F E WA C N E SU AT I T A L T B S Y O U I N L E W O CR U M RE G R R IB S SE DI K E T US W R SP P O T F E I L L V I C L A RO YO E E Y V I S W O S B A I D E UR PA R K E F N D R ’ YA . O C S BL A Q RE AL E. U TH L AR E TE SE RL Y Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Please open this page for an ‘at a glance’ guide to your Synergy 3000
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 At a glance Handset Di g it a Volume buttons lC la r i ty Red light To indicate that the phone is ringing or in use. Use to adjust the handset earpiece speech volume and handset ringer volume, see pages 15 and 26. Liquid Crystal Display Also used to access the redial and calls list and scroll through the directory, menu options, redial and calls list.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Charger Charging light Lights up red to indicate charging when the handset is on the charger. Synergy 3000 Explanation of the display icons Standby screen To personalise the name of your handset, see page 28. Icon EXT INT EXT INT Charging HS2 EXT Displays the number of the handset at all times.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Quick Guide Information for the handset settings Function Key combination Answer a call/End a call * Make a call Redial a number Store a number in the memory Redial Vol nu Me nu Me number enter the name Redial Vol Vol C alls Redial Vol Vol C alls Adjust the earpiece volume During a call, press the the required level is reached. Secrecy on/off During a call, press switch off.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Menu Structure Phonebook Add Delete Modifiy Setup Base Vol Handset 1.....5 MENU STRUCTURE Vol Off Base Mel Melody 1.....5 Sel Base Base 1.....4 Auto Del H/S PIN? Handset 1.....5 PIN Code PIN? New PIN Priority On Retype Off Select Base Handset 1.....5 Dial Mode Tone Pulse Recall Recall 1 PABX PBX1 PIN? PBX2 PIN? Pause 3 Sec Recall 2 5 Sec Default Cont......
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Handset Beep Ring Vol Keytone On or Off Low Batt On or Off Outrange On or Off Volume 1.....5 Vol Off Ear Vol Ear Vol 1.....5 Int Mel Melody 1.....5 Ext Mel Melody 1.....5 Auto Ans On Off Name Language English Francais Nederl Italiano Espanol Portuges Norsk MENU STRUCTURE Deutsch Dansk Svenska Suomi Register BS 1234 PIN? Important.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 In this guide Note There is a detailed INDEX at the end of this guide, see page 35.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Introduction Your Synergy 3000 Handset and Charger has been designed for ease of use and made to the high standards set by BT Please read the instructions carefully before use and keep this user guide for future reference. DECT If you have purchased a Synergy 3100 or Synergy 3500 base station you can use up to 5 handsets with it without the need for additional wiring.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Unpacking your Synergy 3000 Handset and Charger For your records Check that your Synergy 3000 is complete. If anything is missing, please contact your place of purchase immediately.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the mains power supply used with the charger is 003313. Only use the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the Synergy Helpline 08706 058 047.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Setting up Follow these steps to set up your Synergy 3000 Handset and Charger ready for use Plan the location Position your Synergy 3000 within 2 metres of a power socket otherwise extension cables will be required. SETTING UP Make sure it is at least 1 metre away from other electrical products to avoid interference.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 BATTERY LEVELS 2 Install the rechargeable batteries in the handset WEAK HALF-FULL FULL Battery low warning 3 Charge the handset batteries for at least 16 hours Before you use your Synergy 3000 for the first time, it is important to have the handset batteries fully charged. The batteries need to charge continuously for at least 16 hours to reach full charge. Place the handset on the charger. The red charging light will come on.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Battery performance (cont) Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Synergy Helpline 08706 058 047.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Note Your 4 digit PIN number is 0000 unless you have already allocated a new PIN number as explained in your main base station user guide. Note Customer Helpline If you have any difficulties setting up or using your Synergy 3000, please call the Helpline on 08706 058 047. Your Synergy 3000 is now ready for use. To de-register a handset, see page 30.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Using the telephone Note Preparatory dialling To exit and return to the previous menu at any time, press the button. If you press and hold the button you will return to the standby screen. Preparatory dialling allows you to enter the number before pressing the TALK button. This enables you to correct any mistakes before you actually make the call.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 To end a call To adjust the speech volume during a call Press the TALK button. During a call: Or You can adjust the earpiece volume. There are 5 levels to choose from. Place the handset back on the charger. Redial Vol C alls To receive a call Press the UP or DOWN button until you reach the required level. This will be shown on the display. eg: EAR VOL 3. In standby mode: Menu Press the button.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Handsfree Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to your conversation. To answer a call in handsfree When the phone rings: Handsfree Press the HANDSFREE button. The call is transferred to the loudspeaker. To make a handsfree call To switch to handsfree during a call Dial the number. During a call you can switch to handsfree mode.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Dial from the redial list Redial Vol Redial Vol Press the UP button to enter the redial list. Continue pressing the UP button to view the next number in order of most recent first. Press the TALK button when the number (or name) you want to call is displayed. The number is dialled automatically. When on a call you can talk to someone in the same room, without your caller hearing.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Transferring calls Three-way conversation You can transfer an external call to another handset registered to the base. You can talk to one external caller and another internal caller at the same time on your handset. To transfer an external call between handsets During a call with an external caller: Int During an external call: Int USING YOUR PHONE Enter the number of the handset you want to transfer the call to.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 You can store up to 50 of your most frequently used names and numbers in the Phonebook. Stored numbers can be no longer than 20 digits and a maximum of 8 characters can be stored. MN O Name and number Phonebook 6 To enter M, press the 6 button once. Secrecy If you enter a digit incorrectly, press the ✘ button to delete it. Menu Press to confirm the name. You will hear a confirmation beep.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 To enter a pause in a stored number You may want to enter a pause when storing international numbers, charge card numbers or if you connect your telephone to a switchboard. (For more information on switchboard use see your main Synergy 3100 or Synergy 3500 user guide.) Redial When storing the number, press and hold the UP button, until a P is displayed, at the point where you want to enter the pause.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 To delete a Phonebook entry Menu Menu C alls Menu Redial Vol C alls Press the button to enter the menu. The display will show PHONEBK, press the button. Use the DOWN button to scroll to DELETE and press the button. Use the UP and DOWN buttons to scroll through to the entry you want to delete. When you have found the name to delete, press the button. Menu The number will be displayed, press the button.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Caller Display and Call Waiting Caller information not available Important To use Caller Display or Call Waiting you must first subscribe to your network provider’s Caller Display or Call Waiting Service. A quarterly fee is payable. CALLER DISPLAY For more information on BT’s Select Services, call BT free on 0800 800 150.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Calls list To dial a number from the Calls list The Calls list contains the telephone numbers of your last 20 callers. C alls New calls in the Calls list are indicated by the flashing symbol on the display. Redial If a call is received when the Calls list is full then the oldest entry will be deleted automatically. Vol C alls Press the DOWN button to enter the Calls list.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Note You can enter names up to 8 characters long. If necessary, you can edit the entry, when the entry is correct, press the button. The number is now stored in the phonebook. Press keypad buttons to enter name as described before under the “Entering names” section. Menu CALL WAITING Important Once stored in the phonebook the number will be deleted from the Calls list.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 To accept a Call Waiting call If you hear the tone that tells you there is another caller, whilst you are on a call: R R Press the Recall button. The first caller will be put on hold and you can now speak to your second caller. To return to the first caller press the Recall button again. Note CALL WAITING You can switch back and forth between the two calls without disconnecting either if you wish.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Handset settings To switch keypad beeps on and off Menu C alls HANDSET SETTINGS Menu Menu Menu Redial Vol C alls Menu Secrecy To adjust the handset ringer volume Press the button to enter the menu. Use the DOWN button to scroll to HANDSET and press the button. The display will show BEEP, press the button. The display will show KEYTONE, press the button.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 To set the external or internal ringer melody There are 5 melodies to choose from and you have the option to choose a different melody for external and internal calls. (Internal calls for when you have more than one handset). Menu C alls Menu Use the DOWN button to scroll to HANDSET and press the button. Use the DOWN button to scroll to either INT MEL or EXT MEL. Menu Press the button.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 To name a handset Menu C alls Menu The handset name is pre-set as SYNERGY, however, you can personalise each handset by giving it a name. A maximum of 8 characters can be stored. C alls C alls Menu Secrecy Menu Secrecy C alls Menu Redial Press the button to enter the menu. Menu Menu Use the DOWN button to scroll to HANDSET and press the button. Use the DOWN button to scroll to NAME and press the button.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Handset Priority Menu If you have more than one handset registered to the base you can select the handset you want to ring first. You can also set the number of rings the handset will have before an incoming call reverts to all available handsets. To default/reset the handset and base to their original/default factory settings Please note that if you reset your Synergy 3000 the Phonebook, Redial and Calls list will be deleted.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 The default settings are: Earpiece volume 3 Handset & Base ringer volume 3 Handset & Base melody 1 HANDSET SETTINGS Important Handsets can only be de-registered via another handset.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Help Replacing the handset batteries. After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. No display appears. For spare 2 x AAA rechargeable batteries (Ni-MH) please contact the Synergy Helpline 08706 058 047. No dial tone.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Check that: Handset priority is not on, see page 29. Check that: The charger is plugged into the mains power and switched on. Check that: The base station is plugged into the phone socket. Buzzing noise on my radio, TV, computer or hearing aid. Sometimes, your Synergy 3000 can interfere with other electrical equipment if it is placed too close.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 General information Guarantee Your Synergy 3000 is guaranteed for a period of 12 months from the date of purchase. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to BT or its agent as instructed.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Technical information Only use approved power supply, item code 003313. Use only approved (Ni-MH) rechargeable batteries. Switchboard compatibility GENERAL INFORMATION This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Index Auto talk on/off 27 Batteries charging install low warning performance replacing Call timer 14 Call Waiting 24 Cleaning Delete 13 De-register Button beeps on/off 26 Display icons Caller Display 22 Belt clip Calls end handsfree internal make preparatory dialling receive redial secrecy three-way conversation transfer 15 16 17 14 14 15 16 17 18 18 Calls list delete dial a number enter store number to phonebook view
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Helpline 13 29 17 Returning your Synergy 3000 33 Keypad beeps on/off 26 Ring priority 29 Language 28 Location of product 10 Ringer melody handset 27 Ringer volume handset 26 Make a call 14 Melody handset 27 Name a handset 4 28 On/off auto-talk handset keypad beeps secrecy INDEX 12 Reset handset/base Internal calls Menu structure Safety information 9 Secrecy 17 Setting up 10 Speech volume 15 Storing a
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declaration of Conformance.
Synergy 3000 handset & charger ~ 4th Edition ~ 7th October ’02 ~ 4459 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
