Response 15+ - Edition 5 – 26th October ’00 Digital Answering Machine User Guide This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Response 15+ - Edition 5 – 26th October ’00 Please open this page for an ‘at a glance’ guide to your Response 15 Plus.
Response 15+ - Edition 5 – 26th October ’00 At a glance Stop Use to record and check your personal outgoing message. Answer on off Switches the answering machine on and off. Also lets you set the number of rings before calls are answered. Stops message playback, recording of memos and your outgoing message. Delete Lets you delete individual messages or all messages. Also lets you set and check the day and time. Skip Skips backwards through your messages during playback.
Response 15+ - Edition 5 – 26th October ’00 Key features 18 minutes recording capacity Offers the benefits of digital recording. Message counter Allows you to see if the machine is on or off, how many messages have been left, or when the memory is full. 8 step electronic volume control Lets you set the loudspeaker volume for message playback, outgoing message and voice prompts. Remote access You can ring your Response 15 Plus from another phone and switch it on or operate it to play back your messages.
Response 15+ - Edition 5 – 26th October ’00 In this guide At a glance 1 Key features 2 Introduction 4 Setting up 5 Safety instructions 7 Using your Response 15 Plus 8 Answer machine controls Outgoing message (OGM) Receiving messages Call screening Remote access 8 9 11 13 14 Your security code Menu for remote access Help 14 15 16 Guide to the display 18 General information 19 Guarantee Technical information Switchboard compatibility Wall mounting template Index 19 20 20 21 23 Plea
Response 15+ - Edition 5 – 26th October ’00 Introduction Your Response 15 Plus has been designed for ease of use and made to the high standards set by BT You can expect your Response 15 Plus to give you many years of trouble-free service. Please read the instructions carefully before use and keep this User Guide for future reference. Unpacking your Response 15 Plus If anything is missing, please contact your place of purchase immediately.
Response 15+ - Edition 5 – 26th October ’00 Setting up Follow these steps to set up your Response 15 Plus ready for use Plan the location of your Response 15 Plus 3 Plug the adaptor into a mains power socket Situate your Response 15 Plus close enough to the phone and mains power sockets so that both cables will reach. 1 Check your telephone wall socket The display will flash for 20 seconds. It will then show the normal ‘no messages’ display. The display will flash slowly until any button is pressed.
Response 15+ - Edition 5 – 26th October ’00 Place the back-up battery in the compartment on the underside of your Response 15 Plus. 6. You can now plug your telephone into your Response 15 Plus BATTERY Please note Your Response 15 Plus battery low light, located beside the display, indicates back-up battery strength. The LED will light up when the battery is low. It also remains lit when no back-up battery is inserted.
Response 15+ - Edition 5 – 26th October ’00 Safety instructions General • Simply clean your Response 15 Plus with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this may damage the product. Never use a dry cloth as this may cause static shock. • Only use the power supply included with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the answer machine. The item number for the power supply unit is 872300.
Response 15+ - Edition 5 – 26th October ’00 Using your Response 15 Plus Answering machine controls + Press + to increase the volume. Volume Press – to decrease the volume. Volume – To switch the answering machine on and off As you press, a beep sounds at the level you are selecting. When the volume is at its highest or lowest level you will hear 2 beeps. Press buttons in the order shown. Answer on/off Press and release the Answer on/off button. Your Response 15 Plus will announce ‘Answer off.
Response 15+ - Edition 5 – 26th October ’00 To set the day Delete Skip Skip Press and hold the Delete button. Your Response 15 Plus will announce the current day. Still pressing the Delete button, press either the Skip button or the Skip button to move forwards or backwards through the days of the week. When you hear the correct day, release the Delete button. Your Response 15 Plus will announce the day you have set.
Response 15+ - Edition 5 – 26th October ’00 To record your outgoing message You can record your own outgoing message to replace the pre-recorded message. If you record your own message, the pre-recorded message will be automatically removed and stored in the memory, in case you wish to reinstate it. Please note To check your outgoing message Stop Your Response 15 Plus will beep and play back your outgoing message. It will then beep again and return to ‘answer on’ mode.
Response 15+ - Edition 5 – 26th October ’00 will announce the answer delay options and display the number of rings. Call counter The counter will display the number of messages that have been recorded in the memory. When you hear your desired setting, release the Answer on/off button. After 2 seconds your Response 15 Plus will announce the new answer delay setting and then return to ‘answer on’ mode. If you have received 10 or more messages the display will flash 9 to indicate this.
Response 15+ - Edition 5 – 26th October ’00 Note Your Response 15 Plus has a total recording time of 18 minutes. If the memory capacity becomes full, the message indicator will display ‘ F’ and your Response 15 Plus will go into ‘answer off’ mode. Callers will hear the announcement ‘Memory full, thank you for calling’ and the line will be disconnected.
Response 15+ - Edition 5 – 26th October ’00 To record a memo message A personal memo can be recorded on your Response 15 Plus and left as a message for another user. Memos can be of any length, up to a maximum recording capacity (18 minutes), but you should keep them short to allow time for recording incoming messages. Read all the steps before you begin recording. Play Press and hold the Play button. Your Response 15 Plus will beep and display ‘r’ to indicate recording has begun.
Response 15+ - Edition 5 – 26th October ’00 Remote access You can switch on and operate your Response 15 Plus from another TouchTone phone to play back your messages and memos Your security code To help keep your messages private, your Response 15 Plus requires you to enter a 2-digit Security Code before you can play back your messages. For your security code, look at the swing out label on the underside of the machine. (You cannot change the security code).
Response 15+ - Edition 5 – 26th October ’00 Please note If the memory is full, you will have to delete some messages before your Response 15 Plus will switch to ‘answer on’ mode. After you hear the ‘memory full’ announcement, you have 8 seconds to enter your security code. You can then delete messages, see ‘To delete messages’, page 15.
Response 15+ - Edition 5 – 26th October ’00 Help If you have any problems using your Response 15 Plus, this section gives you the most common solutions Call counter does not light up You experience a power cut Check that your Response 15 Plus is correctly connected to the mains and that the power cable is inserted correctly into the back of your Response 15 Plus. If a working battery is installed inside your answering machine, its settings and messages should be saved until power resumes.
Response 15+ - Edition 5 – 26th October ’00 To reset If you encounter a problem and your Response 15 Plus will not respond to any button presses, remove the battery then turn off the power for 10 seconds. Turning the power back on will reset your Response 15 Plus to answer-on mode. Ensure that your Response 15 Plus is connected to the mains power before you insert the back-up battery. All messages will be lost when resetting your Response 15 Plus.
Response 15+ - Edition 5 – 26th October ’00 Guide to the display Response 15 Plus Message counter display shows Power off 18 Power up or reset (about 8 seconds) -- (flashing) –– –– Power on – answer-off mode –- Answer-on mode – no messages – after reset (flashing slowly), then 1 to 9 (according to number of messages recorded following reset) until a button is pressed Answer-on mode, 0-9 messages – normal use 0 to 9 Answer-on mode, more than 9 messages 9 (flashing) Message recording (memo, ou
Response 15+ - Edition 5 – 26th October ’00 General information Guarantee Your Response 15 Plus is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Response 15 Plus, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
Response 15+ - Edition 5 – 26th October ’00 Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Response 15 Plus has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
Response 15+ - Edition 5 – 26th October ’00 Wall mounting template 72mm 21
Response 15+ - Edition 5 – 26th October ’00 22
Response 15+ - Edition 5 – 26th October ’00 Index Answer delay Answering machine loudspeaker volume on/off outgoing message receiving messages At a glance Battery Call counter Call screening Cancel a procedure Day/time setting Delete all messages individual messages Display guide General information Guarantee Help Mains power cord Mains power socket Memory full Memos Messages delete all delete individual memos outgoing playback messages/memos record a memo stop 11 On/off 8 8 9 11 1 6 11 13 13 8 Outgoin
Response 15+ - Edition 5 – 26th October ’00 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 2000.