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LIMITED WARRANTY
BY USING YOUR XBOX ONE OR ACCESSORY, YOU AGREE TO THIS
WARRANTY. BEFORE SETTING UP YOUR XBOX ONE OR ACCESSORY, PLEASE
READ THIS WARRANTY CAREFULLY. IF YOU DO NOT ACCEPT THIS
WARRANTY, DO NOT USE YOUR XBOX ONE OR ACCESSORY. RETURN IT
UNUSED TO YOUR RETAILER OR MICROSOFT FOR A REFUND. Contact us for help
with Xbox One or accessory hardware warranty issues. This warranty gives You specific legal
rights. You may also have other rights which vary from State to State or Province to Province.
If You live in the United States, Section 9 contains a binding arbitration clause and class
action waiver. It affects Your rights about how to resolve a dispute with Microsoft. Please
read it.
Warranty
(a) During the Warranty Period, Microsoft warrants that the Xbox One or Accessory will not
malfunction under Normal Use Conditions. Except where restricted by law, this warranty is non-
transferrable and is limited to You, the original purchaser.
(b) This is the only warranty Microsoft gives for Your Xbox One or Accessory and Microsoft
gives no other guarantee, warranty, or condition, express, statutory, implied or collateral. No one
else may give any guarantee, warranty, or condition on Microsoft’s behalf.
(c) If Your state’s or province’s law gives You any implied warranty, including an implied
warranty of merchantability or fitness for a particular purpose, its duration is limited to the
warranty period. Some States or Provinces do not allow limitations on how long an implied
warranty lasts, so this limitation may not apply to You.
3. How to Get Warranty Service
(a) Before starting the warranty process, please use the trouble-shooting tips at Xbox Support.
(b) If the troubleshooting tips do not resolve your problem, then follow the online process at
Warranty and service. If You do not have Internet access, you can contact Xbox Support.
(c) Before sending your Xbox One or Accessory to Microsoft for service, be sure to keep a copy
of any data you want to save, and delete anything you consider confidential. Microsoft is not
responsible for your data and may erase it.
4. Microsoft’s Responsibility
(a) After You return Your Xbox One or Accessory to Microsoft (at your cost, unless Microsoft
is required by law to pay such costs), Microsoft will inspect it.

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