or NO AVAILABLE - if your caller is connected to an excange whith does not provide this service. Or OPERATOR - if you are being called by the operator.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 37 Connecting to a switchboard You can store the access code required to get an outside line so that you only have to press the EXTERNAL button. Press the < > buttons to display the options: FLASH or PREFIX. If your access code is recall choose FLASH. If your access code is a digit(s) choose PREFIX. With some switchboards you may also need to switch your PaperJet 50E from TONE dialling to PULSE dialling.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 38 Using the External button You can use the External button to insert the access code before numbers stored in the one touch and speed dial memories. Before entering the number (pages 22-24), press External, an E will appear in the display, and continue entering the number as normal. When dialling manually, just press External before dialling the number.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 39 Help The error light comes on and an error message is displayed. An error report is automatically printed. Press the Stop button to reset the machine and check the message against the Error Messages list, page 42. If you run out of paper or ink. Your PaperJet 50E will store incoming faxes in the memory.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 40 Your machine does not receive faxes automatically • Check that it has not been set for manual reception. • Check that you have ink and paper. • Check for paper jams. You cannot print faxes or copy documents • Check for paper jams. • Check that you have ink and paper. • The type of paper you are using may not be correct, check paper size and weight shown on page 16.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 41 Error codes Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against the list below. CODE MESSAGE ERROR CAUSE ACTION OK No message. Operation completed successfully No action. 02 IMPOSSIBLE CONNECTION The fax machine does not detect any dialing tone or receives an irregular signal. Check that the fax machine is correctly connected to the telephone line and that the hardset is not off the hook.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 42 Error messages If you see an error message on the display, check here for its meaning and solution. Messages are listed in alphabetical order. AUTOREDIAL nnn COVER OPEN Close the printer compartment cover. DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away. Check the problem on the display and clear it. Last fax call failed. Your machine will redial after nnn seconds. LAST TX ERR.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 43 POLL. RETRY nnn The last polling call failed. Your fax is waiting to redial the number after nnn seconds. Beeps Error beeps REMOVE DOCUMENT, PRESS Short beep – wrong key pressed when following a set of instructions. A document jam has occurred. Press the Stop button and if the page is not ejected automatically, remove it by hand. (See Removing jammed pages, page 48.) Long beep – unsuccessful procedure.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 44 Maintenance 2 Pull the green tab towards the front of the machine to release the cartridge. Cleaning your PaperJet 50E First disconnect it from the mains power supply and the telephone line. 3 Lift out the cartridge. Clean with a cloth dampened with diluted washing-up liquid. Never use household polish as this may damage your fax machine. Never use a dry cloth as this may cause static shock.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 45 6 Insert the new cartridge into the holder with the electrical contacts facing towards the front of the machine. 7 Pull the cartridge towards the front of the machine until you hear it click into position. 8 It should be oriented a shown close the cover on next drawing. FRONT OF MACHINE 9 Close the cover.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 46 To clean the cartridge and nozzles Manually cleaning the cartridge contacts Lift the printer compartment cover. If the printing quality deteriorates you can quickly clean the print head and test the nozzles with a print-out showing their condition. Remove the cartridge, as shown in Changing the cartridge.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 47 Cleaning the optical scanner Dust or dirt on the optical glass may cause scanning problems such as vertical lines on a received fax or copied document. If after cleaning, you still get vertical streaks on printed documents, contact your service engineer. NOTE Switch your machine off at the mains. Lift the printer compartment cover. Move the cartridge to the left hand side of the machine.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 48 Removing jammed pages If a document or sheet of paper becomes jammed while sending a fax or during copying the display shows REMOVE DOCUMENT, PRESS If paper used to print received faxes or photocopies becomes jammed the display shows PAPER ERROR, PRESS First try ejecting the paper by pressing the Stop button. If the paper does not come out automatically: Remove any paper still in the feeders. Lift the printer compartment cover.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 49 Technical information PaperJet 50E Model ......................................................Desktop transceiver Display ....................................................LCD 2 x 16 characters. Memory capacity* .....................................21 pages Dimensions Width ......................................................359mm Depth ......................................................234 + 84mm (with paper support extension) Height .......
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 50 Reception features Printing method . . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer Max. printing width . . . . . . . . . . . . . . . . . . . . 208mm Printing paper . . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal US Letter (216 x 279mm) and US Legal (216 x 356mm) Weight 70-90gsm Paper feed. . . . . . . . . . . . . . . . . . . . . . . . . . .
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 51 Index Activity report 25 Alert beeps 32 Beeps Broadcast a document 43 20 Caller display 36 Calls dial one-touch number make on hold speed dial Cartridge – change 28 27 28 28 44 Cleaning 44, 46 Contrast 16 Copying documents copy a document stop copying 29 29 Date 12 Enter fax number name Fax automatic dialling dialling dial using handset header pre-set time receiving redial send 18 17 18 15 19 21 18 17 Handset connect 10 Help 3
PaperJet 50e User Guide_se 1-07-2003 PaperJet 50E user guide – Edition 3 – 29.8.
PaperJet 50e User Guide_se 1-07-2003 PaperJet 50E user guide – Edition 3 – 29.8.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 54 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2000. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No.
