BT Redcare Secure Installation, Maintenance and Operational Manual Model UC-351 GP/E-UK Information for installers
TABLE OF CONTENTS 1 INTRODUCTION .................................................................................................................. 3 2 PARTS LIST ......................................................................................................................... 5 3 SAFETY WARNINGS AND OPERATING CONDITIONS ..................................................... 6 4 MOUNTING AND WIRING ................................................................................................
1 Introduction GPRS Ethernet or PSTN Redcare Secure unit Figure 1 – Redcare Secure Security Communicator The Redcare Secure unit is a multi-function security communicator from BT Redcare.
PRODUCT SECURE 2 SECURE 3 SECURE IP 2 MINS 2 MINS 70 SECONDS Both paths working, Radio path fails – fault reported in 5-55 MINS 5-55 MINS 3-13 MINS Only Radio path working and it fails – fault reported in 55 MINS 55 MINS 70 SECONDS 25 HOURS 5 HOURS 70 SECONDS If both paths failed simultaneously – fault reported in 55 MINS 55 MINS 13 MINS Primary Polling Frequency 5 MINS 5 MINS 10 SECONDS 2 3 4 ATS VALUE PRIMARY ATS4 ATS4 ATS5 ATS VALUE SECONDARY ATS3 ATS4 ATS4 Both paths
2 Parts List The BT Redcare Secure Unit is shipped with the following items: - BT Redcare Secure unit (Blue PCB) - Adhesive pads - Antenna - SIM card (fitted) The following are required in order to complete the Redcare Secure installation: General hand tools (2mm blade screwdriver, wire cutters, etc) Connection cable ADSL filter (Secure 2&3 only) for PSTN broadband lines BT Redcare Secure Issue 16 Installation Manual Page 5 of 40 June 2010 All rights reserved
3 Safety Warnings and Operating Conditions Qualified Personnel Only Only qualified service personnel should install, and perform subsequent maintenance on the BT Redcare Secure Unit. Battery Handling Take care not to short the battery in the host alarm system. A short-circuited battery can deliver large currents that could result in serious burns or create a fire hazard. Dispose of used batteries according to local environmental regulations. Power Requirements Voltage: 9VDC to 30VDC * Current: @ 13.
with local market regulatory requirements must be used. SELV circuits are determined in IEC60950 and equivalent national standards. Operating Conditions The BT Redcare Secure unit is rated to operate under the following conditions: - Indoor operation - Ambient temperature: -5oC (23oF) to +55oC (131oF) - Humidity: 5% to 95% Note: BT Redcare recommend using a power supply capable of providing at least 450mA at 13.8VDC for this product.
4 Mounting and Wiring Figure 3 - BT Redcare Secure unit connections BT Redcare Secure LED functions: Power - Supply voltage indicator Wireline - Wireline (PSTN or Ethernet) status indicator Wireless - GPRS status indicator SS1, SS2 - Wireless Signal Strength indicators Security - 1 blink = new input event detected Ethernet - Data present on RJ45 BT Redcare Secure Issue 16 Installation Manual Page 8 of 40 June 2010 All rights reserved
Selecting the Mounting Location When surveying the site, please remember that the Redcare Secure unit operates in a similar way to an ordinary mobile telephone. Therefore any restrictions on the use of mobile telephones in the area will also apply to the Redcare Secure unit. Premises such as hospitals, petrol stations, airports, blasting areas etc may operate a mobile telephone restriction in certain areas.
Figure 4 - J600 Ethernet connection Power Connection Ensure power is off when cabling the power connectors. The power connection is via terminal J800. Connect the +12V or +24V to the terminal labelled + of J800, and 0V to the terminal labelled 0V of J800. Figure 5 - J800 power connection The power wiring must be less than 3m in length and use wires having core areas of at least 0.5mm2. Tamper If an additional tamper connection is required, connect the tamper switch to GPIP 12.
Figure 6 - Antenna position Extension Antenna An extension antenna can be used in the event that the Receive Signal strength at the location is inadequate, and changing locations is not an option. Two high gain antennas are available: 1. Aerial (short) – AO100 External base antenna 2. Aerial (long) – BA900-5 High gain antenna (1.2m white stick) Each antenna is supplied with a 5 m RG 58 coaxial cable terminated by a female FME connector.
The following General Purpose inputs (GPIP‟s) have specific purposes: GPIP4 Will raise a Pin 4 alarm and trigger the RPS function on output pin 3. GPIP11 When configured for BSIA Form 175 functionality, activates a response on output 1 (GPOP1) to interrogate local path fault, or raises a BSIA Form 175 Test alarm over each signalling path. GPIP12 Will raise a Pin 12 alarm for general use. Typically mapped as a tamper alarm at ARC.
The outputs are wired to J1400 as shown. Figure 9 - J1400 General Purpose Output Pins By default, the General Purpose outputs (GPOP‟s) have the following specific purposes: GPOP1: Local path fault output (BSIA Form 175 mode) GPOP2: ARC controlled output GPOP3: Return path signalling (RPS) output (in conjunction with input pin 4) WARNING Connectors J600, J800, J1000, J1300, J1301 and J1400 have been classified as SELV and shall only be connected to approved SELV circuits.
5 Pin Polarity Learning The Redcare Secure unit can be forced to learn the polarity of the pin alarm inputs as follows. 1. Short out the Learn header J902 with a link. 2. Power up or power-cycle the unit. 3. Wait around 15 seconds until the LED‟s flash in the “learn ready” pattern (left to right scrolling pattern). 4. Connect all 16 pin inputs in the Normal state (including input 4 as closed state).
6 Configuring the Redcare Secure unit The unit is supplied pre configured for pin only input mode and PSTN working. (Secure 2 / Secure 3) For most installations no further configuration will be required. For alternative installation requirements the following configuration options are available. There are two methods available to configure the unit. It can be configured with either a DTMF phone or through a web console on a PC internet browser. Configuration Method 1. Configuring with a DTMF Phone 1.
Configuring Panel Format By default the unit is configured for pin-only mode. This mode disables the dial capture port to reduce power consumption. Use the following command to enable the dial capture port and set it to receive the relevant panel format where dial capture is required. Note Pins can still be reported in any of these other modes.
* 91 * 31 Standard Path Fail Mode Active High (Failure of any communications path causes a High on GPOP1) * 91 * 50 Standard Path Fail Mode 2 Active Low (Failure of both communications paths causes a Low on GPOP1) * 91 * 51 Standard Path Fail Mode 2 Active High (Failure of both communications paths causes a High on GPOP1) GPOP2 * 92 * 10 Remotely (ARC) Controlled Active Low (0 from ARC sets output High, 1 from ARC sets output Low) – default mode * 92 * 11 Remotely (ARC) Controlled Active High (1 fr
Configuring the Account Number / TAID (Optional) The Redcare Secure unit does not require its Account Number TA ID to be entered for normal operation, but it can be configured with the following command to aid identification where necessary. To set the Account Number / TA ID * 20 * TAID # Check Digit Example * 20 * 4191000 # 1 The unit sends a soft acceptance tone after each „#‟ and after the Check Digit. A series of sharp beeps means data has been incorrectly entered. Re-enter the full command.
Line in use (LIU) Indicator. Enable / Disable the PSTN voice detection circuitry within the unit‟s PSTN modem (Secure 2&3 only – LIU is used to detect when the PSTN line is in use by another telephone. If Line Voltage monitoring is enabled this setting is ignored) Output Settings including the definition of the operation and polarity of the General Purpose Outputs (1-3). (Default BSIA form 175 mode) Line Fault Debounce time (Mins). Set the delay before GPOP1 state changes. t1,t2,t3,t4,t5,t6.
Figure 12 - Screenshot of the Quick Start Menu when set for PSTN working On completion of the configuration, click the “Save/Reboot” button at the bottom of the screen and remove the header from J903. Wait 1 minute for the save re-boot process to complete.
Figure 13 -.Screenshot of the Quick Start menu when set for IP working.
7 Network Registration and Commissioning Ensure both Config and learn headers are removed. If Config Header (J903) is shorted, the unit will not attempt to register on the BT Redcare Enterprise Service Platform (ESP). The header short should be removed once configuration is complete.
If either the Wireline or Wireless network connection is available (i.e. respective LED is flashing slowly), but does not become solid or fast flashing for 30 seconds, then the unit is not registering with the BT Redcare ESP. This could be due to an error in activation. Contact the BT Redcare Helpline for assistance.
Signal Strength Test LEDs SS1 and SS2 provide a signal strength indication. Signal strength is indicated as shown in Figure 15 SS2 SS1 Signal Strength Quality Off Off No reading available (e.g.
Commissioning Once the unit is registered with the BT Redcare ESP, perform the following steps: 1. Ensure the unit is connected to the network. 2. Power cycle the unit to begin the commissioning process (both headers off). 3. After 1 minute the unit will begin establishing its communication paths. 4. After a further 1 minute, LEDs 2 & 3 should be permanently lit to show that the Wireline & Wireless paths are both available. Note that the rightmost LED (Power indicator) is LED 1.
Apply an alarm / restore condition to all used input pins. These events will be signalled immediately over GPRS path if available.
Dial Capture test If the alarm panel is connected to the Dial Capture port of the unit, generate panel test alarms / restores and confirm that they are received at ARC.
Configuring the panel to communicate with the redcare Secure dial capture port If the alarm panel is being connected to the unit using the Dial Capture port, then the following configuration should be entered into the alarm panel: Call mode Reporting format Dialler Receiver number Account Number Static test call Single telephone number reporting CID / SIA / FF to match Redcare Secure units configuration 29 Last 4 or 6 digits of Secure unit TAID Daily Figure 19 - Alarm Panel configuration settings Remote p
Connecting alarm pin inputs For alarm panels that provide „Positive applied‟ or „Positive removed‟ communicator outputs, the unit‟s input pins can be wired directly to the Alarm panel. Alarm panel Secure unit Figure 20 - Alarm panel with Positive Applied or Removed communicator outputs For alarm panels that have open collector communicator outputs (sometimes referred to as „Negative Applied‟ outputs) an additional 10K pull-up resistor will be required to be connected for each input pin.
8 Maintenance and Operations The BT Redcare Secure is managed by the ESP servers and appropriate alarms are raised to alert the ARC to faults (see appendix B). This section describes the operational and maintenance activities that may be required. Internal Access The BT Redcare Secure unit is usually installed in a tamper monitored alarm system, so in general it is necessary to authorise yourself with the monitoring ARC before opening the unit. Once you have alerted the ARC: 1.
9.
Appendix A Installation Checklist Before leaving the premises, complete the following Installation Checklist. BT Redcare Secure unit securely mounted in host alarm system. BT Redcare Secure unit powered up. Tamper connection wired if required. Configuration and learn link headers removed. Wireless signal strength is acceptable. BT Redcare Secure unit communicating with BT Redcare ESP over Wireless interface.
Appendix B BT Redcare Secure unit Generated Events BT Redcare Secure generates events for system alarms. The values listed in Figure 22 are the codes that are signalled by the unit in ContactID, Fast Format and SIA modes. Alarms sent over wireline can be differentiated from those sent over wireless by the Receiver Number field in the Automation Protocol.
Appendix C Trouble Shooting BT Redcare Secure does not start up Ensure that the DC power is connected, and that no headers have been left inserted on the board BT Redcare Secure doesn’t connect to BT Redcare Enterprise Service Platform Check that the DRN / Agency ID (Quikc start page) is set to “0” Check that the account has been activated in the BT Redcare ESP server. Check if this BT Redcare secure unit has already been connected under a different account.
Appendix D DTMF Configuration codes Panel Format * 15 * 1 # Contact ID * 15 * 10 # High Speed (fast format) * 15 * 20 # SIA * 15 * 30 # Pin Only mode - Default * 15 * 2 # ContactID with Double Knock * 15 * 3 # 4 + 1 express (DTMF mode only) * 15 * 5 # 4 + 2 express (DTMF mode only) * 15 * 11 High Speed with Double Knock * 15 * 21 # SIA with V21 tones GPOP1 * 91 * 20 BSIA Form 175 Mode – Default * 91 * 30 Standard Path Fail Mode Active Low (Failure of any communications path causes a L
Continued. GPOP3 * 93 * 10 RPS function Active Low (Alarm sent on GPIP4 sets output Low, Alarm acknowledged sets output High) * RPS function (Alarm sent on GPIP4 sets output High, Alarm acknowledged sets output Low) – Default 93 * 11 PSTN Voltage Mon *59* (# to end test) Line voltage test.
Appendix E Secure IP (Grade 4 only) specification notes IP Protocol: TCP Port: 443 Data Usage / Requirements: Agile IP Grade 4 polling is every 10 seconds a poll and response results in 288 total bytes transferred (incl IP headers). A small number of alarms will also typically be generated per day and these result in 296 bytes transferred. Overall his generates approximately 2.5 M Bytes per day, per site.
Appendix F Disposal The symbol shown here and on the product, means that the product is classed as Electrical or Electronic Equipment and should not be disposed of with other household or commercial waste at the end of its working life.
Appendix G AC ACK ARC ATE BSIA Cat 5 CID dBm DC DHCP DTMF EN ESD ESP FF FME g GE-UK GP GPIP GPOP GPRS GSM IEC IP LAN LED M mA mm MMCX mVpp PC PCB RF RG RPS SELV SIA SIM SS TAID UC URM V VDC Abbreviations Alternating Current Acknowledgement Alarm Receiving Centre Alarm Transmission Equipment British Security Industry Association Category 5 cabling Contact Identification Decibel (referenced to milliwatts) Direct Current Dynamic Host Configuration Protocol Dual Tone Multi-Frequency European Norm Electrostati
Appendix H REGULATORY APPROVALS N13454 EN54-4:1997 LIABILITY The services and products provided by BT Redcare, when installed and commissioned, are only intended to provide a communications path between the equipment and a supervision centre to the extent that is reasonably practicable by use of such goods and services.
