User's Instructions

13
Customer Helpline: 0345 257 7271
BEFORE CALLING YOUR AFTER SALES SERVICE
If your refrigerator is not working:
Is there an electrical failure?
Has the plug been correctly connected to the
socket?
Has there been a blow-out in the fuse or
breaker of the electrical circuit to which the plug
has been connected?
Are there any faults with the socket? For this
purpose, try the plug of your refrigerator by
connecting it to a socket which you are sure is
working.
If your refrigerator does not get cold
enough:
Is the thermostat set correctly?
Are the doors of your refrigerator opened very
frequently and do they remain open for long
periods of time?
Do the doors of your refrigerator fully close and
are the door gaskets sealed correctly?
Are any containers or dishes placed in your
refrigerator touching the back wall in such a
way that they are obstructing the air circulation?
Is your refrigerator over-filled?
Is there enough space between your
refrigerator and the back and side walls?
If the food in the Cooling/Freezing
compartment is colder than necessary:
Has a suitable temperature been selected ?
(Is the thermostat control selected as position
“5”?)
Is there too much newly placed food in the
deep freeze compartment?
If there is, the compressor shall operate longer
for freezing it; hence it may also possibly be
cooling the food in the cooling compartment
more than necessary.
If your refrigerator is operating noisily:
The compressor shall from time to time energize
to ensure that the adjusted coolness level remain
fixed. The noise that may be heard from the
refrigerator at that time is normal.
Once the required coolness level has been
achieved, the noise should automatically
reduce.
.
If there is still noise:
Has your refrigerator been leveled? Have the
feet been adjusted and set correctly?
Is there anything behind your refrigerator?
Are the shelves or the plates on the shelves
of your fridge vibrating? If so, then rearrange
the shelves and/or accordingly.
Are the goods placed in the appliance
vibrating? Secure them or rearrange on the
shelf.
Crackling (Ice Cracking) Noise:
It is sometimes heard during the
automatic defrosting process as the ice
which has formed on the cooling coil
melts and falls into the drainage tray.
Short Cracking Noise: It is sometimes
heard when the thermostat turns the
compressor on and off.
Compressor Noise:
It is a normal engine noise. This noise
indicates that the compressor is
operating normally.
As the compressor first switched on, it
might run a bit more noisey initially for
a short period of time.
Bubbling and gurgling sound: This noise
is emitted as the coolant fluid flows through
the pipes within the system.
Water flowing sound: This is the normal
sound of water flowing into the drainage tray
during the defrosting process.
Air blowing sound: It is the normal fan
sound. This sound may be heard due to air
circulation in No Frost refrigerators when
the system is operating normally.
If the edges of the refrigeration cabinet
near the door seals are hot:
Especially in summer months (in hot
weather), there might be warming of the
surfaces contacted by the seal on the
refrigerator. This is normal.