User Manual

3
www.cablematters.com
Thunderbolt™ 3 480GB External NVMe SSD Drive
3. CONNECTION AND OPERATING INSTRUCTIONS
3.1 Installation Checklist for Windows Computers
• Your Windows PC may require updates for Thunderbolt 3 to function properly. For
more information go to: kb.cablematters.com.
• Windows computers must install the Intel Thunderbolt
Software. Locate it from the search bar in Windows.
• Check that the Thunderbolt 3 port is wired as a 4-Lane
PCIe port (a 2-Lane port performs at a reduced data
transfer rate, consult the computer manufacturer)
3.2 Connecting the Thunderbolt SSD Drive in Windows
1) Directly connect the SSD drive to a Thunderbolt 3 computer port
2) Wait up to 20 seconds while any additional drivers are automatically installed
3) Approve the SSD Drive with the Intel Thunderbolt software
Troubleshooting Tips
• Look for the SSD in the Windows taskbar
• Reboot the computer and check for the SSD white LED
• Test the SSD with a different Thunderbolt 3 port
• This SSD is NOT compatible with a USB-C host
• It is normal for the SSD to get warm during use. Position it
for the best ventilation.