Troubleshooting guide

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Step 1: Place the spa in hold mode.
Step 2: Remove FilterCap™ and lter plate.
Step 3: Remove cartridge(s) by turning counter clockwise.
Step 4: Using a garden hose with a nozzle or other high-pressure device, clean
cartridge(s). Work top to bottom on each pleat.
• To remove collected lotions or body oils, soak cartridge(s) in warm water
with a Filter Cleaner or detergent.
• To remove calcium deposits, soak cartridge(s) in a plastic container using
a 1:10 ratio of Muriatic acid to water solution. Calcium deposits indicate a
high spa pH, which should be corrected.
Note: Filter(s) must be cleaned with a lter cleaner / degreaser before at-
tempting to remove calcium and mineral deposits with any acidic based
product
Step 5: Reinstall cartridge(s) and FilterCap.
Step 6: Press any button to reset the control system.
IMPORTANT: Using a brush to clean a lter cartridge could cause damage
to the lter media.