User Guide BT STUDIO 2300
Section Welcome… to your BT Studio 2300 digital cordless colour screen telephone SMS text messaging. Send and receive texts. Large, easy to read colour screen. 150 Name and number phonebook. Use Caller Display to see who is calling and keep track of unanswered calls. (Requires subscription to a Caller Display service.) Register up to 5 handsets to a base without the need for additional wiring. Easy settings for Call Diversion, Call Waiting and Reminder Call. Assign ringtones to entries in the phonebook.
This User Guide provides you with all the information you need to get the most from your phone. Got everything? Section BT Studio 2300 base BT Studio 2300 handset 2 x NiMH AAA rechargeable batteries You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages. Need help? If you have any problems setting up or using your BT Studio 2300, contact the Helpline on 0870 605 8047.
In this guide Getting started . . . . . . . . . . . . . . . . . .7 Location . . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . . .7 Battery performance . . . . . . . . . . . . . .8 BT Studio multiple pack . . . . . . . . . . . .10 Call another handset . . . . . . . . . . . . . .20 3-Way call . . . . . . . . . . . . . . . . . . . . . .20 Transfer a call . . . . . . . . . . . . . . . . . . .21 Caller on hold . . . . . . . . . . . . . . . . . . .
In this guide SMS Service Centre numbers . . . . . . . .32 To change the SMS Service Centre phone numbers . . . . . . . . . . . . . . . . . .33 Set SMS text alert . . . . . . . . . . . . . . . .33 User areas . . . . . . . . . . . . . . . . . . . . . .34 Set personal user area . . . . . . . . . . . . .35 Send text message from a user area . .35 Delete user area . . . . . . . . . . . . . . . . .36 Default SMS settings . . . . . . . . . . . . . .36 BT Calling Features . . . . . . . . . . . . . .
In this guide General information . . . . . . . . . . . . . .60 Safety . . . . . . . . . . . . . . . . . . . . . . . . .60 Cleaning . . . . . . . . . . . . . . . . . . . . . . .61 Environmental . . . . . . . . . . . . . . . . . . .61 Guarantee . . . . . . . . . . . . . . . . . . . . . .62 Returning your phone . . . . . . . . . . . . .63 How many telephones can you have? . . . . . . . . . . . . . . . . . . .64 Connecting to a switchboard . . . . . . . .64 Access code and entering a pause . . . .
Getting started Location You need to place your BT Studio 2300 within 2 metres of a mains power and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Studio 2300 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal. Setting up 1.
Getting started The red Charging light stays on while the handset is on the base, even when the batteries are fully charged. 3. Install the 2 x AAA rechargeable batteries supplied. Then slide the battery compartment cover into place. Talk/Standby time Under ideal conditions, fully charged handset batteries should give up to 8 hours talktime or 80 hours standby on a single charge. Battery low warning The handset battery symbol is empty and you will hear a warning beep.
Getting started Range indicator The symbol on your handset display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base. The display shows Base and the number of the base last used. Set date and time. Running the batteries right down at least once a week will help them last as long as possible.
Getting started Additionally, if you have purchased a BT Studio 2300 multiple pack On each charger: 1. Connect the power adaptor to the charger and switch on. Ensure the charger is connected to the mains at all times. On each additional handset: 2. Insert the batteries. 3. Charge the handset for at least 24 hours. Your BT Studio 2300 additional handset(s) comes pre-registered to the base as Handset 2, Handset 3, Handset 4 etc and this is shown on the display.
Getting to know your phone Handset buttons Dig ita l ty ari Cl On-screen options Open the menu and select the options you require, page 14. Redial Opens the redial list, page 18. Allows you to scroll through entries. Also increases the volume. End call/Cancel/Power on & off Press to end a call, page 16. Go back one level/exit the menu, page 14. Press and hold to switch handset on or off, page 16. On-screen options Open the menu and select the options you require, page 14.
Getting to know your phone Base buttons and LEDs Digital Clarity DECT Page Press to page handset(s), page 19. Page Also used when registering handsets, page 51.
Getting to know your phone Handset display icons Current time, page 50. Alarm set, page 49. Battery status. Handset idle The phone is not in use. Range indicator Flashes when out of range. Handset ringer off page 43. Handset identity The number of the handset is displayed at all times. You can change the name on the handsets, e.g. Michael, Kitchen, Office etc., page 44. New Missed Calls* You have new (unread) entries in the Missed Calls list, page 37. Keypad locked page 19.
Getting to know your phone Navigating the menu Your BT Studio 2300 has a menu system which is easy to use. Each menu leads to a list of options. The menu map is shown on the following page. When the handset is switched on and in standby, press Menu to view the menu options. Pressing will scroll through the menu options, press OK to select the menu option you wish to configure. Vol For example to change the handset ringer volume: 1. Press Menu then scroll 2. Scroll to Handset and press OK.
Getting to know your phone Menu map These are the options under each menu heading.
Using the phone Simple and easy. Switch handset on/off 1. Press and hold to switch the handset off. again or place it in the base to switch the 2. Press handset back on. Make a call 1. Press then dial the number you want. Preparatory dialling 1. Enter the number first. If you make a mistake, press Clear to delete. Press Press to dial. Call timer 1. The display shows the duration of all external calls. After you hang up, the total call time is shown briefly. End a call 1.
Using the phone Receiving calls Providing you have subscribed to your network’s Caller Display service, the caller’s number (and name if stored in the phone book) is displayed. 1. Press or if the handset is on the base, simply lift it up and speak. Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room listen to both sides of your conversation. You can switch to handsfree at any time during a call. Just press .
Using the phone Answer a call in handsfree When the phone rings: twice. The call comes through the handset 1. Press loudspeaker. If you want to switch the call to the earpiece, press . Redial You can redial up to 20 of the last numbers called. If you have stored a name in the phonebook to go with the number, the name will be displayed as well as the number, see phonebook, page 22. Redial a number from the list 1. Press to enter the redial list. Scroll number you want is displayed. Vol 2.
Using the phone 2. Press OFF to return to your caller. Paging calls cannot be answered by a handset. Paging You can use the Page button on the base to alert handset users that they are wanted or locate a missing handset. 1. Press Page on the base. The handset(s) ring. Display shows Paging. 2. Press Page to stop the handsets ringing or press any button on the handset. Keypad lock You can lock the keypad to prevent accidental dialling while carrying the handset around. 1.
Using the phone holding an internal call while a third is making an external call. Call another handset 1. Press Int then the handset number you want (1-5). 2. To end the call press the base. or replace the handset back on 3-Way call You can put an external caller on hold, talk to another handset user, then hold a call between all three. 1. During an external call, press Int your caller is put on hold. Enter the handset number you want (1-5). 2.
Using the phone Transfer a call You can transfer an external call to another handset. During the call: 1. Press Int . Your caller is put on hold. Enter the handset number you want (1-5). 2. When the other handset answers you can tell them they have a call, then press . The external caller is transferred. If the other handset does not answer or you decide not to transfer the call, press Int to talk to your caller again.
Phonebook If you subscribe to your network’s Caller Display service, and want the names in your Phonebook displayed instead of the phone numbers, you must store the full telephone number including the national code. Your own directory, stored in a handset. Each Studio handset can store up to 150 names and numbers. Names can be up to 16 characters long and numbers up to 20 digits. Add entry Writing tips Entering names Use the keypad letters to enter names, e.g. to store TOM: 1. Press TUV 8 2.
Phonebook Edit name and number 1. Press Names then scroll or to the name you want, to Edit Entry and press OK. then press Options. Scroll Vol 2. Edit Entry screen is displayed. Press Clear to delete or use or to position the cursor. Use the keypad to change the name. Press OK. Vol 3. Edit the number and press OK. Display returns to the list of names. 4. Press and hold Back to return to standby. View details 1. Press Names then scroll and then press Options. 2.
Phonebook Delete an entry 1. Press Names then scroll then press Options. 2. Scroll Vol or to the name you want, to Delete Entry and press OK. 3. Press Yes to confirm or No to cancel. 4. Press and hold Back to return to standby.
SMS text messaging Welcome to the BT Text Service on your BT Studio 2300. The SMS Service is provided by BT. Your BT Studio 2300 can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK. The fixed line SMS service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.
SMS text messaging Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package). Using SMS Helpline If you have any difficulties sending or receiving SMS text messages, please see page 58 for the relevant Helpline number.
SMS text messaging Writing tips Deleting text When writing, press Clear. When reading, press Options, select Delete then OK. Character map Pressing the buttons for normal message writing will give you the following characters with each successive press of the button. Button 0 0 ABC 2 EF D 3 G HI 5 JKL NO M 6 PQ RS 7 @ TUV 8 XYZ W 9 & , : ; ! ? ¡ ¿ A B C 2 Ä Å Æ Ç ? D E F 3 É % space .
SMS text messaging Switch between upper and lower case by pressing Int . In addition, the following characters appear in lower case only: Button ABC 2 EF D 3 G HI 4 5 JKL NO M 6 PQ RS 7 TUV 8 XYZ W 9 Character a b c 2 à ä d e f è é % å æ ? g h i 4 ì __ j k l 5 - m n o 6 n̈ p q r s 7 ò ö ø ß / t u v 8 w x y z ù ü : 9 ) ( Use or to move the cursor. If you make a mistake or want to delete text press Clear.
SMS text messaging Save – scroll to Save then press OK to save the message for sending later. Insert Symbol – scroll to Insert Symbol then press OK to display the symbol chart. Scroll or to select, then OK to insert. Vol Symbols When writing a message, you can select a symbol from the options list. User Name – You can send from the default user name or select your own user area so that the receiver knows who has sent the text. To set a user area scroll to User Name then press OK.
SMS text messaging Deleting You can delete all messages from the Inbox or Outbox folder, or delete All Messages from all folders. 1. From the standby screen, press MENU then OK. Scroll down to Delete Messages and press OK. or to select the folder you want or All Messages. Press OK. The appropriate screen is displayed. 2. Scroll Vol 3. Press OK to confirm or Back to cancel. 4. Press and hold Back to return to standby.
SMS text messaging as voice text, with the exception of forced voice text messages. See the Help section on page 58-59. Once registered, SMS message delivery is 24 hours. Open Inbox 1. Press Read then scroll or to select the message you want to read then press OK. Vol 2. When reading your messages press Options to access the following options: Reply – press OK to send a reply. Forward – scroll to Forward then press OK to forward the message to another number.
SMS text messaging Open Inbox from standby screen 1. From the standby screen, press Menu and then SMS to open the SMS menu. Scroll to Inbox and press OK. 2. You can now scroll or to the message you want and press Read to open it. You can now open the options menu to reply, forward or delete. Vol SMS settings The SMS settings menu lets you: Select alternative service centres. Set the Terminal number. Switch SMS Alert on or off. Set different users so that each handset can have its own text mailbox.
SMS text messaging If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re-enter them in order for your SMS Service to work. The Send SMS Service number is: 1470P1709400 The Receive SMS Service number is: 0800 587 52 To change the SMS Service Centre phone numbers 1. From the standby screen, press Menu then select SMS to open the SMS menu. Scroll to Settings and press OK. 2. Press OK to open Service Centres menu. Scroll setting you want and select OK.
SMS text messaging to SMS Alert. 2. Scroll 3. Press OK. The default setting is Morse. to Set Alert and press OK. or to select the type of alert you want – Morse, Discreet or Polyphonic. 4. Scroll Scroll Vol 5. Press OK to confirm or Back to return to the previous menu. 6. Scroll or to set the alert On or Off and press OK to confirm the setting. Vol 7. Press and hold Back to return to standby. User areas You can receive text messages into a user area or mailbox.
SMS text messaging Set personal user area 1. From the standby screen, press Menu then select SMS to open the SMS menu. Scroll to Settings and press OK. Scroll to Users and press OK. 2. If necessary, scroll to Add User and press OK. Enter the user name and press OK. 3. Enter a password between 1 and 5 digits and press OK. Enter the password again to confirm and press OK. Your user screen is displayed.
SMS text messaging Delete user area 1. From the standby screen, press SMS to open the SMS to menu. Scroll to Settings and press OK. Scroll Users and press OK. 2. Scroll to Delete User and press OK. Scroll select the user you want and press OK. Vol or to 3. Enter the PIN (that was previously allocated) and press OK to delete. The display returns to the previous menu.
BT Calling Features Helping you manage your calls. Caller Display If you subscribe to a Caller Display service you can see who is calling you on your handset display, as well as the time and date of their call. If you have stored a name to go with the number in your handset phonebook, the name will be displayed as well.
BT Calling Features To access Calls Lists via the menu 1. Press Menu then scroll to Calls Lists and press OK to open the Calls list screen. 2. The Received calls list is highlighted. Scroll to highlight the Missed or Dialled Calls list. Press OK. 3. If the name of the caller has been stored in the phonebook it is displayed. 4. Press Options. You can now select: Delete – to delete the entry. Show Details – to view the number. Save Number – to store the number in the phonebook.
BT Calling Features Redial 1. From the standby screen, press . The redial list is displayed. Press or to scroll through the list. Vol Vol to dial a number or Options then select: 2. Press Delete – to delete the number. Show Details – if a name is displayed, this shows the number as well. Save Number – to create an entry in the phonebook. Enter the name, press OK. The number is displayed. Press OK to store the number. Delete Calls lists 1.
BT Calling Features Call Diversion is a chargeable service. Check with your network provider for details. For BT, call 0800 800 150. Call Diversion Divert an incoming call to another number where you can be reached. 1. Press Menu then scroll OK. 2. Press Vol or to Calling Features and press to select: Call Diversion On Call Diversion Off Call Diversion Check Press OK. The Call Diversion service number is dialled. Follow the prompts given. Call Waiting is a subscription service.
BT Calling Features 1. Press Menu then scroll press OK. 2. Press Vol or to Calling Features and to select: Call Waiting On Call Waiting Off Call Waiting Check Press OK to confirm. The Call Waiting service number is dialled. Follow the prompts given. Reminder Call Reminder Call is a pay as you use service. You can request a BT reminder call for any time of day or night. to Calling Features and press 1. Press Menu then scroll OK. Press to highlight Reminder Call then press OK. 2.
BT Calling Features Edit number This will enable you to edit the number dialled to access Call Diversion, Call Waiting or Reminder Call services.
Handset settings 43 It’s your phone, make it work the way you want. The Handset menu lets you set a number of preferences for each handset. Handset ringtone You can choose from 5 melodies. You can set different melodies for internal and external calls. 1. Press Menu, scroll to Handset and press OK. The default ringtone for external calls is Melody 1. The default ringtone for internal calls is Melody 5. or to 2. Ringtone is highlighted. Press OK. Press switch between Internal or External and press OK.
Handset settings Handset name You can change the name displayed on your handset’s screen, e.g. to Peter, Kitchen etc. The name can be up to 8 characters long. The handset number is not altered. 1. Press Menu then scroll 2. Scroll to Handset and press OK. to Handset Name, then press OK. 3. Press Clear to delete the existing name. Enter the handset name you want. If you make a mistake press Clear. Press OK to confirm. 4. Press and hold Back to return to standby.
Handset settings 1. Press Menu then scroll to Menu Colour, then press OK. 2. Scroll 3. Scroll Save. to Handset and press OK. Vol or to highlight the colour you want and press 4. Press and hold Back to return to standby. Auto talk When the handset is on the base and the phone rings, you can answer a call just by picking the handset up from the base, without having to press the button. You can also end a call by placing the handset back on the base.
Base settings What’s your fancy? The default base ringtone is Melody 5. Ringtone Choose from 5 standard ringer melodies. 1. Press Menu then scroll press OK. to Base Settings and or to select 2. Press OK select Base Ringtone. Scroll the ringtone you want. As you highlight each option, you hear a quick sample. Vol 3. Press OK to set the ringtone. The default base ringer volume is 3. Ringer volume There are five ringer volume levels and Off. to Base Settings and press 1. Press Menu then scroll OK.
Base settings Handset priority Normally, if you have more than one handset registered to your base, they all ring at the same time. However, you can set one of them to ring before the others, so that calls can always be answered at one handset first. to Base Settings and 1. Press Menu then scroll to highlight Handset Priority press OK. Press then press OK. Display highlights All Handsets. Press OK to select All Handsets to make all handsets ring together. Or 2. Scroll to Select Handset and press OK.
Base settings 2. Enter the current PIN (Original setting 0000) and press OK. 3. Enter the new PIN, press OK. Confirm New PIN is displayed. Enter your new PIN again. If you enter the PIN incorrectly the screen shows Incorrect Pin. 4. Press OK to confirm.
Time settings 49 Use your phone as an alarm clock. Set the date and time and use your BT Studio 2300 to give you a reminder alarm. You can have a different alarm setting for each handset registered to your base. The alarm rings only at the handset, not at the base or any other handset.
Time settings Alarm tone From a choice of 4, you can set which ringtone is played for your alarm. to Time Settings and press 1. Press Menu then scroll OK. Press OK to select Alarm. to highlight Set Alarm Tone, and press OK. 2. Press 3. Scroll or to select the Alarm Tone you want then press OK to confirm. Vol Switch alarm off 1. When the alarm sounds, press any button on the handset to switch if off. Set date and time 1. Press Menu then scroll to Time Settings and press OK.
Additional handsets and bases Expanding your system is easy. Up to five handsets can be registered and operated from the BT Studio 2300. You can make internal calls between two handsets while third is making an external call. Each handset can be registered on up to four bases. If you buy new handsets to use with your BT Studio 2300 they will have to be registered to the base before you can use them.
Additional handsets and bases 4. If you have more than one base, scroll the base. Press OK. Vol or to select 5. Enter the base’s SYSTEM PIN (original setting 0000). Press OK. Register handset with an additional base To register a GAP compatible handset to your BT Studio base, please refer to the instructions supplied with the handset you are trying to register. All the bases that a handset can be linked to are indicated by an ✱.
Additional handsets and bases Select base You can switch your BT Studio handset between bases. You can also set it to automatically select the base with the strongest signal. The handset must first be registered with each base individually and you must be in range of the base unit. 1. Press Menu then scroll to Registration and press OK. 2. Scroll to Select Base then press OK. The current base being used is highlighted. 3.
Help Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. For spare 2 x AAA rechargeable NiMH batteries, please contact the BT Studio Helpline 0870 605 8047. Remove the battery compartment cover and remove existing batteries. Insert new batteries and replace the compartment cover.
Help Problems Possible cause You cannot link up with the base Is the display flashing ? Check that the base is connected to the mains power and switched on. Are you are out of range? Move the handset closer to the base. Are the batteries low or flat? If so, charge the batteries or replace them if necessary. If using more than one base, check that you are connected to the correct base, see page 53. No ring on the handset Check that the ringer volume is switched on, see page 43.
Help Problems Possible cause Check that you are using the correct power adaptor plug. BT Studio 2300 base – Item Code 021604 BT Studio 2300 Twin charger – Item Code 021299 Check that the handset has slotted correctly into the base. Check that the handset batteries have been correctly fitted. Cannot adjust an option in the base Someone else might be making changes using another handset. Try again when the other handset user has finished.
Help Problems Possible cause More than one SMS product plugged into the line. Remove other products. Cannot send text Check Service Centre number is correct including 1470 prefix. Check call barring (option 4) is not activated on your line if you have the call barring service rented from BT. Cannot receive text Check Service Centre number is correct. Ensure you have subscribed to a Caller Display Service and that it is active.
Help Further help and advice for SMS related queries on BT lines: BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser. BT Business customers – call 154, choose option 2, when prompted by the Fault Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser.
Help Turns off the opt out option. 1 ABC Turns on permanent voice text message delivery to your phone. This means all incoming text is delivered as voice text. ABC Turns off permanent voice text message delivery. 2 2 If you are sending a message from a fixed line phone to another fixed line phone. EF D 3 Forces a message sent to be delivered as voice text even though the recipient may have an SMS enabled phone and usually receives written text.
General information Important This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.
General information It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product. Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. Never dispose of batteries in a fire.
General information Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm. Guarantee Your BT Studio 2300 is guaranteed for a period of 12 months from the date of purchase.
General information Within the 12 month guarantee period: If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 54, or contact the BT Studio Helpline on 0870 605 8047, 9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
General information Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Studio 2300 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
General information Access code and entering a pause If you are connecting your BT Studio 2300 to a switchboard/PBX you may need to prefix stored numbers with an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code. PABX access code 1. Press Menu then scroll 2. Scroll to Handeset and press OK. to PABX access code and press OK. 3. Display shows Set Code. Press OK. 4.
General information Declaration of Conformance Hereby, Suncorp Technologies declares that this BT Studio 2300 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Studio 2300 is published on the website: http://www.suncorptech.com/bt R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2005. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.
