PaperJet 60e_se 6-06-2003 16:45 Pagina 1 PaperJet 60E Plain paper fax, copier, telephone and digital answering machine User Guide This product is intended for connection to analogue telephone networks in the United Kingdom. This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
PaperJet 60e_se 6-06-2003 16:45 Pagina 2 12 Month guarantee FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number 1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply: I. The Helpline will require the customer to provide details of where the BT PaperJet was purchased, date of purchase and method of payment. II.
PaperJet 60e_se 6-06-2003 16:45 Pagina 3 At a glance Plain paper sheet feeder Paper support Max. capacity 40 sheets of 80gsm paper. Document feeder Paper feeder width guide Holds up to 5 sheets placed face down for faxing or copying. Adjust to fit the width of your paper for A4, Letter and Legal sizes. Telephone line socket Document feeder width guides Adjust to fit the width of your document for A4, Letter and Legal sizes.
PaperJet 60e_se 6-06-2003 16:46 Pagina 4 NOTE: The control panel is protected by a plastic film. Remove by carefully peeling from the corner. Reduction/Enlargement button. Reduces and enlarges copies to either 70% or 140%. Recall button. For use with switchboards and BT Select Services. Resolution button. Allows you to choose text or photo resolution for copies. Speed Dial/Clear button. Used to speed dial a stored number. Deletes incorrect settings and characters. Contrast button.
PaperJet 60e_se 6-06-2003 16:46 Pagina 5 Cartridge holder Optical scanner 5
PaperJet 60e_se 6-06-2003 16:46 Pagina 6 Key features Plain paper fax Holds up to 40 sheets of A4 paper for ink jet quality printing. 21 page memory Answering machine you can record two Outgoing Messages (OGM’s) - Message forwarding announcement. - 15 minute recording time. - Call screening. - Remote access. If you run out of ink or paper while receiving a fax the document will be stored in the memory and automatically printed out when the new paper or ink has been added.
PaperJet 60e_se 6-06-2003 16:46 Pagina 7 In this guide 12 Month guarantee At a glance Key features Introduction Safety information Setting up Using your PaperJet 60E Sending faxes 16 To broadcast a document 20 Using the one-touch memories 22 Using the speed-dial memories 23 Reports and lists 25 Making and receiving phone calls 27 Copying documents 29 Using the answering machine 30 Recording capacity 34 Remote access 37 Additional features 39 Polling 43 Caller Display 45 Call Si
PaperJet 60e_se 6-06-2003 16:46 Pagina 8 Introduction Unpacking your PaperJet 60E For your records When you unpack you should have: Date of purchase: PaperJet 60E with attached mains power cable and fitted 3-pin plug. Place of purchase: Serial number (on base of unit): Telephone line cord Proof of purchase is required for warranty purposes, so please keep your receipt.
PaperJet 60e_se 6-06-2003 16:46 Pagina 9 Safety information Never put foreign bodies into the fax machine. Their accidental contact with powered parts may cause a fire or electric shocks. Do not expose to direct sunlight. Do not stand your fax machine on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces. Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms.
PaperJet 60e_se 6-06-2003 16:46 Pagina 10 Setting up 1 Plan the location of your PaperJet 60E 3 Connect the handset Place your PaperJet 60E on a stable, flat surface. Make sure it is close enough to the telephone and mains power sockets so that cables will reach. Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation. Plug the handset cord into the socket marked at the back of the machine.
PaperJet 60e_se 6-06-2003 16:46 Pagina 11 5 Connect the mains power IMPORTANT NOTE Before connecting to the mains power remove the red tag marked “REMOVE before plugging in” by pulling in the direction of the arrow. 6. Load paper The plain paper sheet feeder can hold up to 40 sheets of 80gsm paper. It can accommodate A4 (210 x 297mm), US Letter (216 x 279mm), and US Legal (216 x 356mm) and weights between 70-90gsm. Maximum Level Plug into the mains power and switch on.
PaperJet 60e_se 6-06-2003 16:46 Pagina 12 7 To set the date and time When you connect the fax machine to the power supply, and following any interruption in the supply, you will need to set the date and time as described below. NOTE If you have selected the 12 hour clock the letter p from pm or a for am is displayed. To display the correct p or a setting press the function button when the cursor is flashing on the p or a. Press the clear button to delete entries.
PaperJet 60e_se 6-06-2003 16:46 Pagina 13 8 Install the starter print cartridge Pull the cartridge towards the front of the machine until you hear it click into position. Open the printer compartment cover. Close the cover. Remove the print cartridge from its packaging. Holding it by the finger grip, peel the protective film from the print nozzles. If the display continues to show CHECK PRINT HEAD the cartridge may not be installed properly.
PaperJet 60e_se 6-06-2003 16:46 Pagina 14 9 Automatic print quality test page 10 Enter your name and fax number Your PaperJet 50 automatically cleans the print nozzles and prints a test page. Once printed, the display shows Your name and number will be added to every fax page you send. You can enter a maximum of 16 characters and 20 digits.
PaperJet 60e_se 6-06-2003 16:46 Pagina 15 When you have finished entering your name 11 To set the position of your fax header To confirm. Display shows PHONE NUMBER Display shows TYPE YOUR NUMBER / Enter your phone number. If you are entering your number in an international format press the ✱ button to enter a +. Press to confirm. To return to standby. Your name, fax number, date and time can be shown at the top of the page outside the text area or slightly lower down inside the text area.
PaperJet 60e_se 6-06-2003 16:46 Pagina 16 Using your PaperJet 60E Sending faxes What type of paper you can use Dimensions: • width • length Thickness: • 60 –90gsm • 90 –140gsm After inserting the document in the feeder. Contrast 148mm–216mm. 216mm–600mm. max 5 sheets. 1 sheet at a time. Do not use • • • • • Setting the contrast and resolution Torn, crumpled and rolled paper. Paper that is too thin Wet or moist paper. Carbon paper. Correction fluid, paperclips and staples.
PaperJet 60e_se 6-06-2003 16:47 Pagina 17 To select the default resolution setting Your machine is pre-set to STD resolution for faxing and copying. You can change this setting so that the resolution is automatically set to FINE. NOTE If you make a mistake when entering a number, press the < > buttons to move the cursor over the digit and enter the correct digit. To delete the digit press the Clear button.
PaperJet 60e_se 1-07-2003 18:27 PaperJet 60E user guide – Edition 3 – 29.8.00 Pagina 18 To dial using the handset Place document face down in the document feeder. If necessary set the Contrast and Resolution settings. Pick up the handset and listen via the earpiece. / Use the keypad to dial the number you want. If the other person’s fax machine is set up for automatic reception, you hear the fax tones, press the Start button and replace the handset. Your fax is scanned and sent.
PaperJet 60e_se 6-06-2003 16:47 Pagina 19 To send a fax at a pre-set time (delayed faxing) You can set your PaperJet 60E to send a fax at a specific time in order to take advantage of cheaper call rates or to allow for different time zones. Place document face down in the document feeder. NOTE To cancel your pre-set fax transmission, press the Stop button or remove the document from the document feeder.
PaperJet 60e_se 1-07-2003 18:30 PaperJet 60E user guide – Edition 3 – 29.8.00 Pagina 20 To broadcast a document You can set your machine to send a document to up 10 different numbers (broadcasting). See “To fax from memory” below. To fax from memory Display shows TYPE FAX NUMBER. If required, enter the second number to which you want to send your fax and press the Start button again.
PaperJet 60e_se 6-06-2003 16:47 Pagina 21 Press to switch between this and the other two options CHANGE PARAM? or CANCEL Receiving faxes SETTING? Press to select the option displayed. PRINT – you get a print out of the fax details and then the machine returns to standby. CANCEL – the machine cancels the memory setting and returns to standby. CHANGE PARAM? – you can change the fax number and time settings. Display shows TYPE TIME. / Change the time if required.
PaperJet 60e_se 6-06-2003 16:48 Pagina 22 Using the one-touch memories To store a one touch entry Using the codes 0-9, your PaperJet 60E has 10 one-touch memories under which you can store a name, fax number and telephone number. Using the keypad to enter names and numbers The keypad lets you type letters when you are asked to enter a name. Press the 5 button until the display shows J. You can store numbers up to 32 digits long, and names up to 16 characters long, in each one-touch memory.
PaperJet 60e_se 6-06-2003 16:48 Pagina 23 If you stored a fax number you can now add a phone number to the memory or vice versa. You can also create a new memory entry. To send a one-touch fax Place document face down in the document feeder. Press to return to standby Or If necessary set the Contrast and Resolution settings. Press to enter another name or number. Repeat the procedure above to enter names and numbers. Press to confirm your last entry.
PaperJet 60e_se 6-06-2003 16:48 Pagina 24 Press to switch between FAX or TEL. NO. To edit or delete a speed dial entry Press to select the fax or phone number setting you want. Display shows 01: FAX or TEL NO. / Enter the number you want to store. If necessary, press the < > buttons to move the cursor. Press to confirm. Display shows 01: NAME A-Z Enter the name you want to store. Press buttons to move the cursor. Press to confirm.
PaperJet 60e_se 6-06-2003 16:48 Pagina 25 Reports and lists What the report terms mean Reports contain the following information: Your PaperJet 60E prints the following reports Power failure report Always printed automatically. – if a power failure occurs while a fax is being sent or received the report gives you details about that fax.
PaperJet 60e_se 6-06-2003 16:49 Pagina 26 To switch automatic printing of transmission and error reports on and off Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows FAILED TX REPORT Press to display the option you want FAILED TX REPORT – print a report only after a fax has failed to be sent or received. TX REPORT ALWAYS – print a report after every received or sent fax.
PaperJet 60e_se 6-06-2003 16:49 Pagina 27 Your PaperJet 60E prints the following lists You can obtain at any time a print-out of: – setup and configuration of your machine – speed dialling entries – one-touch entries.
PaperJet 60e_se 6-06-2003 16:49 Pagina 28 To dial a one-touch phone number / To search through the speed dial entries Do not put a document in the document feeder. Do not put a document in the document feeder. You can dial without lifting up the handset. You can dial without lifting the handset Press and hold the memory location number you want until the telephone number (if stored) is displayed. The number is automatically dialled. Press the speed dial button.
PaperJet 60e_se 6-06-2003 16:49 Pagina 29 Copying documents Your PaperJet 60E can act as a convenience copier and make multiple copies of a document as well as enlarging or reducing your original. Do not use • • • • • Torn, crumpled and rolled paper Paper that is too thin Wet or moist paper Carbon paper Correction fluid, paper clips or staples. To copy a document Insert the document to be copied into the document feeder. Press the Copy button.
PaperJet 60e_se 6-06-2003 16:49 Pagina 30 Using the answering machine Your PaperJet 60E can be set to take messages if you cannot answer calls. WARNING Before you can set the reception mode to TAD/FAX RX you must record outgoing message OGM 1. See ‘Outgoing messages’ below. Outgoing messages (OGMs) Message forwarding announcement You can record your own ‘you have new messages’ announcement and set your PaperJet 60E to call you at a remote location and play this when you have new messages.
PaperJet 60e_se 6-06-2003 16:49 Pagina 31 Press the Start button to begin recording. Display counts down your recording time. Replace handset to end recording, your message is replayed. If you run out of time, your PaperJet 60E automatically stops recording and will play back the OGM. Press the Stop button to return to standby. To play back OGM 1 or OGM2 To switch the answering machine on/off Setting the reception mode to TAD/FAX RX switches the answering machine on.
PaperJet 60e_se 6-06-2003 16:49 Pagina 32 Message indicators When your answering machine has new (unplayed) messages recorded, the Messages light flashes and the display shows the total number of messages or memos recorded. For example, 2 new messages and 1 old one: To skip forwards or backwards through your messages During play back: Press to skip back to the start of the previous message. Press to skip forwards to the next message.
PaperJet 60e_se 6-06-2003 16:49 Pagina 33 Press the Start button. Display shows REC. FORW. ANNOUNC. You can now start recording your announcement. To forward new messages You can set your PaperJet 60E to call you at a set time at a remote telephone to let you know you have new messages. You can set your PaperJet 60E to forward your messages once only or on a daily basis. You should record an announcement to introduce your messages. When the PaperJet 60E is in standby.
PaperJet 60e_se 6-06-2003 16:50 Pagina 34 To set Announce Only You can set your answering machine to Announce Only where callers will hear your OGM #1 but your machine will not record their messages. This enables you to leave an information announcement. You will still be able to receive faxes.
PaperJet 60e_se 6-06-2003 16:50 Pagina 35 To switch Call screening on/off The messages are: Announcement Your PaperJet 60E is pre-set to play incoming messages through the speaker as they are being recorded. You can switch this feature off. Press the Function button until the display shows TAD SET UP Press the Start button. Display shows ICM ON SPEAKER Press the Start button.
PaperJet 60e_se 6-06-2003 16:50 Pagina 36 To lock/unlock the answering machine You can use your remote access code to prevent other people from listening to your messages by selecting PLAY LOCK and/or from changing the answering machine’s settings by selecting SET-UP LOCK. Press the Function button until the display shows TAD SET UP NOTE If PLAY LOCK is set you will be asked to enter the remote access code after pressing the Play button.
PaperJet 60e_se 6-06-2003 16:50 Pagina 37 Remote access To operate the answering machine from another phone You can access your answering machine from another phone to play back your messages and change the settings. Remote access code To prevent someone else from accessing your messages from another telephone, your PaperJet 60E answering machine has a 4-digit access code which must be entered. The default setting is 1 2 3 4.
PaperJet 60e_se 6-06-2003 16:50 Pagina 38 NOTE If messages were started using 1 (new message) then 3 takes you to the start of the current message. If messages were started using 2 (all messages) then 3 takes you to the start of the previous message. Changing the settings: To switch toll saver on/off This feature can save you the cost of a remote access call if you have no new messages.
PaperJet 60e_se 6-06-2003 16:50 Pagina 39 Additional features To set the print quality You can adjust the output quality of the printer. There are 2 settings: NORMAL and HIGH QUALITY. The default setting is HIGH QUALITY. Press until the display shows FAX SETUP You can set the print area of a received fax to 70% 76%, 80%, 94% or 100% of the original. The recommended reduction settings are: A4 = 94%, Letter = 80%, Legal = Off (no reduction). The default setting is 94%.
PaperJet 60e_se 6-06-2003 16:51 Pagina 40 To receive a document longer than the paper size To set the number of rings before your fax machine takes a call If you receive a document sent using a longer paper size than the one in your fax machine, you may find the text is cut off. If the fax machine is set to AUTOMATIC RX or PHONE FAX RX, it is pre-set to answer incoming calls after 4 rings. You can make the fax print the remaining text on another sheet.
PaperJet 60e_se 6-06-2003 16:51 Pagina 41 To adjust the duration of the phone call alert beeps To change the remote start code Press until the display shows INSTALLATION When your PaperJet 60E is set to PHONE/FAX RX mode it automatically answers all calls. If it is a phone call, it is set to beep for 20 seconds to alert you to pick up the handset. You can adjust the duration of these beeps. Press until the display shows REMOTE START: ON Press to switch between ON and OFF.
PaperJet 60e_se 6-06-2003 16:51 Pagina 42 To switch the fax tones on and off Your machine will automatically play dialling tones and fax connection tones over the loudspeaker so that you can hear the progress of the call. You can switch the tones on and off. Press until the display shows INSTALLATION To adjust the volume of the buzzer Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BUZZER VOL.LOW Display shows TEL.
PaperJet 60e_se 6-06-2003 16:51 Pagina 43 To switch ECM mode on/off ECM (Error Correction Mode) is a system for correcting errors caused by interference on the line. When switched on, the display shows E when sending or receiving to/from another machine using ECM. The default setting for your machine is to have ECM switched ON and you should not have to change it. However, you can switch it off if you wish.
PaperJet 60e_se 6-06-2003 16:52 Pagina 44 To cancel polling To set a document for polling by another fax machine When you have set a polling time Press until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM? To display CANCEL SETTING? To confirm cancellation. Your fax machine returns to standby. Insert a document in the document feeder. Display shows DOCUMENT READY Set the resolution and contrast if necessary. Press until the display shows POLLING TX Press twice.
PaperJet 60e_se 6-06-2003 16:52 Pagina 45 To change the silence detection time Press until the display shows INSTALLATION. Display shows TEL.LINE SET UP. Press until the display shows SILENCE LAPSE: 6. Press to set the lapse time to 3, 4, 6, 8, 10 seconds or NO (off). Press to confirm the option displayed. Press to return to standby. Caller Display If you have subscribed to your network provider’s caller display service your PaperJet 60E will display caller information.
PaperJet 60e_se 6-06-2003 16:52 Pagina 46 Call Sign (Distinctive ringing) If your network offers the possibility of having two or more numbers on the same telephone line, each number will have a different ring melody. NOTE Once the ring melody has been learnt you can switch the distinctive ring on and off by selecting ON or OFF in the DISTINCT. RING menu.
PaperJet 60e_se 6-06-2003 16:52 Pagina 47 Connecting to a switchboard You can store the access code required to get an outside line so that you only have to press the EXTERNAL button. Press the < > buttons to display the options: FLASH or PREFIX. If your access code is recall choose FLASH. If your access code is a digit(s) choose PREFIX. With some switchboards you may also need to switch your PaperJet 60E from TONE dialling to PULSE dialling.
PaperJet 60e_se 6-06-2003 16:52 Pagina 48 Using the External button You can use the External button to insert the access code before numbers stored in the one touch and speed dial memories. Before entering the number (pages 22, 23, 24), press External, an E will appear in the display, and continue entering the number as normal. When dialling manually, just press External before dialling the number.
PaperJet 60e_se 6-06-2003 16:52 Pagina 49 Help The error light comes on and an error message is displayed. An error report is automatically printed. Press the Stop button to reset the machine and check the message against the Error Messages list, page 52. If there is a power failure In the case of power failure, the fax machine will keep the data for: • numbers stored in the one-touch and speed dial memories • reports Any documents stored in the memory will be lost. If you run out of paper or ink.
PaperJet 60e_se 6-06-2003 16:52 Pagina 50 Your machine does not receive faxes automatically • Check that it has not been set for manual reception. • Check that you have ink and paper. • Check for paper jams. You cannot print faxes or copy documents • Check for paper jams. • Check that you have ink and paper. • The type of paper you are using may not be correct, check paper size and weight shown on page 16.
PaperJet 60e_se 6-06-2003 16:52 Pagina 51 Error codes Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against the list below. CODE 51 MESSAGE ERROR CAUSE ACTION OK No message. Operation completed successfully No action. 02 IMPOSSIBLE CONNECTION The fax machine does not detect any dialing tone or receives an irregular signal. Check that the fax machine is correctly connected to the telephone line and that the hardset is not off the hook.
PaperJet 60e_se 6-06-2003 16:52 Pagina 52 Error messages If you see an error message on the display, check here for its meaning and solution. Messages are listed in alphabetical order. AUTOREDIAL nnn COVER OPEN Close the printer compartment cover. DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away. Check the problem on the display and clear it. Last fax call failed. Your machine will redial after nnn seconds. LAST TX ERR.
PaperJet 60e_se 6-06-2003 16:52 Pagina 53 POLL. RETRY nnn The last polling call failed. Your fax is waiting to redial the number after nnn seconds. Beeps Error beeps REMOVE DOCUMENT, PRESS Short beep – wrong key pressed when following a set of instructions. A document jam has occurred. Press the Stop button and if the page is not ejected automatically, remove it by hand. (See Removing jammed pages, page 58.) Long beep – unsuccessful procedure.
PaperJet 60e_se 6-06-2003 16:52 Pagina 54 Maintenance 2 Pull the green tab towards the front of the machine to release the cartridge. Cleaning your PaperJet 60E First disconnect it from the mains power supply and the telephone line. 3 Lift out the cartridge. Clean with a cloth dampened with diluted washing-up liquid. Never use household polish as this may damage your fax machine. Never use a dry cloth as this may cause static shock.
PaperJet 60e_se 6-06-2003 16:52 Pagina 55 6 Insert the new cartridge into the holder with the electrical contacts facing towards the front of the machine. 7 Pull the cartridge towards the front of the machine until you hear it click into position. 8 It should be oriented as shown on next drawing.
PaperJet 60e_se 6-06-2003 16:52 Pagina 56 To clean the cartridge and nozzles Manually cleaning the cartridge contacts Lift the printer compartment cover. If the printing quality deteriorates you can quickly clean the cartridge and test the nozzles with a print-out showing their condition. Remove the cartridge, as shown in Changing the cartridge. Press the Function button until the display shows HEAD MAINTENANCE Display shows NEW HEAD: ON Either If the cartridge is new, press the Start button.
PaperJet 60e_se 6-06-2003 16:52 Pagina 57 Cleaning the optical scanner Dust or dirt on the optical glass may cause scanning problems such as vertical lines on a sent fax or copied document. If after cleaning, you still get vertical streaks on printed documents, contact your service engineer. NOTE Switch your machine off at the mains. Lift the printer compartment cover. Move and hold the cartridge to the left hand side of the machine.
PaperJet 60e_se 6-06-2003 16:52 Pagina 58 Removing jammed pages If a document or sheet of paper becomes jammed while sending a fax or during copying the display shows REMOVE DOCUMENT, PRESS If paper used to print received faxes or photocopies becomes jammed the display shows PAPER ERROR, PRESS First try ejecting the paper by pressing the Stop button. If the paper does not come out automatically: Remove any paper still in the feeders. Lift the printer compartment cover.
PaperJet 60e_se 6-06-2003 16:52 Pagina 59 Technical information PaperJet 60E Model ......................................................Desktop transceiver Display ....................................................LCD 2 x 16 characters. Memory capacity* .....................................21 pages Dimensions Width ......................................................359mm Depth ......................................................234 + 84mm (with paper support extension) Height ...................
PaperJet 60e_se 6-06-2003 16:52 Pagina 60 Reception features Printing method . . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer Max. printing width . . . . . . . . . . . . . . . . . . . . 208mm Printing paper . . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal US Letter (216 x 279mm) and US Legal (216 x 356mm) Weight 70-90gsm Paper feed. . . . . . . . . . . . . . . . . . . . . . . . . . .
PaperJet 60e_se 6-06-2003 16:52 Pagina 61 Index 61 Activity report 25 Cleaning 54, 56 Alert beeps 41 Contrast 16 Answering machine call screening on/off delete messages forward new messages lock/unlock on/off outgoing messages playback of messages playback of outgoing messages playback volume – adjust record memo record OGM recording capacity set Announce Only skip forward/backwards voice announcements on/off 30 35 32 33 36 31 30 32 31 31 31 30 34 34 32 35 Copying documents copy a document s
PaperJet 60e_se 6-06-2003 16:52 Pagina 62 Ink cartridge – change 54–55 Lists configuration one-touch set-up speed dial Maintenance 27 27 27 27 54–58 Make a call 27 Memory capacity 53 Number of rings 40 One-touch memories delete edit send store 23 23 23 22 Paper check size load jams, removing support type Polling cancel change time and number from another fax set by another fax machine 12 11 58 10 16 Print area 39 Print cartridge 12 Print head – change 54 Print quality 13, 39 Recei
PaperJet 60e_se 1-07-2003 18:32 PaperJet 60E user guide – Edition 3 – 29.8.
PaperJet 60e_se 6-06-2003 16:52 Pagina 64 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2000. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.