Instruction Manual

Product support26
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the
Troubleshooting
Product support
Help is always at hand
Troubleshooting
Unable to pair with a Bluetooth device:
• Check that you are in Bluetooth mode.
• Ensure that you are within range of the Bluetooth speaker for Bluetooth functionality,
10 metres or less (33 feet or less).
• Check that the device you are attempting to pair with supports A2DP stereo audio
transmission.
• Move the Bluetooth speaker and Bluetooth device away from other Bluetooth
devices/electrical equipment.
• If possible, turn off other nearby Bluetooth devices or disable their Bluetooth
functionality.
No sound / Sound distortion:
• Adjust the volume
• If you are using a Bluetooth connected device, check the volume on the secondary
device and on your Bluetooth speaker
• Your Bluetooth speaker may need to be recharged. Please check the small white
battery charge status lights on the left hand side of your Bluetooth speaker and
recharge if necessary.