Operating instructions
Logamatic EMS RC35 programming unit - Subject to technical modifications
51
Troubleshooting
7 
Plant errors and service messages
The display shows please open cover in the bottom row on the display. The heating system stays 
operational for as long as possible; in other words, central heating can continue.
1. Open the flap (by pulling the recessed grip on the left).
2. Turn rotary selector .
The display indicates whether there is a fault message (= plant error) or a servicing message. 
The display may show the name and telephone number of your heating contractor if these are 
programmed.
3. Turn rotary selector  (several times if necessary, if there are multiple messages) to display the 
message and the code (in the last row on the display).
4. Check whether the message can be removed using Tab. 14.
5. Otherwise notify your heating contractor (stating the message and code).
To return to the standard display:
B Press  or close the flap.
Code Display Cause Remedy
Nothing appears on 
the display
Heating system has been 
switched off.
B Switch on the heating 
system.
The power supply to the heating 
system has been interrupted.
B Check that the programming 
unit is correctly seated in its 
wall mounting base.
B Check that the cables are 
connected on the 
programming unit wall 
mounting base.
RC35 version: ...
connect to: ...
connection setup...
After start-up, data is transferred 
between EMS/UBA and the 
RC35 (no fault).
B Wait a few seconds.
A01/
816
No communication 
with UBA/MC10/
DBA or UBA-H3.
Communication to EMS/UBA is 
faulty, possibly due to a loose 
contact or electromagnetic 
interference, for example.
B Check that the programming 
unit is correctly seated in its 
wall mounting base.
B Check that the cables are 
connected on the 
programming unit wall 
mounting base.
A11/
802
Time is not yet set. Time or date settings are 
missing. This may have been 
caused by a lengthy power 
failure, for example.
B Enter the time or date so that 
the switching program and 
other functions can work 
correctly.
A11/
803
Date is not yet set.
Tab. 14 Table with plant errors and service messages










