Warranty

Maintenance and Repairs

Maintenance and repairs can be performed by any

qualiﬁed service outlet; however, warranty repairs must

be performed by an authorized dealer except in an

emergency situation when a warranted part or a warranty

station is not reasonably available to the vehicle owner.

In an emergency, where an authorized dealer is not

reasonably available, repairs may be performed at any

available service establishment or by the owner, using

any replacement part. Buick will consider reimbursement

for the expense incurred, including diagnosis, not to

exceed the manufacturer’s suggested retail price for all

warranted parts replaced and labor charges based on

Buick’s recommended time allowance for the warranty

repair and the geographically appropriate labor rate.

A part not being available within 10 days or a repair

not being completed within 30 days constitutes an

emergency. Retain receipts and failed parts in order to

receive compensation for warranty repairs reimbursable

due to an emergency.

If, in an emergency situation, it is necessary to have

repairs performed by other than a Buick dealer and you

believe the repairs are covered by emission warranties,

take the replaced parts and your receipt to a Buick dealer

for reimbursement consideration. This applies to both the

Federal Emission Defect Warranty and Federal Emission

Performance Warranty.

Receipts and records covering the performance of

regular maintenance or emergency repairs should

be retained in the event questions arise concerning

maintenance. These receipts and records should be

transferred to each subsequent owner. GM will not deny

warranty coverage solely on the absence of maintenance

records. However, GM may deny a warranty claim if a

failure to perform scheduled maintenance resulted in the

failure of a warranty part.