A *C S BE ND AL NE UB YO FO *C LE TW SC U R R M R A *A E L L D I S O R I B E U S Q T H M I P L K P TO T UA ES N A R RT E F DE Y * OV YO ER EA R O CA IDE UR LY TU R LL R’ FE RE 15 W S E S 71 AIT IS W S I PA ILL ER NG YA W VI BL OR CE E K. Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Please open this page for an ‘at a glance’ guide to your Quartet 3100
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Please open this page for a further ‘at a glance’ guide to your Quartet 3100
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 At a glance Handset fascias Aerial Can be changed to suit your personal preference, see page 11. Should be extended to obtain the best signal and reception available, see page 9. Option buttons Clear button Lets you select options within each menu that are shown on the display, see page 12. Use to delete unwanted digits or characters and to exit the menu, see page 18. u en Talk button Press to make or receive a call, see page 12-13.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Power/In use light Green light comes on when connected to the power supply and flashes when in use. Page button Press to page the handset, see page 22. 2 Charging light Red light comes on to indicate charging when the handset is on the base.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 MENU STRUCTURE Base Settings Ringer Volume Off – Low – High Ringer Melody 1–2–3 Check 1571 (BT Answer) 1571 Off On Dial Mode Tone – Pulse Time Setting 00:00 Ringer Volume Off – Low – High Ringer Melody 1–2–3 Page Melody 1–2–3 Key Tones Off On De-Register De-Register This Handset? Handset De-Registered Register Handset? Press Page On Base Until Base Beeps Handset Registered Handset Settings 3
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Quick guide to handset display icons Battery icon – shows the status of the handset battery. Directory icon * Telephone icon – flashes to indicate that new calls have been received in the Calls list. * BT 1571 icon – indicates that the 1571 voice mail detection feature is switched on. Flashes to indicate new voice mail messages have been received. Keypad lock icon – indicates that the keypad lock feature is switched on.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Quick guide Quick guide to most commonly used handset settings and functions Function Button combination Answer a call/End a call Make a call 5 Redial a number from the redial list , , to scroll through to entry, displayed. to dial number Store a number in the directory , New , display shows Enter Name, enter name using keypad, OK , display shows Enter Number, enter the number, Save .
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 In this guide Note There is a detailed Index at the back of this guide, see page 44.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Introduction Your Quartet 3100 is designed for ease of use and made to the high standards set by BT. You can expect your Quartet 3100 to provide many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference. Unpacking your Quartet 3100 Check that your Quartet 3100 is complete. If anything is missing, please contact your place of purchase immediately. Quartet 3100 handset.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Safety information General Cleaning Only use the power supply unit included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply unit is 872264, as stated on the underside of the base unit. Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Setting up Follow these steps to set up your Quartet 3100 ready for use. Plan the location Situate your Quartet 3100 close enough to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 3 Connect the base unit power supply to a power socket When you first use your Quartet 3100, the rechargeable battery in the handset needs charging for 24 hours. Place the handset on the base unit, ensuring the contacts are touching. The red CHARGING light will come on. The green Power/In use light will come on when the power is switched on. The power supply unit must remain plugged in all the time.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Note (cont) To get the longest possible life from your battery, leave the handset off the base unit for a few hours each day. 6 Changing your handset fascias There are 3 removeable handset fascias to choose from (one is fitted already on the handset). Press in the centre of the fascias and slide upwards to take off.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Using your Quartet 3100 Making and receiving calls To make an external call Lift the handset off the base unit. OPTION buttons UP and DOWN buttons u en M AB DE F C Your Quartet 3100 has a menu driven display. The UP and DOWN buttons allow you to scroll through the menu and the OPTION buttons below the display allow you to select options within each menu. Note To quit a menu at any time, press the CLEAR button.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 If you have entered the number correctly, press the TALK button to dial the number. The display will show Calling. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Note The handset range is up to 250 metres from the base unit in ideal conditions. The stated range of this product is measured in open field conditions. Walls, ceilings and metal structures will reduce the maximum range. If you start to go out of range while using the phone, you will hear warning beeps. Move closer to the base unit. If you do not move back into range your call may be disconnected.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 To adjust the earpiece volume During a call you can adjust the volume of the handset receiver. The earpiece volume will remain at the volume level you set until you adjust it again. Secrecy/Music on hold When on a call you can talk to someone in the same room without your caller hearing. To switch Secrecy on and off During a call: To switch on during a call: Press the UP or DOWN button to increase or decrease the earpiece volume.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 For example, if you wish to enter the name TOM: 50 Name and Number Directory TU MN O MN O You can store fifty of your most frequently used names and telephone numbers in the directory. Please note that numbers can be no longer than 20 digits and names no longer than 13 characters. V NEW To enter the letter O, press the 6 button three times. To enter the letter M, press the 6 button.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 The display will show Entry Saved and then show the name and number you have entered. To view and dial a name and number in the directory Press the CLEAR button until you return to the standby screen. Press the DIRECTORY option button. The first entry in the directory will be displayed (if there are no entries in the directory the display will show Directory Empty).
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 To edit a name and number in the directory SAVE The display shows Entry Saved. Press the DIRECTORY option button. Press the CLEAR button until you return to the standby screen. The first entry in the directory will be displayed. Use the UP or DOWN button to scroll through the directory to find the entry you want to edit. EDIT To delete a name and number in the directory Press the EDIT option button. Press the DIRECTORY option button.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Press the CLEAR button until you return to the standby screen. To redial a number from the redial list Press the LNR button. Redial Your handset automatically saves the last 5 telephone numbers dialled into a redial list. You can then redial any of the last 5 numbers called, or copy numbers from the list into the directory, or delete them from the redial list.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 To copy a number from the redial list to the directory OK The display will show Enter Number. Note You will not be able to copy a number in the redial list to the directory if the directory is already full. If you try to, the display will show Directory Full. You will need to delete a number in the directory first, see page 18. Press the LNR button. Press the OK option button.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 To delete a number from the redial list To delete all numbers from the redial list Press the LNR button. Pause Press the LNR button. Pause The last number you called will be shown on the display. Use the UP or DOWN button to scroll through the redial list to the number you require. DEL The last number you called will be shown on the display. DEL The display will show Delete Press the DEL option button.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Paging You can page the handset from the base unit to alert a handset user that they are wanted or to locate a missing handset. However, paging calls cannot be answered by a handset. To page the handset Press the PAGE button on the base unit. The handset(s) will ring. (The base unit will also ring to confirm paging is working.) You can stop paging at any time by pressing the PAGE button on the base unit or any button on the handset(s).
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Base settings To adjust the base ringer volume OK You will hear a confirmation tone. The base has 3 ringer volume settings: Off, Low and High. The default setting is High. Press the UP or DOWN button until the display shows Base Settings. OK Press the OK options button. Press the CLEAR button until you return to the standby screen. To change the base ringer melody The display shows Ringer Volume.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Use the UP or DOWN button to highlight which melody you require: 1, 2 or 3. You will hear a sample melody on each press. OK Press the OK options button to confirm. You will hear a confirmation tone. Press the CLEAR button until you return to the standby screen.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Handset Settings To lock or unlock the keypad To set the time You can lock the keypad so that it cannot be used accidentally while carrying it around. Press the UP or DOWN button until the display shows Handset Settings. OK IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112. The display will show Time Setting. OK The display will show the icon.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Note OK If you subscribe to a Caller Display Service from your Network Provider the time will be set when you receive your first call. You will hear a confirmation tone. Press the CLEAR button until you return to the standby screen. To adjust the handset ringer volume The handset has 3 ringer volume settings: Off, Low and High. The default setting is High.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Use the UP or DOWN button to highlight which melody you require: 1, 2 or 3. You will hear a sample melody on each press. OK The current melody will be highlighted. Use the UP or DOWN button to highlight which melody you require: 1, 2 or 3. You will hear a sample melody on each press. Press the OK option button to confirm. OK You will hear a confirmation tone. Press the OK option button to confirm. You will hear a confirmation tone.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 The current setting will be highlighted. ON OFF Press either the OFF or ON options button. You will hear a confirmation tone if you switch the key tones ON. Press the CLEAR button until you return to the standby screen. Note Please note that if you switch the handset key tones off, you will not hear any confirmation tones when altering the Quartet 3100 settings.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 BT Select Services Caller Display IMPORTANT To use Caller Display you must first subscribe to the service from your Network Provider. A quarterly fee is payable. For more information on BT’s Select Services call BT free on 0800 800 150. If you have subscribed to your Network Provider’s Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 New 14:51 22 Jul 0800 800152 Del Copy The number will be dialled automatically and the display will show Calling. New icon indicates that there are new unviewed calls in the list. When the display shows NEW after the time and date it means that it is a new call that has not been viewed yet. When all new calls have been viewed NEW will disappear and the call counter on the standby screen will return to 0.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 SAVE The display will show Entry Deleted and then return to the next entry in the Calls list. Press the SAVE option button to confirm. The display will show Entry Saved. Press the CLEAR button until you return to the standby screen. Press the CLEAR button until you return to the standby screen. To delete the whole calls list To delete a number from the Calls list Press the CALLS LIST option button.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Call Waiting To use Call Waiting IMPORTANT To use Call Waiting you must first subscribe to the service from your Network Provider. A quarterly fee is payable. For more information on BT’s Select Services call BT free on 0800 800 150.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Press the UP or DOWN button until the display shows Base Settings. 1571 Voice mail indication This feature will only work if you have subscribed to BT Answer 1571 or Call Minder and switched the 1571 feature ON. OK BT Answer 1571 and Call Minder are automated answering services located at your local telephone exchange which will take messages when you are out, engaged on another call or on the internet.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 To access your voice mail Press the TALK button. 1571 Press the 1571 option button if it is displayed (as this indicates you have a new voice mail message). Or Dial 1571 to access your network answering service and follow the announcements to play, save and delete your messages using the keypad. Note The 1571 voice message indication icon is activated by an interrupted dial tone, which you can hear when you pick up your phone.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Using Quartet 3000 additional handsets You can buy and use up to four more Quartet 3000 additional handsets with your Quartet 3100 to extend your phone system without needing to install extension sockets for each new phone. Note You must charge your additional handset for 24 hours before registering it.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 OK Press the OK options button. To de-register a handset The display will show Press Page On Base Until Base Beeps. Press and hold the base unit PAGE button. When you hear a beep release the PAGE button. Press the UP or DOWN button until the display shows De-Register. OK The display will show The display will show Handset Registered. Your handset is automatically assigned the next available handset number.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Transferring calls You can transfer calls between handsets that are registered to the base unit. During your call: TRAN Press the TRAN options button. Your external caller will be put on hold and will hear music. The display will show Transfer To Handset with the cursor flashing for you to enter a handset number. Enter the handset number that you want to transfer the call to.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 General information Guarantee Your Quartet 3100 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Quartet 3100 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 If you have to return your product Prior to returning your product, please read the Help section on page 42, or contact the Helpline on 0870 6058047 for assistance. If you still feel you have to return your product, pack the base station and handset securely, preferably in the original packaging. All parts must be returned, including line cords, power supplies and original batteries.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Unplug the white connector and remove the old battery pack. Note (cont) Eventually they will need to be replaced. New batteries can be obtained from the Helpline on 0870 6058047. Plug the new battery pack connector in and lower the battery pack into recess then replace lid. To get the longest possible life from your battery, take the handset off the base unit for a few hours each day.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall. If in doubt please consult your service provider. OK You will hear a confirmation beep.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Help and advice If you have any problems using your Quartet 3100, this section will give you the most common, easy to follow solutions. Telephone problems Possible cause Solution • No dialling tone. Telephone not connected to telephone line. Plug the telephone into the telephone line. • Telephone will not dial out or cannot receive calls. Mains disconnected. Ensure the power supply is correctly connected and switched on. Power cut.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Telephone problems Possible cause Solution • Base unit does not ring but lights show on base unit. Telephone is not connected to the telephone line. Plug the telephone into the telephone socket. The base ringer is set to off. Set the base ringer setting to a higher volume, see page 23. Line fault or faulty socket. Try the telephone on another socket or another line.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Index 1571 voice mail indication Additional handsets Aerials Base ringer melody Base ringer volume Batteries charging low warning replacing BT Answer (1571) Call security Caller Display Calls end external make receive redial secrecy transfer Calls list copy to directory delete a number delete whole list dial a number view Call timer Call Waiting 33 35 9 23 23 10 10 39 33 40 29 13 12 12 13 19 15 37 29 30 31 31 30 30 13 32 Channel selection
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 register ringer Help Helpline 35 26 42 7 Inductive Coupler Keypad lock/unlock 13 Key tones on/off Last number redial Location of product Make a call Melody base handset handset page Menu structure 25 27 19 9 12 23 26 27 3 On/off 1571 key tones secrecy 33 27 15 Page melody 27 22 41 11 9 12 41 Paging Pause – insert Phone socket Power supply unit Preparatory dialling Pulse dialling Quick guide to handset settings Range Recall Receiv
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2002. Registered Office: 81 Newgate Street, London EC1A 7AJ.
