Troubleshooting guide
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Electrical Service Wire Size and Type: e size of wire required to supply
the spa with power is dependent upon the length of the electrical run and
should only be determined by a licensed Electrician. Installation must be in
accordance with all national and local wiring rules. All wiring must be copper
to ensure adequate connections. Never use aluminum wire.
Spa Location:
• Overhead Power Lines: Based upon the national and local wiring rules
that apply to your area, you will need to install your spa at the required
minimum horizontal and vertical distances from all power lines.
• Service Disconnect: Based upon your area, a disconnect device must be
incorporated into the xed wiring in accordance with national and local
wiring rules. If the national and local wiring rules permit, a GFCI Sub-
Panel may be used to substitute the service disconnect, providing that it is
located within the same parameters.
• Electrical Outlets, Switches and Devices: Based upon the national and
local wiring rules that apply to your area, you must install your spa at or
beyond the required minimum distance from all electrical outlets, switches,
and devices.
• Bonding: Based upon the national and local wiring rules that apply to your
area, the Control System Box located inside the equipment compartment
of your spa must be bonded to all metal equipment, handrails, xtures,
enclosures, pipe, or conduit that are located within the maximum specied
distances. e bonding is to be connected to the ground lug connector on
the exterior surface of the Control System Box and all metal items previ-
ously described.
• Equipment Compartment Access: Make sure the spa is positioned so that
access to the equipment compartment will not be blocked.
• Ground Fault Circuit Interrupters (GFCI): As per national and local wir-
ing rules, all spas, hot tubs, and associated electrical components must be pro-
tected by a GFCI, either at the main breaker box or at the service disconnect.
WARNING: Removal or bypassing the GFCI will result in an unsafe
spa and will void your spa’s warranty. When installing the GFCI, all
conductors except the green ground must be routed through the GFCI,
including the neutral. Never bypass the neutral line. If the neutral line is
bypassed, then the current will be imbalanced and cause the GFCI to trip.
See GFCI Wiring Diagrams or contact Bullfrog International, LC or your
authorized Bullfrog Spa dealer. REQUIRED TEST PROCEDURE: After
the spa is rst lled and turned on, and prior to each use, the GFCI should
be tested as follows:
Step 1: Press test on the GFCI breaker. e spa should stop operating.
Step 2: After 30 seconds, press reset and then verify that power has been restored
to the spa. If the GFCI fails to operate in this manner you may have an electrical
malfunction and be at risk of electrical shock. Should this occur, turn o the
GFCI breaker to the spa and do not use the spa until the malfunction has been
repaired by a licensed Electrician or your authorized Bullfrog Spa dealer.
Dedicated Electrical Circuit Breaker: e electrical service to the spa
must include a suitably rated switch or circuit breaker. Whether the spa is
a 120V~/60Hz Cord-Connected spa or a 120V~/60Hz, 240V~/60Hz or
230V~/50Hz Permanently-Connected spa, it is required that the circuit
breaker that supplies power to the spa is dedicated and does not supply power
to any other electrical outlet, device or item.
Electrical Access Conduit: Each Bullfrog Spa is manufactured with three
electrical access chaseways in its base to allow conduit to be run to the spas
control system. ese chaseways are marked by stickers indicating access
points.