Network Attached Storage TeraStation 3010, 3020 User Manual Please make sure to read this manual before using and follow the procedures. If you have any inquiries about the product, contact the number on the warranty statement or the packing box. Do not discard the included documents, the warranty statement, or the packing box. Americas: www.buffaloamericas.com Europe: www.buffalo-technology.com Asia Pacific: www.buffalo-asia.
Notice Notice Regulatory Compliance Information For Customers in the United States This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Notice Warning Symbols and Graphical Icons on the Product Warning symbols are used on the product for safety operation and prevention of injury to you and damage to the unit. The following explains the meanings of symbols used on the product. This symbol indicates important warnings or cautions for operation and maintenance. Additional information will follow this symbol. This symbol indicates the presence of an alternating current.
Table Of Contents Notice...............................................................................1 Regulatory Compliance Information...............................................1 Warning Symbols and Graphical Icons on the Product..................2 Safety Precautions............................................................................2 Chapter 1 Getting Started........................................... 11 Diagrams..............................................................................
Read-Only Shares......................................................................................25 Hidden Shares...........................................................................................26 Configuring Users.......................................................................... 26 Adding a User............................................................................................26 Importing User Information.....................................................................
Compatibility............................................................................................58 Dismounting Drives....................................................................... 58 Using the Function Button.......................................................................58 Using Settings...........................................................................................59 Checking Drives............................................................................. 59 S.M.A.
Preparing a Backup Destination..............................................................82 Configuring a Backup Job........................................................................84 If Backing Up from rsync-Compatible Devices to the TeraStation........86 Restoring Backup Data.............................................................................87 Backup Logs for If Backup Fails...............................................................88 Replication...................................
Creating a New Restore Job...................................................................128 Changing Job Settings...........................................................................132 Synchronizing with Microsoft OneDrive.................................... 134 Configuring a New Job...........................................................................134 Changing Job Settings...........................................................................
Accessing from an NFS Client...................................................... 170 Encrypting Data Transmission.................................................... 174 Encrypting Settings Data.......................................................................174 Encrypting FTP Transfer Data................................................................174 SSL............................................................................................................174 SNMP.........................
Proxy Server................................................................................. 195 Jumbo Frames.............................................................................. 196 Changing the IP Address............................................................. 197 Mapping IP Address and Hostname........................................... 198 Boot Authentication.................................................................... 200 Notes Before Use...........................................
Chapter 10 Appendix................................................. 214 TeraStation Does Not Work Properly.......................................... 214 Power LED Keeps Blinking.....................................................................214 Booting the TeraStation in Emergency Mode.......................................215 Cleaning the Dustproof Filter..................................................... 216 Info and Error LEDs......................................................................
Chapter 1 Getting Started Chapter 1 Getting Started Diagrams Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the packing box for your unit’s model name.
Chapter 1 Getting Started TS3410DN 1 2 3456 15 11 7 12 13 14 16 8 9 19 10 TS3410RN 10 17 10 18 3 4 5 6 2 10 1 7 10 9 12 19 11 1 Power Button ( 18 12 13 14 16 15 11 ) To power on the TeraStation, connect the power cable and wait for 10 seconds, then press the power button. To power off the TeraStation, press and hold down the power button for three seconds. If the TeraStation beeps, pressing and holding this button for a short period will stop the beeping.
Chapter 1 Getting Started 4 Error LED If there is an error, the error LED will light up red. Check the Settings interface or NAS Navigator2 to see the error message. 5 LAN1 LED When LAN port 1 is connected, this LED glows green and blinks when the connection is experiencing activity. 6 LAN2 LED When LAN port 2 is connected, this LED glows green and blinks when the connection is experiencing activity.
Chapter 1 Getting Started 19 Link LED Glows green when the TeraStation is connected to a network.
Chapter 1 Getting Started TS3420RN 10 17 10 18 3 4 5 6 2 10 1 20 7 10 9 12 21 19 11 18 12 13 14 16 15 11 1 Power Button To power on the TeraStation, connect the power cable and wait for 10 seconds, then press the power button. To power off the TeraStation, press and hold down the power button for three seconds. If the TeraStation beeps, pressing and holding this button for a short period will stop the beeping.
Chapter 1 Getting Started NAS Navigator2. When initialization finishes, the TeraStation will stop beeping and the I23 message will disappear. The effects of this button can be changed in Settings. 10 Status LEDs Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red. 11 Fan Spins to prevent overheating inside. Do not block the fan. 12 USB Port Compatible USB drives, USB memory devices, and USB UPS devices can be connected. USB hubs are not supported.
Chapter 1 Getting Started When the power LED turns off, the shutdown process is finished. You can also shut down or restart the TeraStation remotely from Settings. For the detailed procedure, refer to the “Shut Down or Restart the TeraStation from Settings” section in chanter 2. Re-Inserting Drives If the E14 or E16 error appears on the Dashboard in Settings and NAS Navigator2 after initial bootup, follow the procedure below to re-insert the internal drives. 1 Turn off the TeraStation.
Chapter 2 Configuration Chapter 2 Configuration Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the interface using the appropriate procedure below or type the TeraStation’s IP address into the URL field of your browser. Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported.
Chapter 2 Configuration 3 Enter the username and password, then click OK. Notes: • If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity. • Click Secure Connection to log in using an encrypted connection. For detailed information about encrypted connections, refer to the “Encrypting Data Transmission” section in chapter 7. 4 Settings will open.
Chapter 2 Configuration Notes: • Username/Password Combinations: Username Password Settings Available admin (default) password (default) All guest blank Guest user information Your password If a user is assigned as an administrator, all settings are available. If assigned to a power users group, creating or editing shared folders, users, and groups is available. If assigned to a general users group, only changing the password of logged-in users is available.
Chapter 2 Configuration 2 Click the settings icon ( ) to the right of “Restore/Erase”. 3 Click Execute Wizard. 4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 5 Follow the procedure on the screen and finish the setup wizard. Checking the Device Information from Dashboard When opening the Settings interface, the Dashboard page will appear first.
Chapter 2 Configuration ◦ Restarting the TeraStation. ◦ Dismounting the USB drive. • If there is not enough free space on the TeraStation, it may cause abnormal system behavior. Make sure that there is always at least 1 GB or more of free space on the TeraStation. Shut Down or Restart the TeraStation from Settings You can shut down or restart the TeraStation remotely. Follow the procedure below to remotely shut down or restart the TeraStation from Settings. 1 Log in to Settings using NAS Navigator2.
Chapter 3 File Sharing Chapter 3 File Sharing You can create users and groups to access the shared folders on the TeraStation and configure access restrictions to limit access to key data. Configuring Shared Folders Adding a Shared Folder 1 From Settings, click File Sharing. 2 Click the settings icon ( ) to the right of “Folder Setup”. 3 Click Create Folder.
Chapter 3 File Sharing 4 Configure the desired settings, then click OK. Notes: • Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are supported. The first character should not be a symbol. • When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first character should not be a space.
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Chapter 3 File Sharing Hidden Shares If a shared folder becomes hidden, it will not be displayed under Network, and only certain users will be allowed to access it. To hide a shared SMB folder, follow the procedure below. 1 From Settings, navigate to File Sharing > Folder Setup and choose a shared folder to make hidden. 2 Click the Option 2 tab and select the “Hidden share (SMB only)” checkbox, then click OK.
Chapter 3 File Sharing 3 Click Create User.
Chapter 3 File Sharing 4 Enter the desired settings, then click OK. Notes: • Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the symbols ! # & @ $ * ^ %. The first character should not be a symbol. • The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a user ID is assigned automatically. • Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
Chapter 3 File Sharing Importing User Information You can import users in File Sharing > Users by clicking Import CSV File. An example format for user data: Username (required), password (required), and user description (optional).
Chapter 3 File Sharing 3 Click Add Group.
Chapter 3 File Sharing 4 Enter the desired settings, then click OK. Notes: • Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). The first character should not be a symbol. • Group descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first character should not be a symbol or space. • If the group ID field is left blank, a group ID is automatically assigned.
Chapter 3 File Sharing Configuring Access Restrictions for Shared Folders You may restrict access for specific shared folders, including external USB drives. Notes: • Configure access restrictions only through Settings. Configuring access restrictions through Windows is not supported and may cause unexpected behavior. • Shared folders with limited access can still be used as backup destinations.
Chapter 3 File Sharing 3 Click the shared folder that you want to set access restrictions for. 4 Click the Access Restrictions tab. 5 Enable “Access Restrictions for Shared Folders”. 6 Select the level of access for the user or group. : Read and write : Read-only : No access 7 Click OK.
Chapter 3 File Sharing Notes: • The example above shows access restrictions by users. To restrict access by group, click the Local Groups tab and select group permissions. • For an access-restricted shared folder, if you change the access restrictions of all users and groups from read and write or read-only to access prohibited from the user or group list page in Settings, that shared folder can only be accessed by admin users and groups.
Chapter 3 File Sharing 5 Enter the domain controller information and click Search. The domain controller on the same network will be detected and required settings will be populated into each field automatically. Alternatively, you can also manually enter the settings. 6 If there is a difference of more than five minutes between the TeraStation’s clock and the domain controller’s clock, joining the domain or authenticating domain users and groups may fail.
Chapter 3 File Sharing 9 Click the shared folder that you want to set access restrictions for. 10 Click the Access Restrictions tab. 11 Enable “Access Restrictions for Shared Folders”. 12 Select the level of access for the user or group. : Read and write : Read-only : No access 13 Click OK. Notes: • To have the TeraStation join an Active Directory domain, configure it to use a DNS server that can resolve names for the Active Directory domain.
Chapter 3 File Sharing • If you allow read and write or read-only access for most users, group access restrictions are recommended. • Depending on the domain controller’s policy settings, the domain controller may force the TeraStation to leave the Active Directory domain. If this occurs, the TeraStation will lose the domain users and groups so if you have configured access restrictions using domain accounts, these users will no longer be able to access shared folders.
Chapter 3 File Sharing 3 Click the shared folder that you want to set access restrictions for. 4 Clear all checkboxes for “LAN Protocol Support” other than “SMB (Windows/Mac)”, “Backup”, and “NFS”. 5 Click the Option 2 tab. 6 Enable “Access Restrictions for Subfolders”. Note: If “Hide Non-Access Permitted Files and Folders” is enabled, non-access permitted sub-files and folders will not be displayed in shared folders. 7 Click OK. Enabling subfolders’ access restrictions finished.
Chapter 3 File Sharing You may also configure access permissions for domain users and groups. You should have the TeraStation join your Active Directory domain before configuring access permissions from File Explorer. Notes: • If enabling subfolders’ access restrictions for a USB drive, the drive should be formatted using XFS or ext3.
Chapter 3 File Sharing 2 Click the settings icon ( ) to the right of “Folder Setup”. 3 Click Advanced Settings for Subfolders.
Chapter 3 File Sharing 4 Select a folder to restore permissions from the tree. Note: If you select a root shared folder from the tree, the action will not apply to the recycle bin. To apply the action to the recycle bin, select it instead. 5 Select the actions and action range to run, then click OK. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
Chapter 3 File Sharing 4 Under “Users”, change the “Action When Authentication Fails” to “Show network credentials window”. 5 Click OK. The settings will be changed. The window to enter a username and password will be displayed next time you access a shared folder but fails.
Chapter 4 Storage Management Chapter 4 Storage Management Available RAID Modes The TeraStation supports many types of RAID. The type of RAID arrays available for use depends on how many drives are installed on your TeraStation. Notes: • If you change the RAID mode, all data on the array is deleted. This is true for every procedure in this chapter. Always back up any important data before performing actions that affect your RAID array.
Chapter 4 Storage Management RAID 0 Combines two or more drives into a single array. The usable space is equal to the total capacity of all drives in the array. This simple RAID mode offers faster performance than RAID modes that include parity. If a single drive in the array fails, then all data in the array will be lost. RAID 10 RAID 10 arrays are available for TeraStations with four drives. In this mode, mirrored pairs of drives in RAID 1 arrays are combined into a RAID 0 array.
Chapter 4 Storage Management 6 Click OK when finished. Next, create a shared folder by referring to the “Adding a Shared Folder” section in chapter 3. Creating a RAID Array Before creating a new RAID array, first put the drives into JBOD by referring to the “Using JBOD” section above. Then, follow the procedure below. 1 From Settings, click Storage. 2 Click the settings icon ( ) to the right of “RAID”. 3 Choose a RAID array.
Chapter 4 Storage Management 4 Select a RAID mode and the drives to be used, then click Create RAID Array. 5 Click OK. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 Click OK when finished. Next, create a shared folder by referring to the “Adding a Shared Folder” section in chapter 3.
Chapter 4 Storage Management 3 Click Options. 4 Click Edit. 5 Change the “Error Behavior” option to “Shut down” and click OK. Configuring Actions for If a Drive Used for the RAID Array Has Not Been Detected The TeraStation can configure actions for if a drive used for the RAID array cannot be mounted when booting. Displaying or Hiding the Confirmation Screen Configure to display or hide the confirmation screen for selecting actions for if a drive used for the RAID array cannot be mounted when booting.
Chapter 4 Storage Management 1 From Settings, click Storage. 2 Click the settings icon ( ) to the right of “RAID”. 3 Click Options. 4 Click Edit. 5 Change the “Drive Detection Action Settings” option to “Don't prompt when a drive could not be detected” and click OK. If the confirmation screen is not set to appear, an undetected drive will automatically be dismounted from the TeraStation.
Chapter 4 Storage Management and the RAID array will be corrupted if RAID 0 has been configured, resulting in data loss. It is recommended to proceed without changing settings that would prevent the confirmation screen from appearing. Selecting the Action on the Confirmation Screen When the confirmation screen is displayed, the following screen will appear after logging in to Settings if the drive used for the RAID array could not be mounted. Select the action to run when the screen appears.
Chapter 4 Storage Management Configuring a Hot Spare If you have a hot spare configured and an array fails, the TeraStation immediately switches over to the hot spare. To use a hot spare, you need a RAID 1 or RAID 5 array and an extra drive that’s not part of an array. Notes: • All data on the hot spare drive is deleted when it is configured as a hot spare and again when it changes from a spare to a drive in the array. • A hot spare cannot be configured for TeraStation models with only two drives included.
Chapter 4 Storage Management 4 Click Set as a hot spare. 5 Click Yes. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 Click OK when finished. Note: To turn the hot spare back to a normal drive, choose Set as a normal drive. Expanding RAID Capacity Without Deleting Data You can create or expand a RAID array without erasing data on the drive by using RMM (RAID Mode Manager).
Chapter 4 Storage Management 7 From Settings, click Storage. 8 Click the settings icon ( ) to the right of “Drives”. 9 Select the inserted new drive and click Format Drive. 10 Select a format type and click Format. 11 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 12 Click OK when finished.
Chapter 4 Storage Management Drives Are Currently in JBOD If the drives are currently in JBOD (not in a RAID array), you may change it to a RAID 1 array. To create the RAID 1 array using RMM, you must have at least two drives available in JBOD. 1 From Settings, click Storage. 2 Click the settings icon ( ) to the right of “RAID”. 3 Choose a RAID array.
Chapter 4 Storage Management 4 Set the RAID mode to “RAID 1”. 5 Select the “Add a drive to a RAID array with RMM. Your data will be preserved.” checkbox. 6 Select the drive whose data will be saved from the drop-down list. 7 Select the drive to add to the RAID array. 8 Click Create RAID Array. 9 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 10 Click OK when finished.
Chapter 4 Storage Management 3 Choose a RAID array. 4 Select one drive to add to the RAID array. If changing the RAID mode, choose the desired mode for the array from the drop-down list. Otherwise, keep the current RAID mode as is. 5 Click Change RAID Array. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 Click OK when finished. RAID Scanning A RAID scan checks your RAID array for bad sectors and if it finds any, it automatically repairs them.
Chapter 4 Storage Management 1 From Settings, click Storage. 2 Move the RAID scanning switch ( 3 Click the settings icon ( ) to the position to enable RAID scanning. ) to the right of “RAID Scanning”. 4 Click Edit. 5 Select when to run the scan and click OK. Notes: • Select the “Immediately” checkbox to run a RAID scan immediately. • To stop a RAID scan, click Cancel RAID Scan.
Chapter 4 Storage Management 2 Click the settings icon ( ) to the right of “Drives”. 3 Click Free Space Alert. 4 Change the “Free Space Alert” option to “Enable” and enter the threshold value, then click OK. If the percentage of remaining free space on the TeraStation decreases past the threshold percentage, a notification will appear on the Dashboard in Settings. The free space alert will be enabled.
Chapter 4 Storage Management After a USB drive is recognized, the TeraStation adds “usbdisk x” to the shared folder list, where “x” is the USB port to which the drive is connected. Compatibility Supported file systems for external USB drives are below: File Systems Recommended Situation XFS Connecting to another Buffalo NAS device. Ext3 Connecting to another Buffalo NAS device. XFS is recommended because the more files stored in one folder, the slower the performance.
Chapter 4 Storage Management Using Settings 1 From Settings, click Storage. 2 Click the settings icon ( ) to the right of “Drives” to dismount an internal drive or “USB Drives” to dismount an external drive. 3 Select the drive to dismount and click Dismount Drive. 4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 5 When the dismounting process is finished, it is safe to unplug the drive. Disconnect the drive from the TeraStation.
Chapter 4 Storage Management 1 From Settings, click Storage. 2 Click the settings icon ( ) to the right of “Drives” to check an internal drive or “USB Drives” to check an external drive. 3 Select the drive or array to test, then click Check Drive. 4 Click Check. You have the option of deleting information files from macOS during the check if desired.
Chapter 4 Storage Management S.M.A.R.T. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) monitors internal drives to detect and report various indicators of reliability, in the hope of anticipating failures. If S.M.A.R.T. informs you of impending drive failure, you may choose to replace the drive to avoid outages and possible data loss. Follow the procedure below to check S.M.A.R.T. information for the TeraStation’s internal drives. Note: S.M.A.R.T.
Chapter 4 Storage Management 4 The S.M.A.R.T. information for the drive will be displayed. Different information may be displayed depending on the brand of drives on your TeraStation. Critical attributes are displayed in bold. Checking the Drive Condition Attributes with the worst value that is equal to or less than the threshold value may be significant. If an attribute reports a failure, or has had one in the past, it will be displayed in the status column.
Chapter 4 Storage Management 3 Select the drive or array to format, then click Format Drive. 4 Select a format type, then click Format. 5 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 6 Depending on the size and the formatted file system of your drive, the format may take several minutes or several hours to complete.
Chapter 4 Storage Management Erasing Data on the TeraStation Completely Under some circumstances, data from formatted drives can be recovered. The drive erasure process in this section does a much more thorough job of erasing data. This procedure is recommended for removing all data from a drive in a way that makes it nearly impossible to recover with current tools.
Chapter 4 Storage Management Note: If you remove a drive and then erase all data on the TeraStation, the E22 error along with the number of the removed drive will be displayed on the Dashboard in Settings and NAS Navigator2. You can still use the TeraStation. Quotas You can set a quota for each user or group as well as a threshold alert where you will receive an email notification if the space used exceeds the configured threshold.
Chapter 4 Storage Management Quotas for Groups Follow the procedure below to limit the space for shared folders that each group can use. 1 From Settings, click File Sharing. 2 Click the settings icon ( ) to the right of “Groups”. 3 Select the group that will be given a quota and click Edit. If you want to set a quota for a new group, create a group by referring to the “Adding a Group” section in chapter 3.
Chapter 4 Storage Management 10 Click at the top-right of Settings and select Restart. Size Limits If LVM is enabled, volumes can be created with maximum size limits. Notes: • When creating an LVM volume, all data in the area where you specified for the LVM volume will be erased. Before changing any settings, back up any important data.
Chapter 4 Storage Management 3 Select the drive or array where the volume will be located and click Enable LVM. 4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 5 Click OK. 6 Click Edit under “NAS Volume”.
Chapter 4 Storage Management 7 Click Create Volume. 8 Configure the desired settings, then click OK. 9 Click OK. 10 Click Close, then click Close again. 11 Navigate to File Sharing > Folder Setup. 12 Click Create Folder. 13 Configure the settings. 14 Select the volume that you created for “Drive/Array” on the Basic tab and click OK.
Chapter 4 Storage Management Notes: • If you click Show under “Volume List”, the volumes will be listed on the screen and you can see if these volumes are being used as iSCSI or NAS. • If an LVM volume could not be mounted, try restarting the TeraStation. If an issue still exists, delete the LVM volume and recreate it. Deleting the LVM volume will erase all data on the volume. Using the TeraStation as an iSCSI Device Introduction iSCSI is a protocol for carrying SCSI commands over IP networks.
Chapter 4 Storage Management 2 Move the iSCSI switch ( 3 Click the settings icon ( ) to the position to enable iSCSI. ) to the right of “iSCSI”. 4 Click Create Volume.
Chapter 4 Storage Management 5 Enter a volume name, volume description, drive or array where a volume will be created, and volume size. Click OK when finished. If you enabled LVM for the target drive or array, or selected “File I/O” for the “Backstore” option, the volume size that you specify here can be changed later. To change the volume size, refer to the “Expanding Volume Sizes” section below. 6 Click OK, then click OK again.
Chapter 4 Storage Management 2 Enter the IP address of the TeraStation into the “Target” field and click Quick Connect. 3 Confirm if the connection is established and click Done. Formatting Volumes If using the connected volume for the first time, the volume should be formatted to be used as a local drive. Follow the procedure below for formatting. 1 From Windows, navigate to Control Panel > System and Security > Administrative Tools > Computer Management. 2 Click Disk Management.
Chapter 4 Storage Management When using the TeraStation as an iSCSI device, it should only connect to a single initiator unless the computer running the initiator also has clustering enabled and configured on its operating system. To avoid using multiple initiators for access, enable mutual authentication. Checking Whether iSCSI Volume Is Connected To check whether an iSCSI volume is connected, navigate to Storage > iSCSI. Current volumes will be listed.
Chapter 4 Storage Management 6 Click OK when finished. Connecting Volumes on the Access-Restricted TeraStation If access restrictions are configured for the entire iSCSI volume, that volume will not be detected by Microsoft iSCSI Initiator. To connect that volume, the target CHAP name and secret should be authenticated. 1 Open the Microsoft iSCSI Initiator. 2 Register the initiator CHAP secret to your computer first. If you didn’t enable mutual authentication, skip this step.
Chapter 4 Storage Management 4 Enable authentication, enter the target CHAP name and secret, and click OK. Note: To enable mutual authentication, select the “Enable” checkbox to the right of “Mutual Authentication” and enter the initiator CHAP secret. 5 Click OK when finished. Connecting to Individual Volumes That Are Access-Restricted 1 Open the Microsoft iSCSI Initiator. 2 Register the initiator CHAP secret to your computer first. If you didn’t enable mutual authentication, skip this step.
Chapter 4 Storage Management 8 Click OK, then click OK again. 9 When the status of the selected volume is displayed as “Connected”, the connection is established properly. Expanding Volume Sizes The volume size of the existing volumes can be expanded after they are created. Notes: • Expanding the volume size may erase all data on the volume depending on the formatting type. Backing up the data before expanding the volume size is recommended.
Chapter 4 Storage Management Deleting Volumes To delete an existing volume, follow the procedure below. Note: Deleting a volume will erase all data on the volume. Back up the data before deleting the volume. 1 From Settings, click Storage. 2 Click the settings icon ( ) to the right of “iSCSI”. 3 Select the volume to delete and click Delete Volume. 4 Confirm that the volume is correctly selected on the screen and click OK. 5 The “Confirm Operation” screen will open.
Chapter 4 Storage Management Advanced Parameter Description ImmediateData Indicates whether the initiator and target have agreed to support immediate data on this session. MaxRecvDataSegmentLength Maximum data segment length in bytes the initiator and target can receive in an iSCSI Protocol Data Unit (PDU). MaxXmitDataSegmentLength Maximum data segment length in bytes that can be sent. MaxBurstLength Maximum iSCSI data payload in a Data-In or a solicited Data-Out iSCSI sequence, in bytes.
Chapter 5 Backup Chapter 5 Backup Backing Up Data on the TeraStation You can back up the TeraStation folders to another shared folder on the same TeraStation, a connected USB drive, or a shared folder on another Buffalo NAS device, either on the same network or on another network. LAN port 2 (Static IP) LAN port 1 (Static IP) Backup Source Network LAN port 1 LAN port 2 (Static IP) Backup Destination (Static IP) Backup Modes The following types of backup are available from this TeraStation.
Chapter 5 Backup *3 If the “Inherit subfolders' access restrictions” option is selected when creating a backup job, use XFS or ext3 file systems. *4 If the “Inherit subfolders' access restrictions” option is selected when creating a backup job, the device should be a Buffalo NAS device whose subfolders’ access restrictions is available. Overwrite (Incremental) The first backup job runs like a full backup.
Chapter 5 Backup Management Backup Each time a backup is executed, management information is stored, and only files that have changed are backed up. Data is retrieved from the previous backup file for files that were not changed, which can help reduce the space used for backup and also for referencing status at a particular point in time (for data snapshot applications). You can specify how many backup versions to keep from 1–400, or select “Unlimited” to keep all backups until the drive is full.
Chapter 5 Backup 4 Under “LAN Protocol Support”, select the “Backup” checkbox on the Basic tab. 5 Click OK and proceed to the next step to create a backup device access key. 6 Enter the desired characters into the backup device access key field and click OK. Note: You may leave this field blank if you do not want a backup device access key, but for security reasons we highly recommend entering one for the shared folder.
Chapter 5 Backup (4) Click Close when finished. (5) Click Refresh and make sure the desired rsync-compatible device has been added to the list. Configuring a Backup Job You can configure backup jobs by using another shared folder on the Buffalo NAS device or a USB drive connected to the TeraStation as a destination. You can also back up to a Buffalo NAS device on another network as long as the two networks are connected by a VPN or the route is configured properly. 1 From Settings, click Backup.
Chapter 5 Backup 5 Click Add. 6 Select backup settings such as date and time to run, then select a backup mode for the “Operation Mode” drop-down list. Refer to the differences between the backup modes from the “Backup Modes” section above.
Chapter 5 Backup 7 Click Add. 8 Select the shared folders that will be the backup source and destination. 9 Click OK, then click OK again. The backup job will be added to the backup jobs list. Notes: • Up to eight backup jobs can be configured at a time, and twenty-five backup source and destination folder pairs can be used in one backup job. • To inherit the subfolders’ access restriction settings to the backup destination, the backup destination should also support the subfolders’ access restrictions.
Chapter 5 Backup 2 Click the settings icon ( ) to the right of “rsync”. 3 Enter this TeraStation’s admin password into the “Password” field and click OK. Note: If you want to encrypt the rsync access, enable rsync over SSH. 4 Move the rsync switch ( ) to the position to enable rsync. Restoring Backup Data The procedure for restoring backup data varies depending on the backup mode. Refer to the following subsection corresponding to the backup mode you have used for backup.
Chapter 5 Backup Backup Logs for If Backup Fails If backup fails, the I54 message appears on the Dashboard in Settings and NAS Navigator2 and the following backup error codes may be displayed in the “Status” field. Read the description and try the respective corrective actions for each error to resolve it. Code Description Corrective Action Log Example Code 3 The backup destination USB drive could not be found. Can't write to backup destination(target disk is broken?).
Chapter 5 Backup Code Description Corrective Action Log Example ERROR: out of memory in flist_expand Code 14 There was insufficient memory on the TeraStation so the backup job did not run. Reduce the number of backup destination files or disable any other functions running at the same time. Code 23 Code 24 rsync: fork failed in do_ recv: Cannot allocate memory (12) rsync error: error allocating core memory buffers (code 22) at util.c(120) [sender=2.6.
Chapter 5 Backup Code Description Corrective Action Log Example Code 30 The Ethernet cable was disconnected from the backup source or destination TeraStations while the backup job was running. Reconnect the Ethernet cable. rsync error: timeout in data send/receive (code 30) at io.c(195) [sender=3.1.0] B14 Insufficient TeraStation memory. Restart the TeraStation and try again.
Chapter 5 Backup LAN port 2 (Static IP) LAN port 1 (Static IP) Replication Source Network LAN port 1 LAN port 2 (Static IP) Replication Destination (Static IP) Note: Replication source data is copied to the replication destination folder with a differential overwrite. Any data not on the replication source will be overwritten. The following describes what can be configured as replication sources and replication destinations.
Chapter 5 Backup 3 Choose the folder to be set as a replication destination. 4 Under “LAN Protocol Support”, select the “Backup” checkbox on the Basic tab. 5 Click OK and proceed to the next step to create a backup device access key. 6 Enter the desired characters into the backup device access key field and click OK. Note: You may leave this field blank if you do not want a backup device access key, but for security reasons we highly recommend entering one for the shared folder.
Chapter 5 Backup Configuring a Replication Job 1 From Settings, click Backup. 2 Click the settings icon ( ) to the right of “Replication”. 3 Click Edit. 4 If you had configured a backup device access key for the replication destination folder, click Set. If you hadn’t, skip to step 6. 5 Enter the backup device access key and click OK.
Chapter 5 Backup 6 Click Add. 7 Select the shared folder that will be the replication source and destination, then click OK. 8 Click OK, then Yes. Notes: • During setup, you may choose to encrypt and/or compress replication data. Encrypted data will be transferred securely on the network. Compressed data will ease network loading and is recommended for slow or heavily loaded network connections.
Chapter 5 Backup • Don’t configure replication from one source folder to multiple destination folders. • If a network problem causes a replication error, unsynced data may be shown as “0” even though replication is incomplete. Click Resync to recover from the replication error. All files from the source folder will be copied to the destination folder.
Chapter 5 Backup 4 Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. 5 When the configuration is finished, click OK. Failover With failover, two TeraStations are connected to the network for redundancy, with one being the main TeraStation and the other being the backup TeraStation.
Chapter 5 Backup Before Configuring Failover Use the same LAN ports for transferring data and configure both TeraStations with static IP addresses for the purposes of failover. Using the Same LAN Port for Both File Sharing and Failover Using this setup, if the main TeraStation fails, the backup TeraStation will replace it completely. The backup TeraStation will be updated over normal network traffic.
Chapter 5 Backup Setting Restrictions The following functions will not be available while failover is enabled: Initializing settings, changing the RAID settings, formatting drives, iSCSI volume, changing the backup TeraStation’s settings, turning the TeraStation on and off, updating the firmware While failover is enabled, shutdown, power-on, and firmware update operations can be made available by temporarily putting the TeraStation into maintenance mode.
Chapter 5 Backup 3 Click Configure Failover. 4 Select a TeraStation to be the failover backup device and enter its administrator username and password (by default, the username is “admin” and the password is “password”).
Chapter 5 Backup 5 Select the LAN port to be used for sharing files and enter a virtual IP address and subnet mask. The LAN port you have selected here will also be used for pinging. If you select the same LAN port as the backup LAN port, the backup TeraStation will replace the main TeraStation even if just a network error occurs. About virtual IP addresses: A virtual IP address is an IP address that will be used for file sharing while failover is configured.
Chapter 5 Backup • Press the function button on the backup TeraStation. The TeraStation will beep once. Press and hold down the function button until the backup TeraStation beeps again. Note: If the main TeraStation fails but all LAN port connections on the backup TeraStation remain active, you cannot replace the main TeraStation with the backup TeraStation from Settings. In such a case, use the function button instead.
Chapter 5 Backup 4 Click Configure Failover. 5 Click Force Failover to Stop to cancel the failover settings. 6 Shut down this main TeraStation. 7 Turn the backup TeraStation on. 8 Log in to Settings for the backup TeraStation, then rename the TeraStation’s hostname and configure the IP address so that it has a new static IP address. 9 Power on the main TeraStation. To configure the UPS sync on the backup TeraStation, configure the settings here. Otherwise, skip to the next step.
Chapter 5 Backup 1 From Settings for the main TeraStation, click Backup. 2 Click the settings icon ( ) to the right of “Failover”. 3 Click the Periodic Sync tab. 4 Click Edit.
Chapter 5 Backup 5 Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. 6 When the configuration is finished, click OK. Backing Up Your Mac with Time Machine Time Machine is a backup program included with macOS. Configure your TeraStation as shown below to use Time Machine. 1. Preparing a Shared Folder for Time Machine 1 From Settings, click File Sharing.
Chapter 5 Backup 6 Click Close. 2. Configuring a Shared Folder as a Backup Destination 1 From Settings, click Backup. 2 Click the settings icon ( ) to the right of “Time Machine”. 3 Click Edit. 4 Click Browse.
Chapter 5 Backup 5 Select the shared folder that you enabled AFP for in the previous steps, then click OK. 6 Click OK, then click OK again. 7 Move the Time Machine switch ( ) to the 3. Configuring Time Machine on macOS 1 From the Apple menu, open System Preferences. 106 position to enable Time Machine.
Chapter 5 Backup 2 Click Time Machine.
Chapter 5 Backup 3 Click Select Backup Disk. 4 Select the shared folder, then click Use Disk.
Chapter 5 Backup 5 Click Connect. 6 Enter a username and password to be used for accessing the shared folder and click Connect. Note: If access restrictions are not configured on the destination share, log in using the administrator account. The default username and password for the administrator account are “admin” and “password”. If access restrictions are configured, log in using an account with write privileges.
Chapter 5 Backup 7 Time Machine will count down from 120 seconds, then backup will begin.
Chapter 6 Cloud Services and Remote Access Chapter 6 Cloud Services and Remote Access Synchronizing with Amazon S3 The TeraStation supports Amazon S3, a fee-based online storage service provided by Amazon, and other cloud storage services that share the Amazon S3 API. Follow the procedure below to configure your TeraStation for use with Amazon S3. Notes: • Depending on the services you have purchased, prices for operations and amount of data will vary.
Chapter 6 Cloud Services and Remote Access 4 Select the service name and region name that you have selected when creating the bucket from the dropdown list. Enter the bucket name, access key ID, and secret access key; select the storage class and the connection protocol, then click OK. 5 Enter a remote folder name to use with Amazon S3 and click OK. 6 Under “LAN Protocol Support”, select the “Backup” checkbox on the Basic tab.
Chapter 6 Cloud Services and Remote Access 7 Click OK. 8 Enter the desired characters into the backup device access key field. 9 Configure the desired shared folder settings, then click OK. Notes: • If a remote folder created through this process is configured to use NFS, it cannot be mounted from an NFS client. • Files cannot be uploaded to this remote folder using WebAccess. • If using Amazon S3 through a proxy server, click Proxy Settings.
Chapter 6 Cloud Services and Remote Access 3 If you had configured a backup device access key to the remote folder that was created through the “Preparing for Amazon S3” section above, click Set. If you hadn’t, skip to step 5. 4 Enter the backup device access key and click OK.
Chapter 6 Cloud Services and Remote Access 5 Click Add. 6 Select backup settings such as date and time to run, select a backup mode for the “Operation Mode” dropdown list. It is recommended to configure a job to run periodically. Refer to the differences between the backup modes in the “Backup Modes” section in chapter 5.
Chapter 6 Cloud Services and Remote Access Note: If you create a differential backup job and there are files that only exist in the destination folder, these files will be deleted when the job runs. Make sure that files are not saved when creating a backup job. 7 Click Add.
Chapter 6 Cloud Services and Remote Access 8 Select the shared folder that files will be saved to as a source, and the remote folder created through the “Preparing for Amazon S3” section above as a destination. 9 Click OK. The backup job will be added to the backup job list. Notes: • To use the service after the network was temporarily disconnected, click Reconnect. • If a file is directly added to the Amazon S3 bucket, the file will not be replicated to the remote folder.
Chapter 6 Cloud Services and Remote Access Synchronizing with Dropbox The TeraStation supports synchronizing with Dropbox, the online cloud service. Once linked, you can share TeraStation files via Dropbox (or Dropbox files via TeraStation). To link your TeraStation with your Dropbox account, follow the procedure below. Note: To use Dropbox Sync, you will need a Dropbox account and an available empty Dropbox folder.
Chapter 6 Cloud Services and Remote Access 5 Click View Dropbox Authentication Page. 6 The authentication site that is offered by Dropbox will be displayed. Log in to the website with your Dropbox account, then click Allow. 7 The authentication code will be displayed. Copy the authentication code and return to Settings. Authentication code reregistration should be finished within three minutes. 8 Paste the authentication code and click OK.
Chapter 6 Cloud Services and Remote Access 9 Enter the desired job name; select the TeraStation and Dropbox folders, and configure encryption. Click OK. If you enable encryption, you will need to set an encryption password. The password cannot be changed once you configure it. Take note of the password and keep it secure. If you forget or lose the password, create a new job using the same Dropbox account, then delete the old job. 10 Click OK. Notes: • Up to eight Dropbox jobs can be configured at a time.
Chapter 6 Cloud Services and Remote Access 3 From the job list, click the job whose settings you want to change. 4 Click the Options tab. 5 Click Edit.
Chapter 6 Cloud Services and Remote Access 6 Configure the desired settings and click OK. Notes: • When specific settings are changed, the changes will not be applied and the files on Dropbox may not be synchronized to the TeraStation. In such a case, delete the target files to be synchronized and upload them to Dropbox again or delete the job and recreate it again. The following are the specific circumstances for when files may not be synchronized: ◦ Uploading or downloading fails.
Chapter 6 Cloud Services and Remote Access Creating a Shared Link (Windows Only) Buffalo offers a Windows application, “B-Sync”, that can create shared links for the files stored in the TeraStation folders. You can download the application from the Buffalo website. Refer to the application help for the usage procedure. Using Microsoft Azure for Data Preservation The TeraStation supports synchronizing with Microsoft Azure, the online cloud storage service.
Chapter 6 Cloud Services and Remote Access 5 Click Add. 6 The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next.
Chapter 6 Cloud Services and Remote Access 7 Enter the desired job name and click Next. 8 Select “Backup” and click Next.
Chapter 6 Cloud Services and Remote Access 9 Select the desired shared folder on the TeraStation as the backup source folder and enter the container name for the backup destination, then click Next. 10 Specify the sync period and click Next.
Chapter 6 Cloud Services and Remote Access 11 Select the desired action to take for files in the container that share the same name as files in the backup source after they are deleted, then click Next. 12 Configure whether to filter the backup target files. The following screen is available to configure file filtering by file size and whether they’re hidden. “Hidden files” refer to files whose filename starts with a period. Configure the desired filtering settings and click Next.
Chapter 6 Cloud Services and Remote Access 13 The following screen is available to configure file filtering by extensions. Configure the desired filtering settings and click Next. 14 Confirm that all settings are properly configured and click OK. 15 Click OK when finished. Notes: • Regardless of whether file filtering was configured, the following files will not be backed up to an Azure Storage container: ◦ desktop.ini ◦ thumbs.db ◦ Files whose filename contains the symbols / \ > < : " | ? * ◦ Files whos
Chapter 6 Cloud Services and Remote Access 2 From Settings, click Cloud Storage. 3 Move the Microsoft Azure Storage Sync switch ( ) to the Storage Sync. 4 Click the settings icon ( ) to the right of “Microsoft Azure Storage Sync”. 5 Click Add.
Chapter 6 Cloud Services and Remote Access 6 The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next. 7 Enter the desired job name and click Next.
Chapter 6 Cloud Services and Remote Access 8 Select “Restore” and click Next. 9 Enter the container name for the restore source and select the desired shared folder on the TeraStation as the restore destination, then click Next. 10 Select either to restore data into the first level folder (root folder) or the second level (subfolder) of the restore destination folder, then click Next.
Chapter 6 Cloud Services and Remote Access 11 Confirm that all settings are properly configured and click OK. Note: When deleting a finished restored job, it can be converted to a backup job. If that restore job had been configured to restore to the second level of the shared folder, restored data will automatically move to the first level. If there are files with the same filename in the first level folder, those files will be overwritten.
Chapter 6 Cloud Services and Remote Access 4 Click the Options tab. 5 Click Edit.
Chapter 6 Cloud Services and Remote Access 6 Configure the desired settings and click OK. Synchronizing with Microsoft OneDrive The TeraStation supports synchronizing with Microsoft OneDrive, the online cloud storage. Once linked, you can share the TeraStation files via OneDrive (or OneDrive files via the TeraStation). To link your TeraStation with your Microsoft account, follow the procedure below. Note: To use Microsoft OneDrive Sync, you need a Microsoft account and an available empty OneDrive folder.
Chapter 6 Cloud Services and Remote Access 3 Click the settings icon ( ) to the right of “Microsoft OneDrive Sync”. 4 Click Add. 5 The sign-in window will open. Enter the username and password of your Microsoft account, then sign in.
Chapter 6 Cloud Services and Remote Access 6 Enter the desired job name and click Next. 7 Select the sync action and behavior for when files with the same name are already in the target folder. The behavior for when files with the same name already exist will work when the files that have the same name on both the TeraStation and OneDrive are changed. Click Next after configuring.
Chapter 6 Cloud Services and Remote Access 8 Select the desired TeraStation and OneDrive folders. If you want to create an empty folder first, click Browse under “Folder on TeraStation”, then click Create Folder on the selecting folder window that appears. Click Next after selecting the folders. Notes: • We do not recommend having the “TMNAS” folder or the specified quarantine folder to sync to OneDrive. • The sixth level and deeper of shared and OneDrive folders cannot be selected.
Chapter 6 Cloud Services and Remote Access 9 Specify the sync period and click Next. 10 Files will be uploaded during the start and end time of the period configured in step 9 above. If you want to always upload files during the configured sync period, select “Always sync within the sync period” for “Frequency”. Click Next after configuring.
Chapter 6 Cloud Services and Remote Access 11 Select whether to encrypt the files using a password. When encryption is enabled, uploaded files will be archived in zip format and encrypted using the entered encryption password. Click Next after selecting. Note: If the password contains spaces or backslashes (\), decrypting a file on a computer may fail.
Chapter 6 Cloud Services and Remote Access 12 Select whether to check for file consistency. If an inconsistency occurs with a file between the TeraStation and OneDrive, that file will be updated using the latest file version even if it hasn’t been changed. Click Next after selecting.
Chapter 6 Cloud Services and Remote Access 13 Configure whether to filter the target files. The following screen is available to configure file filtering by file sizes and whether they’re hidden. The file size filtering will work only for the upload process. The available maximum size is up to 15,360 MB (15 GB). “Hidden files” refer to files whose filename starts with a period. Configure the desired filtering settings and click Next.
Chapter 6 Cloud Services and Remote Access 15 Confirm that all settings are properly configured and click OK. 16 Click OK when finished. Notes: • Files whose filename contains the symbols " # % & * / : > < ? \ } { ~ may fail to be synchronized. This symbol limitation is based on “Normalization Form Canonical Composition (NFC)”. If synchronization fails, check whether these symbols are not included in the filename.
Chapter 6 Cloud Services and Remote Access 3 From the job list, click the job whose settings you want to change.
Chapter 6 Cloud Services and Remote Access 4 Click the Options tab. 5 Click Edit.
Chapter 6 Cloud Services and Remote Access 6 Configure the desired settings and click OK. Corrective Actions for in Case of Error You may encounter error messages that contain the following error codes when creating OneDrive Sync jobs, or the error log may contain the following error codes as well. If you encounter one of the following error codes, refer to the table below and try the respective corrective action.
Chapter 6 Cloud Services and Remote Access Code Description Corrective Action activityLimitReached There are too many requests so data could not be synchronized. Check that the same Microsoft account is used on another Buffalo NAS device or Microsoft software. This error may be resolved by reducing the maximum number of threads per job on the window that appears by navigating to the job list and then clicking Common. invalidRequest A zero-byte file was going to be synchronized but failed.
Chapter 6 Cloud Services and Remote Access 4 Configure the desired settings, then click OK. • To use SSL encryption for more secure data transfers, enable “HTTPS/SSL Encryption”. • You may use the BuffaloNAS.com server as a DNS server, or disable it to use a different DNS server. • Choose a “BuffaloNAS.com Name” and “BuffaloNAS.com Key” for your WebAccess account. Names and keys may contain between 3 and 20 alphanumeric characters, underscores (_), and hyphens (-).
Chapter 6 Cloud Services and Remote Access 10 Select the desired WebAccess security level for “WebAccess Permissions”. Allow anonymous: Anyone can access (view) shared folders. (Access restrictions configured for shared folders will not work.) Allow all groups and users: All groups and users registered on the Buffalo NAS device can use WebAccess. (Access restrictions configured for shared folders will not work.
Chapter 6 Cloud Services and Remote Access 2 Move the FTP switch ( 3 Click the settings icon ( ) to the position to enable FTP. ) to the right of “Folder Setup”. 4 Choose a folder to enable remote FTP access on. 5 Under “LAN Protocol Support”, select the “FTP” checkbox on the Basic tab; select read-only or read and write for the shared folder’s attribute on the Option 2 tab and click OK.
Chapter 7 Advanced Features Chapter 7 Advanced Features Antivirus Software Trend Micro NAS Security can protect your network and data from software viruses, malware, and spyware. Virus scan by Trend Micro NAS Security is available for files in the TeraStation’s shared folders, except for the “usbdisk” folder. To use the Trend Micro NAS Security software, you will need to purchase an OP-TSVC license pack (sold separately).
Chapter 7 Advanced Features 4 Click Edit. 5 Click Browse and select the quarantine folder. 6 Click OK. Configuring Security Settings Use the Trend Micro NAS Security settings page to configure security settings such as updating pattern files, configuring scan schedules, and activating or extending the license. To open the settings page, follow the procedure below. 1 From Settings, click Applications. 2 Click the settings icon ( ) to the right of “Antivirus”.
Chapter 7 Advanced Features 3 Click Options. 4 Enter your username and password, then click Log On. You can log on using the TeraStation’s admin account. The default username and password are “admin” and “password”.
Chapter 7 Advanced Features 5 The Trend Micro NAS Security settings page will open. Notes: • The Trend Micro NAS Security settings page is compatible with IE 6.0 SP2 or later (Windows) and Firefox 1.5 or later (Windows or Mac). • To change the display language of the Trend Micro NAS Security settings page, change the system language to the desired settings by referring to the “Name, Date, Time, and Language” section below.
Chapter 7 Advanced Features 1 From the left-side menu of the Trend Micro NAS Security settings page, click Administration > Product License. 2 Enter the serial number from the “Trend Micro NAS Security License Pack Guide”, included in your package. Click Activate. The new license is now registered. To check the status of the current license, open the Trend Micro NAS Security settings page and navigate to Administration > Product License on the left-side menu.
Chapter 7 Advanced Features 1 From the left-side menu of the Trend Micro NAS Security settings page, click Administration > Proxy Settings. 2 Select the “Use a proxy server to access the Internet (License update)” checkbox. Enter the IP address and port of the proxy server, then click Save. The antivirus software is now configured to use a proxy server.
Chapter 7 Advanced Features 2 Check “Enable Scheduled Update”. 3 Select a time for updates to begin, an interval for updates, and an amount of time for updates to continue. Select the components to update. Click Save. The antivirus software is now configured to update automatically at the scheduled time. Updates will not be downloaded if the TeraStation is turned off, in standby mode, or disconnected from the Internet.
Chapter 7 Advanced Features 3 Click the shared folder that you want to exclude from the scan. 4 If any scan options checkboxes are selected on the Option 1 tab, the shared folder will undergo those scans. To exclude any scan options, clear their checkboxes. 5 Click OK. Note: Even if the scan options are selected in the quarantine folder settings, the quarantine folder will be excluded from the virus scan.
Chapter 7 Advanced Features • The I34 virus alert message is normally shown on the Dashboard in Settings and NAS Navigator2. Once the virus is removed from the quarantine folder, the message is no longer displayed. If the antivirus software is configured to delete viruses from the quarantine folder automatically, then the I34 virus alert message will not be displayed. • If email notification is enabled in Settings, then the antivirus software notifies the user by email if a virus is found.
Chapter 7 Advanced Features 2 Click the log item that you want to check. 3 Click Display Log. This completes the procedure for checking the log. Opening the Online Help For more information on the antivirus software, refer to the online help. Follow the procedure below to access the online help. 1 From the right-top menu of the Trend Micro NAS Security settings page, choose Help > Contents and Index. 2 Online help will open. Online help is now viewable.
Chapter 7 Advanced Features Email Notification Your TeraStation can send you email reports daily, or when settings are changed or an error occurs. You can configure the events that will trigger notifications from any of the following functions: quotas, drives (internal, external, or RAID array), fan, backup, replication, failover, antivirus, system alert.
Chapter 7 Advanced Features 5 Enter your email server settings, notification email’s default subject, then configure recipients and the time when email reports will be sent. Click OK to save the configured settings and have a test email sent. If you select an authentication type other than “Disable” from the drop-down list, you can enter the sender email address and credentials of the email server.
Chapter 7 Advanced Features 6 To change the events of email reports, click Advanced Report Settings. On the displayed screen, select or clear the category’s checkboxes. Email notification will be enabled. Email Notification Categories Notification emails will be categorized into the following importance levels. You can configure them from the “Report Settings” page. Levels Details Daily Report Describes the status of the TeraStation in a daily report email.
Chapter 7 Advanced Features 1 From Settings, click Management. 2 Click the settings icon ( ) to the right of “Sleep Timer”. 3 Click Edit. 4 Specify the timer interval, wake-up time, and time to enter sleep mode, then click OK. Notes: • Up to three timers can be set. • The time to enter sleep mode can be set from 12:00 a.m. to 3:45 a.m. of the next day. The time to wake from sleep mode can be set from 12:00 a.m. to 11:45 p.m. If the time to enter sleep mode is after 12:00 a.m.
Chapter 7 Advanced Features If running at a current time of 10:00 a.m. Wednesday Timer 1: Daily 12:00–24:00 Timer 2: Not used Timer 3: Not used No operation is performed at 12:00 p.m. and the unit enters sleep mode at 12:00 a.m. ◦ Example 2: If running at a current time of 10:00 a.m. Wednesday Timer 1: Daily 9:00–18:00 Timer 2: Wednesday 10:00–20:00 Timer 3: Not used On days other than Wednesday, normal operation begins at 9:00 a.m. and the unit enters sleep mode at 6:00 p.m.
Chapter 7 Advanced Features 4 Enable “Wake-on-LAN”, then click OK. Wake-on-LAN is now enabled. As long as the TeraStation is connected to a power source and the network, you can turn it on remotely. Notes: • After receiving the Wake-on-LAN packet, the TeraStation may take up to five minutes to be ready to use. • To use Wake-on-LAN, you’ll need Wake-on-LAN software that sends Wake-on-LAN packets. The TeraStation does not include Wake-on-LAN software.
Chapter 7 Advanced Features 3 Connect the UPS and the TeraStation. 4 Turn on the UPS, then the TeraStation. 5 From Settings, click Management. 6 Click the settings icon ( ) to the right of “Power Management”. 7 Click Edit. 8 Configure the desired settings, then click OK. Port Trunking Two Ethernet cables can be used to establish two separate communication routes, providing LAN port redundancy and improving communication reliability.
Chapter 7 Advanced Features Trunking Mode Characteristics Dynamic link aggregation Creates aggregation groups that share the network speed and duplex settings. Utilizes all slave network interfaces in the active aggregator group according to the 802.3ad specification. Note: To use this mode, a separate intelligent switch that supports IEEE 802.3ad is required. Configure LACP on the switch first.
Chapter 7 Advanced Features 5 Select the port trunking mode and click OK. 6 Click Save. 7 Connect the hub’s LAN port and TeraStation’s LAN port using the second Ethernet cable. If you are using an intelligent switch, connect to the LAN port that was previously configured for port trunking. 8 Restart the TeraStation by pressing and holding down the power button for three seconds to power off the TeraStation, then press the power button again to turn the TeraStation on.
Chapter 7 Advanced Features 2 Click the settings icon ( ) to the right of “Folder Setup”. 3 Click the shared folder for offline files. 4 Choose either “Manual caching of documents”, “Automatic caching of documents”, or “Automatic caching of programs and documents” on the Option 1 tab, then click OK. Manual caching of documents: User selects files that are cached. Automatic caching of documents: Opened files can be cached locally for offline use.
Chapter 7 Advanced Features Accessing from an NFS Client Note: (US customers only) Buffalo’s customer support will help configure the NFS settings on your TeraStation, and will support VMware and Windows clients but will not provide support for configuring your Linux or other UNIX clients. There are various types of UNIX and the procedures for configuring NFS with them will vary considerably.
Chapter 7 Advanced Features 8 Click the Client Settings tab. 9 Click Add.
Chapter 7 Advanced Features Note: To delete a client, select the checkboxes of the clients from the lists and click Delete. 10 Enter the hostname and IP address of the NFS client, then click OK. You should add all NFS clients to access the shared folder. 11 Click the NFS Rules tab.
Chapter 7 Advanced Features 12 Click Add. 13 Choose the folder to restrict access to, and enter the clients that will have restricted access into the “Hosts” field. Clients may be entered by hostname, IP address, or IP address range. Wildcards are supported. Separate multiple entries with commas. You may assign read-only or read and write access to the listed clients. Rules override any settings made from the Services tab. 14 Click OK.
Chapter 7 Advanced Features Notes: • To restrict NFS access to a specific network or client, navigate to File Sharing > NFS > Services and click Edit. Enter the address of the network. For example, if your local network subnet has a router at 192.168.1.1 and clients with IP addresses in the range from 192.168.1.2 through 192.168.1.48 with subnet mask 255.255.255.0, then the “Public Network Address” would be 192.168.1.0 and the “Public Subnet Mask” would be 255.255.255.0.
Chapter 7 Advanced Features SSL Certificate (server.crt) The server.crt is the server public key, and is generated by the TeraStation. A computer that receives the server.crt uses it to encrypt data, and the TeraStation then uses the server.key file to decrypt the data. In SSL, this key contains the server certificate, and depending on your computer environment, a check may be performed to determine the trustworthiness of the certificate.
Chapter 7 Advanced Features SNMP If SNMP is enabled, you can browse your TeraStation from SNMP-compatible network management software. Examples of frequently-notified traps are described in the “Relevant Trap List” section below. 1 From Settings, click Network. 2 Move the SNMP switch ( ) to the 3 Click the settings icon ( ) to the right of “SNMP”. position to enable SNMP. 4 Click Edit.
Chapter 7 Advanced Features 5 Select whether to use SNMP version 2 or version 3. 6 Configure the desired settings, then click OK. 7 SNMP has been configured for the TeraStation. For further use, configure your SNMP-compatible network management software using the Buffalo-specific MIB (management information base) file. The MIB file is available from the Buffalo website. Depending on which SNMP client software you use, the procedure for configuring the software will differ.
Chapter 7 Advanced Features Conditions Trap Name Backup fails. nasBackupStatus The RAID array is in degraded mode. nasDiskStatus An error occurs and an error code is displayed. nasErrorOccur An event occurs and an event code is displayed. nasInformationOccur Saving and Applying Settings The TeraStation’s settings can be saved to a USB drive and applied to another Buffalo NAS device of the same series. Use this feature to back up and copy settings to a new Buffalo NAS device.
Chapter 7 Advanced Features Note: All data on the USB drive will be erased! 2 From Settings, click Management. 3 Click the settings icon ( ) to the right of “Configuration Management”. 4 Select “Save current configuration to a USB drive”. 5 From “Target USB Drive”, select the USB drive that is connected to the USB port on the TeraStation, then click Execute. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 The settings will be saved.
Chapter 7 Advanced Features 2 From Settings, click Management. 3 Click the settings icon ( ) to the right of “Configuration Management”. 4 Select “Transfer settings from a USB drive”. 5 From “Target USB Drive”, select the USB drive that is connected to the USB port on the TeraStation, then click Execute. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 The settings will be applied. When applying settings is finished, click OK.
Chapter 7 Advanced Features Creating a Config File (.nas_config) Procedure for TS-X Series Models To transfer settings from TS-X series TeraStations, it will use the “NS-SHFT” software to create a config file. The NSSHFT can be downloaded from the Buffalo website. For the procedure on creating the config file, refer to the NS-SHFT user guide.
Chapter 7 Advanced Features 4 Click Browse and choose the config file (.nas_config) that was created with the migration source Buffalo NAS device. If the config file was created with a password, enter it into the “Password” field. 5 Click Import. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 The settings will be transferred. When transferring settings is finished, click OK.
Chapter 7 Advanced Features 3 Click Initialize TeraStation. 4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 5 The TeraStation will restore its factory default settings. Close the browser and wait until the initialization is finished. Initializing Using the USB Initialization Drive A USB initialization drive will restore the settings on your TeraStation to their factory defaults. You can initialize them without logging in to Settings.
Chapter 7 Advanced Features 5 From “Target USB Drive”, select the USB drive that is connected to the USB port on the TeraStation, then click Execute. 6 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 7 The TeraStation will create the USB initialization drive. This will take about one minute. When creating the USB initialization drive is finished, refresh the browser and log in to Settings again.
Chapter 7 Advanced Features 2 Click the settings icon ( ) to the right of “Logs”. 3 Select a log to view. The file access log stores file access events that occurred on the internal drives. File access on USB drives are not logged. Note: All logs are encoded in UTF-8 format. To make sure they display correctly, change the software encoding to “UTF-8”. Transferring Logs to the Syslog Server 1 From Settings, click Management. 2 Click the settings icon ( ) to the right of “Logs”. 3 Click Edit.
Chapter 7 Advanced Features 4 Enable “Syslog Transfer”. 5 Enter the IP address of the syslog server where you want to transfer the logs to. 6 Select the type of log that you want to transfer from “Logs to Transfer”. 7 Click OK. Creating a Shortcut to the Logs in the Shared Folder 1 From Settings, click Management. 2 Click the settings icon ( ) to the right of “Logs”. 3 Click Edit.
Chapter 7 Advanced Features 4 Enable “Create Shortcut to Logs”. 5 Click Browse and under “Target Shared Folder”, select the shared folder where the created shortcut will lead. Click OK. In the selected shared folder, a folder named “system_log” will now contain the logs. Changing Archive Rules for File Access Logs You can configure how many logs are kept or how long each log will be kept on the TeraStation. 1 From Settings, click Management. 2 Click the settings icon ( ) to the right of “Logs”.
Chapter 7 Advanced Features 4 Specify the location and select the unit and version to save logs to the right of “Archive Rule for File Access Logs”. For example, if you select “Month” for the unit and enter “7” for the version, the file access logs for the next 7 months will be saved on the TeraStation. Available duration and capacity to save logs will vary depending on the unit.
Chapter 7 Advanced Features • You cannot delete a RAID array, format a drive, or change a folder name while file access logs are being saved to the shared folder. Updating the Firmware If a new firmware version is available, a message is displayed when the TeraStation boots. You can update the firmware either manually or automatically. Notes: • If all drives and RAID arrays on the TeraStation have LVM enabled but no LVM volumes have been created, you will not able to update the firmware from Settings.
Chapter 7 Advanced Features 4 Select “Update the firmware automatically” and click OK. Alternatively, you may choose to schedule updates to occur during a specific time of day. Configuring Update Notification Configure whether or not to receive a notification when a new firmware version becomes available. 1 From Settings, click Management. 2 Click the settings icon ( ) to the right of “Update”. 3 Click Edit.
Chapter 7 Advanced Features 4 Select to enable or disable update notification and click OK. For further optimized firmware updates and product usability improvements, Buffalo may ask you to send your usage and environment information, such as the number of shared folders and client computers, and/or S.M.A.R.T. information. The collected information will only be used for improving future firmware stability and product development and no other purposes.
Chapter 7 Advanced Features hyphens (-). The first and last characters should not be a hyphen; do not use the following word as a hostname: localhost. 5 Click the Time tab. Enable the NTP server and select the “Use default NTP server” checkbox. If you disable the NTP function, click Use Local Date/Time to use your computer’s time settings for the TeraStation. By default, the TeraStation adjusts its clock automatically by using a default NTP server. This NTP server belongs to Internet Multi Feed Inc.
Chapter 7 Advanced Features 6 Click the Language tab and select the language to be used. Note: This tab changes the language used by the TeraStation for email notifications and other functions. To change the language displayed in Settings, go to Settings and click Language from the menu bar. Choose your desired language from the drop-down list. 7 Click the Management Information tab. Enter the desired location and administrator information. 8 When all settings are finished, click OK.
Chapter 7 Advanced Features 5 Select the triggers to make the alert beep, then click OK. 6 Click OK when finished. LEDs You may adjust the brightness of the LEDs on the TeraStation. 1 From Settings, click Management. 2 Click the settings icon ( ) to the right of “Notifications”. 3 Click Edit. 4 Click the Front Panel tab.
Chapter 7 Advanced Features 5 Configure your settings, then click OK. 6 Click OK when finished. Proxy Server If you place the TeraStation on a network that passes through a proxy server, configuring the proxy server settings is recommended. Unless you configure the proxy settings, firmware updates in Settings will not work. To configure the settings, follow the procedure below. 1 From Settings, click Network. 2 Click the settings icon ( ) to the right of “Proxy Server”.
Chapter 7 Advanced Features 3 Enable “Proxy Server”. 4 Enter the proxy server IP address or hostname, port number, username and password, then click OK. Once you configure the proxy server settings, you may use the settings for other cloud storage services such as Amazon S3 or Dropbox by selecting the “Configured settings” option on each settings page. Jumbo Frames If your other network devices support jumbo frames, you may be able to improve network performance. 1 From Settings, click Network.
Chapter 7 Advanced Features Connection Transmission Transfer data using jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Jumbo Frame Compatible Switch Jumbo Frame Compatible Switch Jumbo Frame Incompatible Switch Jumbo Frame Compatible PC Jumbo Frame Incompatible PC Jumbo Frame Incompatible PC Transfer data without using jumbo frames. Transfer data without using jumbo frames. No data can be transferred.
Chapter 7 Advanced Features 3 Click Edit. 4 Clear the “DHCP” checkbox and enter the desired IP address and its subnet mask. 5 Select “User (static)” from the drop-down list for both the “Gateway Owner” and “DNS Owner” options, then enter the desired default gateway address and DNS server addresses. 6 Click OK. Notes: • Only one default gateway and DNS address can be configured for all LAN ports. Different network addresses cannot be assigned to the LAN ports.
Chapter 7 Advanced Features 1 From Settings, click Network. 2 Click the settings icon ( ) to the right of “IP Address”. 3 Click FQDN Mapping.
Chapter 7 Advanced Features 4 Click Add. 5 Enter the hostname (FQDN) and the IP address that you want to map, then click OK. 6 Click OK again to apply settings. Boot Authentication Boot authentication allows you to authenticate the TeraStation while it’s booting, and also prevents the TeraStation from being used in an unauthorized or unexpected manner, such as in cases of theft. If authentication fails, the TeraStation will stay on, but all functions and services are stopped.
Chapter 7 Advanced Features Notes Before Use • To use boot authentication, a Windows PC is necessary to serve as the authentication server. • When activating boot authentication, the drives on the TeraStation will be formatted and all data on the drives will be erased. Back up any important data to another device. Even though the data is deleted, the RAID array will be kept as is. • Assigning the TeraStation a static IP address is recommended for boot authentication.
Chapter 7 Advanced Features 3 Click Advanced settings. 4 Click and right-click Inbound Rules, then click New Rule. 5 Select “Port” and click Next. 6 Select “TCP”, enter the port number that is used on the application to the right of “Specific local ports”, and click Next. The default port number on the application is “7010”. The port number can be confirmed on the Options tab of the application. 7 Click Next, then click Next again. 8 Enter a desired name for the setting and click Finish to complete.
Chapter 7 Advanced Features 7 The format will begin. Wait until it finishes. When formatting finishes and the TeraStation is added to Boot Authentication Tool, boot authentication configuration is finished. Note: To activate, deactivate, or change the boot authentication settings, the TeraStation must be communicating with the authentication server.
Chapter 7 Advanced Features 1 When the user tries to access the TeraStation’s Settings and the TeraStation is not available, the screen below will be displayed. Have the user forward the decryption key to the authentication server administrator. 2 Open Boot Authentication Tool on the authentication server. 3 From Boot Authentication Tool, right-click the target TeraStation from the list and click Decrypt Passcode. 4 Enter the decryption key received from the user and click Decrypt.
Chapter 7 Advanced Features 5 The decrypted 20-digit passcode will be displayed. Send the passcode to the user. 6 The user can then enter the 20-digit passcode into Settings and click OK. Once the passcode is authenticated, the TeraStation will become available. The user can click OK to log in to Settings.
Chapter 8 Drive Replacement Chapter 8 Drive Replacement Drive replacement procedures will vary depending on what RAID mode is configured for the TeraStation. Refer to the replacement procedure in the following sections corresponding to the configured RAID mode. The following drive replacement examples use the case of the TS3410DN and TS3420DN TeraStation models. LEDs Drives on the TeraStation will have its status LED glow green during normal operation. If a drive fails, its error LED will glow red.
Chapter 8 Drive Replacement Drive Replacement Procedure Using a Redundant RAID Mode or JBOD and TeraStation Is On Back up the saved data to another location before replacing the failed drive. If one or more drives fail during drive replacement, data can no longer be retrieved from the TeraStation. 1 Open the front cover with the included key. 2 The failed drive’s status LED will be glowing red. Push its unlock button and swing the lock mechanism out.
Chapter 8 Drive Replacement Drives without red status LEDs lit are still on. Do not unplug or remove them. 3 Pull out the drive cartridge and remove it from the TeraStation. 4 Insert the new drive into the empty slot with the lock mechanism remaining open. Push here to insert.
Chapter 8 Drive Replacement 5 Swing the lock back down until it clicks into place. 6 When the replaced drive is recognized, the status LED will flash red and the I31 message will appear on the Dashboard in Settings and NAS Navigator2. 7 Close the front cover. 8 Press the function button. The TeraStation will beep once. Press and hold the button until the TeraStation beeps again. If replacing multiple malfunctioning drives at once, you will have to rebuild the RAID array from Settings.
Chapter 8 Drive Replacement For JBOD: The drive will be formatted as a hot spare. To change the drive as JBOD, navigate to Storage > RAID in Settings and select the replaced drive, then click Set as a normal drive. Next, create a shared folder by referring to the “Adding a Shared Folder” section in chapter 3. Using a Redundant RAID Mode or JBOD and TeraStation Is Off Back up the saved data to another location before replacing the failed drive.
Chapter 8 Drive Replacement 5 Insert the new drive into the empty slot with the lock mechanism remaining open. 6 Swing the lock back down until it clicks into place. 7 Press the power button on the TeraStation. 8 When the replaced drive is recognized, the status LED will flash red and the I32 message will appear on the Dashboard in Settings and NAS Navigator2. 9 Close the front cover. 10 Delete the RAID array that held the failed drive by referring to the “Using JBOD” section in chapter 4.
Chapter 8 Drive Replacement to replace more than one drive, replace the drives one at a time to preserve your data. When replacing the nonmalfunctioning drive, the RAID array will function as below: Operating in RAID 0 Mode All data on the RAID array will be deleted after replacing the drive. You will be unable to use the TeraStation until you delete and rebuild the RAID array with the new drive. Operating in JBOD All data on that drive will be deleted after replacing the drive.
Chapter 9 Utilities Chapter 9 Utilities NAS Navigator2 NAS Navigator2 is a utility program that makes it easy to display Settings, change the Buffalo NAS device’s IP address, or check its drives. To install NAS Navigator2, refer to the appropriate procedure below for your computer. Windows Download the NAS Navigator2 installer from the d.buffalo website, accessible from either https://d.buffalo.jp/ TS3010/ or https://d.buffalo.jp/TS3020/.
Chapter 10 Appendix Chapter 10 Appendix TeraStation Does Not Work Properly If an error occurs that prevents the TeraStation from booting up properly, one or more of the following symptoms may occur. In such a case, try the corresponding corrective action to recover from the error, described in each section below. If the error is still not resolved, contact Buffalo technical support for assistance.
Chapter 10 Appendix • Recover firmware: The TeraStation will be recovered using the firmware on the NAND flash. • Format drive: The drive will be formatted. 5 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. 6 The recovery process will start. When the process is finished, click OK. 7 The TeraStation will shut down automatically. Press the power button to turn it on. The TeraStation will be recovered from the malfunction that is keeping the power LED blinking.
Chapter 10 Appendix • When the “Updating may have failed.” message appears, restart the TeraStation and check whether the unit has been recovered from emergency mode. Cleaning the Dustproof Filter If your TeraStation has a front cover and you are trying to clean the dustproof filter on the front cover, follow the procedure below. 1 Open the front cover with the included key. 2 Remove the front cover while holding the hook downward.
Chapter 10 Appendix 3 Remove the dustproof filter from the front cover and clear any dust, such as by using a vacuum cleaner. 4 When cleaning is finished, return the filter and the front cover. 5 Close the front cover.
Chapter 10 Appendix Info and Error LEDs Errors If a critical error occurs, the error LED will glow red. Check the Dashboard in Settings or use NAS Navigator2 to find out the error code, then try any corresponding corrective actions described below for the code. If NAS Navigator2 displays the error as an unknown error, check the Dashboard in Settings instead. If the code is still displayed after trying the corrective action, contact Buffalo technical support for assistance.
Chapter 10 Appendix Notices If a non-critical error occurs, the info LED will glow amber. Check the Dashboard in Settings or use NAS Navigator2 to find out the error code, then try any corresponding corrective actions described below for the code. If NAS Navigator2 displays the error as an unknown error, check the Dashboard in Settings instead. If the code is still displayed after trying the corrective action, contact Buffalo technical support for assistance.
Chapter 10 Appendix Code Description Corrective Action I75 Some items could not be migrated. Refer to the NAS migration guide for the detailed corrective actions. Information Events After you change any settings, the info LED will glow amber. Check the Dashboard in Settings or use NAS Navigator2 to find out the code, then try any corresponding corrective actions described below for the code. If NAS Navigator2 displays the current status as unknown error, check the Dashboard in Settings instead.
Chapter 10 Appendix Code Description Corrective Action I37 The initialization process has been started by using the USB initialization drive and settings are being initialized. - I38 Settings initialization is finished. - I40 Beginning settings initialization. All data on the drive in slot 1 will be deleted. - I41 Press the function button to start the settings initialization process. - I42 Preparing to start the settings initialization process.
Chapter 10 Appendix IP Address The TeraStation will get its IP address automatically from a DHCP server on the network. If no DHCP server is available, then an IP address will be assigned as follows: IP Address: 169.254.xxx.xxx (“xxx” is a number randomly assigned when booting the TeraStation.) Subnet Mask: 255.255.0.0 Registered Groups “hdusers”, “admin”, and “guest” You cannot edit or delete these default groups.
Chapter 10 Appendix 2.5GbE LAN Interface Common Specs for LAN Interface USB Interface Internal Drive Standard Compliance IEEE 802.3bz (2.5GBASE-T), IEEE 802.3ab (1000BASE-T), IEEE 802.3u (100BASE-TX) Data Transfer Rates 2.
Chapter 10 Appendix Power Supply TS3210DN, TS3410DN: AC 100–240 V, 1.5 A, 50/60 Hz TS3220DN, TS3420DN: AC 100–240 V, 1.2 A, 50/60 Hz TS3410RN, TS3420RN: AC 100–240 V, 2.5–1.25 A, 50/60 Hz Dimensions (W × H × D, excluding protruding parts) TS3210DN, TS3220DN: 170 × 170 × 230 mm; 6.7 × 6.7 × 9.1 in. TS3410DN, TS3420DN: 170 × 215 × 230 mm; 6.7 × 8.5 × 9.1 in. TS3410RN, TS3420RN: 430 × 44.3 × 430 mm; 16.9 × 1.7 × 16.9 in. Weight TS3210DN: approx. 4.8 kg; 10.6 lbs TS3220DN: approx. 4.7 kg; 10.