Thermal Transfer Printer Operator's Manual Edition 5/03
Gesellschaft für Computer- und AutomationsBausteine mbH & Co KG cab-Produkttechnik GmbH & Co KG Postfach 19 04 D-76007 Karlsruhe Wilhelm-Schickard-Str. 14 D-76131 Karlsruhe Telefon +49 (0) 721 / 66 26-0 Telefax +49 (0) 721 / 66 26-249 http://www.cabgmbh.com e-mail : info@cabgmbh.com copyright by cab / 9008305 / N22 / 5 Angaben zu Lieferumfang, Aussehen, Leistung, Maßen und Gewicht entsprechen unseren Kenntnissen zum Zeitpunkt der Drucklegung. Änderungen sind vorbehalten.
A8 Thermal Transfer Transfer Printer Printer Operator's Manual All rights reserved, including those of the translations. No part of this manual nor any translation may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the express written permission of cab Produkttechnik GmbH & Co KG Karlsruhe.
Table of Contents Table of Contents Trademarks .................................................................................................................................... 6 A General Guide to the Documentation ........................................................................................ 7 1. Product Description ................................................................................................................ 8 General Information ...........................................
Table of Contents 8. Printer Configuration ............................................................................................................ Overview ................................................................................................................................. Local Settings ......................................................................................................................... Machine Parameters .................................................................
Table of Contents / Trademarks Appendix C - Maintenance / Cleaning ....................................................................................... C-1 General Cleaning ................................................................................................................... C-1 Cleaning the Print Roller ........................................................................................................ C-1 Cleaning the Printhead ..........................................................
A General Guide to the Documentation A General Guide to the Documentation This manual contains the description and usage instructions for the A8 printers. For detailed technical information on programming of the A8, a separate Programming Guide is available on request. For specific information on maintenance and repair of the printers, separate Service/Maintenance Manuals are available.
1. Product Description 1. Product Description General Information A8 is an innovative printer which may be used in either direct thermal or thermal transfer mode. It offers a high resolution with virtually an unlimited variety of printout designs. The center mounting plate is made of die-cast aluminum which makes it very robust and resistant to bending. By using 32 bit-processors from Motorola and the internal memory of 16 MB, very long large labels (up to a length of 25.
1. Product Description Characteristics of the Thermal Printhead CAUTION ! The thermal printhead is the most sensitive part of your printer. Please pay special attention to the following guidelines: 1) The glass cover on the printhead must not be touched with the hand. Also, do not use sharp objects (knives, screwdrivers, etc) to clean the printhead. 2) Ensure that the printhead is properly adjusted at all times.
1. Product Description Compliances The device complies with the following safety regulations : CE : The printer complies with the following safety requirements - EC Low Voltage Directive (73/23/EEC) - EC Machinery Directive (98/37/EEC) - EC Electromagnetic Compatibility Directive (89/336/EEC) FCC : The device complies with the requirements of the FCC regulations part 15 for class A computers.
1. Product Description Technical Specifications Printhead Printhead type : Direct thermal or thermal transfer Printhead model : Thick film transfer printhead Printhead resolution : 300 dpi = 11.8 dots / mm Number of dots/line : 2560 Print speed : 2, 3, 4, 5, 6 ips (50, 75, 100, 125, 150 mm/s) Print width : 8.
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1. Product Description Graphics Graphic elements : Graphic file types : Barcodes Lineare Codes : 2-D Codes : line, box, circle, ellipse, fill-in segment, arrow .PCX, .IMG, .BMP, .TIF, .GIF and .
1. Product Description Options External Media Unwinder/Rewinder For operating large print jobs, the external unwinder EU8 (roll diameter up to 11.8 in / 300mm) and the external rewinders ER3 (roll diameter up to 8.3 in / 210mm) and ER8 (roll diameter up to 11.8 in / 300mm) are available to handle big label rolls. Cutter Unit With the cutter unit installed, labels or continuous media (up to 300 g/sqm) may be cut when desired.
1. Product Description Print Media The A8 printer can be run in a direct thermal or thermal transfer mode. For direct thermal mode, the label material must be specifically designed for this use. The printout is created directly on the paper, as the paper reacts with the heat of the printhead and results in the darkening of the material. Driving the printer in thermal transfer mode requires standard paper labels and the addition of thermal transfer ribbons.
1. Product Description Print Media for Direct Thermal Printing The material to be printed must comply with certain important specifications to ensure a quality print image and to avoid damage or extra wear to the printhead. Using the label stock which we have tested and recommended ensures the best treatment of the printhead. In the event that your label stock will be supplied by another manufacturer, the following points should be noted with regard to the use of thermal paper: 1.
1. Product Description Label / Tag Media Specifications Label and tag media to be used by the printer must conform to the following specifications: G H K E I D A B L C M F Fig. 1 Media Specifications Item MINIMUM MAXIMUM A Label width 2 (50) 8.6 (220) B Backing width 2 (50) 9.25 (235) C Label length .4 (10) 25.5 (650) D Gap between labels .08 (2) 25.5 (650) E Label thickness .003 (.07) .012 (.3) F Thickness of backing material .003 (.07) .012 (.
1. Product Description Transfer Ribbon The choice of transfer ribbon plays an important role in the quality of print image that can be produced, and it also directly affects the longevity of the printhead. CAUTION ! Poor quality transfer ribbon can lead to premature deterioration of the printhead ! The ribbon material must be as anti-static as possible. This is because the extremely thin surface coating on the printhead can be damaged by a build up of electrostatic charges.
1. Product Description Software There are several methods to create formats and to send them to the printer. Below, a short explanation of the most common methods is given. Direct Programming The printer is equipped with an internal command set. The command set is designed to program all functions of the printer. To create a label format, use any ASCII editor to combine the necessary commands.
2. General Safety Instructions / 3. Unpacking 2. General Safety Instructions CAUTION ! - - The printer is built exclusively to print die-cut labels, continuous media, and similar materials as listed in Technical Specifications in Chapter 1. Connect the printer to an outlet with the correct voltage! The printer is configured for voltages of 100 to 240 V. Connect only to a power outlet with a grounded contact. The printer must only be connected to devices which have extra low voltage.
3. Unpacking Removing the Securing Devices 1 2 3 4 Fig. 3 Removing the securing devices 1. Place the printer on a solid flat surface. 2. Open the cover. 3. Remove the securing devices (1 to 4).
4. Printer Component Location 4. Printer Component Location 10 1 9 2 8 3 7 6 4 5 Fig.
4. Printer Component Location 1 2 3 8 4 9 10 5 11 6 12 7 13 Fig.
4. Printer Component Location 1 2 3 8 4 9 10 5 11 6 12 7 13 Fig.
4. Printer Component Location 3 4 1 5 2 Fig.
4. Printer Component Location 1 2 3 4 5 6 Fig.
5. Connecting the Printer 5. Connecting the Printer CAUTION ! Make sure the printer is located where the unit or the operator cannot come in contact with water. Otherwise it could cause damage to the printer. Connection to Power Supply The printer is equipped with a wide range power unit (100-240V~), so it is possible to use the printer both with a voltage of 230V~/50 Hz and with a voltage of 115V~/60 Hz without making changes to the printer.
5. Connecting the Printer Connection to a Computer As standard, the printer is equipped with a bi-directional parallel interface (3) and a serial RS-232-interface with a 9 pin connector (4). 3 4 1 2 Fig. 5b Computer connection For connection to the parallel interface use a suitable parallel interface cable (1). Cables for the serial connection (2) are described in appendix A.
5. Connecting the Printer Switch on the Printer 1 Fig. 5c Switch on the printer After making all connections, power on the printer using the power switch (1). The printer will perform a short system test, then display "ONLINE" on the front panel LCD. If a hardware failure occurs during the system test, the symbol and a description of the failure will be displayed on the LCD. In this case the printer should be powered off and on again. If the failure re-occurs, call for service.
6. Control Panel 6. Control Panel Use of the Control Panel The control panel allows the operator the ability to control the operation of the printer in various ways. Uses of the control panel : - to control the current print job, e.g. to pause and continue or to cancel print jobs on demand. to set print parameters, for example the heat level, the print speed, the baud rate of the serial interface, the language or the time. to execute self test functions of the printer.
6. Control Panel Structure of the Control Panel Online 1 2 Fig. 6a Control Panel The control panel consists of a graphic display (1) and the Navigator Pad (2) with four integrated keys. The control panel display constantly provides the operator with realtime information concerning the current printer mode and label processing. The function and operation of the keys depends on the current mode. The available functions are marked by illuminating the valid symbols and text in the keys.
6. Control Panel Functions of the Control Panel during Printing Fig. 6b Navigator Pad during Printing During printing the keys on the Navigator Pad are illuminated to indicate what functions control the print jobs. The exact key functions in the different system modes are described below. The text is not illuminated when the keys have no function in the current mode. System Mode ONLINE The printer is switched ON and ready to receive data. The display shows the time and the word "Online".
6. Control Panel System Mode PRINT The printer is currently processing an active print job. In this mode, the transfer of data is possible. New print jobs will be carried out immediately following the completion of the previous job. The display shows the message "Printing label" and the current number of printed labels.
6. Control Panel System Mode FAULT-CORRECTABLE The printer has encountered a fault during printing which is easily corrected by the operator (e.g. "Out of paper"). Once the fault has been corrected, the printing process may be continued. The symbol appears on the display. Additionally, the type of fault and the total of the remaining labels is also displayed.
6. Control Panel Functions of the Control Panel in the Offline Menu The Offline Menu contains options to set machine and print parameters, to enter test and service functions as well to operate with the memory card. To enter this mode press the key while in the ONLINE mode. If a memory card is installed the display shows "Memory card". Otherwise "Test" will be displayed.
6. Control Panel Fig. 6c Navigator Pad in the Offline Menu After switching from the "Online" mode into the Offline Menu the function of the keys are changed. Now the keys of the Navigator Pad have the function of cursor keys.
6. Control Panel Fig. 6d Display during selection of a function During selection of the test and service functions the display shows the selected menu. A graphic symbol accompanies the text. In the "Setup" menu, the display shows the selected parameter and the current setting of the parameter. appears in the upper line, the symbol indicates that it is If the symbol possible to switch between several parameters by pressing the key. key and the Fig.
7. Media Loading 7. Media Loading General Information 1. Pay attention to the specifications of the material indicated in chapter 1 . 2. When using the printer for the first time or using label media with a different width, make sure to adjust the printhead support as well as the position of the label edge sensor. 3. There is a warning label (1) on the ribbon supply hub which will be visible if the material is getting low. When these warning labels are visible, prepare to replace the material soon. 4.
7. Media Loading Preparation for Tear-Off Mode / Rewind Mode The R-version printers are delivered with the rewind guide plate (1) mounted for operation in rewind mode. With the optional tear-off plate the printer also may be operated in tear-off mode. For this purpose the rewind guide plate (1) must be replaced by the tear-off plate (3). 2 2 1 3 Fig. 7b Exchange Rewind Guide Plate / Tear-Off Plate 1. Open the cover. 2. Loosen the two screws (2). 3.
7. Media Loading Loading Labels Loading Labels from Roll 1 15 14 2 13 12 3 11 4 10 9 5 6 7 8 Fig. 7c Label Loading in Tear-off Mode 1. Open the cover (1). 2. Loosen the knurled screw (13), swing the media retainer (14) upwards and slide it out as far as possible. If you are using material that is the same width as the previous material, just swing the media retainer (14) upwards. 3. On the media hub are two adapters (11).
7. Media Loading 4. Place the label roll (9) onto the adapters media hub and slide it against the chassis (15). Unwind a strip of media (4) from the media roll. When operating in the rewind mode make sure that the strip is long enough to reach the internal rewinder (16) by guiding the strip through the whole print mechanism and underneath of it. Make sure the labels between the media hub and the print mechanism are facing up. 5. Swing the media retainer (14) downwards until it touches the media hub (10).
7. Media Loading 3 17 18 Fig. 7e Adjustment of the Label Edge Sensor 11. To accommodate a variety of print jobs, the position of the label edge sensor (3) can be adjusted until it is at the proper sensing position. It is important to ensure that the sensor (17) itself (the position of which is indicated by a notch in the sensor housing) is positioned so that the space between the labels can be recognized by the photocell. In the case of labels which have an unconventional shape (ie.
7. Media Loading 4 19 20 5 16 8 21 Fig. 7f Loading Labels from Roll in Rewind Mode 12. In rewind mode, the rewind guide plate (19) must be mounted. Remove the labels from the first 4 in (100mm) of the label strip. Then, slide the media strip (4) around the rewind guide plate (19) to the internal rewind hub (16) as shown in figure 7f. Slide the strip under the clamps (20) that are located on the internal rewind hub (16).
7. Media Loading Adjustment of the Printhead Support When printing narrow label stock (width less than 60% of the maximum print width), it is possible that the printhead will come into direct contact with the printing roller in the area where there is no media.
7. Media Loading Loading Fanfold Labels 5 1 2 6 3 7 4 8 Fig. 7h Loading Fanfold Labels 1. Open the cover. 2. Loosen the knurled screw (5) and slide the media guide (6) to its outermost position. Rotate the media guide (6) downwards past the media unwinder (7). 3. Remove the adapters. 4. Place the stack of media (8) behind the printer. Make sure the labels on the media strip are facing up. 5. To raise the printhead assembly (3), rotate the lever (2) clockwise until it stops. 6. Swing down the plate (1).
7. Media Loading Loading Transfer Ribbon 4 1 5 2 6 3 7 8 Fig. 7i Loading Transfer Ribbon NOTICE ! For direct thermal printing no transfer ribbon is needed ! 1. Rotate the printhead lever (7) clockwise until it stops to raise the printhead. 2. Swing down the plate (8). 3. Slide the roll of transfer ribbon (4) as far as possible onto the ribbon supply hub (5). NOTICE ! Note which side of the transfer ribbon is coated with ink! The inked side is generally the dull side of the transfer ribbon.
7. Media Loading 7 1 2 Fig. 7k Path of Transfer Ribbon 4. Rotate the knurled knob (6) counter-clockwise to attach the roll of transfer ribbon (4) onto the ribbon supply hub (5). 5. Slide a cardboard core (1) onto the ribbon take up hub (2). Attach the core by rotating the knurled knob (3) counter-clockwise. 6. Feed the transfer ribbon along the path as shown in figure 7k and attach it to the cardboard core (1) using a piece of tape or a label. 7.
7. Media Loading Adjustment of the Transfer Ribbon 1 3 2 4 5 Fig. 7l Adjustment of the Transfer Ribbon In the event that wrinkles appear in the transfer ribbon (1), which cause an inconsistent print image, the transfer ribbon shield (2) can be adjusted to remove the wrinkles. The adjustment should be done during the printing process. 1. The current position is visible on the scale (3). 2. To change the position, rotate the screw (4) using the Allen key (5).
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8. Printer Configuration 8. Printer Configuration Overview There are a variety of parameters that can be set to configure the printer to specific requirements in the "Setup" menu of the Offline Menu. The setup should be performed when operating the printer for the first time and also when basic changes need to be carried out. In most cases however, simple changes such as heat setting adjustments, using different media will be made with software settings.
8. Printer Configuration 8. Press the key several times if necessary to return to the "Setup" menu or to "Online" mode. Online [Memory card] Test Setup Local settings Machine param. Print parameters Interfaces Security Country Timezone Daylight saving Set date Set time Printhead pos. X Printhead pos. Y Tear-off pos.
8. Printer Configuration Local Settings 1. Switch from the "Online" mode to the offline-menu by pressing the key. 2. Select the "Setup" menu. 3. Select the "Local settings" menu.
8. Printer Configuration Country The "Country" parameter allows the setting of the LCD display language, which also defines the date and time format used for the printer display as well as for printing. The formats for time and date can be configured with software, but will not be saved permanently. Time zone UTC (Universal Time Coordinated) describes the international time base used on the web. To adjust the printer to the local time, set the parameter time zone in relation to the UTC.
8. Printer Configuration Machine Parameters 1. Switch from "Online" mode to the Offline Menu by pressing the 2. Select the "Setup" menu. 3. Select the "Machine parameters" menu. key. Setup Machine parameters Parameter Meaning Selection Printhead pos. X Shift the print image on the label left to right. Default : 0.0 mm 9,9 ... 0,0 Printhead pos. Y Shift the print image on the label top to bottom. Default : 0.0 mm +9,9 ... -9,9 Tear-off pos. Shift the tear-off position Default : 0.0 mm +9,9 ...
8. Printer Configuration Printhead position X Using this setting will shift the entire print image to the left on the label. This parameter should only be altered if you are printing the same format on several printers, and the printed image is not consistent on each printer. NOTICE ! The value of Printhead position X cannot be greater than the difference of the printhead width and the defined label width in software.
8. Printer Configuration Cutter When the optional cutter is attached, the "Cutter" menu appears in the "Machine parameters" menu. The menu contains all of the parameters for the cut function. Detailed information is available in the cutter documentation. Brightness LCD This parameter adjusts the level of brightness for the background on the display. Contrast LCD This parameter adjusts the level of contrast to improve readability on the display.
8. Printer Configuration Print Parameters 1. Switch from "Online" mode to the Offline Menu by pressing the 2. Select the "Setup" menu. 3. Select the "Print parameters" menu. key. Setup Print Parameters Parameter Meaning Selection Heat level Basic adjustment of the heat intensity Default : 0 -20 ...
8. Printer Configuration Parameter Meaning Selection Pause reprint Allows you to print additional labels after finishing a print job by pressing the key Default : On On Off Error - Reprint Selection of automatically reprinting a label after a correctable error has been fixed. Default : On On Off Width ASCII dump Setting the print width for ASCII dump mode Default : Automatic Automatic, 50mm to max.
8. Printer Configuration Transfer print This parameter is used to set the printer's method of printing to thermal transfer printing or direct thermal printing. The setting affects two factors directly related to thermal transfer mode. First, for thermal transfer mode, the printhead requires a lower temperature than when in direct thermal printing mode. Second, the ribbon sensor is active. The setting for transfer print for a single print job can be overwritten with software.
8. Printer Configuration Backfeed In cut mode, the material will be stopped in a position where the leading edge of the following label has already been forwarded beyond the printhead. The printer will then backfeed the label material from its cut position to the printhead. Therefore, the next label can be printed completely. A backfeed will always be performed if the parameter is set to "always".
8. Printer Configuration Interfaces 1. Switch from "Online" mode to the Offline Menu by pressing the 2. Select the "Setup" menu. 3. Select the "Interfaces" menu. key.
8. Printer Configuration Character set The parameter defines how different characters (symbols, letters, special characters) will be translated to the interface. Before operating the printer, the "Character set" of the printer should be adapted to match the character set of the computer. Adjustment is not possible with software. However, it is possible to use the Unicode character table for characters which are not included in the selected font.
8. Printer Configuration Security 1. Switch from "Online" mode to the Offline Menu by pressing the 2. Select the "Setup" menu. 3. Select the "Security" menu. key. Setup Security Parameter PIN Meaning Selection Set, erase, change a PIN number to protect certain functions Default : Off Off On Change Table 8f Overview of the "Security" Menu PIN With this menu it is possible to set, erase or change a four-digit code number (PIN).
9. Test Options 9. Test Options Overview The printer is equipped with several test options.
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9. Test Options Short Status The "Short status" option offers a convenient method for retrieving and viewing information about the printer configuration on the display. These values give the user detailed information about the printer and installed options. 1. Switch from "Online" mode to the Offline Menu by pressing the 2. Press the Press the key. key or the key until the "Test" menu is displayed. key to confirm the selection. 3.
9. Test Options FPGA: Rev.3 Fig. 9e Short status 5 The fifth line displays the revision number of the FPGA. TPH: 300 dpi Fig. 9f Short status 6 The resolution of the installed printhead is displayed on the sixth line. TT: 64.44m Fig. 9g Short status 7 The seventh line displays the length of material printed in thermal transfer mode in realtime. TH: 44.65m Fig. 9h Short status 8 The eighth line displays the length of material printed in direct thermal mode in realtime. Slot: Fig.
9. Test Options Status Print When selecting the "Status print" option, an internal test sample will be printed which contains a variety of information about the configuration of the printer as well as status of the printer. To prepare for a status print, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.
9. Test Options A B C D E F Fig.
9. Test Options Font List The important parameters of the fonts available in the printer are printed as a table. The table contains both the fonts saved in the printer internal memory and the fonts loaded into the printer externally from the memory card. To prepare for a font list, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer. The font list will print continuously without sensing the label gap. 1.
9. Test Options The definition of the parameters printed on the font list are as follows: No. : Font number for the font used in programming (T command) Name : Name of the font as it is saved internally Type : Type of the font. Determines how the font is sized and what options are available when programming. (see the T command in the programming guide) Description : A detailed description of the font's name, size, etc.
9. Test Options Device List The hardware components installed in the printer and the optional devices connected to the printer are displayed in this list. To print the device list, load media (labels, continuous paper) and a transfer ribbon, which extends over the entire print width of the printer. The device list will print continuously without sensing the label gap. key. 1. Switch from "Online" mode to the Offline Menu by pressing the 2.
9. Test Options The meaning of the details printed on the device list are as follows: CPU : Type and serial number of the CPU Revision number of the CPU and FPGA TPH : Resolution and number of dots of the printhead installed CARD* : Capacity, manufacturer, serial number and version number of the FlashCard installed SLOT* : Type, serial number and revision number of the interface expansion card installed.
9. Test Options ASCII Dump (Monitor) Mode The ASCII Dump mode provides a method to print the control sequences sent to the interface. In this mode the data received will be printed in text format depending on the selected character set. Error messages will be printed directly behind the fault, e.g. for unknown commands. In this mode, the printer will not sense gaps between labels. NOTICE ! The font used for the printout in this mode is large enough to be clearly readable after facsimile transmission.
9. Test Options The control characters (ASCII Code 00 ... 31) as printed on ASCII Dump mode printouts are as follows: Code Printout DEC HEX Code Printout Code DEC HEX DEC HEX 08 Printout Code DEC HEX 00 00 08 16 10 24 01 01 09 09 17 11 25 19 02 02 10 0A 18 12 26 1A 03 03 11 0B 19 13 27 1B 04 04 12 0C 20 14 28 1C 05 05 13 0D 21 15 29 1D 06 06 14 0E 22 16 30 1E 07 07 15 0F 23 17 31 1F Printout 18 Fig.
9. Test Options Test Grid The "Test grid" option generates a printout that prints a test grid that allows the operator or service technician to evaluate and check the quality of the printed image. To get a printout of the test grid, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer. 1. Switch from "Online" mode to the Offline Menu by pressing the 2. Press the Press the key.
9. Test Options Fig.
9. Test Options Label Profile The "Label profile" option checks the recognition of the media edge in relation to the optical characteristics of the media and liner. Values measured by the media edge sensor during the media feed are saved and printed in the "Label profile" printout. To print the "Label profile" printout, you will need to load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.
9. Test Options B A C E D F G Fig. 9t Label Profile The meaning of the details shown in the label profile are as follows: A) Profile of the values measured at the sensor. These values are terms for the difference in opacity between the media and gap or in the case of the bottom reflective sensor, the reflectivity between the media and the printed mark. B) Coordinates in paper feed direction where media front edges were detected.
10. Memory Cards 10. Memory Cards The A-series printers offer the ability to use memory cards to permanently save formats, graphics, fonts and database information on the memory card. Data is sent to the memory card using the printer's interface and stored on the memory card. Although memory cards have non-volatile memory, it is recommended that you make backup copies in case the original card malfunctions or is lost. Type 1 CompactFlash cards with a maximum capacity of 64 MegaByte can be used. Fig.
10. Memory Cards Installation and Removing the Memory Card 1 2 3 4 Fig. 10b Installation of the Memory Card Installation of the Memory Card With the CompactFlash card contacts facing the slot (2), insert the card (4) into the slot (2) until the eject button (3) pops out of the cover on the front panel. NOTICE ! There are guides on the sides of the memory card which make it impossible to insert the card incorrectly.
10. Memory Cards Preparing the Memory Card In order to use the memory card the first time, the card must be formatted for the printer to read and write data. Often the cards are preformatted for use with the printer. If the card you are using is not formatted, the printer will display either "Unknown card" or "Structural err" on the front display. If the message is displayed, you must format the card using one of the following methods: 1.
10. Memory Cards Memory Card Options in the Offline Menu Overview Online Memory card Label from card Print directory Copy memory card * Format card * ASCII dump (Card) Test Setup Service * The options ''Copy memory card'' and "Format card" can be protected from unauthorized access by a PIN. Table 10a Structure of the "Memory card" Menu on the Offline Menu Access to the menu shown in table 10a is only available when a memory card is installed.
10. Memory Cards Label from Card The "Label from card" option prints labels which are stored on a memory card. 1. Switch from "Online" mode to the Offline Menu by pressing the The "Memory card" selection will be displayed on the LCD. 2. Press the key. key. The "Label from card" selection is displayed on the LCD. 3. Press the key again. The name of the first label stored on the memory card is displayed on the LCD. 4. Scroll up and down the directory of the card using the key or the key.
10. Memory Cards Print Directory When using the "Print directory" option, the directory of the installed memory card is printed. To print the directory, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer. 1. Switch from "Online" mode to the Offline Menu by pressing the The "Memory card" menu is displayed on the LCD. Press the 2. Select the "Print directory" option using the 3. Press the key or the key. key. key. key.
10. Memory Cards Copy Memory Card This option may be used to copy all of the files from one memory card onto another one. The duplication is carried out file by file. This allows the usage of memory cards with different capacities. It is also possible to copy files to a previously used card.
10. Memory Cards 8. The data that was read from the source card will now be transferred onto the destination card. As this is happening the progress bar on the LCD will be emptied. If not all files were read from the source card yet; the request "Insert source" will appear on the LCD. 9. Remove the destination card and insert the source card again. The next cycle of copying will start. 10. Repeat steps 6 to 9 until all the files are copied. When the printer finishes ".
10. Memory Cards Format Card This option will format and delete all data from a memory card. This option must be used if the message "Unknown card" or "Structural err." is displayed on the LCD. To protect the card from unauthorized formatting, a code number (PIN) can be set (see the "Printer Configuration - Security" section). 1. Switch from "Online" mode to the Offline Menu by pressing the The "Memory card" menu is displayed on the LCD. Press the 2. Select the "Format card" option using the key.
10. Memory Cards ASCII Dump (Card) The label formats stored on a memory card are files that contain printer commands. The "ASCII dump (Card)" option offers the ability to print these command sequences as text. The "ASCII dump (card)" option works the same as the standard ASCII dump mode explained in the "Test Options" section. To print the "ASCII dump (Card)", load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer. 1.
11. External Keyboard 11. External Keyboard The printer offers the ability to connect an external keyboard or any other compatible input device, such as a barcode scanner, directly to the printer. Using an external keyboard, the input of variable data when using a memory card is easier. Data that is typed on the keyboard will be displayed on the printer's LCD. All USB keyboards with a Type A USB connector are compatible. Connecting the External Keyboard 1 2 3 Fig.
11. External Keyboard Key Assignment The printer can be configured to the keyboards configuration for the particular country by setting the "Country" parameter. For each "Country" setting, the printer has a different key assignment table, which is normally the same as the MS DOS keyboard tables. The [ALTGR] key has no function. Therefore all signs which are located on the right hand side of the key opposite of the normal characters (e.g. { } [ ] \ ) can be generated by pressing the [ALT] key.
11. External Keyboard Special Characters Available with an External Keyboard Character Table 11a [ALT] + key ... Character [ALT] + key Special characters with reference to different country settings, which are available with the [ALT] key on the external keyboard | / |,| * | ...
11. External Keyboard ZZ Z1 Z2 Table 11b ZZ Z1 Z2 ZZ Z1 Z2 ZZ Z1 Z2 Special characters available by entering two characters one after another using the external keyboard. To create the character ZZ: Type the first character [Z1], then type the second character [ALT-Z2] For example : For the letter "ñ", type the first character [~], then type the second character [ALT-n] NOTICE ! Use the data in table 11a to enter the Z1 character if it is not available on your keyboard.
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Appendix A - Pin Assignment of the Interface Connectors Appendix A - Pin Assignment of the Interface Connectors Pin Assignment of the RS-232 Interface The printer is equipped with a 9 pin SUB-D connector for the serial RS-232 interface. Pin 1 Pin 6 Pin 9 Pin 5 Fig.
Appendix A - Pin Assignment of the Interface Connectors Interface Cable for RS-232 To communicate with the printer, a standard RS-232 interface cable is used. If you have any problems interfacing with the printer, contact the manufacturer of your computer on the pin assignments of the interface. Use the pin assignment of the printer as shown in Table A-1 to obtain a compatible cable. PC Printer 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 9 pin connector 9 pin plug Fig.
Appendix A - Pin Assignment of the Interface Connectors Pin Assignment of the Parallel Interface Connector The printer provides a 36 pin connector for the parallel interface. Pin 1 Pin 19 Pin 18 Pin 36 Fig.
Appendix A - Pin Assignment of the Interface Connectors This page is intentionally left blank A-4 cab Produkttechnik GmbH & Co KG
Appendix B - Error Messages / Problem Solution Appendix B - Error Messages / Problem Solution Error Messages The printer is equipped with a self diagnostic system that will indicate errors on the printer's LCD. The operator will be informed by the printer LEDs whether there are recoverable errors allowing continuation of the print job (ie. "Out of paper"), or an error which requires discontinuation of the print job.
Appendix B - Error Messages / Problem Solution Non-Recoverable Errors During printing, an error has occured which cannot be cleared without canceling the print job (e.g. hardware error). Display If a non-recoverable error occurs the symbol appears in the display and the type of error is displayed.
Appendix B - Error Messages / Problem Solution List of Error Messages The following table contains an overview of possible error messages, possible causes and solutions. Errors that can be recovered are marked with " * ". If the solution does not solve the problem, call for Service. Error Possible Cause Solution ADC malfunction Hardware error Switch printer off, then on again. If error reoccurs, contact Service. Buffer overflow The data receive buffer is full but the computer is still sending data.
Appendix B - Error Messages / Problem Solution Error message Possible cause Solution File not found Requested file is not on the card. Check the contents of the card. FPGA malfunction Hardware error Switch printer off, then on again. If error reoccurs, contact Service. Head malfunction Hardware error Switch printer off, then on again. If error reoccurs, contact Service. Head open * Printhead is not locked. Lock the printhead.
Appendix B - Error Messages / Problem Solution Error message Possible cause Solution No label found * There are labels missing on the media. Press the key repeatedly until printer recognizes the next label on the media. The label size defined in the format sent to the printer does not match the actual media size. Cancel the current print job . Change the label size to the correct value. Restart the print job. Printer is loaded with continuous media, the software is configured for die-cut media.
Appendix B - Error Messages / Problem Solution Error message Possible cause Solution Protocol error (*) Printer has received an unknown or invalid command (display shows command abbreviated). Depending on the type of error, the command can be skipped by pressing the key or the print job must be canceled by pressing the key. The interface of the computer and printer are set differently. Switch the printer off. Correct the interface settings in printer setup (see chapter 8).
Appendix B - Error Messages / Problem Solution Problem Solution Problem Cause and Solution Thermal transfer ribbon wrinkles Shield for the transfer ribbon is not correctly adjusted. Make the adjustment according to chapter 7. Printhead support is not correctly adjusted. Make the adjustment according to chapter 7. Transfer ribbon is too wide. Use transfer ribbon which is slightly wider than the media. Print image has smears or voids Printhead is dirty, clean the printhead (appendix C).
Appendix B - Error Messages / Problem Solution Problem Cause and Solution Vertical white lines in the print image Printhead is dirty, clean the printhead (appendix C). Horizontal white lines in the print image Printer is being used with backfeed set to "smart" in cut or dispense mode (see chapter 8). Set backfeed to "always" in the Setup. Print image is irregular or one side is lighter than the other side. Printhead is dirty, clean the printhead (appendix C).
Appendix C - Maintenance / Cleaning Appendix C - Maintenance / Cleaning The A series printers require very little maintenance. Most important, clean the printhead on a regular basis. This will ensure a high quality printed image. It also reduces the amount of wear of the printhead. Aside from that, the only other servicing required is to clean the outside of the printer occasionally.
Appendix C - Maintenance / Cleaning Cleaning the Printhead During printing, the thermal printhead will accumulate dirt such as paper dust or particles of color from the ribbon. This accumulation can caused a deterioration of the print quality (contrast difference of the label, appearance of clear vertical stripes).
Appendix D - Replacing Assembly Units Appendix D - Replacing Assembly Units Replacing the Printhead The A8 printers are designed so the printhead replacement can be completed without making any adjustments. CAUTION ! The printhead (1) is attached and aligned on a head plate (2). Do not loosen the screws (3), that attach the printhead to the head plate. 3 1 2 3 Fig.
Appendix D - Replacing Assembly Units 5 6 1 7 8 Fig. D-2 Changing Printhead (I) WARNING ! Unplug the power cord from the power source before starting! 1. Swing the lever (6) clockwise until it stops and swing down the plate (8) as shown in figure D-2. Remove the media from the printer. 2. Swing back the lever (6) to the position shown in figure D-2. In this position, the printhead assembly is unlocked but still lying on the print roller. 3.
Appendix D - Replacing Assembly Units 9 1 10 11 9 12 6 Fig. D-3 Changing Printhead (II) 4. To lift the printhead assembly, swing the lever (6) clockwise until it stops. 5. Remove the printhead (1) from the pins (12) on the printhead carriage. 6. Carefully unplug the printhead (1) from the connectors of the printhead cables (10 and 11). 7. Connect the new printhead to the cables. 8. Place the printhead into the assembly and insert the holes (8) onto the pins (12). 9.
Appendix D - Replacing Assembly Units Replacing the Print Roller 4 1 5a 3 6 2 5b 3 7 8 9 Fig. D-4 Changing Print Roller (I) WARNING ! Unplug the power cord from the power source before starting! 1. Open the printhead and swing down the plate (9) as shown in figure D-4. Remove the media from the printer. 2. Take the Allen key (7), loosen the screws (3) and remove the tear-off plate (2). 3. Remove two screws (5a, 5b) using the Allen key (7). Remove the pin (8) using a 7mm hex wrench. 4.
Appendix D - Replacing Assembly Units 10 1 11 Fig. D-5 Changing Print Roller (II) 5. Remove the print roller (1) from the shaft (10) CAUTION ! Before assembling the new roller check if the keys (11) is placed correctly in the shaft (10) ! 6. Slide the new print roller onto the appropriate shaft. Make sure the groove in the axle of the roller (1) is aligned to the key (11) on the shaft (10). 7. Reinstall the plate (6) and printhead support (4). 8. Tighten the screws (5a, 5b) and the pin (8). 9.
Appendix D - Replacing Assembly Units This page is intentionally left blank.
Appendix E - Firmware Updates Appendix E - Firmware Updates General Information Over a period of time, the printer's firmware is subject to constant development and revisions to allow for new features, easier error correction, etc. The firmware is stored in a flash-EPROM, which represents a new technology in thermal transfer printers. For firmware updates, a file containing the updated version can be copied to the printer using the parallel interface.
Appendix E - Firmware Updates 8.
Index Index A Display 25,31ff.,54,56 Documentation 7 dRAM malfunction B-3 Adapter 22,40f. ADC malfunction B-3 Adjustment of the label edge sensor 42 Adjustment of the printhead support 44 ASCII dump (Card) 83,89 ASCII dump mode 65,74f. E B F Backfeed 57,60 Bar codes 13 Baud rate 61f. Bottom-reflect 57,59,78f. Brightness LCD 54,56 Buffer overflow B-5 C Card full B-4 CE 10 Character set 12,61f. Cleaning C-1f. Cleaning the printhead C-2 Cleaning the print roller C-1 CompactFlash 80ff.
Index L Label edge sensor 23f. Label edge sensor, adjustment 42 Label from card 83f. Label profile 65,78f. Label sensor 57,59,78f. Labels from roll 40ff. Label software 19 Label specifications 17 LCD malfunction B-4 Lithium Battery 10 Loading labels 40ff. Loading ribbon 46f. Local settings 51ff. M Machine parameters 51,54ff. Maintenance C-1f. Media feed roller 23f. Media guide 23f. Media loading 38ff. Media retainer 22 Media unwinder 22 Memory card 12,14,30,35,67,80ff. Memory card, copy 86f.
Index Ribbon supply hub 22 Ribbon takeup hub 22 Ribbon wrinkling 44,48 ROM malfunction B-6 RS-232 interface 26,28,61f.,A-1f. RS-422/485 61f. USB master interface 26 UTC 52f. S Warning label 38 Warn level ribbon 51,57,59 Width ASCII dump 51,58,60 Windows printer driver 19 Write error B-6 Wrong Revision B-6 Safety instructions 20 Securing devices 21 Security 51,63 Service (Menu) 35 Set date 52f. Set time 52f. Setup (Menü) 35,50ff. Short status 65ff. Software 19 Status print 65,68f.
Gesellschaft für Computerund AutomationsBausteine mbH & Co KG Wilhelm-Schickard-Str. 14 D-76131 Karlsruhe EU - Conformity Declaration We declare herewith that as a result of the manner in which the machine designated below was designed, the type of construction and the machines which, as a result have been brought on to the general market comply with the relevant fundamental regulations of the EU Rules for Safety and Health.
