User's Manual

14
Depending on your service plan, this Alert signal triggers
one of three actions:
1. An SMS and email are sent to your designated
emergency contacts
2. An SMS and email are sent to your designated
emergency contacts. If no acknowledgment** is received,
the Emergency Response Center is contacted.
3. The Emergency Response Center is directly alerted of
your need for assistance
** Acknowledgments are performed by emergency contacts who
follow a link in the SMS or Alert email within the time allowed.
Cancelling an Automatic Fall Alert
1. If an Alert is triggered accidentally, it can be cancelled
before the Alert signal is sent to the Help Center
computers. To cancel an Alert, squeeze and hold both
buttons on either the Clip or the Wristband until the LED
on both units briefly flashes green and then goes out.
2. NOTE: As a safety feature to protect a confused Wearer,
if both buttons are squeezed three or more times within
thirty seconds, the Alert cannot be cancelled and will
be sent to the Help Center computers. This will be
treated as an Alert and, depending on your service plan,
predefined response actions will follow.
In addition, Link–Mobile can trigger an Alert to be sent to
emergency contacts (SMS and email notifications) on other
monitored events including:
Low Battery — If Clip or Wristband battery levels are
too low, the LED on the respective device will flash
amber intermittently until the unit is placed on the Dock
and battery levels recover. NOTE: Please allow three
hours for a full charge.
Out of Range — If the Clip cannot communicate
with the cellular network or the Wristband cannot
communicate with the Clip, the LED on the respective
device will pulse red twice every five seconds. The red
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