Warranty

Warranty
1. Definitions
a) “Accessory” means a new Microsoft branded Xbox 360 or Xbox One hardware accessory
purchased from an authorized retailer.
b) “Xbox One” means a new Xbox One console and Kinect Sensor purchased from an
authorized retailer.
c) “Normal Use Conditions” means ordinary consumer use under normal home conditions
according to the instruction manual for the Xbox One or Accessory.
d) “Province” means any Canadian province or territory, and “Canada” includes all of them.
e) ”State” means a State, the District of Columbia, and any other United States territory or
possession. “The United States of America” includes all of them.
f) “You” means the original end-user.
g) "Warranty Period" for Xbox One means 1 year from the date You purchased it; and for
Accessories, means 90 days from the date You purchased it
2. Warranty
(a) During the Warranty Period, Microsoft warrants that the Xbox One or Accessory will not
malfunction under Normal Use Conditions. Except where restricted by law, this warranty is non-
transferrable and is limited to You, the original purchaser.
(b) This is the only warranty Microsoft gives for Your Xbox One or Accessory and Microsoft
gives no other guarantee, warranty, or condition, express, statutory, implied or collateral. No one
else may give any guarantee, warranty, or condition on Microsoft’s behalf.
(c) If Your state’s or province’s law gives You any implied warranty, including an implied
warranty of merchantability or fitness for a particular purpose, its duration is limited to the
warranty period. Some States or Provinces do not allow limitations on how long an implied
warranty lasts, so this limitation may not apply to You.
3. How to Get Warranty Service
(a) Before starting the warranty process, please use the trouble-shooting tips at Xbox Support.