REFERENCE 86 A1 53FF 05 ESCALA Power7 Failing function codes, failing items and symbolic FRUs
ESCALA Models Reference The ESCALA Power7 publications concern the following models: Bull Escala E1-700 / E3-700 Bull Escala E1-705 Bull Escala E1-715 Bull Escala E3-705 Bull Escala E3-715 Bull Escala E2-700 / E2-700T Bull Escala E2-705 / E2-705T Bull Escala E2-715 / E2-715T Bull Escala E4-700 / E4-700T Bull Escala E4-705 Bull Escala E4-715 Bull Escala E5-700 Bull Escala E5-715 Bull Escala M5-715 Bull Escala M6-700 Bull Escala M6-705 Bull Escala M6-715 Bull Escala M7-700 Bull Escala M7-705 Bull Escala M7-7
The following copyright notice protects this book under Copyright laws which prohibit such actions as, but not limited to, copying, distributing, modifying, and making derivative works. Copyright © Bull SAS 2013 Printed in France Trademarks and Acknowledgements We acknowledge the rights of the proprietors of the trademarks mentioned in this manual. All brand names and software and hardware product names are subject to trademark and/or patent protection.
Contents Safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Failing function codes, failing items, and symbolic FRUs . . . . . . . . . . . . . . 1 Failing function codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Failing items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Symbolic FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
Safety notices Safety notices may be printed throughout this guide: v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to people. v CAUTION notices call attention to a situation that is potentially hazardous to people because of some existing condition. v Attention notices call attention to the possibility of damage to a program, device, system, or data.
DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product. v Do not open or service any power supply assembly.
Observe the following precautions when working on or around your IT rack system: v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it.
(L003) or All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser product. Consult the label on each part for laser certification numbers and approval information. CAUTION: This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products.
CAUTION: Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical fiber cable or open receptacle. (C027) CAUTION: This product contains a Class 1M laser. Do not view directly with optical instruments. (C028) CAUTION: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following information: laser radiation when open.
Failing function codes, failing items, and symbolic FRUs Failing function codes (FFCs), failing items, and symbolic field replaceable units (FRUs) provide the information necessary to fix a problem that is identified by a system reference code (SRC) or service request number (SRN). Failing function codes Failing function codes represent functions within the system unit. The failing function codes are listed in numerical order.
Failing function code 152 A power supply is the problem. See FFC 153. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 153 An expansion unit power supply is the failing item.
Failing function code 166 The problem is with a fan assembly. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 166 5886 39R6547 Fan (in power supply Un-Ex FRU) 166 5887 See System parts. Fan (in power supply Un-Ex FRU) 166 5888, EDR1 See System parts. Fan assembly Un-P1-Cx-A1 166 7031-D24, 7031-T24 39J0859 Fan assembly Un-Ax 166 Any See System parts.
186 Any 53F2662 Co-Processor Multiport adapter Model 2 memory module (1 MB) Un-P1-Cx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 188 The problem is with a tablet stylus.
Failing function code 199 The problem is with an internal disk unit backplane. See FFC 2667. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 201 The problem is with an internal disk signal cable.
Failing function code 240 The problem is a token-ring network problem. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model 240 Any Part number Description Location code Token-ring network problem If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 2503 A SAS RAID enablement card might be failing. Replace the SAS RAID enablement card. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2504 A SAS RAID auxiliary cache card might be failing.
Failing function code 2512 A SCSI RAID adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2512 Any 97P6130 PCI-X DDR quad channel ultra320 SCSI RAID adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
CCIN or FFC Type and model Part number Description Location code 2515 Any 44V3296 PCI-X DDR External Dual - x4 Port SAS adapter Un-P1-Cx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2516 A PCIe JBOD SAS adapter might be failing.
Failing function code 2519 A PCI-X DDR RAID adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2519 Any 44V8622 PCI-X DDR RAID adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2521 The processor subsystem chassis might be failing. Replace the processor subsystem chassis.
Any 97P3960 PCI-X dual channel U320 SCSI RAID adapter or enablement card. Note: 1. Use the location code to identify if the failing FRU is a RAID enablement card plugged into a special slot on the I/O backplane or if it is a PCI-X adapter. 2. If the failing FRU is a PCI-X adapter, replace the FRU identified here. If the failing FRU is a RAID enablement card use FFC 2525. 3. If the problem persists after replacing the RAID enablement card, use FFC 2522 to replace the integrated SCSI adapter.
24 Any 97P6513 Missing options resolution for integrated PCI-X dual channel U320 SCSI adapter. Note: Use the location code to identify the failing FRU. If the failing FRU is integrated on the system backplane, replace the system backplane. If the failing FRU is not integrated on the system backplane, replace the PCI-X dual channel U320 SCSI adapter (part number 97P6513).
Failing function code 2527 The SCSI RAID adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2527 Any 42R6249 Quad channel ultra320 SCSI RAID adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
252B Any 39M3417 PCI-X DDR dual channel ultra320 SCSI adapter (2 way) 252B Any 39M3419 PCI-X DDR dual channel ultra320 SCSI adapter (4 way) If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 252D The SCSI adapter might be failing.
253 Any The problem is in the Un-P1-Cx-Ty multiprotocol cable, EIA-422A, which is provided by the customer. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2530 The Ethernet adapter might be failing.
Failing function code 2533 The Ethernet adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2533 Any 10N8264 10 Gigabit-SR Ethernet PCI-X 2.0 DDR adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
* Designed to comply with RoHS requirement. ** Not designed to comply with the RoHS requirement. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2538 The Ethernet adapter might be failing.
CCIN or FFC Type and model Part number Description 254E Any 13N2056 Fibre Channel expansion card Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2550 The graphics adapter might be failing.
Failing function code 2556 A 146 GB SAS interface 3.5 inch form-factor drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2556 Any See Finding parts, locations, and addresses. 146 GB SAS interface 3.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2564 The keyboard/mouse USB PCI attachment card might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
256D Any 26R0893 26R0889 4 Gb Fibre Channel adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 256E The 4-port 10/100/1000 Base-TX PCI Express adapter might be failing. Replace the 4-port 10/100/1000 Base-TX PCI Express adapter.
2571 Any 80P4353 2-Port PCI Asynchronous EIA-232 adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2572 The xCrypto coprocessor card might be failing.
Failing function code 2579 The cryptographic coprocessor adapter battery is the failing item. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2579 Any See Managing PCI adapters. PCIe cryptographic coprocessor adapter battery Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2583 The 1 GB iSCSI TOE PCI-X adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 259 The problem is in the async EIA-232D, V.24 cable. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 2592 Any 39J3522 Slimline IDE 8X/24X DVD-ROM Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2593 The IDE DVD-RAM drive might be failing.
CCIN or FFC Type and model 25A2 Any Part number Description For 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, see Managing devices for the 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D. USB DVD-RAM drive Location code For 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, see Managing devices for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D. For 8233-E8B or 8236-E8C, see Managing devices for the 8233-E8B or 8236-E8C.
CCIN or FFC Type and model Part number Description 25A4 Any See PCIe 2-port 2-port PCIe Async EIA-232 asynchronous Adapter (FC 5289 and EIA-232 adapter FC 5290). Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
CCIN or FFC Type and model Part number Description 25C2 Any 00P4290 IBM dual-port Gigabit SX Ethernet PCI-X adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 25D2 Configuring JS21 SAS expansion adapter. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 25E6 The graphics adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 25E6 Any 74Y2025 Low profile PCIe 2D graphics adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2600 The Fibre Channel adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 2603 The 1-port or 2-port 4 Gb PCIe Fibre Channel adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2603 Any See Managing PCI adapters. 1-port 4 Gb PCIe Fibre Channel adapter Un-Px-Cx 2603 Any See Managing PCI adapters.
Failing function code 2609 The Fibre Channel adapter might be failing. Use the following table to determine the part number for the field-replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2609 Any See PCIe2 16 Gb 2-port Fibre Channel Adapter (FC EN0A; CCIN 577F). PCIe2 16 Gb 2-port Fibre Channel full-height adapter 2609 Any See PCIe2 LP 16 Gb 2-port Fibre Channel Adapter (FC EN0B; CCIN 577F).
2612 Any 19P4898 80/160 GB internal tape drive with VXA technology Un-Px-Dx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2613 The 200/400 GB half high Ultrium 2 tape drive might be failing.
Failing function code 2616 The 36/72 GB 4 mm internal tape drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2616 Any 23R2619 36/72 GB 4 mm internal tape drive Un-Dx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 262 The problem is in the 8-port multiport interface cable. Use the following table to determine the part number for the field replaceable unit (FRU).
Any See Failing function code 2625. PCIe QDR host channel adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 262B The 2-port PCIe2 10 GbE RoCE SFP+ adapter might be failing.
263 Any 10N6535 EIA-232 Terminal cable Un-P1-Cx-Ty If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2631 The integrated IDE controller might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 2642 The 73.4 GB U3 10,000 rpm 80–pin SCSI disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2642 Any 03N5260 or 03N6325 73.4 GB U3 10,000 rpm 80-pin SCSI disk drive Un-Px-Dx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2646 The 146.8 GB 10,000 rpm ultra320 80–pin SCSI disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model 2649 Part number Description Location code 03N5272 or 03N6337 300 GB 10,000 rpm ultra320 SCSI disk drive Un-Px-Dx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 264B The 36.
Failing function code 2650 Configuring iSCSI devices. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2651 Configuring SVC.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2658 The 73.4 GB 10,000 rpm 80–pin SCSI disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description Location code 266 Any 59F3432 RJ-45 to DB-25 converter cable Un-P1-Cx-Ty If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
Failing function code 2670 A 73 GB SAS interface small form factor 10,000 rpm disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2670 Any 42R8391 73 GB SAS interface Un-Px-Dx small form factor 10,000 rpm disk drive If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 267B The DVD-ROM drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2685 A 146 GB SAS interface small form factor 15,000 rpm disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description Location code 2699 Any See System parts. 600 GB SAS interface Un-Px-Dx small form factor 10,000 rpm disk drive If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 26B4 A 200 GB SATA 1.
Failing function code 26D0 The DAT 320 160 GB SAS tape drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 26D0 Any See System parts. DAT 320 160 GB SAS tape drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 26DD A 900 GB SAS interface small form factor 10,000 rpm disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Removable disk cartridges are supply items. To receive warranty service or to purchase additional removable disk cartridges in the United States and Canada, call 1-888-IBM-MEDIA. In other locations, contact your local provider of IBM storage products or see Storage Media (http://www.ibm.com/ storage/media). Removable disk cartridges are not service items. IBM service representatives are not dispatched to service or replace removable disk cartridges.
Failing function code 271 The problem is an X.25 attachment cable. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 271 Any 07F3151 Cable, X.25 attachment cable, X.21 (3 m) Un-P1-Cx-Ty 271 Any 53F3926 Cable, X.25 attachment cable, X.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 272 The problem is an X.25 attachment cable, V.24. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description Location code 2723 Any 35P1060 LTO6 FC tape drive If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 273 The problem is an X.25 attachment cable, V.35.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2752 An integrated multifunction card might be failing. Use the following table to determine the part number for the field-replaceable unit (FRU).
Failing function code 2756 A GX++ 2-port 10 Gb FCoE CNA SR optical adapter might be failing. Use the following table to determine the part number for the field-replaceable unit (FRU). CCIN Type and model Part number Description Location code 2B74 9119-FHB See 9119-FHB system parts. GX++ 2-port 10 Gb Un-Px-Cx FCoE CNA SR optical adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 279 The PTC resistor has been tripped. Note: This problem is related to a SCSI single-ended adapter. See SCSI service hints in the service information that is for the unit on which you are working. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 297 The texture memory module for the GXT800P graphics adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 2C9 The problem is in the PCI bus on the I/O backplane. Replace the I/O backplane. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2D01 The SCSI RAID battery pack might be failing.
Failing function code 2D05 The battery pack for the internal SAS RAID enablement card might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2D05 Any 74Y5667 Battery pack for the internal SAS RAID enablement card Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2D0E The PCIe SAS RAID battery pack might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
2BC2 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD 175 MB cache RAID Un-P2-C9-C1 and dual storage IOA enablement card If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
CCIN or FFC Type and model Part number Description Location code 2BD9 8202-E4B, 8205-E6B See System parts. RAID and cache storage controller Un-P1-C19 2BD9 8231-E2B See System parts. RAID and cache storage controller Un-P1-C18 If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2D1D A PCIe2 RAID SAS adapter dual-port 6 Gb adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 2D25 An embedded SAS adapter might be failing. All failing items listed in the following table for a specific type and model must be replaced at the same time. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 57C7 8202-E4C, 8205-E6C, 8231-E1C, 8231-E2C, See System parts.
Failing function code 2D28 The RAID and cache storage controller might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2B4C 8202-E4C, 8202-E4D, 8205-E6C, 8205-E6D See System parts. RAID and cache storage controller Un-P1-C19 2B4C 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2D6 The problem is a service processor card. Replace the service processor card. The FRU part number is 10N8752.
Failing function code 2E02 The 10 Gb Ethernet-LR PCIe adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 2E02 Any 10N9034 10 Gb Ethernet-LR PCIe adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2E0B An adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2E2 The problem is a voltage sensor problem. Replace the system backplane. The FRU part number is 03N6902.
CCIN or FFC Type and model Part number Description 2E24 Any See PCIe2 LP 2x10Gb FCoE 2x1GbE SFP+ Adapter (FC EN0J; CCIN 2B93). PCIe2 2-port 10 Gb FCoE SR and 2-port 1 Gb RJ45 Ethernet low-profile adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 2E31 A 10 Gb twinaxial Ethernet PCIe adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2E31 Any 74Y2095 10 Gb twinaxial Un-Px-Cx Ethernet PCIe adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
2B56 8408-E8D, 9109-RMD, 00E0778 9117-MMC, 9117-MMD, 9179-MHC, or 9179-MHD 2 x 1 Gb and 2 x 10 Gb twinaxial Ethernet adapter 2B57 8408-E8D, 9109-RMD, 00E0784 9117-MMC, 9117-MMD, 9179-MHC, or 9179-MHD 2 x 1 Gb and 2 x 10 Gb optical Ethernet adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2E55 A PCIe2 2-port 10 Gb FCoE SR and 2-port 1 Gb RJ45 Ethernet adapter might be failing. Use the following table to determine the part number for the field-replaceable unit (FRU).
CCIN or FFC Type and model Part number Description Location code 2E57 Any See PCIe2 LP 2x10Gb FCoE 2x1GbE SFP+ Adapter (FC EN0J; CCIN 2B93). PCIe2 2-port 10 Gb FCoE SR and 2-port 1 Gb RJ45 Ethernet low-profile adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2E60 An integrated multifunction card might be failing. Use the following table to determine the part number for the field-replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 2E8 The problem is in a processor card. To determine the FRU part number, check the system unit for installed processor cards.
To determine the FRU part number, go to the service information for the system on which you are working. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 30A The problem is in system memory.
Failing function code 442 The problem is a 9.1 GB ultra LVD SCSI disk drive. See the following table for the FRU part number. CCIN or FFC Type and model Part number Description Location code 442 Any 09L3117 9.1 GB ultra LVD SCSI disk drive Un-Px-Dx If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 447 The problem is a PCI 64-bit Fibre Channel adapter. The FRU part number is 80P4384. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 451 The problem is a 73.4 GB 15,000 rpm Ultra3 SCSI disk drive and carrier.
Failing function code 541 The problem is a 40 GB tape drive. See the following table for the FRU part number. CCIN or FFC Type and model Part number Description 541 7205-440, 7337-360 19P2042, 19P1629 40 GB tape drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Note: The FRU part numbers are interchangeable. Order the FRU part number that matches the FRU part number you are replacing. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 57D The problem is a 73.
Failing function code 601 The problem is a 9.1 GB LVD 68-pin SCSI disk drive. See the following table for the FRU part number. CCIN or FFC Type and model Part number Description Location code 601 Any 07N3675, 03N3873, 31L8768 9.1 GB LVD 68-pin Un-Px-Dx SCSI disk drive, 9.1 GB LVD 68-pin drive and carrier (U2), 9.1 GB LVD 68-pin drive and carrier (SP) Note: The FRU part numbers are interchangeable. Order the FRU part number that matches the FRU part number you are replacing.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 61D The 36.4 GB 10,000 rpm drive and carrier might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 624 The problem is an 18.2 GB LVD 80-pin drive and carrier (U2). The FRU part number is 03N3302.
Failing function code 637 The problem is a dual channel PCI-2 ultra2 SCSI adapter. The FRU part number is 03N3606. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 638 The problem is a 4.5 GB 16-bit Ultra SCSI SE disk drive.
Failing function code 63B The problem is a 9.1 GB 10,000 rpm, 80-pin SCSI disk drive. The FRU part number is 07N4853. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 63C The problem is a 18.2 GB LVD 10,000 rpm, 68-pin SCSI disk drive.
Failing function code 640 The 9.1 GB Ultra SCSI disk drive (80-pin) might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 640 Any 34L2233 9.1 GB ultra SCSI disk drive (80-pin) Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 64A The 9.1 GB 10,000 rpm drive and carrier might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 64E The 36.4 GB 10,000 rpm drive and carrier might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 653 Any 59H6923 18.2 GB ultra-SCSI 16-bit disk drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 655 The graphics adapter might be failing.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 65F See failing function code 254B. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
CCIN or FFC Type and model Part number Description 667 Any 01K7396 PCI 3-channel ultra2 SCSI RAID adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 669 The PCI Gb Ethernet adapter might be failing.
Failing function code 66D The PCI 4-channel Ultra3 SCSI RAID adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 66D Any 37L6892 PCI 4-channel ultra3 SCSI RAID adapter (base card only) Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 673 The 18.2 GB differential SCSI disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 673 Any 59H6925 18.2 GB differential SCSI disk drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 678 The 12 GB 4 mm SCSI tape drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 681 The 9.1 GB Ultra-SCSI 16-bit drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
684 Any 93H6563 Enhanced remote asynchronous node, 16-Port RS-422 684 Any 93H7091 Power supply, remote async node If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 685 The video accelerator adapter might be failing.
Failing function code 689 The 4.5 GB 16-bit Ultra SCSI SE disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 689 Any 83H7105 4.5 GB 16-bit ultra SCSI SE disk drive 689 Any 93H9005 4.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 691 An adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 697 An adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 69B Any 21P4106 64-bit/66 MHz PCI ATM MMF adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 69D An adapter might be failing.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 700 The 1.1 GB 8-bit SE disk drive assembly might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 703 The disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 703 Any 74G6996 2.2 GB 8-bit SE disk drive 703 Any 74G6998 Electronics card assembly Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 706 The disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 706 Any 74G7008 4.5 GB 16-bit SE disk drive 706 Any 74G8825 4.
CCIN or FFC Type and model 711 Any Part number Description Location code Unknown adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 713 The adapter might be failing.
Failing function code 722 The disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Any Description Location code Unknown disk drive If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
725 Any 96G2150 P70 display, 17-inch, southern hemisphere 725 Any 21L4570 P72 display, 17-inch, northern (white) 725 Any 21L4571 P72 display, 17-inch, northern (black) 725 Any 61H0215 P72 display, 17-inch, southern (white) 725 Any 61H0216 P72 display, 17-inch, southern (black) 725 Any 61H0412 P92 display, 19-inch, northern (white) 725 Any 61H0223 P92 display, 19-inch, northern (black) 725 Any 61H0224 P92 display, 19-inch, southern (white) 725 Any 61H0225 P92 display, 19-in
Failing function code 727 The async device might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model 727 Any Part number Description Location code Unknown async device If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 734 The CD-ROM drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 742 Any 11H8128 T2 PCI Ethernet adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 745 The tape cartridge auto loader might be failing.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 749 The 8 mm tape library might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 751 Any 08L1319 SCSI 32-bit SE F/W RAID adapter 751 Any 06H6036 SCSI RAID cable (1.0 m) 751 Any 52G4233 SCSI RAID cable (2.5 m) 751 Any 40H7351 SCSI RAID cable (6.0 m) Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 764 The adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 774 Any 27H1677 9.1 GB external SCSI DE disk drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 775 The graphics adapter might be failing.
Failing function code 778 The graphics adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 778 Any 24L0030 POWER GXT3000P 3D graphics adapter PCI Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 781 The coprocessor multiport adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 781 Any 84F7540 Coprocessor multiport adapter, model 2 (daughter) Note: Replace the daughter card before replacing the base card.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 785 The 8-port ISA async EIA-232/RS-422 adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
788 Any 07L9009 Ultimedia video capture adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 789 The external 2.6 GB rewritable optical disk drive might be failing.
Failing function code 790 The multibus integrated Ethernet adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 790 Any 42R7352 Multibus integrated Ethernet adapter problem. Replace the I/O backplane. Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 793 The 9.1 GB 16-bit SE disk drive assembly might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 793 Any 76H2698 9.1 GB 16-bit SE disk drive assembly Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
CCIN or FFC Type and model Part number Description 7C0 Any 03N6902 Interface problem between processor and system. Replace the system backplane. Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
Failing function code 807 The SCSI device enclosure might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model 807 Any Part number Description Location code SCSI device enclosure Note: If the resource description on the screen displays: 1. SES or SCSI Enclosure Services Device, use FFC 199. 2. SAFTE or SCSI Accessed Fault-Tolerant Enclosure Device, use FFC 2580.
Failing function code 812 The adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model 812 Any Part number Description Location code Common standard adapter logic problem Note: For type, model, and FRU information, see FFC 227. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
CCIN or FFC Type and model 816 Any Part number Description Location code Operator panel logic problem Note: For type, model, and FRU information, see FFC 221. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
821 Any Standard keyboard adapter problem. Note: For type, model, and FRU information, see FFC 221. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 823 There might be a standard mouse adapter problem.
825 Any 11K0571 NIO backplane, 9076 and POWER3 SMP high node If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 826 There might be a system port 1 adapter problem.
Any Standard diskette adapter problem. Note: For type, model, and FRU information, see FFC 221. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 82C The graphics adapter might be failing.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 836 The 128-port async controller might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 844 The SCSI subsystem controller might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model 844 Any Part number Description Location code RAIDiant array SCSI subsystem controller Note: See the 7135 documentation. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
868 Any Integrated SCSI I/O controller problem. Note: For type, model, and FRU information, see FFC 221. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 887 This failing function code is not supported on the system.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 894 The async communications adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 900 The graphics adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 900 Any 93H7983 GXT110P graphics adapter Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 904 The parallel device might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model 904 Any Part number Description Location code Vendor parallel device If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
912 Any 86F0125 Differential frame electronics Attention: Check RETAIN for frame electronics availability. Replace the complete drive assembly whenever possible. Replace the logic card only when the data on the disk must be saved. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 915 The 4 GB or 8 GB 4 mm tape drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 921 Any 1392090 101-key keyboard 921 Any 1394609 101-key keyboard Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 926 The tablet might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code 930 The keyboard might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 930 Any 39F8226 Lighted program function keyboard (LPFK), 6094 model 20 930 Any 39F8302 Cable, serial attachment, power Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Any Serial HIPPI PCI adapter Note: 1. Use the number printed above the bar code to order this part. 2. The FRU part number of the wrap plug that is used for this adapter is 21H3547. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
Failing function code 951 The 670 MB SCSI disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 951 Any 53F3429 670 MB SCSI disk drive 951 Any 6373521 Disk drive logic card Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
953 Any 93X0961 320 MB SCSI disk drive Note: Replace the complete drive whenever possible. Replace the logic card only when the data on the disk must be saved. 953 Any 93X0901 Logic card and frame assembly Note: Replace the complete drive whenever possible. Replace the logic card only when the data on the disk must be saved. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code 955 The 857 MB SCSI disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 955 Any 45G9502 857 MB SCSI disk drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
960 Any 52G0061 1.37 GB SCSI disk drive assembly Note: Logic card stocking is limited; special ordering is required. Check RETAIN for logic card availability. Replace the complete drive assembly when possible. Replace the logic card when the data on the disk must be saved. 960 Any 31G9756 Logic card Note: Logic card stocking is limited; special ordering is required. Check RETAIN for logic card availability. Replace the complete drive assembly when possible.
963 Any A machine type 3163 device is attached. Use device documentation. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 964 The tape drive might be failing.
CCIN or FFC Type and model Part number Description 968 Any 55F9902 1 GB SCSI SE disk drive Note: Check RETAIN for frame logic card availability. Replace the complete drive assembly when possible. Replace the logic card when the data on the disk must be saved. 968 Any 55F9909 Single-ended frame electronics Note: Check RETAIN for frame logic card availability. Replace the complete drive assembly when possible. Replace the logic card when the data on the disk must be saved.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 972 The 2.3 GB 8 mm tape drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 981 The 540 MB SCSI-2 Single-Ended disk drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description 984 Any 45G9467 1 GB 8-bit disk drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 986 The 2.4 GB SCSI disk drive might be failing.
CCIN or FFC Type and model Part number Description 990 Any 86F0118 2.0 GB SCSI-2 SE disk drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code 991 The 525 MB 1/4-inch SCSI tape drive might be failing.
Failing function code 994 The 5 GB or 10 GB 8 mm internal tape drive might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description 994 5202 59H3159 5 GB or 10 GB 8 mm internal tape drive Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code B08 The Ethernet 10 base twisted-pair transceiver might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code B31 The keyboard type is unknown. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code B69 The coprocessor multiport adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description B69 Any 33F8967 Coprocessor multiport adapter, model 2 (0 MB) Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code B74 The 6-port V.21 multiport model 2 interface card might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
B82 Any 71F0162 Coprocessor multiport V.35 cable If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code B83 The problem is a PCI 64-bit Fibre Channel adapter. The FRU part number is 80P4384.
B88 Any Generic SCSI I/O controller Note: 1. If the failing FRU for this FFC is PCI(x), where x is the PCI bus number, 0, 1, and so forth, see FFC 221. 2. Use the location code to identify the failing FRU. If the failing FRU is integrated on the system backplane, use FFC 221. If the failing FRU is not integrated on the system backplane, replace the FRU identified by its description that is shown with the location code for SCSI and SCSI-2 adapter. Choose the FFC for the appropriate SCSI I/O controller. 3.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code C11 The 2.4 GB SCSI disk drive assembly might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code C24 The fiber optic cable for the PCI Fibre Channel adapter might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
CCIN or FFC Type and model Part number Description C35 Any 65G4887 VOO card Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code C36 The attachment adapter cable might be failing.
CCIN or FFC Type and model Part number Description C46 Any 65G4890 16 MB VRAM memory module Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code C47 The 16 MB DRAM memory module might be failing.
Failing function code C95 The 4-port selectable interface board might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code C98 The cable might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description C98 Any 87H3405 IBM ARTIC960 4-port selectable EIA-232 cable Note: A wrap plug is included with each adapter and cable. C98 Any 87H3396 IBM ARTIC960 4-port selectable RS-449 cable Note: A wrap plug is included with each adapter and cable. C98 Any 87H3408 IBM ARTIC960 4-port selectable X.
CCIN or FFC Type and model Part number Description D01 Any See System parts. Generic L2 cache problem. Replace the processor card. Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
D46 Any 60G1063 Token-ring RJ-45 STP cable, 3 m (10 ft) Note: This cable is not used with the high-speed token-ring PCI adapter. D46 Any 93H8894 RJ-45 to 9-pin D-shell token-ring conversion cable Note: This cable is not used with the high-speed token-ring PCI adapter. D46 Any OEM cable Standard UTP RJ-45 cable If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
D57 Any 07L9822 8-Port multiport interface cable ISA async adapter If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code D59 The TP PCI Ethernet adapter might be failing.
Failing function code D67 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description D67 Any See System parts. 8 MB, ECC, 50 nsec memory module Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code D71 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
D74 Any System memory. See the system unit service information. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code D75 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code D78 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description D78 Any See System parts. 64 MB, ECC, 70 nsec memory module Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code D86 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code D90 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
D93 Any See System parts. 32 MB, parity, 70 nsec memory module If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code D94 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code E10 The riser card might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description E10 73H4532 Riser card E10 73H4532 Riser card E10 23L8117 Riser card E10 Location code See FFC 227. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code E13 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model E13 Any Part number Description Location code 128 MB, ECC, 70 nsec memory module If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code E17 The memory module might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code E22 The video cable might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Failing function code E29 The cache might be failing. Use the following table to determine the part number for the field replaceable unit (FRU).
Failing function code E3A The cache battery might be failing. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description E3A Any 37L6903 128 MB cache battery, U.S. E3A Any 00N9561 128 MB cache battery, Japan Location code If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Failing function code XXXX The 4-digit portion of the service request number (SRN) indicates the failing function code to service. Use the 4-digit portion of the SRN to find the failing function code. See Failing function codes. Failing items Failing items provide the information necessary to fix a problem identified by a system reference code (SRC). The failing items are listed in numerical order. FI00015 FI00015 is not supported on these models. Continue with the next FRU in the list.
FI00056 FI00056 indicates that any optical bus cable or a missing optical bus wrap connector is the failing item. For cable FRU part numbers, see Planning for cables. For wrap connector FRU part numbers, see Managing PCI adapters. FI00057 FI00057 indicates that the secondary optical link cable is the failing item. The failing item is the optical cable that runs between the bus expansion adapter cards in two separate expansion units.
FI00090 FI00090 indicates that the removable media device for an alternate IPL is the failing item. Determine the device that is failing by performing the following steps: 1. Select function 01 (Select IPL) on the control panel and press Enter to verify that the active IPL type is D. Note: Use the system configuration list to identify the device. The possible failing devices are the following type numbers: 3490, 3570, 3590, 632x, 6382, 6383, 6386, 6387, 63A0, 7208, 9348, and 9427. 2.
FI00098 FI00098 indicates that the load-source disk device is the failing item. Complete the following steps: 1. Determine the disk unit 1 type number. It is printed on a label on the front of the system frame. 2. If the system does not have a label that identifies the disk unit type, determine the part number of the disk unit by looking at a label located on the disk unit. You must remove the disk unit to see this label. 3. Replace the disk unit. 4. Locate the alternate load source device for the system.
FI00130 FI00130 indicates that the Licensed Internal Code for one of the IOPs or IOAs is the failing item. Determine the IOP or IOA type and location: 1. Determine the address of the IOP or IOA card. See the System reference code format description. 2. Determine the location of the IOP or IOA card. See Part locations and location codes, and get the type from the card in that location or address. 3.
FI00200 FI00200 indicates that the ac module or the removable power cable is the failing item. FI00204 FI00204 indicates that the bus cable between the system unit and an expansion unit or the bus cable between two expansion units is the failing item. FI00206 FI00206 is not supported on these models. Continue with the next FRU in the list. FI00230 FI00230 indicates that the Licensed Internal Code for the failing node is the failing item and needs to be restored.
FI00240 FI00240 is not supported on these models. Continue with the next FRU in the list. FI00244 FI00244 is not supported on these models. Continue with the next FRU in the list. FI00245 FI00245 indicates that the card enclosure for an unknown unit type is the failing item. See the symbolic FRU BACKPLN. FI00246 FI00246 is not supported on these models. Continue with the next FRU in the list. FI00248 FI00248 is not supported on these models. Continue with the next FRU in the list.
FI00315 FI00315 indicates that the installation time life of the battery power unit has been exceeded. Check any attached units that have battery power units and perform maintenance as needed. FI00316 FI00316 indicates that no I/O processors were found on the bus. Verify the configuration information for the system. If a bus is configured to be empty, there is no problem. FI00317 FI00317 indicates that the I/O processor cards at consecutive direct select addresses appear to be failing.
FI00580 FI00580 indicates that any storage device might be the failing item. The address of the failing storage device cannot be determined. Note the device type and see Finding parts, locations, and addresses to determine the FRU part number to replace. FI00581 FI00581 indicates that a storage device at the address identified by the problem isolation procedures for the reference code is the failing item. Use the service information of the I/O device to continue analyzing the problem.
FI00606 FI00606 indicates that the storage media is the failing item. Replace the storage media. FI00607 FI00607 indicates that a selector light pen attached to a display station is the failing item. Refer to the documentation for the display station for service information. FI00608 FI00608 indicates that the link protocol converter is the failing item. Refer to the documentation for the link protocol converter for service information.
Note the cable type, and see Planning for cables to determine the FRU part number to replace. FI00626 FI00626 indicates that the modem on the failing port is the failing item. Replace the modem. FI00630 FI00630 indicates that the multiline communications IOP is the failing item. Note the IOP type, and see Managing PCI adapters to determine the FRU part number to replace. FI00631 FI00631 indicates that a cable other than the cable from the workstation IOA to the first device is the failing item.
FI00705 FI00705 indicates that the remote data circuit-terminating equipment (DCE) is the failing item. Report this problem to the operator of the remote equipment. FI00708 FI00708 indicates that the local communications cable (X.21 interface) is the failing item. Check the communications cable for the part number. Note the cable type, and see Planning for cables to determine the FRU part number to replace. FI00709 FI00709 indicates that the local communications cable (V.35 interface) is the failing item.
FI00717 FI00717 indicates that the EIA-232/V.24 non-enhanced cable is the failing item. Check the communications cable for the part number. FI00718 FI00718 indicates that an IOP card is the failing item. Note the CFIOP type and see Managing PCI adapters to determine the FRU part number to replace. FI00719 FI00719 indicates that an IOA card is the failing item. Complete the following steps: 1. Is the IOA location information available in the service action log or management console? v Yes: Replace the IOA.
FI00725 FI00725 indicates that the Ethernet IOA card is the failing item. Use the IOA type to determine the part. Note the IOA type and see Managing PCI adapters to determine the FRU part number to replace. FI00726 FI00726 indicates that a communications IOA card is the failing item: Use the IOA type to determine the part. Note the IOA type, and see Managing PCI adapters to determine the FRU part number to replace.
Note the cable type, and see Planning for cables to determine the FRU part number to replace. FI00742 FI00742 indicates that the communications coupler is the failing item. Check the coupler for the part number. Note the coupler type and see Planning for cables to determine the FRU part number to replace. FI00751 FI00751 indicates that the Licensed Internal Code module is the failing item. Ask your next level of support for assistance. FI00810 FI00810 indicates that the magnetic tape is the failing item.
FI00851 FI00851 indicates that the I/O device attached to the tape IOP is the failing item. Use the service information of the I/O device to continue analyzing the problem. Note the device type, and see the following Managing devices topics to determine the FRU part number to replace. Models Topic 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D Managing devices for the 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D.
FI00872 FI00872 indicates that the interface is the failing item. Complete the following: v Internal device: See FI01140. v External device: See symbolic FRU EXTSCSI. FI00880 FI00880 indicates that a terminating plug on the device bus to this IOP is the failing item. Note: If the unit is a 9427, an internal terminating plug is used. See the service information for the specific device.
FI01040 FI01040 indicates that you have an OptiConnect system, and the error is on an iSeries or System i® server that is connected to it. FI01101 FI01101 indicates that the addressed IOA card on the I/O processor is the failing item. Complete the following steps: 1. Determine the address of the IOA card. See the System reference code format description. 2. Determine the location of the IOA card. 3. Replace the failing device. Use the device type to determine the part.
Complete the following steps: 1. Find the IOP address. See the System reference code format description. 2. To determine the location of the I/O processor card, see Part locations and location codes. The unit reference code indicates the I/O (SCSI) bus that has the problem: v URC 3020, 3100 -- I/O bus 0 v URC 3021, 3101 -- I/O bus 1 v URC 3022, 3102 -- I/O bus 2 v URC 3023, 3103 -- I/O bus 3 v Any other URC -- Any I/O bus on the I/O card 3.
4. Replace the IOAs, cards, cables, and devices that are attached to the IOP, one at a time, until you have corrected the problem. FI01119 FI01119 indicates that the backplane or a connection to the backplane might be failing. See the symbolic FRU BACKPLN. FI01121 FI01121 is not supported on these models. Continue with the next FRU in the list. FI01130 FI01130 indicates that the disk unit is the failing item.
Yes: Verify that there is no obvious problem with power to the device. If you suspect a power problem with the device, go to the service information for that external device. 3. The power supply cables or connections to internal disk units, tape units, or optical storage units might be the failing item. For part numbers, see Finding parts, locations, and addresses. v FI01201 FI01201 indicates that the disk drive is the failing item. Use the disk unit type number to determine the part number.
ACMODUL Your server lost power. This procedure will help you determine the source of the power loss condition that brought you here. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Power supply 1 Un-E1 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Power supply 2 Un-E2 8233-E8B, 8236-E8C See System parts. Power supply 1 (ac supply) Un-E1 8233-E8B, 8236-E8C See System parts. Power supply 2 (ac supply) Un-E2 8233-E8B, 8236-E8C See System parts.
ADJ_PHY This symbolic FRU displays the physical location code of the previous failing item in the failing item list. No service action is required for this FRU. AIRMOVR A fan might be failing. Before replacing any field replaceable units (FRUs), ensure that the fans and fan trays are fully seated into the fan connectors and that all cables are seated correctly. Replace the FRUs in order, one at a time, starting with the primary unit and then the secondary units.
7620 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Cooling fan fault Un-A2 7630 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Cooling fan fault Un-A3 7640 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Cooling fan fault Un-A4 7650 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Cooling fan fault Un-A5 7660 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts.
7611 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Cooling fan missing Un-A1 7620 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Fan assembly Un-A2 7621 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Cooling fan missing Un-A2 7630 8408-E8D, 9109-RMD, See System parts.
7651 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Cooling fan missing Un-A5 7600 5802, 5877 See System parts. Air-moving device (fan) Un-E1-A1 7601 5802, 5877 See System parts. Air-moving device (fan) Un-E1-A2 7602 5802, 5877 See System parts. Air-moving device (fan) Un-E2-A1 7603 5802, 5877 See System parts.
AJGFN00 Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the customer apply them. AJGJ601 Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the customer apply them. AJGJQ01 Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the customer apply them. AJGLD01 Licensed Internal Code is the failing item.
Table 1. IXS reference codes and instructions Reference code Instructions 1xxx-8910 Check the system error light (amber exclamation point) on the IXS panel. v If the system error light is on, call the customer's IXS service provider. v If the system error light is not on, see TWRCARD. Note: Removal of the ac line cord on the IXS unit is required to reset the flashing frame-indicating LEDs on the SPCN card. 1xxx-8920 Call the customer's IXS service provider.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. 1. Is the room temperature less than 35°C (95°F)? v No: Notify the customer. The customer must bring the room temperature within normal range. Continue with the next step. v Yes: Continue with the next step. 2.
v If the air being drawn into the unit is above the specified range, either move the unit to a place where the air is within range, or take steps to reduce the temperature of the air surrounding the unit. This can be accomplished by moving the source of the air that is too warm. v If the temperature of the air at the unit's air intake is within the range specified, contact your next level of support. AMBTMP2 Ambient air temperature is back within range.
AS4NTDD The Windows server application processor device driver might be causing the problem. Contact your next level of support for assistance. AUXCBL Replace the SCSI cable that connects the auxiliary cache I/O adapter to the storage I/O adapter. 1. Are you working on a 571F/575B combination storage and auxiliary cache IOA card set (uses two card slot locations)? Yes: This symbolic FRU does not apply. The SCSI cable is not a FRU on this card set. Go to the next item in the failing item list.
b. If no location information is available for either the device or the I/O adapter, find the address of the device or I/O adapter (see the System reference code format description). Use the address to find the location. See Part locations and location codes. c. Use the location code to determine in which unit the device, cable, and the connected backplane are located. Any backplane connecting the device or I/O adapter might be the cause of the problem.
BPC One of the BPCs failed to reach standby. Use the following table to perform the appropriate action for the SRC that occurred. SRC Replace this FRU Locations information 1xxx8740 BPC A (lower BPC) Part locations and location codes 1xxx8741 BPC B (upper BPC) This ends the procedure. BPCHANG The system is stopped on one of the base system integrated controller checkpoints. If the system hangs on one of the base system integrated controller checkpoints, perform the following steps: 1.
v No: Complete the following steps: a. Determine the location of the cards in the group using the DSA. Record the DSA (word 7 of the reference code) from the user interface you are using. b. Locate the cards specified in the DSA by performing isolation procedure MABIP53. Return here and continue with the next step after locating the cards. 2. Did isolation procedure MABIP53 identify a single card location? v Yes: This is the location of the failing item. Go to step 5.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. BRDGST1 The multiadapter bridge hardware is having a problem with one or more PCI cards or adapters in the first PCI bridge set in the enclosure, but the exact card or adapter cannot be identified.
5796, 7314-G30 See System parts. I/O backplane, PCI bridge set 1 Un-P1, Un-P1-C1, Un-P1-C2, Un-P1-C3 If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure.
CCIN or FFC Type and model Part number Description Location code 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD I/O backplane, PCI bridge set 2 Un-P2, Un-P2-C1, Un-P2-C2, Un-P2-C3, Un-P2-C4 5796, 7314-G30 I/O backplane, PCI bridge set 2 Un-P1, Un-P1-C4, Un-P1-C5, Un-P1-C6 See System parts. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
v Yes: The problem is in the FRU with the embedded adapter. Continue with the next step and replace that FRU. v No: The problem might be intermittent. Contact your next level of support. This ends the procedure. 5. For each unit, starting with the primary unit and then the secondary units, replace the failing items listed in the following table. CCIN or FFC Type and model Part number 8408-E8D, 9109-RMD, See System parts.
CABLEH There might be a problem with the cabling between the system controllers and the BPHs. Attention: v Before replacing any cables, ensure that the cables are properly routed and securely plugged. v If you are servicing a BPC and get a 1xxx 8720 or 8721 SRC for any BPC, ignore the error until you have the BPC powered on again. For 9119-FHB: 1. Is the SRC 1xxx 8720 or 8721? v Yes: Continue with the next step. v No: Go to step 3. 2.
SRC Action Locations information 1xxx1D04 Replace the cables between the front Part locations and location codes light strip and the service processors. This ends the procedure. 1xxx1D05 Replace the cables between the rear light strip and the service processors. This ends the procedure. 1xxx8731, 1xxx8732, 1xxx8733, 1xxx8734 Verify that the cabling between the BPA, BPCs, BPH, and the system controllers is correct. If a problem is found, correct it. This ends the procedure.
2. Use Table 2 below to determine the service action. If more than one location code is listed in the table for the cache battery pack, and the location of the cache battery pack is not available in the SAL, continue with step 3 to identify the location. Note: The 571F/575B combination storage and auxiliary cache IOA card set uses two card slot locations. The battery pack is located on the 575B side of the card set, regardless of the location found in the previous steps.
Table 2. Cache battery service information (continued) Part number 8202-E4C, 8202-E4D, 8205-E6C, 8205-E6D Using the type Embedded storage number of the storage controller on I/O IOA at the location backplane you found, see PCI adapter information by feature type to determine the part number. Un-P1-C14-E1 For SCSI and SAS adapters, see SAS RAID enablement and cache battery pack.
Table 2. Cache battery service information (continued) Replacement procedure Type and model Part number Description Location code 8231-E2B Using the type number of the storage IOA at the location you found, see PCI adapter information by feature type to determine the part number. Feature storage controller card plugged into I/O backplane Un-P1-C18-E1 Note: The system must be powered off to replace the cache batteries.
Table 3.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. CARDFLT Use this information to perform the appropriate action for the SRC you are working with. 1. Is the failing system a 9119-FHB? No: Continue with the next FRU in the failing item list.
1xxx1D15 The I/O hub card at Un-Pm-C39 in the book specified by the location code reported with the error. 1xxx5000 The system controller at Un-P1-C2 1xxx5001 The system controller at Un-P1-C5 1xxx8400 Replace the primary system controller. 1xxx8409 Replace the primary system controller. 1xxx8410 through 1xxx8417 Replace the primary system controller. 1xxx8420 through 1xxx8427 Replace the primary system controller. 1xxx8470 through 1xxx8477 Replace the primary system controller.
5796, 7314-G30 42R4491 Power supply Un-Ex For all other units, – SPCN cables – Power distribution card This ends the procedure. 2. Is the reference code 1xxx2612, 1xxx9012, 1xxx9013, 1xxx90F0, 1xxx9135, or 1xxxC62E? v No: Continue with the next step. v Yes: The failing item is the SPCN frame-to-frame cable or adapter. The following list shows the possible failing items, and the cable or adapter lengths when appropriate.
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D See System parts. SPCN port to backplane cable 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D See System parts. System backplane Un-P1 This ends the procedure. 5. Is the reference code 1xxx6003? v No: Continue with the next step. v Yes: The failing item is the 12X cable attached to the I/O backplane in the 5802 expansion unit. Replace the 12X cable going to the I/O backplane at location Un-P1.
11. If your system produced SRC 1xxx9138, you have a faulty location code or vital product data. Contact your next level of support. If your system produced SRC 1xxx9137, check the error log for RIO or HSL SRC B700698x or 12X HCA loop SRCs B70069Ex or B70069Fx logged around the same time as SRC 1xxx9137. Did your system produce SRC B700698x, B70069Ex, or B70069Fx? v No: Go to the next step. v Yes: Return to Starting a repair action and resolve SRC B700698x, B70069Ex, or B70069Fx to solve the problem. 12.
v No: Contact your next level of support. This ends the procedure. v Yes: This ends the procedure. CBLCONT This symbolic FRU is used to show additional locations for the endpoints of cables. This FRU appears in the serviceable event user interface of an operating system, service processor, or the management console, and is associated with the cable FRU that precedes it in the list. The location code associated with this FRU is the location of another end of the same cable.
5. Is there a USB interface between the IOA and the device? v No: Continue with the next step. v Yes: Complete the following steps: a. Verify that the USB cable is correctly connected to the ports. b. Continue with the next step. 6. Perform the verification procedures which are located in the service information for the system unit to see if the problem was corrected. This ends the procedure. CLCKMOD The logic oscillator is failing.
CLRNVRM A problem might exist with the service processor nonvolatile random access memory (NVRAM). Complete the following steps: 1. Is your system managed by a management console? v No: Continue with the next step. v Yes: Continue with step 3. 2. Complete the following steps: a. Power off the system. b. Using ASMI, select System Service Aids > Factory Configuration. c. Select Continue to clear the configuration.
8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. Storage backplane Un-P3 8233-E8B, 8236-E8C See System parts. Media backplane Un-P2 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Media backplane Un-P2-C9 If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
CRYPTLP Cryptographic adapter Licensed Internal Code problem. The Licensed Internal Code for the cryptographic adapter does not ship with the system. For systems with Licensed Internal Code V5R4M5 or earlier it is contained within the licensed program 5733-CY1 Cryptographic Device Manager. For systems with Licensed Internal Code V6R1M0 or later it is contained within the licensed program 5733-CY2 Cryptographic Device Manager.
Vary off the line. Use the CHGLINETH command to reduce the MAXFRAME value. Then vary the line back on. CTPNADR The ADPTADR value in CRTLINETH command is specified incorrectly. The configuration parameter that was identified as a possible problem can be verified by displaying the local area network line description with the DSPLIND command. Vary off the line. Use the CHGLINETH command to change the ADPTADR value to *ADPT. Then vary the line back on. DCA A DCA needs to be replaced.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Complete the following steps: 1. Does the SRC that sent you here begin with 506x, or are you working with an attached 5786 or 5787 disk expansion unit? v No: Continue with the next step.
2BBE 8. 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Device backplane Un-P2-C9 Use the following table to determine the part number for the field replaceable unit (FRU).
DEVICE The addressed storage device is the failing item. Complete the following. 1. Is the device location information available in the service action log (SAL)? v No: Continue with the next step. v Yes: Replace the failing item. 2. Find the IOP address and the device address (see the System reference code format description. 3. To determine the location of the I/O processor card, see Part locations and location codes and find the diagram of the system unit or the expansion unit.
Figure 2. Locations of DIMM 0, DIMM 1, DIMM 2, and DIMM 3 on 2892 Integrated xSeries Server (IXS) card. DIMM 1 Use this topic to view the locations of DIMM 0, DIMM 1, DIMM 2, and DIMM 3 on the 2890 and 2892 Integrated xSeries Server (IXS) cards. In the following two figures, the second DIMM from the top of the IXS card (DIMM 1) is the failing item. To determine the part number, go to symbolic FRU MEMORY. This ends the procedure. Figure 1.
Figure 2. Locations of DIMM 0, DIMM 1, DIMM 2, and DIMM 3 on 2892 Integrated xSeries Server (IXS) card. DIMM2_3 Use this topic to view the locations of DIMM 0, DIMM 1, DIMM 2 and DIMM 3 on 2892 Integrated xSeries Server (IXS) card. The third or fourth DIMM from the top (DIMM 2 or DIMM 3) of the IXS card is the failing item. To determine the part number, go to symbolic FRU MEMORY. This ends the procedure. Figure 1. Locations of DIMM 0, DIMM 1, DIMM 2 and DIMM 3 on 2892 Integrated xSeries Server (IXS) card.
DIMM0_1 Use this topic to view the locations of DIMM 0, DIMM 1, DIMM 2, and DIMM 3 on 2892 Integrated xSeries Server (IXS) card. The first or second DIMM from the top (DIMM 0 or DIMM 1) of the IXS card is the failing item. To determine the part number, go to symbolic FRU MEMORY. This ends the procedure. Figure 1. Locations of DIMM 0, DIMM 1, DIMM 2, and DIMM 3 on 2892 Integrated xSeries Server (IXS) card.
v If the SRC that sent you here is 506x7631 or 506x7634, replace the 5786, 5787, 7031-D24, or 7031-T24 fan located in Un-A3. See the table below to find the part number and location of the item to replace. This ends the procedure. v If the SRC that sent you here is 506x15xx, replace the 5786, 5787, 7031-D24, or 7031-T24 fans located in Un -A1, Un-A2, and Un-A3 one at a time until the problem is resolved. See the table below to find the part number and location of the item to replace.
5886 39R6547 Power supply (internal fan) Un-E2 5887 See System parts. Power supply (internal fan) Un-E1 5887 See System parts. Power supply (internal fan) Un-E2 EDR1 See System parts. Power supply (internal fan) Un-P1-E1 EDR1 See System parts. Power supply (internal fan) Un-P1-E2 EDR1 See System parts. Fan assembly Un-P1-C1-A1 EDR1 See System parts.
v If the SRC that sent you here is 50ADxxxx or you are working with an attached 5724 expansion unit, this failing item is not applicable. Continue with the next item in the failing item list. This ends the procedure. v If the SRC that sent you here is 57C31511 or 57C31515, replace the EDR1 power supply located in Un-P1-E1. See the following table for the part number and location of the item to replace. If this does not fix the problem, replace the power supply located in Un-P1-E2. This ends the procedure.
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C 21F9345 Two-port adapter cable Un-P1-Cx-Ty 8408-E8D, 9109-RMD, 21F9345 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Two-port adapter cable Un-P2-Cx-Ty DRVSWCH The address switches on an optical disk drive in the optical library need to be checked and verified. See 3995 Publications and Documentation for more information.
v Yes: For specific 358x attachment cable information, refer to the specific device and model service documentation, or contact your next level of support. This ends the procedure. 4. Find the IOA type: a. Find the IOA location. b. Use the location information of the IOA in the service action log if it is available. If the location is not available, find the address. See the System reference code format description. Use the address to find the location. See Part locations and location codes. c.
v All cables for the 9427 tape library must include an interposer (part 05H3834) on the device end of the cable. v All cables for the 3996 and 399F attachment are the responsibility of the external device service. v For specific 358X attachment cable information, see the specific device and model service documentation, or contact your next level of support. This ends the procedure. FCCABLE The Fibre Channel cable might be failing. Use the part number on the cable to determine the part number to replace.
CCIN or FFC Type and model Part number Description Location code 2787 80P6417 Fibre Channel IOA (for disk drive attachment only) Un-Px-Cy 280D 03N5014 4 Gbps Fibre Channel Un-Px-Cy (1 Port) adapter 280E 03N5016 PCI-X Fibre Channel disk controller 5704 80P6416 Fibre Channel IOA Un-Px-Cy (for removable media attachment only) 576B 32N1294 4 Gbps Fibre Channel Un-Px-Cy (2 Port) adapter 5774 10N7255 Gigabit PCI Express Dual Port Fibre Channel adapter 577D 10N9824 8 Gigabit PCI Express U
b. If the resource is an I/O processor, use "Resources associated with IOP" to find and display detail for the Fibre Channel I/O adapter. If the resource is a Fibre Channel I/O adapter, use "Resources associated with the IOP for all type 2847 I/O processors" to find and display the Fibre Channel I/O adapter. c. Select the Display additional port information function key on the Auxiliary Storage Hardware Resource Detail display.
11. Ask the customer whether the Fibre Channel IOA will attach devices now or whether the Fibre Channel IOA is to be used at a later time. Is the Fibre Channel IOA intended to attach devices at this time? v No: The wrap plug remain installed on the Fibre Channel IOA when it is not in use. No further service actions are required. This ends the procedure. v Yes: Complete the following steps: 1.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. FRPORT The 12X adapter or controller on one end of the link might be the failing item.
Finding the failing 12X adapter by using AIX or Linux 1. Determine on which 12X loop the failing adapter is located. Refer to Converting the loop number to 12X port location labels. 2. Identify each unit in the loop by following the cable. 3. Power down the system and remove all expansion units in the loop that starts and ends at the ports given in the previous step. 4. Power on the system to partition standby and check for the same SRC that sent you here.
CCIN or FFC Type and model Part number Description Location code 2BBD 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Midplane Un-P1 2BC3 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Dual-port 12X adapter Un-P1-C2, Un-P1-C3 295B 9119-FHB See System parts. 12X adapter Un-Py-C39, Un-Py-C40, Un-Py-C41, Un-Py-C44 Note: y = 2 - 9 520A 5796 See System parts.
2. If the problem persists after replacing the CD, replace the USB CDROM drive. 3. Replace the USB adapter to which the drive is attached. Use the following table to determine the part number for the field replaceable unit (FRU).
28EF 8408-E8D, 9109-RMD, 80P2994 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD 2 Port USB PCI adapter Un-P2-Cx This ends the procedure. FWCONS The console display might be failing. 1. If your server has an attached console, but the console display is not working, see the documentation for the display or try substituting a known good display for the one that is failing. 2. If you can see selection screens on the terminals, press the appropriate key on the input device within 60 seconds.
FWENET This symbolic can help determine a problem with an Ethernet adapter. Complete the following. 1. Verify that the MAC address is properly programmed in the adapter's EPROM. 2. Replace the adapter specified by the location code. See Managing PCI adapters for PCI adapter FRU part numbers. This ends the procedure. FWFLASH Symbolic FRU FWFLASH indicates that you might need to reload the server's firmware. Complete the following steps: 1. Reboot the server or partition. 2. Reflash the server firmware.
FWIDE1 The media or device might be failing. Complete the following steps: 1. Replace the media in the device specified by the location code. 2. Replace the device specified by the location code. See the following Managing devices topics for device FRU part numbers information for your system: Models Topic 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D Managing devices for the 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D.
1. Contact your network administrator to verify that the network addresses on the server and gateway are correct. 2. Use the System Management Services menu to correct the network addresses on the server if necessary. This ends the procedure. FWLPAR Look here for information about FWLPAR symbolic FRU. Perform one of the following options: v If a location code was reported with the error, probing failed for the PCI slot connector. 1. Check for platform firmware updates.
FWMBOOT Look here for information about FWMBOOT symbolic FRU. This checkpoint appears on the operator panel when partition firmware has entered the boot devices menu in the SMS because the multi-boot flag was turned on. The firmware is waiting for input from the user. If the firmware console is not open, the user cannot see the boot devices menu. In this case, the user might mistakenly assume that the system is hung. System firmware only progresses past this point when the user provides the required input.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure. FWNVR2 Look here for information about FWNVR2 symbolic FRU. If the error is persistent, replace the service processor.
3) Restart the system. c. If the problem persists, boot the operating system and verify the SCSI bus IDs of the SCSI controllers, and correct if necessary. d. Restart the system. 2. Contact your service support representative for further assistance. This ends the procedure. FWPCI1 Look here for information about FWPCI1 symbolic FRU. Perform one of the following options: v If the location code identifies a slot: 1. Check for adapter firmware updates. Apply the update if one is available. 2.
FWPCI2 Look here for information about FWPCI2 symbolic FRU. If you receive FWPCI2 symbolic FRU perform the following procedure. 1. If the location code identifies a slot: a. Check for adapter firmware updates. Apply the update if one is available. b. Check the cabling to the adapter (in particular, the adapters that have serial ports). Serial ports might require null modems or special cabling configurations to avoid connecting driver outputs together.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. If you receive symbolic FRU FWPCI3, do one of the following procedures. 1. If the location code identifies a PCI card slot: a. Check the cabling to the adapter (in particular, the adapters that have system ports).
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D with failing slot on the PCI riser card feature (if installed) See System parts. PCI riser card Un-P1-C1 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C See System parts. System backplane Un-P1 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD I/O backplane Un-P2 5796, 7314-G30 I/O backplane Un-P1 See System parts. This ends the procedure.
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D with failing slot on the PCI riser card feature (if installed) See System parts. PCI riser card Un-P1-C1 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C See System parts. System backplane Un-P1 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD I/O backplane Un-P2 5796, 7314-G30 I/O backplane Un-P1 See System parts.
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D with failing slot on the PCI riser card feature (if installed) See System parts. PCI riser card Un-P1-C1 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C See System parts. System backplane Un-P1 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD I/O backplane Un-P2 5796, 7314-G30 I/O backplane Un-P1 See System parts.
This ends the procedure. FWRIPL The FWRIPL procedures can help if a system or a partition will not boot. If a supported adapter is installed, perform the following steps: 1. Replace the adapter. For adapter FRU part numbers, see Managing PCI adapters. 2. Replace the I/O backplane (system backplane on certain systems) in the unit in which the adapter is plugged. Use the following table to determine the part number for the field replaceable unit (FRU).
The location code information is required to identify the ID of SCSI device failures as well as to indicate the location of the controller to which the device is attached. Check the system error logs to determine the location code information associated with the error code. 1. Replace the media (if it is a device with removable media). 2. Replace the SCSI device. See Finding parts, locations, and addresses for SCSI device FRU part numbers. This ends the procedure.
1. The partition firmware is waiting for a virtual terminal to be opened on the management console. Open a virtual terminal. 2. If a virtual terminal is open, the user might have entered a CTRL-S key sequence to stop the scrolling of data off the screen. If this is the case, enter a CTRL-Q key sequence to resume scrolling. 3. Check the Ethernet connection between the management console and the managed system. 4. Reboot the management console. 5. There might be a hardware problem with the management console.
HEA The failing component is the Host Ethernet Adapter (HEA). If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. Use the following table to determine the part number for the field replaceable unit (FRU).
Note: If you replace all of the FRUs in the FRU list, but the problem still exists, contact your next level of support. You might be directed to replace additional FRUs. “Additional FRUs” has more information about FRUs on specific models. Use this section when you are directed by your next level of support. Additional FRUs For the model or unit type you are working on, there might be additional FRUs which were not listed in the FRU list of the error.
v Yes: Service this network adapter error. This ends the procedure. 3. Verify that each peer management console with a missing connection is powered on and that its Ethernet connections are secure and functioning. Does the problem persist? v No: This ends the procedure. v Yes: Continue with the next step. 4. Have the customer verify that their network is operating properly. If the problem still persists, contact your next level of support. This ends the procedure.
HSL2 This is an HSL2/RIO-G copper HSL/RIO cable at both ends. Diagnostic code cannot determine the length of the cable. Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. HSL2_01 This is an HSL2/RIO-G copper HSL/RIO cable at both ends. The 01 value indicates the cable is 1 meter long. Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. HSL2_03 This is an HSL2/RIO-G copper HSL/RIO cable at both ends. The 03 value indicates the cable is 3 meters long.
This ends the procedure. HSL2_25 This is an HSL2/RIO-G copper HSL/RIO cable at both ends. The 25 value indicates that the cable is 2.5 meters long. Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. HSL2_xx This is an HSL2/RIO-G copper HSL/RIO cable at both ends. The xx value indicates the cable length in meters. Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. HSL_I2 This symbolic FRU is not supported on the system.
This ends the procedure. HSL_IB This is a 12X cable (green connectors). Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. HSL_Ix This is an HSL/RIO interposer card for copper HSL2/RIO-G (black) connections or optical HSL/RIO connections. The "x" value indicates the type of interposer card. Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. HSL_LNK The failing component is the 12X connection.
Table 8. HSL_LNK service information (continued) FRU Description INT_12X This is an internal 12X connection in an enclosure. Some units have internal 12X connections to or from 12X adapters in the unit. The internal connection might be contained in a single FRU that has multiple 12X adapters or the internal connection might be part of a FRU to FRU connection in the unit where each FRU has one or more 12X adapters.
Table 9. 12X FRU parts (continued) CCIN or FFC Type and model Part number Description Location code 2BBD 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. System backplane Un-P1 2BC3 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD 12X adapter Un-P1-C2, Un-P1-C3 295B 9119-FHB See System parts. 12X adapter Un-Py-C39, Un-Py-C40, Un-Py-C41, Un-Py-C44 Note: y = 2 - 9 50A2 5802, 5877 See System parts.
Table 11. 12X FRU parts CCIN or FFC Type and model Part number Description Location code 520A 5796, 7314-G30 See System parts. Riser Un-P1-C7 520B 5796, 7314-G30 See System parts. Riser Un-P1-C7 2. Did the replace correct the error? v Yes: The FRU you just replaced was the failing item. This ends the procedure. v No: Contact your next level of support. This ends the procedure. HSL_OPT This is an optical HSL/RIO cable.
One end of the cable has an HSL/RIO yellow connector and the other end has an HSL2/RIO-G black connector. The "xx" value indicates the length of the cable in meters. Go to HSL_LNK and follow the appropriate instructions. This ends the procedure. I2CBUS A fault was detected on the I2C bus. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Reference code 3114 Type and model or feature code Part number 8408-E8D, 9109-RMD, See System parts 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Description Location code 1. I/O backplane 1. Un-P2 2. Primary service processor card 2. Un-P1-C1 This ends the procedure. 2. Is the reference code 1xxx3140? v No: Continue with the next step. v 3. Is v v Yes: Replace the midplane in the 5802 expansion unit at location Un-P5. This ends the procedure.
v No: Continue with the next step. v Yes: Replace port card 2 in the 5802 expansion unit at location Un-P3-C2. If this is your second time here, replace these parts in the 5802 expansion unit in the following order: a. Midplane at location Un-P5. b. SAS conduit at location Un-P4. c. Disk drive backplane at location Un-P3. This ends the procedure. 11. Is the reference code 1xxx314A? v No: Continue with the next step. v Yes: Replace port card 3 in the 5802 expansion unit at location Un-P3-C3.
IH_HUB The I/O hub might be the failing item. Replace the system backplane at location Un-P1. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure. INT_12X The internal connection between two embedded 12X adapters might be failing.
CCIN Description Type and model Part number 73.4 GB 15,000 rpm ultra3 SCSI disk drive and carrier 03N6345 03N5280 73.4 GB 15,000 rpm ultra3 SCSI disk drive and carrier 80P3163 146.8 GB 10,000 rpm SCSI disk drive and carrier 03N6330 36.4 GB 15,000 rpm ultra3 SCSI disk drive and carrier 03N6340 03N5275 36.4 GB 15,000 rpm ultra3 SCSI disk drive and carrier 80P3159 73.4 GB 10,000 rpm 80-pin SCSI disk drive and carrier 03N5260 03N6325 18.
IO_HUB The failing component is the RIO/HSL hub on the IPL path. Use the following table to determine the part number for the field replaceable unit (FRU). Type and model Part number Description Location code 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C See System parts. System backplane Un-P1 8408-E8D, 9109-RMD See System parts.
3. Using the location codes you have identified, determine which system unit and expansion units have PCI adapters of this type assigned to the partition you are working with. Starting with the expansion units first, remove all of the PCI adapters of this type from one of the units (use Table 1 to guide you to the correct locations information). Attention: v Remove the PCI adapters from the system unit only after you have tried all of the expansion units first.
Table 12.
Table 12.
Table 12.
LBSADP1 This symbolic FRU is not supported on the system. Continue with the next FRU in the failing item list. LBSADP2 This symbolic FRU is not supported on the system. Continue with the next FRU in the failing item list. LBSADP3 This symbolic FRU is not supported on the system. Continue with the next FRU in the failing item list. LBSADP4 This symbolic FRU is not supported on the system. Continue with the next FRU in the failing item list. LBSADP5 This symbolic FRU is not supported on the system.
v Yes: This ends the procedure. 2. Is this the first time you are trying to update the server firmware while working on this problem? v No: Choose from the following options: – If you are a customer, contact your next level of support. – If you are a service provider, use a USB flash drive to update the server firmware. See Installing firmware using the USB port on the service processor on a system that is not managed by a management console.
Attention: Be aware that a newer level of server firmware might already have been downloaded before this problem occurred or when the problem was reported. This ends the procedure. LITSTRP Look here for information about LITSTRP symbolic FRU. Use the following table to perform the appropriate action for the SRC you are working with.
Have the customer check processor and memory allocations of the system or to the partition. The customer must ensure that there are enough functioning processor and memory resources in the system for all the partitions. Processor or memory resources that failed during the system IPL could have caused the IPL problem in the partition. Have the customer check the bus and I/O processor allocations for the partition. The customer must ensure that the partition has load source and console I/O resources.
CCIN or FFC Type and model Part number Description Location code 2BFB, 2BFC 8202-E4B, 8205-E6B, 8231-E2B See System parts. System backplane Un-P1 2B4B 8202-E4C, 8231-E1C See System parts. System backplane Un-P1 2B2D 8202-E4D, 8231-E1D See System parts. System backplane Un-P1 2B4A 8205-E6C, 8231-E2C See System parts. System backplane Un-P1 2B2C 8205-E6D, 8231-E2D See System parts. System backplane Un-P1 28A5 8233-E8B, 8236-E8C See System parts.
Table 13. Multi-adapter bridge errors Problem or message (these appear in uppercase in the console) Multi-adapter bridge has no IOP for the I/O adapters. Meaning or corrective action 1. System code detected one or more I/O adapters under the multiadapter bridge specified in the DSA, but no I/O processor to control them. The I/O adapters are not available to the system. The problem view lists the card locations controlled by the multiadapter bridge.
Table 13. Multi-adapter bridge errors (continued) Problem or message (these appear in uppercase in the console) Meaning or corrective action Multi-adapter bridge configuration change or error. System code has detected a change in the multiadapter bridge configuration or a configuration error since the last IPL. PCI I/O processor rejected assignment or removal of an IOA.
MASBUS The multiadapter bridge detected a problem with a connection to a PCI adapter that it controls either in a physical card location or embedded in a FRU. The problem is either in the bus between the multiadapter bridge and the adapter, or with the card slot. The card location might or might not have an installed card. 1. Are you working from the serviceable event view and a card location is listed with this FRU? v No: Record the bus number value, BBBB, in word 7 of the reference code.
2. If the drive is a 6330 DVD-RAM, clean the drive. The part number for the DVD cleaning kit is 19P0489. 3. If it is a tape media, clean the recording head in the tape unit. If there is a cleaning cartridge supported for the tape drive, clean the drive with the cleaning cartridge. If the cleaning LED remains on or the cleaning cartridge is ejected immediately, replace the cleaning cartridge and clean the tape drive again. 4. Attempt the failing operation again.
CCIN or FFC Type and model Part number Description Location code 8233-E8B, 8236-E8C See System parts. Processor card Un-P1-Cx System processor assembly Un-P3 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
Feature 2795/2895 2796/2896 2797/2897 Size 128 MB 256 MB 1 GB Notes: 1. At least 1 Pentium memory module is required in positions DIMM 0, DIMM 1, DIMM 2 or DIMM 3. 2. An IXS adapter card IOP (see Finding parts, locations, and addresses) is required in the IOP DIMM position. This IOP memory module is not interchangeable with the Pentium memory modules in positions DIMM 0, DIMM 1, DIMM 2 or DIMM 3. Memory for 2892 Integrated xSeries Server (IXS) card Figure 2.
This ends the procedure. MOVEIOA An incorrect hardware configuration was detected. The I/O adapter used by a guest partition is on the same PCI bridge set as an I/O processor in another partition. Guest partition data might be lost if any of the following occur: v A primary partition type D IPL is performed. v The I/O adapter is moved to an IBM i partition. v An error causes the logical partition (LPAR) configuration to not be used.
NODECR There is a problem with the node controller in a 9119-FHB processor book. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. 1. Is the SRC 1xxx1D10? v No: Continue with the next step.
NTDEVDR The Windows server device driver might be causing the problem. Contact your next level of support for assistance. NTLANDD The Windows server virtual LAN device driver might be causing the problem. Contact your next level of support for assistance. NTOPSYS The Windows server operating system might be causing the problem. Contact your next level of support for assistance. NTUSER Windows server user problem.
OPUSER The failing item indicates that the operator of the system console or the control panel performed an incorrect action. For more information, see 3995 Publications and Documentation. OSLIC An operating system has experienced a fatal error. If the SRC that sent you here is of the form B6xx xxxx, check for an IBM i PTF to correct the problem. If the SRC that sent you here is of the form BAxx xxxx, check for an AIX or Linux code patch to correct the problem.
2. Use the location code in the serviceable event view to find the location where the cable attaches to the system and then replace the cable. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure.
PCIERE1 Use this procedure to reseat the PCI Express (PCIe) cable and enclosure RAID module. Complete the following steps: 1. Is a location code in the form Un-Px-Cy-Tz-L1 available in the serviceable event view for a field-replaceable unit (FRU) that is associated with the reference code you are working on? v Yes: Go to step 3. v No: Continue with the next step. 2.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. 1. Power off the server. For information about how to power off the server, see the service information for the server on which you are working. 2.
8408-E8D, 9109-RMD See System parts. Midplane Un-P1 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD CCIN or FFC Type and model Part number Description Location code 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Service processor card Un-P1-C1 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Power supplies Un-Ex 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts.
– Voltage regulators – Backplane Use the following tables to determine the part number for the field replaceable unit (FRU). 5796, 7314-G30 CCIN or FFC Type and model Part number Description Location code 5796, 7314-G30 42R4491 Power supplies Un-Ex 5796, 7314-G30 10N8867 SPCN Card Un-P1-C8 5796, 7314-G30 See System parts. I/O drawer backplane Un-P1 7. Is there a reference code 2603? v No: This ends the procedure.
PIOCARD The hardware that controls PCI adapters and PCI card slots detected an error. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. The failing component is the adapter in the location specified by the direct select address (DSA) in the reference code.
Table 15. Failing items for symbolic FRU PIOCARD (continued) 2BFB, 2BFC 8202-E4B, 8205-E6B See description PCI adapter. If you Un-P1-Cx have detected a failing PCI adapter in a PCI slot of a system backplane, see Card positions to help identify the PCI slot that holds the failing adapter. Replace the PCI adapter that is in the failing slot. 2BDD, 2BE6 8202-E4B, 8205-E6B See description PCI adapter.
Table 15. Failing items for symbolic FRU PIOCARD (continued) 2B2C 8205-E6D, 8231-E2D See description PCI adapter. If you Un-P1-Cx have detected a failing PCI adapter in a PCI slot of a system backplane, see Card positions to help identify the PCI slot that holds the failing adapter. Replace the PCI adapter that is in the failing slot. 2BE6 8202-E4C, 8202-E4D, 8205-E6C, 8205-E6D See description PCI adapter.
Table 15. Failing items for symbolic FRU PIOCARD (continued) 2BB9 9117-MMB, 9179-MHB See description PCI adapter. If you Un-P2-Cx have detected a failing PCI adapter in a PCI slot of an I/O backplane, see Card positions to help identify the PCI slot that holds the failing adapter. Replace the PCI adapter that is in the failing slot. 2B59 9117-MMC, 9117-MMD, 9179-MHC, or 9179-MHD See description PCI adapter.
Table 15. Failing items for symbolic FRU PIOCARD (continued) 520C 5796, 7314-G30 See description PCI adapter. If you Un-P1-Cx have detected a failing PCI adapter in a PCI slot of an I/O expansion drawer, see Card positions to help identify the PCI slot that holds the failing adapter. Replace the PCI adapter that is in the failing slot. This ends the procedure. PLDUMP A platform dump occurred. 1. Find the SRC that occurred with the platform dump. a.
PPCISYS The failing component is the primary PCI bus in a system unit. Use symbolic FRU PRI_PCI to determine the FRUs and service information. This ends the procedure. PPCITWR The failing component is the primary PCI bus under an HSL I/O bridge or RIO adapter in an I/O unit. Use symbolic FRU PRI_PCI to determine the FRUs and service information. PRI_PCI This symbolic FRU represents the PCI bus generated under a 12X adapter I/O bridge.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure. PRIMIOA Replace the storage I/O adapter to which the auxiliary cache I/O adapter is connected. 1. Find the location of the auxiliary cache I/O adapter: a.
Type and model Failing items 9125-F2C 1. Replace the DCCAs at locations Un-P1-C147 and Un-P1-C148, one at a time. 2. Replace the system backplane at location Un-P1. PTFSRCH Licensed Internal Code is the failing item. Look for fixes (PTFs) associated with the reference code and have the customer apply them. PTNNTWK One or more connections to a partition have been lost. 1.
CCIN or FFC Type and model Part number Description 1464, 6008 Any 22R5219 SPCN cable (6 meters) 1465, 6007 Any 22R5221 SPCN cable (15 meters) 1466, 6029 Any 22R5222 SPCN cable (30 meters) 0369 Any 41U0128 Optical SPCN cable (100 meters) Any 39J3865 SPCN optical adapter Location code PWROC This is not a valid symbolic FRU for this machine type. PWRSPLY A power supply might be the failing item.
1. Is the reference code 1xxx15xx 1xxx60x6, or 1xxx71xx? v No: Continue with the next step. v Yes: Complete the following steps: a. Find the unit reference code in the following table to determine the FRU part number and location for the failing power supply. b. Ensure that the power cables to the power supply are properly connected and seated. The green Power Good LED on the power supply will illuminate when power is correctly connected to the power supply. c.
1510, 1511, 1512, 1513, 9117-MMB, 1514, 7110 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Power supply Un-E1 1520, 1521, 1522, 1523, 9117-MMB, 1524, 7120 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Power supply Un-E2 1510, 1511, 1512, 1513, 5796, 7314-G30 1514, 1516, 1517 42R4491 Power supply Un-E1 1520, 1521, 1522, 1523, 5796, 7314-G30 1524, 1526, 1527 42R4491 Power supply Un-E2 1507, 1510, 1511, 1512, 5802, 5877 6006 See System parts.
Reference code Missing power supply Service action 1xxx1601 Un-E1 If the power supply is missing, install it. If the power supply is installed, ensure that the power cables to the power supply are properly connected and seated. The green power good LED on the power supply will illuminate when the power is correctly connected to the power supply.
7. Is the reference code 1xxx3154 or 1xxx3155? v No: Return to Starting a repair action. This ends the procedure. v Yes: Replace the power supply (DCA) at location Un-E2 in the 5802 expansion unit. If that does not resolve the problem, replace the power supply (DCA) at location Un-E1 in the 5802 expansion unit. This ends the procedure. PWRVPD Use ASMI to set the configuration ID and MTMS value.
Note: Serial numbers are case sensitive. (All alpha characters contained in the serial number must be entered as a capital letter.) v 8D for the 7314-G30 expansion units. 9. If the server is powered on to firmware running state, go to the next step. If the server is powered on to firmware standby state go to step 11. 10. See the following note, then see Powering off an expansion unit. Then continue with step 11. Note: a. Do not disconnect the ac power cables after powering off the expansion unit. b.
22. Return to the procedure that sent you here. QDCCRLS Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the customer apply them. QSYSOPR Look here for information about QSYSOPR symbolic FRU. Look in the System Operator message queue for a message with the same date and time as the problem. Perform any actions defined in the message. REFER Look here for information about REFER symbolic FRU.
ROUTER Any network switch that iSCSI data might pass through between the IBM i iSCSI target adapter and a System x or BladeCenter iSCSI initiator adapter might be the failing item. SASCABL The SAS device cable might be failing. If the device is an internal device (not in an external disk expansion unit), there is no cable. Continue with the next failing item in the failing item list. This ends the procedure. If the device is in an external expansion unit, ensure the cables are connected correctly.
3. Is the device an internal device (not in an external expansion unit)? v No: Replace the expanders/ESMs in the external expansion unit one at a time until the problem is resolved. This ends the procedure. CCIN or FFC Type and model Part number Description Location code 509D 5720, 7214-1U2 See System parts. Electronics tray, also known as the Enclosure Services Manager (ESM) Un-P1 50AD 5724 See System parts.
SI_CARD The failing component is the 12X adapter card in the system unit. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D See System parts. GX dual-port 12X HCA Un-P1-Cx 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts. GX dual-port 12X HCA Un-P1-Cx 8233-E8B, 8236-E8C See System parts.
– IBM i Hardware Service Manager (HSM) – Hardware Service Manager (HSM) – The system configuration listing Record the unit type or feature and continue with the next step. 2. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D See System parts. System backplane Un-P1 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D See System parts.
2. Use the following table to find the replacement FRU part number for the FRU location identified previously in this procedure. CCIN Type and model Part number Description Location code 2BDD, 2BE6 8202-E4B, 8205-E6B See System parts. PCIe expansion riser Un-P1-C1 2BDA 8202-E4B, 8205-E6B See System parts. 12X adapter Un-P1-C2, Un-P1-C8 2BE6 8202-E4C, 8202-E4D, 8205-E6C, 8205-E6D See System parts.
v Yes: Use that location and Table 25 on page 334 to find and replace the failing part. This ends the procedure. v No: Continue with the next step. Note: In most circumstances, the SRC logged by the system firmware includes a FRU list. In very few circumstances (as in the following examples), the failure requires immediate system termination.
b. Compare the values from the previous step to the loop location information table for your server below. Record the values for the 12X loop number and the 12X port location code. Then continue with the next step. Table 16. 8202-E4B, 8205-E6B SIIOADP 12X loop location information Hub (decimal) Loop number (hex / dec) Location code for leading port of the loop 1 0781/1921 Un-P1-C2 2 0782/1922 Un-P1-C8 Table 17.
Table 23. 9117-MMC, 9117-MMD, 9179-MHC, or 9179-MHD SIIOADP 12X loop location information Hub (decimal) Loop number (hex / dec) Location code for leading port of the loop 2 0783/1923 Un-P1-C2-T1 3 0786/1926 Un-P1-C3-T1 Table 24.
5. Isolate the failing 12X adapter by walking the cabling for the specified 12X loop from the leading port to the trailing port. Complete the following steps: a. Begin walking the cabling by starting at the 12X loop number and 12X port location code that you recorded in step 4.b. b. Starting with 0 (zero) for the first 12X adapter on the loop, follow the loop cabling and count each 12X adapter in the order it is cabled. For example, the first 12X adapter is 0, the next is 1, the next is 2, and so on. c.
Table 25. SIIOADP FRU part numbers (continued) 2BC3 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD 12X adapter Un-P1-C2, Un-P1-C3 295B 9119-FHB See System parts. 12X adapter Un-Py-C39, Un-Py-C40, Un-Py-C41, Un-Py-C44 2E00 9125-F2C See System parts. System backplane Un-P1 50A2 5802, 5877 See System parts. I/O backplane Un-P1 50AA 5802, 5877 See System parts. Midplane Un-P5 50A2 5803, 5873 See System parts.
Table 26. Correcting an invalid configuration on an HSL/RIO loop (continued) PRC Problem identified Corrective action xxxx 3201 Clustered systems on multiple HSL/RIO loops Ensure all clustered systems are on the same HSL/RIO loop. xxxx 3202 Multiple SPD migrated expansion units detected Migration expansion units are not supported; remove them. xxxx 3207 SPD migrated expansion unit not on first HSL/RIO loop Migration expansion units are not supported; remove them.
Table 27. Status indicated by the PRC (continued) PRC Indicated status 3205 During the IPL, Licensed Internal Code determined that the loop was not complete. v This is expected if there are no I/O units on the loop. v This error can also occur when an I/O unit, shared I/O unit, or another system on the loop did not complete powering on by the time this system's Licensed Internal Code checked the loop for completeness.
2. Is there a range of card positions (PCI bridge set) listed in the problem view for this failing item? v No: Continue with the next step. v Yes: Licensed Internal Code could not identify the slot with the error. Perform MABIP50 to determine the card position with the failure. This ends the procedure. 3. Record the direct select address (DSA), which is word 7 of the reference code from the problem view display. 4. Examine the multiadapter bridge function number in the DSA. See DSA translation.
v Yes: The first two characters in word 4 of the reference code will identify the platform Licensed Internal Code component that has control of the slot. Continue with the next step. 2. What is the value of the first two characters of word 4 of the reference code? v 81: The concurrent maintenance component has control of the slot. The concurrent maintenance procedure must complete before the partition will be able to perform an IPL. This ends the procedure.
FRU name (check in order, one at a time) Location 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D service processor to management console Ethernet cable Un-P1-T3 or Un-P1-T4 8233-E8B, 8236-E8C service processor to management console Ethernet cable Un-P1-T7 8408-E8D, 9109-RMD service processor to management console Ethernet cable Un-P1-C1-T2 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD service processor to management console Ethernet cable Un-P1-C1-T6 9119-FHB HMC 1 to BPH A Un-P1-C
STGCART The USB removable storage cartridge might be failing. Complete the following steps: 1. Is a location code available in the serviceable event view for this field-replaceable unit (FRU)? v Yes: Determine the location of the port by removing -Lx from the location code. Replace the USB removable storage cartridge at the port location. For more information, see Part locations and location codes.
Read the SRC description and perform any actions indicated. SVCPROC The service processor might be failing. Use the table below to determine the FRU part number for the service processor. Some units have the service processor built into the system backplane. Note: After you replace the part and before attempting to power on the server, set the configuration ID for the SPCN. Otherwise, the server will not perform an IPL. For information about setting the configuration ID, see PWR1917.
If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure. SYSBKP2 The failing component is the system backplane. After you have replaced the part, set the enclosure serial number before powering up, otherwise the machine will not perform an IPL.
– If the first byte is a 50, replace the primary unit I/O backplane. – If the first byte is a 51, replace the secondary unit 1 I/O backplane. v If you have access to a management console, log in as PE user. Display the event details for the corresponding service processor system. Look at the field Platform log ID, which contains a decimal value that you need to convert to a hexadecimal value. – If the first byte is a 50, replace the primary unit I/O backplane.
TAPCNFG Look here for information about TAPCNFG symbolic FRU. One of the following configuration problems was detected: v Tape and disk devices are attached to an I/O processor or IOA that does not support tape and disk devices at the same time. v An unsupported device type or model is attached. Correct the configuration problem before exchanging any parts. TOD The battery for the time-of-day battery is low or failing. See symbolic FRU TOD_BAT.
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C See System parts. System unit time-of-day (TOD) battery Un-P1-E1 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Primary service Un-P1-C1-E1 processor time-of-day (TOD) battery 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Secondary service Un-P1-C1-E1 processor time-of-day (TOD) battery See System parts.
2. Select Start a service tool > Hardware service manager > Logical hardware resources > High-speed link (HSL) resources. 3. Select Include non-reporting resources then click Display detail for the 12X loop that you want to examine. The loop number is the number from word 7 of the reference code above. 4. The display that appears shows the port status of the Network Interface Controller (NIC) for the loop that you selected. Record the resource name, type-model, and serial number. 5.
2. Each line in that 12X loop represents a 12X adapter or controller. Find the first one with a "Trailing Port Status" of failed. Replace the failing adapter or controller. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 2BDA 8202-E4B, 8205-E6B See System parts. 12X adapter Un-P1-C2, Un-P1-C8 2BDA 8202-E4C, 8202-E4D, 8205-E6C, 8205-E6D See System parts.
TPMD_OV The thermal power management firmware has detected that the system is operating without power supply redundancy. The maximum power limit for the operational power supply has been reached and action has been taken to reduce power consumption. A power-related SRC might or might not have been logged. If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes.
The SPCN card can be on either an adapter style card or integrated on the system backplane or an I/O backplane in an attached I/O expansion unit. Complete the following steps to service this FRU: 1. Is the system reference code (SRC) 1xxx00AD? v No: Go to step 3. v Yes: The 1xxx00AD SRC might be caused by the service processor being intentionally reset. An intentional reset is caused by an action such as a pin hole reset, ASMI menu selection, or part replacement.
– For SRC 1xxx5001: - For models 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD, replace the service processor card in the second drawer of a multiple-drawer system. Use the following table to determine the part number for the field-replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Service processor card Un-P1-C1 3. Verify that all cables are seated correctly. 4.
– For a model 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8233-E8B, 8236-E8C, contact your next level of support. This ends the procedure. – On a model 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD, replace the midplane. Use the following table to determine the part number for the field-replaceable unit (FRU).
UC235 The problem might be that the card (a resource) was removed from the card enclosure without updating the system configuration records. Note: If the system has OptiConnect, verify that the remote system was powered on at the time of the failure. To update the system configuration records select Hardware System Manager > Logical Hardware Resources > System Bus Resources > Non-reporting Resources > Remove. This ends the procedure.
Local System .----------. | | | | Remote System | | Local Modem Remote Modem or Controller | | .-----------. .-----------. .----------. | +----+ +------//------+ +----+ | | | ’-----------’ ’-----------’ | | | | ^ ^ ^ ’----------’ | | | | | ^ | | | | | | | | | | | | ’----------’ --------------- The problem is here------------------ UJ0E6 The problem has been isolated to the remote modem, or the remote system or controller. Local System .----------.
| | | | | | ’----------’ | | | | | | The problem is here. UJ6P3 An error occurred in the Facsimile Support/400 licensed program. Please contact your next level of support for possible corrective actions. Find additional information on Facsimile Support for iSeries in the Facsimile Support for AS/400 User's Guide. UJ9GC The configuration for the wireless network has been identified as a cause of the problem.
UJA34 A configuration parameter might be incorrect. To determine the configuration parameter that was identified as a possible problem, search for the error in the service action log and display the failing item information for the error. The failing item description associated with this symbolic FRU identifies the parameter that might be the problem. The line configuration parameter that was identified as a possible problem can be changed by using the WRKLIND command.
To determine the configuration parameter that was identified as a possible problem, search for the error in the service action log and display the failing item information for the error. The failing item description associated with this symbolic FRU identifies the parameter that might be the problem. The configuration parameter that was identified as a possible problem can be verified by displaying the binary synchronous line description with the DSPLIND command.
The configuration parameter that was identified as a possible problem can be verified by displaying the IDLC line description with the DSPLINID command. The line description was created by the CRTLINASC command. You might need to review the CRTLINASC command information to determine whether the configuration parameter is wrong. Some software problems can be temporarily solved by changing the configuration parameter, even if the original value was correct.
This ends the procedure. UJE31 There might be a problem with the Token-Ring Network Manager program. Contact the token-ring administrator responsible for your network. UJE32 There might be a problem with the Token-Ring Network Management function. Contact the token-ring administrator responsible for your network. UJE33 The token-ring adapter returned status information because it has received a beacon frame from the token-ring network.
The configuration parameter that was identified as a possible problem can be verified by displaying the local area network control unit description with the DSPCTLD command. The controller description was created by the CRTCTLAPPC, CRTCTLHOST, or CRTCTLRWS command. You might need to review the appropriate command information to determine whether the configuration parameter is wrong.
UJE40 The problem might be at the remote site or on the network media. Complete the following steps: 1. Ask the remote site operator to verify the following items: v The remote equipment is powered on and ready. v The configuration values are correct. v The local area network cables are securely connected and are not damaged. 2. If the problem continues, run all available diagnostic tests on the remote equipment and perform the repair action specified. This ends the procedure.
This type of error message sometimes contains information about system performance. See the original system message for cause and recovery information about the error. UJJ38 A user specified X.25 facility, such as packet size, window size, reverse charging, or closed user group, might not have been correctly assigned. UJJ39 Look here for information about UJJ39 symbolic FRU. Refer to the "Configure your iSeries server for communications" information. UJP37 A configuration problem occurred.
determine the part number. Using the resource name logged with this error and hardware service manager, determine the physical location of the solid state drive. Then use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number Description Location code 58B0 8233-E8B and 8236-E8C system units with device backplane type/feature 2A16 or 2A39 44V6821 2.
UNM32 The licensed internal code of the communications I/O card cannot obtain a necessary resource because of a heavy workload. This can be caused by too many configured stations, too many users, maximum inbound or outbound data sizes, as well as other considerations.
3. Consult your local ISDN network provider or service representative for assistance in correcting the problem. This ends the procedure. UNU02 The problem might be at the remote location. Complete the following steps: 1. Have the remote site operator verify that the remote equipment is powered on and ready, and that the remote configuration values are correct and compatible with the local configuration. 2. If the problem continues, determine whether data is being transferred over the remote ISDN interface.
Some software problems can be temporarily solved by changing the configuration parameter, even if the original value was correct. Report this problem to your service representative if you use this temporary change. UPLF1 The system might not have been able to complete the Advanced Peer-to-Peer Networking (APPN) session initiation due to the number of jobs that were active when the timeout occurred. The timeout condition could have been caused by a system performance problem.
UPLF5 The session initiation attempt might have failed because of a route selection problem. The available nodes and transmission groups in the Advanced Peer-to-Peer Networking (APPN) topology might be unacceptable for the class-of-service being requested. A possible solution is to select a different class-of-service for the session initiation request so that the existing network topology is considered acceptable.
CCIN or FCC Type and model Part number UPS Description Location code Remote power controller (RPC) If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure. 3. Complete the following steps: a.
3. Find the product activity log for the system reference code (SRC) by completing the following steps: a. Select System Service Tools (SST). If you cannot get to SST, select DST. b. c. d. e. Note: Do not perform an IPL of the system to get to DST. In the Service Tools display, select Start a service tool. In the Start a Service Tool display, select Product activity log. In the Product Activity Log display, select Analyze log. In the Select Subsystem Data display, select All Logs.
USB_IOA The USB I/O adapter (IOA) might be failing. Complete the following steps: 1. Is the IOA location available in the service action log? Yes: Replace the USB IOA at the location indicated. For more information, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system. This ends the procedure. No: Continue with the next step. 2.
7. Record the 2 hexadecimal digits that immediately follow the D7C1E3C8 digits. This is the logical USB port number. 8. Use the following table to determine the physical USB port location. Move or replace USB devices at the location indicated. For more information, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.
v The cables are located near a source of electrical interference. v The cables are loose, damaged, or not correctly connected. UY1Z2 This error might occur if you attempted to activate more workstations than the amount allowed. Perform one of the following to correct the problem: v Turn off the power for the workstation that caused the error, or connect the workstation to a different controller. v Turn off the power for a different workstation that is connected to the same workstation controller.
VIOSLOG Correct any serviceable events in the Virtual I/O Server (VIOS) logical partition that is hosting the I/O devices that reported the problem. If the problem in the client logical partition persists, continue with the next failing item in the failing item list. VIRTDRV A virtual device problem was detected in the guest partition. Resolve any storage errors that are reported in the serviceable event view of the host partition. VPDPART Look here for information about VPDPART symbolic FRU.
– 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D: If the processor modules and memory DIMMs are installed correctly, replace both processor modules. If that does not correct the problem, replace all of the memory cards. See System parts. to determine the part number for the field replaceable unit. This ends the procedure. – 8233-E8B, 8236-E8C: If the processor cards and memory DIMMs are installed correctly, replace all processor cards.
Reference code Action 1xxx8414 Replace processor module 2 at location Un-P1-C10. See System parts to determine the part number for the field replaceable unit. This ends the procedure. – 8231-E2B: Reference code Action 1xxx8413 Replace processor module 1 at location Un-P1-C10. See System parts to determine the part number for the field replaceable unit. 1xxx8414 Replace processor module 2 at location Un-P1-C9. See System parts to determine the part number for the field replaceable unit.
Reference code Action 1xxx8413 Replace the processor card at location Un-P3. See System parts to determine the part number for the field replaceable unit. 1xxx8414 Replace the processor card at location Un-P3. See System parts to determine the part number for the field replaceable unit. This ends the procedure. 5. Is the reference code 1xxx8423? v No: Continue with the next step. v Yes: Use the reference code in the following table to find the FRU part number.
Reference code Action 1xxx8423 Replace processor card 1. If this replacement does not fix the problem, replace the midplane. See System parts to determine the part number for the field replaceable unit. This ends the procedure. 6. Is the reference code 1xxx8442, 1xxx8443, or 1xxx8444? v No: Continue with the next step. v Yes: Use the reference code in the following table to find the FRU part number.
v Yes: The wrong service processor card is installed or the VPD is not correct. Replace the service processor card in the failing drawer. Use the following table to determine the part number for the field replaceable unit (FRU). CCIN or FFC Type and model Part number 8408-E8D, 9109-RMD, See System parts. 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD Description Location code Service processor card Un-P1-C1 This ends the procedure. 9.
v Yes: Replace port card 4 at location Un-P3-C4 in the 5802 expansion unit. This ends the procedure. v No: Return to Starting a service call and look for a 1xxxyyyy SRC. Follow the actions for that SRC. This ends the procedure. VRMOD The system detected a voltage problem. Complete the following to service this FRU: 1. Power off the system. 2. Unplug the AC. 3. Reseat the VRMs. Refer to Part locations and location codes for voltage regulator modules.
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Class A Notices The following Class A statements apply to the IBM servers that contain the POWER7 processor and its features unless designated as electromagnetic compatibility (EMC) Class B in the feature information. Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
VCCI Statement - Japan The following is a summary of the VCCI Japanese statement in the box above: This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions.
Electromagnetic Interference (EMI) Statement - Taiwan The following is a summary of the EMI Taiwan statement above. Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures.
EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen." Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)“.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
VCCI Statement - Japan Japanese Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics Guideline (products less than or equal to 20 A per phase) Japanese Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics Guideline with Modifications (products greater than 20 A per phase) IBM Taiwan Contact Information Electromagnetic Interference (EMI) Statement - Korea Germany Compliance Statement Deutschsprachiger EU Hinweis: Hinweis für Gerät
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden.
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