5432 – BT R123e – Edition 06 – 05.06.03 User Guide BT RESPONSE 123e DIGITAL TELEPHONE ANSWERING MACHINE This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
5432 – BT R123e – Edition 06 – 05.06.03 Key features Digital answering machine with up to 12 minutes recording capacity No need for tapes, all recordings are made digitally giving you fast and reliable access to your messages and memos. Remote access Listen to your answering machine messages from another phone, switch the answering machine on and off, even record a new outgoing message. Message counter Gives a clear indication of the number of messages/memos you have. Alerts you when the memory is full.
5432 – BT R123e – Edition 06 – 05.06.03 At a glance Handset clip Holds the handset in place if the base is wall-mounted. Directory label Use the label to make a note of which phone numbers are stored in the memory. Quickdial Use to dial numbers stored in the memory. Secrecy Lets you talk to someone in the same room without the person you are calling hearing you. Store Use to store up to 10 numbers in the memory. R (Recall) Recall button for use with switchboards and BT Calling Features.
5432 – BT R123e – Edition 06 – 05.06.03 Handset park To rest the handset during a call when your Response 123e is wall-mounted. Skip/Memo Skip backward through your messages during playback. Press and hold down to record a memo. Stop Stops message playback. Lets you set and check the day and time. Skip Skip forward through your messages during playback. Sets the number of rings before your answering machine answers. Delete Deletes individual or all messages.
432 – BT R123e – Edition 06 – 05.06.
5432 – BT R123e – Edition 06 – 05.06.03 Introduction Your Response 123e has been designed for ease of use and made to the high standards set by BT. You can expect your Response 123e to give you many years of trouble-free service Please read the instructions carefully before use and keep this User Guide for future reference. For your records Date of purchase: Unpacking your Response 123e If anything is missing, please contact your place of purchase immediately.
5432 – BT R123e – Edition 06 – 05.06.03 Safety information General • Simply clean your Response 123e with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this may damage the product. Never use a dry cloth as this may cause static shock. • Only use the power supply included with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the answer machine. The item code for the power supply unit is 871036.
5432 – BT R123e – Edition 06 – 05.06.03 Setting up Follow these steps to set up your Response 123e for use Plan the location of your Response 123e Situate your Response 123e close enough to the phone and mains power sockets so that both cords will reach. 1 2 Plug the power cord into the back of the machine To prevent the cord being pulled out accidentally, hook the power cord around the cord grip.
5432 – BT R123e – Edition 06 – 05.06.03 4 Press and release the Skip and Skip buttons to select the correct minute. Set the day and time Your answering machine informs you of the day and time each message was recorded, so it is important you set the answering machine clock. When the correct minute is announced, press and release the Stop button. The clock is now set and your Response 123e announces the current day and time. If there is a power failure, the display will flash C.
5432 – BT R123e – Edition 06 – 05.06.03 6 Plug your Response 123e into a telephone socket 2 Route the line cord and power cord through the channels on the base of your Response 123e. POWER CORD HANDSET CORD Your Response 123e is now ready for use. TELEPHONE LINE CORD Wall-mounting your Response 123e (Optional) 1 Using a 3mm bit, drill two holes in the wall 103mm vertically apart. Insert the wall plugs (if necessary) then screw in the screws, leaving a small gap between the screw heads and the wall.
5432 – BT R123e – Edition 06 – 05.06.03 5 Place your Response 123e over the screw heads and gently slide down. Handset park If your Response 123e is wall-mounted, if you move away from the phone during a conversation, you can rest the handset on the handset park, as shown. Helpline Should you have any problems setting up your Response 123e, contact the BT Helpline on 0870 605 8047. (9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm on Saturday).
5432 – BT R123e – Edition 06 – 05.06.03 Using the telephone Making and receiving calls To use the secrecy function To make and receive calls To make a call, lift the handset. When the dialling tone can be heard, dial the phone number you require using the keypad. To end the call replace the handset. When you receive a call your telephone will ring (unless the ringer switch is set to Ringer Off, see page 7). Lift the handset to take the call. To redial the last number called Lift the handset.
5432 – BT R123e – Edition 06 – 05.06.03 Using the memory to store and dial numbers Your Response 123e can store up to 10 phone numbers which can be dialled by pressing just 2 buttons. Each number can be up to 16 digits long. Note Use the directory label to make a note of the numbers you have stored in the memory. To insert a pause when storing a number To store a number Note When storing numbers in the memory you will not hear confirmation beeps as you press the keypad buttons. Lift the handset.
5432 – BT R123e – Edition 06 – 05.06.03 Using the answering machine To switch the answering machine on and off Your Response 123e is pre-set to record messages (Answer On). Press the Answer on/off button to switch the answering machine off. You will hear “Answer off” and , along with the number of messages, will flash in the message counter. Press the Answer on/off button to switch the answering machine on. You will hear “Answer on” and your current outgoing message is announced.
5432 – BT R123e – Edition 06 – 05.06.03 To switch between OGM1 and OGM2 OR Press and hold down the Answer on/off button. Your Response 123e will announce, “Please select outgoing message”. OR Press Skip for OGM1 or Skip for OGM2. The message for the OGM you have selected is announced. Your Response 123e then invites you to record your own OGM. Press the Stop button. The OGM is set.
5432 – BT R123e – Edition 06 – 05.06.03 To delete your outgoing message Press and hold down the Answer on/off button. OR Select the OGM you want to delete by pressing Skip for OGM1 or Skip for OGM2. During playback of your OGM press the Delete button. Your Response 123e will return to the pre-recorded outgoing message (which is then announced). Indefinite back-up of messages Your Response 123e will save all messages you receive indefinitely until you delete them.
5432 – BT R123e – Edition 06 – 05.06.03 or 2 rings if new messages have been recorded. See page 17 for more information on Remote access. To check the answer delay setting Press the Skip button. The current setting is announced and displayed in the message counter. To set the number of rings before your Response 123e answers calls To record a memo Press and hold down the Skip/Memo button. Your Response 123e will announce, “Please speak after the tone. To end recording release the button”.
5432 – BT R123e – Edition 06 – 05.06.03 While your messages are being played back: Press the Skip button once to replay the current message, or twice to return to the previous message. Press the Skip button to skip forward to the next message. Press the Stop button to stop playback. When you reach the last message you will hear, “End of messages. To delete all messages, press delete” and the message counter will count down from 8 to 0.
5432 – BT R123e – Edition 06 – 05.06.03 Remote access Remote access allows you to switch your Response 123e answering machine on and off and listen to your messages from any Touchtone™ telephone. Accessing your Response 123e To help keep your messages private, your Response 123e requires you to enter a 3-digit security code before you can access your messages. The pre-set code is 0 0 0 . This can only be changed using your Response 123e telephone. To check your security code Press the Delete button.
5432 – BT R123e – Edition 06 – 05.06.03 Operating your Response 123e To operate your Response 123e remotely Call your Response 123e phone number. After listening to the outgoing message press the ✱ button on the phone you are using. You will hear, “Please enter your security code”. You have 8 seconds to begin entering your code. If you do not, you will hear, “Thank you for calling” and the line will be disconnected. Key in your security code.
5432 – BT R123e – Edition 06 – 05.06.03 To switch on your answering machine from another phone This is useful if you forgot to turn on your answering machine before going out. Ring your Response 123e phone number. After 20 rings your machine will then answer the call. You can then access your Response 123e as described on the previous page. To switch your answering machine on, press the 7 button from the remote main menu.
5432 – BT R123e – Edition 06 – 05.06.03 Help If you have any problems using your Response 123e, this section gives you the most common solutions No dialling tone Check the telephone line cord is correctly connected to the wall socket and the phone. Message counter does not display anything Check that mains power adaptor is correctly connected to the wall socket and the phone. You dial and nothing happens You may be connected to an exchange which has not been modernised.
5432 – BT R123e – Edition 06 – 05.06.03 There is a silence in the middle of recorded messages Noise interference coming through the loudspeaker This may be a message recorded by accidentally pressing the Memo button. Delete as you would a normal message. (See page 16). This may be caused by a mobile or cordless phone being placed too near to your Response 123e. If you forget your remote access code Press the Delete button. The current access code is announced. (See page 17).
5432 – BT R123e – Edition 06 – 05.06.03 General information Guarantee Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Response 123e, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
5432 – BT R123e – Edition 06 – 05.06.03 Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Response 123e has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
5432 – BT R123e – Edition 06 – 05.06.
5432 – BT R123e – Edition 06 – 05.06.
5432 – BT R123e – Edition 06 – 05.06.
5432 – BT R123e – Edition 06 – 05.06.03 R&TTE Directive This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).
Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.
