BT Verve 410 User Guide
Welcome… to your BT Verve 410 Digital Cordless Telephone • Ultra slim handset. • 200 Name and number phonebook to store all your contact numbers for easy dialling. • Store a directory entry then copy it – or the entire phonebook – to another BT Verve 410 handset. • Send and receive text messages.1 • Quick access to a range of BT Services including directory enquiries and call divert. • Caller Display lets you see who’s calling and your phone stores details of the last 20 callers in a Calls list.
Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages. Need help? If you have any problems setting up or using your BT Verve 410 please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.
In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up for multiple packs . . . . . . . . . . . . 8 Getting to know your phone Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10 Handset display / display icons . . . . . . . . . . . 11 Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Navigating the menus . . . . . . . . . . . . . . . . . .
In this guide Sounds Handset ringer . . . . . . . . . . . . . . . . . . . . . . . . 30 Handset beeps . . . . . . . . . . . . . . . . . . . . . . . . 30 Settings Display contrast / Handset name . . . . . . . . . 32 Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Handset reset . . . . . . . . . . . . . . . . . . . . . . . . . 33 Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Handset priority . . . . . . . . . . . . . . . . . . . . . . . 34 Dialling mode . . . . . .
In this guide Using additional handsets Registering an additional handset . . . . . . . . 53 Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 De-register a handset . . . . . . . . . . . . . . . . . . 54 Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Call another handset . . . . . . . . . . . . . . . . . . . 55 Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 55 3-Way conference call . . . . . . . . . . . . . . . . . . 56 Help . . . . . . . . .
Getting started Location Place your BT Verve 410 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Your BT Verve 410 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Setting up 1.
Getting started Battery low warning If the icon flashes in the handset display you will need to recharge the handset before you can use it again. You also hear a low battery warning beep once every 60 seconds. During charging, the icon will scroll in the display. Battery performance In ideal conditions, a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge.
Getting started Using your BT Verve 410 on a Broadband line? If this product is to be used on a broadband line then you must ensure that it is connected via an ADSL microfilter. Using this product on a Broadband line without an ADSL microfilter may cause problems with this product and your Broadband service. Additional BT ADSL microfilters can be purchased from www.shop.bt.com 2. The NiMH battery is already fitted in the handset.
Getting to know your phone Handset buttons BT Option button (right) Press to open the BT Services menu, page 43. Press to select options displayed on screen. (UP) Redial Recall In standby, press to open and scroll through the Redial list, page 18. In talk mode, press to adjust volume. In menu mode, press to scroll up through the options. Option button (left) Press to select options displayed on screen. (LEFT) Directory In standby, press to access the directory.
Getting to know your phone Handset display Handset name/number Date Time Display icons Shows handset battery status. Scrolls when the handset is charging. Empty when filled in black. On – displayed in standby mode to indicate handset is in range of the base. Flashing – to warn you are moving out of range. Off – out of range or cannot connect to the base selected. On – during a call. Flashing incoming call. On – missed call in the Calls list.* On – new text message received. Flashing – mailbox is full.
Getting to know your phone Base Power light The indicator lights up when the handset is in the base. Find Press to ring all registered handsets, helpful for finding a missing handset, page 21. Also used during the registration process, page 53. 2-position charging contacts Handset can be placed flat on the base or raised for easier pick up and viewing. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.
Getting to know your phone Navigating the menus Your BT Verve 410 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page. Option buttons Press to select the option displayed on the screen. Options Int Menu When the handset is switched on and in standby: 1. Press Menu to open the main menu. Up 2. Then use or available options. Down buttons to scroll through the 3.
Getting to know your phone Menu map Text Write new text Inbox Outbox Template Text settings Sound Ringer Tones Settings H/set settings Base settings Date/Time/Alarm The following menus can be accessed by pressing the relevant button: or Calls list empty Settings Calls list displayed, press Option Details Delete Delete all Call number Store number Settings BT menu Dir enquiries Helpdesk Divert on Divert off Check divert Call wait on Call wait off Chk call wait Empty Empty or Names menu Directory
Using the phone Switch handset on or off To switch off: 1. Press and hold . 2. Switch off? is displayed, press Yes to confirm. To switch on: 1. Press and hold . Make an external call 1. Press 15 Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call. Out of range warning When the handset goes out of range of the base, the flashes. If you are on a call, the line will hang up.
Using the phone Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. See page 32. Receive a call When you receive a call, the phone rings. The display shows the caller’s number if available or the caller’s name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows External call. 1.
Using the phone Earpiece / handsfree volume During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels. 1. Press or to increase or decrease the volume. Secrecy (Mute) During a call, you can talk to someone nearby without your caller hearing. 1. Press . The display shows Mute on and your caller cannot hear you. 2. Press again to return to your caller. Handsfree Handsfree lets you talk to your caller without holding the handset.
Using the phone Answer a call handsfree When the phone rings: 1. Press . The call is transferred to the handset loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial Up to the last 15 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the directory. Redial a number from the redial list 1.
Using the phone Save a number from the redial list to the directory 1. Press then scroll or 2. Press Option and scroll to the number you want. to Store number. 3. Press OK. Use the keypad to enter a name. 4. Scroll to Number. The number is displayed. 5. If required, scroll to Select Group then press or to select a group. Press Clear to delete any unwanted digits and then enter new ones using the keypad. If the directory is full, the display shows Memory full and the number will not be saved.
Using the phone Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press Option and scroll to Delete all and press OK. 3. Press Yes to confirm or No to cancel. 4. Press to exit and return to standby. Keypad lock WARNING If the keypad is locked you will be able to dial the emergency numbers 999 and 112. When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.
Using the phone Find handset (Paging) You can ring a handset to help locate it. 1. Press on the base. All handsets registered to the base will ring for up to 30 seconds. Paging calls cannot be answered by a handset. 2. Press on the base again to stop the ringing or press a button on any handset. Message & Call inbox Your BT Verve 410 has an inbox which shows the status of your messages and calls and gives a short cut to access: • Missed calls • Text messages 1. Press 2. Scroll .
Using the phone Directory Entering names Use the keypad letters to enter names, e.g. to store Tom: Press once to enter T. Press three times to enter o. Press once to enter m. Writing tips Press Clear to delete the last character or digit. Press or to move backwards or forwards through character/digits. Press to switch between upper, lower or sentence case. Press to insert a space. Use and/or for other punctuation characters. You must enter a name to go with a number.
Using the phone View an entry 1. Press 2. Scroll . The first entry is displayed. or to the entry you want. 3. Press Option and scroll 4. Press OK. Scroll and group. or to View. to view the name, number 5. Press Back to return to the previous level. View directory capacity 1. From standby, press . The directory is displayed. To search alphabetically Press the relevant keypad button, e.g. for the entries beginning with T press once then scroll or through the entries.
Using the phone Edit a name and number When editing a name or number, press Clear to delete characters and digits. 1. Press 2. Scroll . or to the entry you want. 3. Press Option and scroll to Edit entry and press OK. 4. Use the keypad to enter a new name. 5. Scroll to Number to enter a new number. 6. Scroll to Group to select a different group. 7. Press OK to save or Back to return to the previous menu level. Copy an entry You can copy an entry to another handset registered to the base. 1.
Using the phone Copy all entries 1. Press . You can copy the entire directory to another handset registered to the base. 2. The first entry is displayed. 3. Press Option and scroll 4. Press or to and press OK. to Copy all and press OK. to select the handset you want to copy At the receiving handset: 5. Display shows Receive dir. entries. Press Yes to confirm or No to cancel. If the directory becomes full during copying the display shows Memory full.
Using the phone Delete entire directory 1. Press . 2. Press Option and scroll press OK. or to Delete all and 3. Press Yes to confirm or No to cancel. 4. Press Back to return to the previous menu level. Edit call group name 1. Press . 2. Press Option and scroll press OK. 3. Scroll or or to Edit call grp and to the call group you want. 4. Press Option. Display highlights Rename group. Press OK. 5. Press Clear to delete the current name and enter a new name. 6. Press OK to save. 7.
Using the phone Change call group ringtone 1. Press . 2. Press Option and scroll press OK. 3. Scroll or or to Edit call grp and to the call group you want. 4. Press Option. Scroll to Ringtone. Press OK. 5. Press or to choose the ringtone. A sample of each one is played. Press OK to save. 6. Press Back to return to the previous menu level. Speed dial You can allocate a name and number from the Directory to each of the Speed dial buttons 2 to 0. To copy a Directory entry to a Speed dial 1. Press .
Using the phone 4. If a name and number is already allocated to the Speed dial you have chosen they will be displayed. To re-use this Speed dial see, “To edit a Speed dial”. 5. If the Speed dial is empty No number is displayed and then all the Directory entries. Scroll or to the entry you want to copy and press OK to save. 6. Press Back to return to the previous menu level. To delete a Speed dial 1. Press . 2. Press Option and scroll press OK. 3. Scroll or and press OK.
Using the phone To edit a Speed dial 1. Press . 2. Press Option and scroll press OK. 3. Scroll press OK. or or to Speed dial and to the Speed dial you want to edit and 4. The name and number is displayed, press Option and Edit is displayed. 5. Press OK to confirm, and then scroll entry you want and press OK to save. or to the 6. This new name and number will replace the old name and number in the Speed dial. 7. Press Back to return to the previous menu level. To dial using a Speed dial 1.
Sounds Handset ringer You can set different ringtones for external calls and internal calls. Choose from 10 polyphonic and 5 standard handset ringtones. The handset also has 5 ringer volume settings plus Off. If you switch the handset ringer off by pressing you can still hear a tone when you receive an incoming call by changing the Silent setting to Beep. 1. Press Menu, scroll to Sound and press OK. 2. Ringer is highlighted. Press OK. 3. The current External melody is highlighted.
5. Scroll On or Off. to Battery low. Press 6. Scroll On or Off. to Out of range. Press or or to select to select 7. Press OK to confirm. 8. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.
Settings Handset settings Display contrast / Handset name 1. Press Menu, scroll to Settings and press OK. Adjust the display contrast to suit different lighting conditions. There are 8 levels. 2. H/set settings is highlighted. Press OK. Set a name for your handset, e.g. Donna or Office. 3. Scroll to Display and press OK. 4. Press or to select the contrast setting. 5. Scroll to Name. Press Clear to delete the current name. Enter a new name. 6. Press OK to save. 7.
Settings Handset reset 1. Press Menu, scroll to Settings and press OK. Restore your handset to its original factory settings. This will not affect: 2. H/set settings is highlighted. Press OK. 3. Scroll • The phonebook • Text messages stored in the Inbox or Outbox • The Calls list to Handset reset and press OK. 4. Press Yes to confirm or No to cancel. Base settings Ringer 1. Press Menu, scroll 2. Scroll to Settings and press OK. Choose from 5 base ringtones. There are 5 volume levels and Off.
Settings Handset priority When you have more than one handset registered to your base, you can set one handset to ring before the others. This allows one handset user to answer all incoming first, like a receptionist. Choose All handsets if you want all handset to ring at the same time or Select handset to nominate a handset to ring before the others. 1. Press Menu, scroll to Settings and press OK. 2. Scroll to Base settings. Press OK. 3. Scroll to H/set priority. Press OK. 4.
Settings PBX/switchboard access code 1. Press Menu, scroll to Settings and press OK. 2. Scroll to Base settings. Press OK. 3. Scroll to PBX access. Press OK. 4. Enter the code you want, then press OK. If you enter your PBX access code your BT Verve 410 will automatically enter a pause after the first digit if it matches the PBX access code. If any existing code is displayed. Press Clear to delete digits. 5. Press Back to return to the previous menu level. System PIN 1.
Settings System reset This resets your BT Verve 410 to its original settings. 1. Press Menu, scroll to Settings and press OK. 2. Scroll to Base settings. Press OK. 3. Scroll to System reset. Press OK. 4. Enter the system PIN (original setting = 0000) and press OK. 5. Press Yes to confirm or No to cancel. 6. If you select Yes the handset returns to standby. Or press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.
Settings Date/Time/Alarm Set date and time Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your first call. 1. Press Menu, scroll 2. Scroll to Settings and press OK. to Date/Time/Alarm. Press OK. 3. Date/Time is highlighted. Press OK. 4. Press or to select the Time format 24 hour or 12 hour. 5. Scroll to Date format. Press mm/dd or dd/mm. or to select 6.
Settings Set alarm call 1. Press Menu, scroll to Settings and press OK. 2. Scroll to Date/Time/Alarm. Press OK. 3. Scroll to Alarm. Press OK. 4. Enter the alarm time, using the 24 hour format, e.g. 0730 for 7.30am. 5. Scroll to Alarm on/off. Press Daily, Once or Off. or to select 6. Scroll to Ringtone and press the ringtone you want for the alarm. or to select 7. Press OK to save. 8. Press Back to return to the previous menu level.
Calls lists 39 Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call. If your caller’s name is stored in the directory and a number match is found, you will see the caller’s name on the display instead. To ensure the caller's name is displayed, make sure you have stored the full telephone number, including the dialling code in the directory.
Calls lists Dial from the Calls list When a Calls list is open, press to scroll from the newest call to the oldest, or press to scroll from the oldest call to the newest. 1. Press the most recent entry is at the top of the list. 2. Press or 3. Press or to scroll through the list. to call the number. Or 1. Press . 2. Press you want. or 3. Press Option. Scroll to scroll through the list to the entry to Call number and press OK. 4. If required, press Clear to edit the number first. 5.
Calls lists 6. Scroll to Select group and press set the call group you want. or to 7. Press OK to save. If you need to edit the number or name, press Clear to delete any unwanted characters, then enter new ones using the keypad. 8. Press Back to return to the previous menu level. Calls list settings 1. Press . 2. Press Option. Scroll to Settings and press OK. 3. Press or to select All calls or Missed calls. 4. Scroll to New call alert. 5. Press or to select On or Off. 6. Press OK to save.
Calls lists Delete an entry 1. Press . 2. Press you want. or 3. Press Option. Scroll shows Deleted. to scroll through the list to the entry to Delete and press OK. Display 4. Press Back to return to the previous menu level. Delete entire Calls list 1. Press . 2. Press Option. Scroll to Delete all and press OK. 3. Press Yes to confirm or No to cancel. 4. Press Back to return to the previous menu level. Voicemail 1.
BT Network Services By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features. Pre-stored BT Services numbers: • BT 118500 directory enquiries • BT Verve 410 helpdesk • Call divert on • Check call divert • Call waiting on • Call waiting off • Check call waiting • Call divert off . 2. Dir enquiries is highlighted.
BT Network Services Call Divert on/off/check Call Divert will divert all incoming calls to another number of your choice. 1. Press . 2. Scroll Press OK. to Divert on, Divert off or Check divert. 3. Press to call. Follow the spoken instructions, or listen for confirmation/status of your instructions. Call Waiting on/off/check Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset.
Text messaging Welcome to the BT text messaging service on your BT Verve 410. Your BT Verve 410 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.
Text messaging If the text is not sent, the display shows Message failed. It is stored in the Outbox. Writing tips Use the keypad to enter letters and numbers, eg to write today (2day): Press four times to enter 2. Press once to enter d. Press once to enter a. Press three times to enter y. Press and/or to enter a space and use for other characters. Sending messages Send a text message 1. Press Menu, Text is displayed. Press OK. 2. Write new text is highlighted. Press OK. 3.
Text messaging 4. When sending a message, the display shows Sending message then Message sent. 5. Press Templates There are five pre-set templates Please call to cancel at any time and return to standby. I'll be there at Thank you Sent and saved texts are stored in the Outbox I'll call you Your BT Verve 410’s outbox is like a redial list. It holds copies of sent and saved messages. When the Outbox is full, a new message replaces the oldest.
Text messaging 4. The message is displayed. Press Option to Send, Store, add a Template, Delete or Delete all. 5. Press to cancel at any stage and return to standby. Receiving messages When you receive a new text message, the icon is displayed along with New text msg and the base text indicator flashes. Unread messages are marked New. Read messages are marked Old. Read messages 1. Press Menu, Text is highlighted. Press OK. Scroll Inbox and press OK. 2. Scroll or press Read.
Text messaging Forward Press OK. Add more text if required. Press Option to Send. Call number Press OK. The caller’s number is displayed. Edit the number if required. Press to dial. Store number Press OK. Enter the name. Scroll to Number and edit number if required. Scroll to Group and press or to select the Group. Press OK to save. Delete Press OK. The text is deleted. Delete all Press OK. Press Yes to confirm or No to cancel. 5. Press to cancel at any time and return to standby.
Text messaging Service Centre numbers To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the Outgoing or Incoming Service Centre numbers you will need to re-enter them in order for your text Service to work. You can enter up to 4 Service Centre numbers – two incoming and two outgoing. The Outgoing Service number is: 1470P1709400. The Incoming Service number is: 0800587529.
Text messaging Select Send Service Centre Only service centres that have numbers stored will be displayed as Send Centres. 1. Press Menu, Text and press OK. 2. Scroll or 3. Scroll to Send Service and press OK. 4. Press or to Text settings and press OK. to select the Service Centre and press OK. 5. Press Back to return to the previous menu level. Or press to return to standby. Message alert When you receive a text message: • the new message beep will sound at the handset.
Text messaging Switch new message alert on or off 1. Press Menu, Text is highlighted. Press OK. 2. Scroll or to Text settings and press OK. 3. Scroll to New text alert and press OK. 4. Press or to select On or Off and press OK. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.
Using additional handsets You can use up to five BT Verve 410 additional handsets with your BT Verve 410 base to extend your phone system without needing to install extension sockets for each new phone. Your BT Verve 410 handset can also be registered to up to four other bases. You can then select the base you would prefer to use. If you have purchased a BT Verve 410 multiple pack any additional handsets come pre-registered to the base.
Using additional handsets If registration is not successful first time, please repeat the process again in case the base registration period ran out of time. If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one. If your BT Verve 410 handset is registered to more than one base, you can select which base to use.
Using additional handsets 6. Display shows 3 De-registered! 7. Press Back to return to the previous menu level. Internal calls Call another handset If you have more than one handset registered to the base, you can make internal calls between two handsets. 1. Press Int and if you have one other handset it will ring. If you have extra handsets, press or to select the handset (1-5) you want to call, then press OK. Transfer a call You can transfer an external call to another handset registered to the base. 1.
Using additional handsets If the other handset does not answer, press Single to return to your original caller. 3-Way conference call You can hold a 3-way conference call between 2 internal callers and 1 external caller 1. During your call, press Int. Your external caller is put on hold. 2. If you have one other handset it will ring. If you have extra handsets press or to select the handset (1-5) you want, then press OK. 3. When the other handset answers you can announce the call.
Help Phone does not work • Have you installed the batteries correctly? See page 8. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Cannot dial out or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries icon flashes • • • • Is the handset registered correctly to the base, see page 53. Check that the mains power is correctly connected. Check that the handset is within range of the base. The batteries are low, place the handset on the base/charger to recharge. icon not scrolling • Try cleaning the charging contacts. • Check that the mains power is correctly connected.
Help Cannot register a handset to a base • You can register a total of 5 handsets to your BT Verve 410 base and you can register your BT Verve 410 handset to up to 4 bases. Check that you have not exceeded the limits. • Check that you have entered the correct PIN number (default PIN 0000). • Check that you are at least one metre away from other electrical equipment to avoid interference when registering.
Help Possible problems with text messaging Text messages cannot be sent and screen displays Message failed • The base station power supply or telephone line cord might not be properly connected. • Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. • There might be a fault on the line. Check your telephone line is working properly. • You might have deleted the server number in error.
Help Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111. • This may be due to your line being de-registered at the text service centre. All you need to do is text RESET and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are free.
Help Other functions and services available from the text messaging service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled. 1. Press Menu. Text is highlighted. Press OK. 2. Write new message is highlighted. Press OK. 3. Use the keypad to type in the following commands (depending upon what you want to do): Opt out from receiving voice text messages. Turns off the opt out option.
Help If you are sending a message from a fixed line phone to another fixed line phone Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g. ‘Hello I will be home late’. You keep hearing an error beep • You have pressed the wrong button in a sequence.
General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset battery After a time, you may find that the handset battery is running out of charge more quickly.
General information • It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning • Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
General information Guarantee Your BT Verve 410 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Verve 410 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
General information Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Verve 410 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
BT & Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too! Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
