Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 At a glance Handset Up/Down & volume buttons Liquid Crystal Display Display shows you incoming caller’s details, the name and number you have dialled and status of the handset. Di g i t a lC la r it Use to adjust the handset earpiece speech volume and handset and base ringer volume. y Also lets you access and scroll through the directory, redial and calls list, and enter a pause when storing numbers in the directory.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Page button Base Lets you page the handset. Also used to register handsets. Page Charging light Power/In use light Synergy 3200 SMS ON – Standby. Flashes – In registration mode. Flashes – During a call. Flashes – When the phone rings. Flashes – To indicate new SMS messages. ON – Handset charging.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Quick Guide Function Information for the handset settings. Key combination Answer/End a call Make a call Redial a number Store a number in the memory scroll through Redial nu Me nu Me nu Me nu Me necessary Adjust the earpiece/ handsfree volume During the call reached. Secrecy on/off During the call C alls In t R nu Me to Phonebook Dial a number in the memory Transfer call to another handset nu Me to Ed.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Menu Structure SMS New Message Message Send To Inbox MSG I-N Message View Outbox MSG I-N Message View Delete Transfer Send To Phonebook Edit Message Delete Delete All Confirm? Settings Send 09110235029 Receive 0161274599 Terminal nr.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Menu Structure Ear Volume Volume off Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 Int. Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Ext.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Menu Structure Base Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Base Id Select Base Automatic Base 1 Base 2 Base 3 Base 4 Remove HS PIN Code PIN Code? Ring Priority Off On Def.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 In this guide Note For instructions on SMS text messaging, please see the separate Using SMS user guide.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Introduction Your Synergy 3200 SMS has been designed for ease of use and made to the high standards set by BT. Please read the instructions carefully before use and keep this user guide for future reference. DECT INTRODUCTION By purchasing the Synergy 3200 SMS you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Unpacking your Synergy 3200 SMS If anything is missing, please contact your place of purchase immediately.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the mains power supply is 872260. Cleaning Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Setting up Follow these steps to set up your Synergy 3200 SMS ready for use Plan the location Position your Synergy 3200 SMS within 2 metres of a power socket and phone socket otherwise extension cables will be required. Make sure it is at least 1 metre away from other electrical products to avoid interference. 1 The base station must be plugged into the mains power socket at all times.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Place the handset on the base. The red charging light will come on. The handset comes pre-registered to the base station as SYNERGY 1. This is shown on the display. The icon is also shown on the display and the battery icon. Once the handset is fully charged, the display shows a full battery symbol.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 4 Connect the telephone line cord to the base station 6 Attach the belt clip (optional) Fit the belt clip onto the back of the handset if required. Slot Note 5 Connect the telephone line cord SETTING UP It is recommended that you do not connect the telephone line cord to the phone socket until your handset is fully charged.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Using the telephone To switch the handset on and off Secre cy USING THE TELEPHONE Secre cy Press and hold the POWER button to switch the handset off. To switch the handset on, press and hold the POWER button again. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during your call and for a few seconds after it is complete.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To receive a call nu Me Redial Vol When the phone rings the display will show External Call and the EXT symbol will flash. If you have subscribed to a Caller Display Service, the number of the caller (and name if stored in the phonebook) will be displayed. Press the TALK button to answer the call. If the handset is on the base, simply lift it up and speak. Press the DOWN button to select the volume required 1-5.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To redial the last number called Press the TALK button. Redial Vol C alls To dial a number from the redial list USING THE TELEPHONE Vol C alls Redial Vol C alls Secre cy Press the UP button. The last number is redialled. (Please note that if you press the UP button again it will adjust the earpiece volume.) Redial To switch secrecy on / off Press the REDIAL button to enter the redial list.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 TU V 8 MN O 6 MN O 6 Secre cy nu Me To enter the letter T, press the 8 button once. To enter a pause in a stored number To enter O, press the 6 button three times and wait for the cursor to move across. You may want to enter a pause when storing international numbers, charge card numbers or if you connect your telephone to a switchboard. (For more information on switchboard use, see page 41.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Press the TALK button to dial the number (or name) displayed. The number is dialled automatically. The number will be displayed. Secre cy nu Me Note You can scroll in either direction to search through the list. To edit Phonebook names and numbers USING THE TELEPHONE nu Me Redial Vol C alls nu Me Redial Vol C alls nu Me Press the button.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 The number will be displayed along with Delete Entry? nu Me Secre cy Press the button. Display shows Deleted and you hear a confirmation beep. Press and hold the ✘ button to return to standby. Paging handsets To page a handset from the base The baby call feature allows you to enter a chosen telephone number which can then be used as an emergency quick dial number.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To switch baby call on nu Me Redial Vol C alls nu Me Redial Vol C alls nu Me Press the button. Press the DOWN button to reach Babycall. Press the button. Press the DOWN button to scroll to On. Press the button to confirm. You will hear a confirmation beep. USING THE TELEPHONE If you have switched Baby call on, the display will show Babycall until you switch it off.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Handset settings Time and date Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically when your Synergy 3200 SMS receives its first call. When new handsets are registered to the base, they will also receive the current date and time. The date and time can also be adjusted manually. There are 5 levels to choose from (1-5), or you can turn the ringer off altogether.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To set the external or internal ringer melody There are 5 melodies to choose from and you have the option to choose a different melody for external and internal calls. nu Me Redial Vol C alls nu Me Press the button to enter the menu. Use the DOWN to scroll to Handset Menu and press the button. To switch the keypad lock on Locking the keypad prevents numbers from being dialled accidentally while carrying the handset around.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To switch the keypad and warning beeps on and off nu Me Redial Vol C alls nu Me nu Me Redial Vol C alls Redial Vol C alls nu Me When the handset is on the base or the charging unit you can answer the call without pressing the TALK button. Press the button to enter the menu. Use the DOWN button to scroll to Handset Menu and press the button. Display will show Warning Tones, press the button.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To name a handset To set the handset language The handset name is pre-set to SYNERGY, however you can personalise each handset by giving it a name. The name can be up to a maximum of 8 characters. nu Me Redial Vol C alls nu Me Redial Vol C alls HANDSET SETTINGS nu Me Secre cy nu Me Press the button to enter the menu. Use the DOWN button to scroll to Handset Menu and press the button.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Base settings To adjust the base ringer volume There are 5 levels to choose from (1-5), or you can turn the ringer off altogether. nu Me Redial Vol C alls Redial Vol C alls nu Me Use the DOWN button to scroll to Setup and press the button. Press the DOWN button to scroll to Base Volume and press the button. You will hear the current setting and it will be shown on the display.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To change the base station PIN code If you change the base station PIN, keep a record of the new number by writing in the space provided on page 9. You will need to use your base station PIN for registering handsets and for some other optional settings. nu Me Redial Vol BASE SETTINGS C alls nu Me Redial Vol C alls nu Me Press the button to enter the menu.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To default/reset the handset and base to their original settings Please note that if you reset your Synergy 3200 SMS the Phonebook, Redial and Calls list will be deleted. nu Me Redial Vol C alls nu Me Redial Vol C alls nu Me Use the DOWN button to scroll to Setup and press the button.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Caller Display and Call Waiting Important To use Caller Display and Call Waiting you must first subscribe to the service from your network provider. A quarterly fee is payable. CALLER DISPLAY For more information on BT’s Select Services, call BT free on 0800 800 150. Caller Display With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Calls list The Calls list contains the telephone numbers of your last 20 callers. New calls in the Calls list are indicated by the flashing ? symbol. If a call is received when the Calls list is full then the oldest entry will be deleted automatically.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To delete a number from the Calls list Redial Redial Vol C alls Use the UP or DOWN button to scroll to the number you want to delete. When the number you want to delete is displayed, press the button. The display shows Add Entry and Delete. Redial CALL WAITING Vol C alls nu Me In R You can answer the second call without disconnecting your first caller, by pressing the R button. The first caller is put on hold.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Using additional handsets and bases Up to 5 handsets can be registered and operated from any one Synergy 3200 SMS base. This allows you to make internal calls between two handsets while a third is making an external call.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 When the handset locates the base, the handset will be automatically selected and shown on the display. (If the handset does not locate the base, the handset will return to the previous menu. Try to register again by using a different base number. Ensure that you are close to the base). To de-register a handset from the base nu Me Redial Vol C alls nu Me Redial Vol nu Me Press the button to confirm. The handset is registered.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Try to register again by using a different base number. Ensure that you are close to the base.) To register a handset to a different make of base station The base must be GAP compatible. To put the base in registration mode, see the base station user guide. At the handset: nu Me Redial Vol C alls nu Me Press the button to enter the menu. The display will show BASE 1–4.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Internal calls If you have more than one handset registered to the base you can make internal calls between handsets. To make an internal call to another handset Transferring calls You can transfer an external call to another handset registered to the base. To transfer an external call between handsets During an external call: In t In t R Press and hold the INT button until Internal Call is displayed.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Three-way conversation Handset ring priority This allows you to make the base or one of the handsets ring before the others when you receive an external call. You can talk to one external caller and another internal caller at the same time on your handset. During a call with an external caller: In t R You can select which base or handset will ring and how many rings it can make before the others start to ring.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To switch ring priority setting on/off Once the ring priority has been set, you can switch it on or off to provide normal ringing. nu Me Redial Vol C alls nu Me Redial Vol C alls ADDITIONAL HANDSETS nu Me Redial Vol C alls nu Me Secre cy 36 Press the button to enter the menu. Use the DOWN button to scroll to Setup and press the button. Use the DOWN button scroll to Ring Priority and press the button.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Help Replacing the handset batteries. After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. Do not immerse the batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse. BT accepts no responsibility for damage caused to your Synergy handset by using any other type of battery.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Telephone problems Possible cause Solution No display appears. The batteries may be flat or dead. Recharge or replace the batteries. The handset may be switched off. Switch the handset on, see page 14. No dial tone. The telephone line cord may not be plugged into the phone socket or the base station may not be connected to the power supply.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Telephone problems Possible cause Solution Cannot adjust an option in the base station. Someone else might be making changes via another handset? Try again when the other handset user has finished. SMS messages cannot be sent and screen displays unable to send. The base station power supply or telephone line cord might not be properly connected.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 General information Guarantee Your Synergy 3200 SMS is guaranteed for a period of 12 months from the date of purchase.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Technical information How many telephones can you have? With different telephone types there is no guarantee of ringing, even when the REN is less than 4. To use the recall button In t All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your Synergy 3200 SMS has a REN of 1.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 To automatically insert an access code followed by a pause With some switchboards it may be necessary to insert a pause after entering the switchboard access code, e.g. 9, 11 etc to enable you to get an outside line. GENERAL INFORMATION If you use your Synergy 3200 SMS with two separate switchboards, you can set two separate access codes. Then you can simply select which switchboard you are using your phone with.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Index Note For instructions on SMS text messaging, please see the separate ‘Using SMS user guide’.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Handsfree Help Helpline 15 37 13 Internal calls 34 Keypad beeps on/off 23 Keypad lock on/off 22 Language Location of product 24 11 Make a call Melody – ringer Menu structure Monitor mode 14 22 4-6 20 Name a handset 24 INDEX On/off auto-talk baby call handset keypad beeps keypad lock room monitor secrecy Pause – insert Paging handsets Phonebook delete dial edit enter pause store PIN base Power supply Preparatory dialling 44
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declaration of Conformance.
Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
