Bull ESCALA T610, PL 400T and PL 600T User’s Guide ORDER REFERENCE 86 A1 39KX 02
Bull ESCALA T610, PL 400T and PL 600T User’s Guide Hardware June 2001 BULL CEDOC 357 AVENUE PATTON B.P.
The following copyright notice protects this book under the Copyright laws of the United States of America and other countries which prohibit such actions as, but not limited to, copying, distributing, modifying, and making derivative works. Copyright Bull S.A. 1992, 2001 Printed in France Suggestions and criticisms concerning the form, content, and presentation of this book are invited. A form is provided at the end of this book for this purpose.
Contents Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISO 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3. Using the Service Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service Processor Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Service Processor Menus Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Service Processor Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving and Restoring Service Processor Settings . . . . . . . . . . . . . . . .
Chapter 4. Using System Management Services . . . . . . . . . . . . . . . . . . . . . . . . . . Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Initial Program Load Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP Parameters . . . . . . . . . . . . . . . . . . . . .
vi Appendix A. Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unit Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 A-1 A-1 Appendix B. Service Processor Setup and Test . . . . . . . . . . . . . . . . . . . . . . . . . . . Service Processor Setup Checklist . .
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: • vii • vii A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. Caution notices appear on the following pages: • vii • viii For a translation of the safety notices contained in this book, see the System Unit Safety Information manual, order number 86 X1 11WD.
Unit Emissions The unit–related emission value is equal to or lower than 70dB(A). Der Geräuschpegel der Einheit ist kleiner oder gleich 70 db(A). Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below.
About This Book This book provides information on how to install and remove options, use the system, use diagnostics, use service aids, and verify system operation. This book also provides information to help you solve some of the simpler problems that might occur. ISO 9000 ISO 9000 registered quality systems were used in the development and manufacturing of this product.
x ESCALA T610 and PL 600T User’s Guide
Chapter 1. Introducing the System This system is a high performance entry server in a a deskside system unit. It provides a 64–bit symmetric multiprocessing (SMP) with true multithreaded application support in a double–wide deskside box. System Features Bus Architecture Ten PCI slots are available: • Six of the slots are 64–bit PCI full–size slots at 66 MHz, 3.
• Standard CD–ROM drive with sliding tray (D16) • Standard 3.5–inch, 1.
Internal Hard Disk Drives Three bays available to install disk drives, as follows: • Disk bay 3, a two position SCSI disk drive bay (D13 and D14) This bay supports two SCSI disk drives. • Disk bay 2, a six–position hot–plug disk drive bay (D07 – D12) This bay can accommodate a six–position SCSI disk drive cage or a six–position SSA disk drive cage.
Front View 1 2 14 3 4 13 5 6 12 7 11 8 10 9 1 Media Bay (Optional Drive): Used for installing an optional media device. 2 CD–ROM Drive: CD–ROM drive used to load software or data files. 3 Diskette Drive: Diskette drive used to load software or data files. 4 Operator Panel Display: Displays current status of system unit startup, or diagnostic information in the event of a hardware problem. 5 and 6 Two–Position SCSI Disk Drive Bay: Position used to install two SCSI disk drives.
Rear View 1 11 12 13 2 3 4 14 10 9 7 8 6 5 1 and 2 Expansion Slots: For adding PCI adapters. 1 Expansion Slot 12 2 Expansion Slot 3 3 Test Port ( ): For testing during manufacturing 4 Parallel Port ( ): For connecting a parallel printer or other parallel devices. 5 External SCSI Port ( ): For connecting external SCSI devices. 6 10/100 BaseT Ethernet Port ( ): For attaching your computer to an Ethernet/Twisted pair connection through a 10baseT connector.
Chapter 2. Using the System This chapter discusses system power control and use of options such as the keyboard, mouse, and drives supported by the ESCALA T610, PL 400T and PL 600T systems. Operator Panel The following diagram shows the locations of the operator panel display and the operator panel pushbuttons.
Powering On and Powering Off the System This section provides procedures for powering on and powering off the system. Powering On the System Perform the following steps to power on the system unit: 1. Set the power switches of the attached devices to on. Note: When the system is plugged in but not powered on, the Power–on LED flashes slowly. 2. Press the Power on/off button one the operator panel.
POST Indicators POST (Power–On–Self–Test) indicators indicate tests that are being performed as the system is preparing to load the operating system. The POST indicators are words that display on the system console. Each time that the system starts a different step in the POST, a POST indicator word appears on the console. Each word is an indicator of the tests that are being performed. The POST screen displays the following words: Memory Memory test Keyboard Initialize the keyboard and mouse.
POST Keys The POST keys, if pressed after the keyboard POST indicator displays and before the last (speaker) POST indicator displays, cause the system to start services or or to initiate service mode boots used for configuring the system and diagnosing problems. The keys are described below: Note: The program function keys (F1–F12) on a keyboard attached to the system unit are no longer used and will be ignored during POST.
Console Strategy The firmware starts a console–selection sequence at system boot time if any of the following are true: • A console has not yet been selected • A previous console–selection sequence timed out • A change in the system configuration has affected the console (keyboard installed/removed, mouse installed/removed, graphics adapter installed/removed or moved to another PCI slot).
Using the Keyboards Several keyboards are available for the system unit. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of different countries. The functions of each keyboard depends on the software used. The character sets for the keyboards are contained and explained in the documentation for your operating system.
Handling the Mouse Correctly For best operation, handle the mouse with care. Incorrect handling can damage the mouse. Do not: • Operate the mouse on cloth, unfinished wood, newspaper, or carpet. • Drop or hit the mouse. • Carry the mouse by holding onto the cable. • Expose the mouse to extreme temperatures or direct sunlight. • Place the mouse in liquid spills. Caring for the Mouse Make sure that the operating surface for the mouse is smooth, clean, and flat.
4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a lint–free cloth until dry. 5. Inspect the ball cavity (3) in the mouse for foreign materials. If there are any foreign materials, remove them. 6. Replace the ball. 7. Replace the retaining ring on the mouse and align it with the open slots in the ball cavity. 8. Turn the retaining ring clockwise until the open slots are covered and you hear the ring snap into place. Using the 3.
Loading and Unloading the 3.5–Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive. To unload the diskette, push the diskette–unload button. The diskette unloads partially from the drive. Remove the diskette. Using the CD–ROM Drive CAUTION: A Class 3 laser is contained in the device.
Cleaning the CD–ROM Drive This CD–ROM drive has an internal head–cleaning mechanism, and therefore does not require an external cleaning device. The internal cleaning mechanism cleans the head every time the tray is operated. Always handle discs carefully by the edges to avoid leaving fingerprints or scratching the disc. This helps the disc to maintain good readability. Discs can be wiped with a soft, lint–free cloth or lens tissue. Always wipe in a straight line from the inner hub to the outer rim.
Chapter 3. Using the Service Processor The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ASCII terminal when OK is displayed on the operator panel or when the service processor has detected a server problem (such as a surveillance failure). For a summary of the service processor functions and the methods used to invoke them, see the following table.
Service Processor Menus The service processor menus are divided into two groups: • General user menu – the user must know the general–access password. • Privileged user menus – the user must know the privileged–access password. If the server is powered off, the service processor menus can be accessed locally or remotely. Accessing the Service Processor Menus Locally Service processor menus can be accessed locally by connecting an ASCII terminal to serial port 1 (S1) or serial port 2 (S2).
General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general–access password, if set, to access this menu. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | GENERAL USER MENU | | | | 1. Power–on System | | | | 2. Power–off System | | | | 3. Read VPD Image from Last System Boot | | | | 4. Read Progress Indicators from Last System Boot | | | | 5.
• Exit from Menus Selecting this option will exit the service processor menus. You can re–enter the menus by pressing any key on the console. Privileged User Menus The following menus are available to privileged users only. The user must know the privileged access password, if set, to access these menus.
• Language Selection Menu See ”Language Selection Menu” on page 3-18 for more information. • Call–In/Call–Out Setup Menu See ”Call–In/Call–Out Setup Menu” on page 3-18 for more information. • Set System Name Allows setting of the system name. Service Processor Setup Menu The Service Processor Setup menu shown below is accessed from the Main Menu: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | SERVICE PROCESSOR SETUP MENU | | | | 1.
Privileged Access Password General Access Password None None Service processor MAIN MENU displays Set None Users with the password see the service processor MAIN MENU. Users without password cannot log in. Set Set Resulting Menu Users see menus associated with the entered password Note: If you forget the password, you must remove the battery for at least 30 seconds to disable the password. • Change Privileged Access Password Set or change the privileged–access password.
• OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | OS Surveillance Setup Menu | | | | 1. Surveillance: | | Currently Enabled | | | | 2. Surveillance Time Interval: | | 2 minutes | | | | 3. Surveillance Delay: | | 2 minutes | | | | | | 98.
• Serial Port Snoop Setup Menu This menu can be used to set up Serial Port Snooping, in which the user can configure serial port 1 as a ”catch–all” reset device. From the Service Processor Main Menu, select option 1, Service Processor setup menu, then select option 8 (Serial Port Snoop Setup Menu). +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | SERIAL PORT SNOOP SETUP MENU | | | | 1. System reset string: | | Currently Unassigned | | | | 2.
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available here: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | SYSTEM POWER CONTROL MENU | | | | 1. Enable/Disable Unattended Start Mode: | | Currently Enabled | | | | 2. Ring Indicate Power–On Menu | | | | 3. Reboot/Restart Policy Setup Menu | | | | 4. Power–On System | | | | 5. Power–Off System | | | | 6.
• Reboot/Restart Policy Setup Menu The following menu controls Reboot/Restart Policy: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | Reboot/Restart Policy Setup Menu | | | | 1. Number of reboot attempts: | | Currently 1 | | | | 2. Use OS–Defined restart policy? | | Currently Yes | | | | 3. Enable supplemental restart policy? | | Currently No | | | | 4. Call–Out before restart: | | Currently Disabled | | | | 98.
• Enable/Disable Fast System Boot Allows the user to select the speed of the system boot. Attention: Selecting the fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. • Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | Boot Mode Menu | | | | 1. Boot to SMS Menu: | | Currently Disabled | | | | 2.
System Information Menu This menu provides access to system configuration information, error logs, system resources, and processor configuration. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | SYSTEM INFORMATION MENU | | | | 1. Read VPD Image from Last System Boot | | | | 2. Read Progress Indicators from Last System Boot | | | | 3. Read Service Processor Error Logs | | | | 4. Read System POST Errors | | | | 5. Read NVRAM | | | | 6.
• Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time. An example of this menu is shown below: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | PROCESSOR CONFIGURATION/DECONFIGURATION MENU | | | | 77.
Contact your marketing representative for information about obtaining and installing system firmware update packages. • Memory Configuration/Deconfiguration Menu These menus allow the user to change the system memory configuration. If it is necessary to take one of the memory DIMMs offline, this menu allows you to deconfigure a DIMM, and then reconfigure the DIMM at a later time. When this option is selected, a menu displays, showing the memory riser cards in the system.
The error status of the each memory DIMM is indicated by AB, where B indicates the number of errors and A indicates the type of error according to the following table: 1: 2: 3: 4: Bring–up failure Run–time non–recoverable failure Run–time recoverable failure Group integrity failure A error status of 00 indicates that the memory DIMM has not had any errors logged against it by the service processor. To change the memory configuration, select the number of the memory DIMM.
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 15: 10.32 16: 10.34 13: 10.36 14: 10.38 11: 10.40 12: 10.42 9: 10.44 10: 10.46 7: 10.45 8: 10.47 5: 10.41 6: 10.43 3: 10.37 4: 10.39 1: 10.33 2: 10.35 Processor Card Memory DIMM Locations for Service Processor Menus 8: 3.48 7: 3.50 6: 3.52 5: 3.54 4: 3.55 3: 3.53 2: 3.51 1: 3.
Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and display or change the I/O type. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | POWER CONTROL NETWORK UTILITIES MENU | | | | 1. Lamp Test for all Operator Panels | | | | 2. Display I/O Type | | | | 3. Change I/O Type | | | | 98.
Language Selection Menu The service processor menus and messages are available in different languages. This menu allows a language to be selected in which the service processor and system firmware menus and messages are displayed. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | LANGUAGE SELECTION MENU | | | | 1. English | | | | 2. Francais | | | | 3. Deutsch | | | | 4. Italiano | | | | 5. Espanol | | | | 6. Svenska | | | | 98. Return to Previous Menu | | | | 99.
• Call–Out Test Menu tests the configuration after the modem is installed and configured. In order for this test to execute successfully, at least one of the following numbers must be assigned: – Service center telephone number – Customer administration center telephone number – Digital pager telephone number Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing the current selections.
Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | Serial Port Speed Setup Menu | | | | 1. Serial Port 1 Speed: | | Currently 9600 | | | | 2. Serial Port 2 Speed: | | Currently 9600 | | | | | | 98.
• Customer Administration Center Telephone Number is the number of the System Administration Center computer (catcher) that receives problem calls from servers. Contact your system administrator for the correct telephone number to enter here. Until you have that number, leave this field unassigned. • Digital Pager Telephone Number is the number for a numeric pager carried by someone who responds to problem calls from your server.
• Number of retries is the number of times you want the server to retry calls that failed to complete. Customer Account Setup Menu This menu allows users to enter information that is specific to their account. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | Customer Account Setup Menu | | | | 1. Customer Account Number: | | Currently Unassigned | | | | 2. Customer RETAIN Login userid: | | Currently Unassigned | | | | 3.
Service Processor Functions This section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table.
System Power–On Methods This section discusses the following system power–on methods: • Power–on Switch • Service Processor Menus Privileged users can power–on the system by selecting the System Control Power Menu option from the main menu and then selecting the Power–on System option from the system power control menu. General users should select Power–on System on the general user menu.
Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power–on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized. Restart must follow a successful reboot.
Enable supplemental restart policy – The default setting is No. If set to Yes, the service processor restarts the server when the operating system loses control and either: • The Use OS–Defined restart policy is set to No. OR • The Use OS–Defined restart policy is set to Yes and the operating system has no automatic restart policy.
System Firmware Updates This section provides information and instructions for updating the system firmware. You may need to perform these steps if you are installing an option or if your support representative has instructed you to update your firmware. If the system cannot be powered on, but the service processor menus are available, see “Updating System Firmware From the Service Processor Menus” below.
Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even if intermittent, are reported as a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the availability of the system until a scheduled maintenance window, processors and memory DIMMs with a failure history are marked ”bad” to prevent their being configured on subsequent boots.
Service Processor System Monitoring – Surveillance Surveillance is a function in which the service processor monitors the system, and the system monitors the service processor. This monitoring is accomplished by periodic samplings called heartbeats. Surveillance is available during two phases: • System firmware bringup (automatic) • Operating system runtime (optional) System Firmware Surveillance System firmware surveillance is automatically enabled during system power–on.
Call–Out (Call–Home) The service processor can call out (Call–Home) when it detects one of the following conditions: • System firmware surveillance failure • Operating system surveillance failure (if supported by operating system) • Restarts • Critical hardware failure • Abnormal operating system termination To enable the call–out feature, do the following: 1. Connect a modem to serial port 1 (S1) or serial port 2 (S2). 2.
Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port. The mirror port is determined when keyboard input is detected from the other port. From this point on, the service processor only sends information to the active port and the mirror port.
Service Processor Error Log The service processor error log, an example of which is shown below, contains information about error conditions detected by the service processor. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | Error Log | | | |1. 11/30/99 19:41:56 Service Processor Firmware Failure | | B1004999 | | | | Enter error number for more details. | | Press Return to continue, or ’x’ to return to menu. | | Press ”C” to clear error log, any other key to continue.
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | LCD Progress Indicator Log | | BoFF | | 0539..17 | | 0538..17 | | 0539..17 | | 0538..17 | | 0539..17 | | 0581 | | 0538..17 | | 0539..12 | | 0538..12 | | 0539..
Service Processor Operational Phases This section provides a high–level flow of the phases of the Service Processor (SP). SP Power Applied Pre–Standby Phase Standby Phase SP Menus Available Bring–Up Phase SMS Menus Available Runtime Phase AIX Login Prompt Available Pre–Standby Phase This phase is entered when the server is first connected to a power source. This phase is exited when the Power–On Self–Tests (POSTs) and configurations tasks are completed.
• Menus The Service Processor menus are password–protected. Before you can access them, you need either the General User password or the Privileged User password. Bring–Up Phase This phase is entered upon power–on, and exited upon loading of the operating system. The bring–up phase components are as follows: • Retry Request Check The Service Processor checks to see if the previous boot attempt failed.
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Chapter 4. Using System Management Services Use the System Management Services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text–based Open Firmware command line (OK prompt), which is available from the System Management Services Utilities menu, allows you to configure certain adapters. To start the System Management Services, do the following: 1. Turn on or restart the system. 2.
Password Utilities Entering this selection permits access to the options shown on the following screen: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | | |Password Utilities | | | | | | 1 Set Privileged Access–Password | | 2 Remove Privileged–Access Password | | 3 Unattended Start Mode | | | | | | | | .––––––.
Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of your system. You must first specify the network parameters as shown in the following screen: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | |Network Parameters | | | | 1. IP Parameters | | 2. Adapter Parameters | | 3. Ping | | | | | | | | .––––––.
Adapter Parameters Select the Adapter Parameters option from the Network Parameters menu to view an adapter’s hardware address, as well as configure network adapters that require setup. A screen similar to the following displays when you make this selection: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | |Adapter Parameters | | | | Device Slot Hardware Address | | | | 1. Gigabit Ethernet 4: U0.1–P1–I4/E1 0004ac7c0135 | | 2. token–ring 5: U0.
+––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | |PING IP Address | | | | 1. Client IP Address [9.3.146.162] | | 2. Server IP Address [9.3.146.171] | | 3. Gateway IP Address [0.0.0.0] | | 4. Subnet Mask [0.0.0.0] | | | | | | | | .–––––––––. .––––––.
MultiBoot Multiboot allows you to select a method for booting the system. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ |Multiboot | | | | 1 Select Software | | 2 Software Default | | 3 Select Install Device | | 4 Select Boot Devices | | 5 OK Prompt | | 6 Multiboot Startup | | | | | | | | | | | | .––––––.
Select Boot Devices Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen.
Selecting any of the Configure Boot Device options displays a screen similar to the following. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | | | | | Configure Nth Boot Device | | | | Device Current Device | | Number Position Name | | | | 1 1 Diskette | | 2 4 Ethernet ( loc=U0.1–P1–I4/E1 ) | | 3 – Token–Ring ( loc=U0.1–P1–I5/T1 ) | | 4 2 SCSI CD–ROM id=1 ( loc=U0.1–P1/Z1 ) | | 5 3 SCSI 9100 MB Harddisk id=5 ( loc=U0.1–P1/Z1 ) | | | | | | | | | | | | | | | | .––––––.
OK Prompt This option provides access to the Open Firmware command prompt. Use the Open Firmware command prompt to set up an adapter that is not configurable with the System Management Services. Documentation supplied with an adapter may direct you to use this option if it is needed. To exit from the Open Firmware command prompt, type: reset–all or power off the system and reboot.
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Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of Online Diagnostics and Standalone diagnostics. Online Diagnostics, when they are installed, reside with AIX in the file system. They can be booted: • in single user mode (referred to as service mode) • run in maintenance mode (referred to as maintenance mode) • run concurrently (referred to as concurrent mode) with other applications.
Undefined Terminal Types If you specify an undefined terminal type from the DEFINE TERMINAL option menu, the menu prompts the user to enter a valid terminal type. The menu redisplays until either a valid type is entered or you exit the DEFINE TERMINAL option.
Running the Diagnostics from a TTY Terminal Note: Consider the following when you run diagnostics using a TTY–type terminal as the console display: See the operator manual for your type of TTY terminal to find the key sequences you need to respond to the diagnostics. Refer to the Terminals and Printers Configuration Guide, order number 86 A1 22WE, for more information about terminals settings.
Note: Pressing the F3 key (from a defined terminal) produces a Confirm Exit menu which offers two options: continuing with the shutdown by pressing the F3 key; or returning to diagnostics by pressing Enter. For undefined terminals, pressing 99 produces a full–screen menu which offers two options: continuing with the shutdown by pressing 99 and then Enter; or returning to diagnostics by pressing Enter.
Maintenance Mode Maintenance mode runs the Online Diagnostics using the customer’s version of the AIX operating system. This mode requires that all activity on the AIX operating system be stopped so the Online Diagnostics have most of the resources available to check. All of the system resources except the SCSI adapters, memory, processor, and the disk drive used for paging can be checked.
5. Turn on the power. a. After the Keyboard indicator appears, press the numeric 5 key on the keyboard to indicate that diagnostics are to be loaded. b. Enter any requested passwords. c. Follow any instructions to select a console. 6. After the diagnostic controller loads, DIAGNOSTIC OPERATING INSTRUCTIONS appear on the console display. 7. Follow the displayed instructions to test the desired resources. 8. When testing is complete, use the F3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS.
Chapter 6. Introducing Tasks and Service Aids The AIX Diagnostic Package contains programs that are called Tasks. Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics, or performing a service aid on a resource. This chapter describes the Tasks available in AIX Diagnostics Version 4.2 and later. Note: Many of these programs work on all system model architectures.
• Create Customized Configuration Diskette • Delete Resource from Resource List • Disk Maintenance • Display Configuration and Resource List • Display Firmware Device Node Information • Display Hardware Error Report • Display Hardware Vital Product Data • Display Machine Check Error Log • Display Microcode Level • Display or Change Bootlist • Display or Change Diagnostic Run Time Options • Display Previous Diagnostic Results • Display Resource Attributes • Display Service Hints • Display Software Product Da
Chapter 7. Using the System Verification Procedure Use the system verification procedure to check the system for correct operation. If you are analyzing a hardware problem, see Chapter 8, ”Hardware Problem Determination”. Step 1. Considerations before Running This Procedure Notes: 1. If this system unit is directly attached to another system unit or attached to a network, make sure that communications with the other system unit are stopped. 2. This procedure requires use of all of the system resources.
c. Follow any instructions to select a console. 6. When the Diagnostic Operating Instructions display, go to Step 3. If you are unable to load the diagnostics, go to ”Problem Determination When Unable to Load Diagnostics” on page 8-7. Step 3. Running System Verification On the Diagnostic Operating Instructions screen, do the following: 1. Press Enter. 2.
Chapter 8. Hardware Problem Determination This chapter provides information on using Standalone or Online Diagnostics to help you solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you are able to load the Standalone or Online Diagnostics. If you are unable to load the Standalone or Online Diagnostics, go to ”Problem Determination When Unable to Load Diagnostics” on page 8-7.
Step 3 Determine if the operating system is accepting commands. Is the operating system accepting commands? NO The system must be turned off in order to run diagnostics. Verify with the system administration and users that the system may be turned off. If so, then turn off the system unit and go to ”Step 6”. YES Go to ”Step 4”. Step 4 Diagnostic tests can be run on many resources while the operating system is running.
Step 6 This step loads Online Diagnostics in service mode. If you are unable to load the diagnostics, go to ”Step 7”. 1. Turn the power on. 2. When the keyboard indicator appears, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 3. Enter any requested passwords. 4. Follow any instructions to select a console. Did the Diagnostics Operating Instructions display without any obvious display problem? NO Go to ”Step 7”. YES Go to ”Step 9”.
Step 10 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform the action listed in the Action column. Keyboard Type Action 101–key keyboard. Identify by the type of Enter key used. The Enter key is within one horizontal row of keys. Record error code M0KBD001 and report the problem to the service organization. 102–key keyboard. Identify by the type of Enter key used. The Enter key extends into two horizontal rows of keys.
The New Resource menu is displayed. Follow the displayed instructions. Note: Devices attached to serial ports S1 or S2 will not appear on the New Resource menu. If the Diagnostic Mode Selection menu is displayed, select Problem Determination and go to ”Step 12”. If you get an SRN, record it, and go to ”Step 14”. If you do not get an SRN, go to ”Step 17”. The system does not respond to selecting diagnostics Go to ”Step 10”.
Step 14 The diagnostics produced an SRN for this problem. 1. Record the SRN. 2. Report the SRN to the service organization. 3. STOP. You have completed these procedures. Step 15 When you are loading the Standalone Diagnostics, the attributes for the terminal must be set to match the defaults of the diagnostic programs. The ASCII terminal must be attached to serial port 1 on the system unit. Are you going to load Standalone Diagnostics and run them from a ASCII terminal? NO Go to ”Step 16”.
Problem Determination When Unable to Load Diagnostics Use this procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure ⋅The diagnostics can use a display connected to a video port or an ASCII terminal attached to a serial port. Go to ”Step 2”. Step 2 Are the Online Diagnostics installed on this system? NO Go to ”Step 4”.
NO Go to ”Step 5”. YES Go to ”Step 6”. Step 5 Starting at the top of the following table, find your symptom and follow the instructions given in the Action column. Symptom The power LED does not come on, or comes on and does not stay on. Action Check the power cable to the outlet. Check the circuit breakers and check for power at the outlet. Assure the room temperature is within 60 – 90°F. If you do not find a problem, record error code M0PS0000 and report the problem to the service organization.
The System Management Services menu is displayed. The device or media you are attempting to boot from may be faulty. 1. Check the SMS error log for any errors. To check the error log: ⋅ ⋅Choose tools ⋅ Choose error log ⋅ If an error is logged, check the time stamp. ⋅ If the error was logged during the current boot attempt, record it and report it to your service person. ⋅ If no recent error is logged in the error log, continue to the next step below. 2.
8-10 ESCALA T610 and PL 600T User’s Guide
Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards and connectors with lead that require special handling and disposal at end of life. Before this unit is disposed, these materials must be removed and recycled or discarded according to applicable regulations. This manual contains specific information on batteries where applicable. Contact your account representative for more information.
A-2 ESCALA T610 and PL 600T User’s Guide
Appendix B. Service Processor Setup and Test For your convenience, an example of a basic Service Processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service Processor Setup Checklist 1. Unplug the power cord from the server. 2. Attach a local terminal for this setup procedure. 3. Plug in the server and power on the local terminal.
Testing the Setup The following is a sample testing procedure to ensure your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to ”Serial Port Configuration” on page B-3. The server should be powered off as a result of the ”Service Processor Setup Checklist” on page B-1. Testing Call–In 1. Go to your remote terminal and call in to your server.
Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev –Cc tty If no serial ports are configured, none are listed. If you want to configure serial ports that are not listed, continue with the remaining steps. 3. Identify the serial port(s) with the modem(s). 4. Type smit tty 5. Select add tty 6. Select RS232 7. Select Baud rate 9600 or higher. 8.
B-4 ESCALA T610 and PL 600T User’s Guide
Appendix C. Modem Configurations The Service Processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem, or provide a good starting point for a custom setup, if required.
Configuration File Selection 1. Does your modem respond to the extended command set (prefixed with &)? If yes, go to step 3 below. If no, continue with step 2 below. 2. Does your modem respond to: a. ATZ reset command, or b. ATZn reset commands, where n can be 0, 1, etc.? If ATZ, configuration file modem_z.cfg is recommended. If ATZn, configuration file modem_z0.cfg is recommended. Go to step 5 below. 3. Does your modem command set include a test for V.
Examples For Using the Generic Sample Modem Configuration Files Modem Setup Z Setup Z0 (Rare) Setup F AT&T DataPort 2001 ** Setup F1 X Bocamodem 1440E Hayes Smart Modem 300 Setup F0 X X USRobotics 36.6K Sportster Zoom V.32 X X Note: ** Ring interrupt only on first ring. Customizing the Modem Configuration Files You can create your own modem configuration file(s) or modify the samples provided.
Ring Detection Most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive. AT&T DataPort 2001 is an example of such a modem. The Service Processor uses the ring interrupt request to count the number of rings when Ring Indicate Power–On (RIPO) is enabled. If your modem produces an interrupt on only the first ring, set Ring Indicate Power–On to start on the first ring.
Before proceeding with one of these strategies, you need to determine if your server’s modem is set up properly to respond to DTR. With the remote terminal connected to serial port 1 and defined as the primary console device, there are two tests you can perform: 1. Will the modem drop the connection after the ”System initialization complete” message appears at the remote terminal? If yes, this is the correct response. The modem is set up correctly. If no, try another &Dn setting for your server’s modem.
Modem Configuration Sample Files Sample File modem_z.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z # # FUNCTIONS: Modem configuration file for many early Hayes* compatible modems. # This example uses the ATZ reset command to choose the factory defaults. # This setup will work for many modems, but it is required for early vintage # modems which respond to neither the ATZ0 reset command nor the extended (&) # commands. Refer to your modem manual.
connect: send ”ATDT%N\r” # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done retry: send ”A/” # Repeat the previous command. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done disconnect: delay 2 send ”+++” delay 2 send ”ATH0T\r” # Separate from previous data. # Assure command mode.
page: send ”ATDT%N,,,,%R;\r” # %N = pager call center number # Add enough commas to wait for # time to enter paging number. # %R = paging number # Confirm successful command. expect ”0\r” timeout 60 delay 2 send ”ATH0T\r” expect ”0\r” timeout 2 done # Wait before hanging up. # Hang up. # Confirm successful command.
ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code , Inserts delay in dialing commands # Z0 Reset. Restore Profile 0 Q0 Turn on responses # E0 Turn echo off Q1 Turn off responses # V0 Use numeric responses S0=0 Automatic answer inhibit # +++ Escape to command mode S0=2 Answer on second ring # H0 Hang–up X0=0 Limit modem response codes # T = Tone mode. When used as T\r, it is a # no op to maintain program synchronization # when modem may/will echo the commands.
condin: send ”ATZ0Q0T\r” ignore ”0\r” or ”OK\r\n” timeout 2 send ”ATE0T\r” expect ”0\r” or ”OK\r\n” timeout 2 send ”ATQ0V0X0T\r” expect ”0\r” timeout 2 send ”ATS0=2\r” expect ”0\r” timeout 2 done # Reset modem. Select profile 0 # Ignore modem response. # Initialize modem: Echo OFF, # Enable responses (Numeric), # Limit response codes. # Confirm commands successful. # Set AutoAnswer ON # Confirm command successful. waitcall: ignore ”2\r” timeout 1 expect ”2\r” timeout 10 # Ignore first ring.
Sample File modem_f.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F # # FUNCTIONS: Modem configuration file for many recent Hayes* compatible modems. # This example uses the AT&F reset command to choose the factory defaults. # This set up is preferred for modems with extended (&) commands. For early # vintage modems, setup Z or Z0 is recommended. If your modem responds to # the extended (&) commands and to factory default choices (&Fn), setup file # F0 or F1 is recommended.
done connect: send ”ATDT%N\r” # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done retry: send ”A/” # Repeat the previous command. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done disconnect: delay 2 send ”+++” delay 2 send ”ATH0T\r” # Separate from previous data. # Assure command mode.
ripo: send ”AT&FQ0T\r” ignore ”0\r” or ”OK\r\n” timeout 2 send ”ATE0T\r” expect ”0\r” or ”OK\r\n” timeout 2 send ”ATQ0V0X0T\r” expect ”0\r” timeout 2 send ”ATS0=0\r” expect ”0\r” timeout 2 send ”AT&C1&D2\r” expect ”0\r” timeout 2 done # Reset to factory defaults. # Ignore modem response. # Initialize modem: Echo OFF, # Enable responses (Numeric), # Limit response codes. # Confirm commands successful. # Set AutoAnswer OFF # Confirm command successful. # Detect carrier and DTR. # Confirm command successful.
# # %N Call–Out phone number %P Paging phone number # %S Modem speed (available to users) # # Following are common responses from a wide range of modems: # 16, 15, 12, 10, 5 and 1 are connection responses. Add others as required. # 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; 0=OK # # PROGRAMMING NOTE: No blanks between double quote marks (”).
done waitcall: ignore ”2\r” timeout 1 expect ”2\r” timeout 10 # Ignore first ring. # Pick up second ring # or timeout. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” timeout 60 done page: send ”ATDT%N,,,,%R;\r” # %N = pager call center number # Add enough commas to wait for # time to enter paging number. # %R = paging number # Confirm successful command.
# US Government Users Restricted Rights – Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # # # If the modem has configuration switches, they should be set to the # factory default settings. ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code , Inserts delay in dialing commands # &F1 Reset.
retry: send ”A/” # Repeat the previous command. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done disconnect: delay 2 send ”+++” delay 2 send ”ATH0T\r” # Separate from previous data. # Assure command mode. # Allow mode switching delay. # Set modem switch–hook down # (i.e., hang up). ignore ”0\r” or ”OK\r” timeout 2 # Ignore modem response. send ”ATE0Q1\r” # Initialize modem: Echo OFF, # Disable responses.
expect ”0\r” timeout 2 done error: # Ignore RTS. # Confirm command successful. # RI Power On enabled. # Handle unexpected modem # responses. expect ”8\r” or ”7\r” or ”6\r” or ”4\r” or ”3\r” delay 2 done Sample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_m0 # # FUNCTIONS: Modem configuration file specifically for IBM 7852–400 # modem with Auto–Reliable feature. This feature must be turned off # for Catcher calls.
# %N from Call Home setup. # Expect a connection response. expect ”33\r” or ”31\r” or ”28\r” or ”26\r” or ”24\r” or ”21\r” or ”19\r” or ”13\r” or ”12\r” or ”1\r” busy ”7\r” timeout 60 done retry: send ”A/” # Repeat the previous command. # Expect a connection response. expect ”33\r” or ”31\r” or ”28\r” or ”26\r” or ”24\r” or ”21\r” or ”19\r” or ”13\r” or ”12\r” or ”1\r” busy ”7\r” timeout 60 done disconnect: delay 2 send ”+++” delay 2 send ”ATH0T\r” # Separate from previous data. # Assure command mode.
ignore ”0\r” or ”OK\r\n” timeout 2 send ”AT&E12&E14\r” expect ”0\r” or ”OK\r\n” timeout 2 send ”AT&SF1&S0S9=1\r” expect ”0\r” or ”OK\r\n” timeout 2 send ”ATV0S0=0\r” expect ”0\r” timeout 2 done error: # Reliable mode # Echo off # Ignore modem response. # Disable pacing # Disable data compression # Confirm successful command. # DSR independent of CD. # Force DSR on. # CD respond time=100ms # Confirm commands successful. # Numeric response code # Auto Answer OFF # Confirm commands successful.
expect ”0\r” or ”OK\r\n” timeout 2 send ”ATV0X0S0=0\r” expect ”0\r” or ”OK\r\n” timeout 2 done connect: send ”ATDT%N\r” expect ”1\r” busy ”7\r” timeout 60 done retry: send ”A/” expect ”1\r” busy ”7\r” timeout 60 done # Set ,=6second # Confirm commands successful # Numeric response code # AT compatible messages # Auto–Answer disabled # Confirm commands successful. # Tone dialing command. # %N from Call Home setup. # Expect a connection response. # Repeat the previous command.
ripo: send ”AT&F*E0E0\r” ignore ”0\r” or ”OK\r\n” timeout 2 send ”AT#F0*Q2\r” expect ”0\r” or ”OK\r\n” timeout 2 send ”ATV0X0S0=0\r” expect ”0\r” timeout 2 done error: # Reset to factory defaults. # *E0=data compression disabled # E0=echo disabled # Ignore modem response. # Trellis modulation disabled # Retrain with adaptive rate # Confirm successful command. # Numeric response code # AT compatible messages # Auto–Answer disabled # Confirm commands successful. # # Handle unexpected modem # responses.
Index Numbers 3.
K keyboards, using, 2-6 N notices, laser compliance statement, viii NVRAM, 3-12 L language selection, 3-18 O language selection menu, 3-18 OK prompt, 4-9 laser compliance statement, viii online diagnostics concurrent mode, 5-4 maintenance mode, 5-5 service mode, 5-3 laser safety information, viii LCD progress indicator log, 3-33 online diagnostics modes of operation, 5-3 M operating considerations, standalone and online diagnostics, 5-1 memory configuration, 3-14 operational phases, service pro
R read system POST errors, 3-3, 3-12 rear view, 1-4 reboot recovery, 3-25 reboot/restart policy menu, 3-10 related publications, ix remote initial program load setup, 4-3 remote latency, 3-21 remote timeout, 3-21 restart recovery, 3-25 restoring service processor settings, 3-2 running the online diagnostics in concurrent mode, 5-4 running the online diagnostics in maintenance mode, 5-5 running the online diagnostics in service mode, 5-3 running the standalone diagnostics, 5-5 S safety, laser compliance sta
system phone number, 3-20 U system POST errors, 3-32 read, 3-3, 3-12 unattended start mode, enable/disable, 3-9 system power control menu, 3-9 updating firmware, 3-27 system power-on methods, 3-24 using 3.
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