Owner`s manual

TROUBLESHOOTING GUIDE
This guide will assist in solving simple problems with the spa. If the problem cannot be solved using
these procedures, contact your authorized Bullfrog Portable Spa dealer.
Control panel displays an error message:
Cause: An error has occurred.
Solution: See “Diagnostic Messages” for the particular Control System.
Control pad and spa equipment do not operate:
Cause #1: No electrical power to spa.
Solution: Turn on or reset the GFCI circuit breaker. If this does not solve the problem, have a qualified
Electrician check the electrical service.
Cause #2: The 20 or 30 AMP fuse, depending on the system, has blown.
Solution: Contact your authorized Bullfrog Portable Spa dealer.
GFCI breaker trips repeatedly:
Cause #1: Improper wiring to spa or GFCI breaker is defective.
Solution: Consult with a qualified Electrician.
Cause #2: There is a defective component on the spa.
Solution: Contact your authorized Bullfrog Portable Spa dealer.
Spa pump turns off during operation:
Cause #1: Automatic timer has completed its 30 or 120 minute cycle.
Solution: Turn on the pump.
Cause #2: Pump has overheated due to the vents on the equipment door being blocked.
Solution: Clear items away from vents.
Cause #3: The pump motor is defective.
Solution: Contact your authorized Bullfrog Portable Spa dealer.
Spa will not heat:
Cause #1: Slice valve is partially or fully closed.
Solution: Open slice valve and secure with valve keeper.
Cause #2: Thermostat has been turned down.
Solution: Adjust thermostat to desired temperature.
Cause #3: High limit sensor has tripped.
Solution: Press any button to reset.
Cause #4: Heating system is defective.
Solution: Contact your authorized Bullfrog Portable Spa dealer.
Bullfrog Spas Owner’s Manual
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