Specifications

TROUBLESHOOTING
PROBLEM SUGGESTIONS
Brew Button
Flashes Red
• Internal Hot Water Tank must be filled with water. See Initial Set Up on page 3.
Brew Button
is Red
• Your machine is brewing. Press the Brew Button again to stop the
brew process.
Indicator Light
is Green
• Water is hot and ready to brew.
Indicator Light
is Red
• Water is heating.
Indicator Light
Flashes Red
• The Brew Button was pressed but the water is heating. Wait
for Indicator Light to turn green and press Brew Button again.
Indicator Light
Flashes Green
• Add water. NOTE: Make sure that a cup is positioned on the Drip Tray under the
Drawer prior to pushing Brew Button.
• If water with low mineral content such as distilled water is used, the sensors may not
detect the water. Tip the brewer to drain the water out of the Pour-In Bowl and add tap
water, drinking water or bottled water with a higher mineral content. Refer to page 3
for more information on water used for brewing.
Indicator Light
Flashes Red
and Green
• Drawer is not fully inserted. Press in the Drawer to lock into place.
Water is not
exiting Drawer
• Make sure brewer is plugged into a working outlet.
• Make sure brewer is filled with water. The Hot Water Tank needs to be filled to begin
brewing (Indicator Light will flash green). See Initial Setup on page 3.
• Make sure Drawer is fully inserted (the Indicator Light will alternately flash red and
green if the Drawer is not fully inserted).
• If Indicator Light flashes red, brewer is heating water to proper brew temperature in
approximately 2 minutes. When the light is green, press Brew Button.
• Press Brew Button to begin brew (Brew Button will be illuminated).
I wish my
beverage was
stronger
• Pod should be fully seated in Pod Drawer cavity for maximum flavor extraction.
• The amount of water used for brewing may be too large for the weight of coffee used.
Try using a heavier pod, more ground coffee, or less water.
• Try a finer grind for your coffee if brewing with the Ground Coffee Drawer.
• Try using the Pulse Button to extend the water to coffee contact time. NOTE: Pulse
Brew is the recommended setting when brewing with the Ground Coffee Drawer.
Pulse Button
is Red
• The Pulse option is activated. Press the Pulse Button again
to deactivate.
Brewer doesn’t
turn on
• Make sure brewer is plugged into a working outlet.
• Press Brew Button to begin brew (Brew Button will be illuminated).
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