Specifications

Enable the AR Agent to Monitor Individual Keystrokes
the Agent Transaction Viewer (ATV). Take appropriate steps to ensure that
these functions are available only to authorized users.
The keystroke version of the AR agent cannot be used to monitor applications
with command line interfaces, applications that run within a command prompt
window, Windows Explorer, or Telnet. (You may, however, use the keystroke
version of the AR agent to monitor the version of Telnet that is available with
Windows NT 4.0; that version of Telnet runs in its own application window, not
in a command prompt window as do more recent versions of Telnet.)
To monitor a text-based application
1. Enable the AR agent to monitor individual keystrokes.
2. Develop rules that define transactions based on keystrokes.
This section contains the following topics:
Enable the AR Agent to Monitor Individual Keystrokes
(see page 94)
Develop Transaction Rules Based on Keystrokes
(see page 95)
Define Resources to Monitor Transactions Based on Keystrokes
(see page 96)
Example: Develop a Text-Based Transaction Rule
(see page 97)
Enable the AR Agent to Monitor Individual Keystrokes
To enable Application Response to monitor transactions based on keystrokes,
you must first generate an AR agent installation program that supports this
functionality. When the agent is installed on client systems where the
application is used, Application Response will be able to measure transaction
response times based on special rules.
Note: You must use a licensed AR agent to monitor keystrokes. You cannot
use the BT recording agent to collect information for this feature.
To enable the AR agent to monitor individual keystrokes
1. Download the AR Agent Publisher:
a. Log in to the eHealth Web interface.
b. Go to the Systems & Apps page.
c. Click Application Response.
d. Click Download.
e. Click the link to download the AR Agent Publisher.
2. Use the AR Agent Publisher to generate an AR agent installation program:
a. Double-click ARAgentPublisher.exe to start it.
b. On the Welcome screen, select Generate an AR Agent Installation
Program and click Next.
94 BTStudio Administration Guide