Warranty

Maintenance and Repairs

Maintenance and repairs can be performed by

any qualiﬁed service outlet; however, warranty

repairs must be performed by an authorized

dealer except in an emergency situation when

a warranted part or a warranty station is not

reasonably available to the vehicle owner.

In an emergency, where an authorized dealer is not

reasonably available, repairs may be performed

at any available service establishment or by the

owner, using any replacement part. Buick will

consider reimbursement for the expense

incurred, including diagnosis, not to exceed the

manufacturer’s suggested retail price for all

warranted parts replaced and labor charges based

on Buick’s recommended time allowance for the

warranty repair and the geographically appropriate

labor rate. A part not being available within 10 days

or a repair not being completed within 30 days

constitutes an emergency. Retain receipts and

failed parts in order to receive compensation for

warranty repairs reimbursable due to an

emergency.

If, in an emergency situation, it is necessary to have

repairs performed by other than a Buick dealer and

you believe the repairs are covered by emission

warranties, take the replaced parts and your receipt

to a Buick dealer for reimbursement consideration.

This applies to both the Federal Emission Defect

Warranty and Federal Emission Performance

Warranty.

Receipts and records covering the performance of

regular maintenance or emergency repairs

should be retained in the event questions arise

concerning maintenance. These receipts and

records should be transferred to each subsequent

owner. GM will not deny warranty coverage

solely on the absence of maintenance records.

However, GM may deny a warranty claim if

a failure to perform scheduled maintenance

resulted in the failure of a warranty part.