Warranty Manual

Limited Warranty

Effective date: February 14, 2018

The following limited warranty (“Limited Warranty”) is provided by Caavo Inc (“Caavo”) and is

applicable to your Caavo device, including any Caavo-branded accessories provided to you with such

device (collectively, the “Product”). The Limited Warranty is effective upon Caavo’s receipt of your

payment in full for such Products. We make no warranties, whether statutory, express, or implied,

regarding the Product except those expressly stated in this Limited Warranty. This Limited Warranty

gives you specific legal rights, and you may also have other rights which vary from state to state. This

Limited Warranty is subject to the Caavo Terms of Use.

Please note: All claims made under the Caavo One-Year Limited Warranty will be governed by the

terms set out in this warranty document.

PLEASE NOTE THAT THIS LIMITED WARRANTY CONTAINS A MANDATORY ARBITRATION OF DISPUTES

PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE

DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS.

Your Product is warranted against defects in materials and workmanship for a period of ONE (1) YEAR

from the original date of purchase (“Warranty Period”) when used in accordance with the installation

guide (caavo.com/support) and safety guide (caavo.com/safety), as may be updated from time to time.

If a defect arises during the Warranty Period, Caavo, at its option, will (1) repair the Product at no

charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange

the Product for a product with substantially equivalent functionality formed from new and/or

previously-used parts that are substantially equivalent to new in performance and reliability or a

product that is substantially functionally equivalent to the product it replaces, or (3) refund the original

purchase price. Any Product that has either been repaired or replaced under this Limited Warranty will

be covered by the terms of this Limited Warranty for the longer of (i) ninety (90) days from the date of

delivery of the repaired Product or replacement Product, or (ii) the remaining time left in the original

Warranty Period.

WHAT THIS LIMITED WARRANTY DOES NOT COVER

This Limited Warranty does not cover “Ineligible Products,” which are Products marked as “sample” or

“Not for Sale”, or sold “AS IS”; or any Products that have been subject to: (a) modifications, alterations,

tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not

in accordance with the installation and safety guides for such Product or other instructions provided by

Caavo from time to time; (c) abuse or misuse of the Product; (d) Acts of God, including but not limited

to lightning, flood, tornado, earthquake, or hurricane; or (e) damage caused by a collision or if the

Product is dropped, hit, bent or crushed, exposed to extreme heat or cold, or submerged in water. This

Limited Warranty does not cover (i) consumable parts, including batteries, unless damage is due to a

failure of the Product to conform to its specifications, or software (even if such consumable parts or

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Limited Warranty Effective date: February 14, 2018 The following limited warranty (“Limited Warranty”) is provided by Caavo Inc (“Caavo”) and is applicable to your Caavo device, including any Caavo-branded accessories provided to you with such device (collectively, the “Product”). The Limited Warranty is effective upon Caavo’s receipt of your payment in full for such Products.
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software are packaged or sold with the Product); or (ii) normal wear and tear, including cosmetic damage such as scratches, dents or chips. Unauthorized use of the Product or its software can impair the Product’s performance and may invalidate this Limited Warranty. Caavo does not warrant, represent or undertake that it will be able to repair or replace any Product under this warranty without risk to and / or loss of information and / or data stored on the Product.
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Caavo Inc - Warranty Claims 1525 McCarthy Blvd., #1182 Milpitas, CA 95035 U.S.A. If you would like to contact Caavo customer support, please contact us via email at support@caavo.com. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces or jurisdictions.