Troubleshooting guide

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level to serve as your spa’s foundation. A foundation that shifts or settles may
cause stress to the spa shell. e foundation that your spa rests on must have a
weight bearing load capability of supporting the weight of your spa, its water,
and the people using it. e maximum lled weight of a spa can be as much
as 6,000 lbs. (2,800kg), plus the weight of the occupants that use the spa (for
the weight bearing load requirements as well as the maximum lled weight of
your spa, refer to the Spa Technical Specications Chart or contact your local
authorized Bullfrog Spas Dealer). If your spa’s pad is slightly sloped it may not
aect the performance of the spa or its structure, however, there should be no
dips, sags, or unevenness in the pad. Most patios are built to slope away from
the house for drainage purposes. ere should be no more than a 1/2” (1cm)
slope in an 8 ft (2m) run. Recommended ooring materials include a concrete
pad, concrete pavers or bricks, pea gravel, or crushed rock 1.5” (4cm) or less, or
a reinforced deck. Additionally, your authorized Bullfrog Spas Dealer should
sell or recommend pre-formed spa pads.
NOTE: Concrete foundations should be a minimum of 4 inches (10cm) thick
and should be reinforced with either rebar or mesh. For electrical grounding
purposes, the rebar or mesh should be attached to a bond wire (see Electrical
Requirements and Installation Instructions).
WARNING: To prevent serious damage to your spa, it is important that
the spa foundation be supported by a at, stable, and consistent subsurface.
Bullfrog Spas International highly recommends consulting a qualied, licensed
Contractor prior to the installation of any spa foundation. For assistance,
contact your authorized Bullfrog Spas Dealer.
WARNING: Because your spa pad must provide continuous support for
the entire base of the spa, you should never level it with shims. If it is
necessary to level your spa, make sure the entire spa’s structure is fully
supported, both in the center as well as the outer edge. When leveling your
spa, there should be no voids beneath it. Contact your authorized Bullfrog
Spas Dealer before making any leveling adjustments. Structural damage to the
Concrete Pad
Pea Gravel or Crushed Rock
Concrete Pavers
spa resulting from incorrect installation, placement on an inadequate
foundation, or improper leveling will void the spa’s warranty.
Elevated Installations: Be certain your deck or elevated structure can support
the maximum lled weight of your spa along with the total weight of occu-