Installation Guide

a. When the network LED on the sensor turns solid green, the sensor has been successfully
added.
8. Ensure you see the device on your account.
a. It may take up to 2 minutes for the device to appear on your account.
Adding manually
TIP: For best results, we recommend having the Hub or panel in the same room as the water sensor
you are adding.
1. Remove the battery tab from the water sensor.
2. Put the Hub or panel into Add mode. Refer to the Hub or panel documentation for more
information.
3. Press the button on the sensor to add the device to the network.
a. When the network LED on the sensor turns solid green, the sensor has been successfully
added.
4. Name the device based on its application.
a. This can be done on MobileTech, the Partner Portal, or the Customer Website.
Troubleshooting
If the water sensor is not communicating with the Hub or panel
1. Press the button on the device.
a. The network LED should turn on and then turn off within a few seconds. If the LED stays
on for 10 seconds, then the water sensor cannot communicate with the Hub or panel.
Follow the steps below to fix the communication problems.
2. Install a Z-Wave repeater between the Hub and water sensor.
TIP: Any AC-powered Z-Wave device will act as a repeater and improve the range between the Hub or
panel and the Z-Wave device you are installing.
3. If step 2 does not resolve the issue, try deleting the sensor from the network (see below) and
adding it again.
Deleting the sensor from the network
TIP: For best results, we recommend having the Hub or panel in the same room as the water sensor.
1. Put the Hub or panel into Delete mode. Refer to the Hub or panel documentation for more
information.
2. Press the button on the sensor to delete it from the network.
a. The network LED on the sensor will turn solid green and then blink to indicate the device
has been successfully deleted.
NOTE: If you added the device using SmartStart, the device will automatically add itself back to the
network. To completely remove the device, deactivate the key in MobileTech or the Partner Portal, and
then delete the device from the network.