User manual

Product support
Help is always at hand
Product support
42
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the
Troubleshooting
Troubleshooting
No sound / power:
• Adjust the volume using the rotary control on the Micro or the ‘Vol +’ and ‘Vol -’
buttons on the remote control.
• Check that the speakers are plugged fully home into the sockets on the back of the
Micro.
• Check that the mains power wall socket is switched on and that the Micro is not in
Standby mode.
• You may have headphones connected. Either use the headphones to listen to your
Micro or unplug the headphones.
• If you are using a Bluetooth connected device or an external sound source via Line in.
Increase the volume on the secondary device and on the Micro.
Radio reception is poor:
• Fully extend the wire aerial to get the best reception and sound quality.
• Retune the radio station/s.
• Try moving your Micro to another location to see if reception improves.
• Check that you do not have other electrical equipment too close to your Micro,
causing interference.
• Visit www.digitalradionow.com for information about DAB reception in your area.
The function buttons do not respond:
• Check that mains power wall socket is switched on and that the Micro is not in
Standby mode.
• Check that you are trying to use the function buttons for the mode that you are in.