Use and Care Manual

TROUBLESHOOTING
IF GRILL FAILS TO OPERATE PROPERLY
1. Turn off gas at source, turn control knobs to “OFF”, and wait five minutes before trying again.
2. Check gas supply/connections.
3. Repeat lighting procedure.
If grill still fails to operate properly, TURN “OFF” GAS AT SOURCE, TURN CONTROL KNOBS TO “OFF”, wait for grill to cool, and check the
following:
a. Misalignment of burner tube(s) over orifice(s)
CORRECTION: Reposition burner tube to properly seat over orifice.
b. Obstruction in gas line
CORRECTION: Remove fuel line from grill. DO NOT SMOKE! Open gas supply for one second to blow any obstruction from fuel line. Close off gas
supply at source and reconnect fuel line to grill.
c. Plugged orifice
CORRECTION: Remove cooking grids, flame tamers and grease tray. Remove burners from bottom of grill insert by pulling cotter pin from
beneath burner peg using a screwdriver or needle nose pliers (Please reference the diagram on page 8). Carefully lift each burner up and away
from gas valve orifice. Remove the orifice from each burner up and away from gas valve and gently clear any obstruction with a fine wire. Re-install
each orifice, re-install burners over orifices and seat each burner peg into mounting bracket at bottom of grill insert. There is no need to replace the
cotter pins, they are for shipping purposes only. Replace cooking components and grease collectors. If an obstruction is suspected in gas valve(s)
or gas valve bracket, please contact your gas grill dealer or gas appliance service person for assistance.
d. Misalignment of igniter on burner
CORRECTION: Check for proper position of electrode tip. The tip of the electrode should be pointing forward toward the front and free from grease
for spark discharging. The ignition wire should be firmly connected to the valve ignition and electrode. Replace the ignition wire if the wire were
broken or cracked. With gas supply closed and all control knobs set to “OFF”, check each positive igniter individually for presence of spark at
electrode. In turn, push each control knob in fully and rotate about 1/4 turn to the left (counter-clockwise) until click is heard; the trigger hitting the
strike block should produce a blue spark at the electrode tip. Return control knob to “OFF” before checking next igniter.
If re-ignition is necessary
While the gas grill is still hot, you must wait for a minimum of five minutes before commencing to re-ignite (this allows accumulated gas fumes to
clear). If all checks/corrections have been made and gas grill still fails to operate properly, consult your grill dealer or gas appliance service person.
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