User Manual

7
Bluetooth 4.0 USB Adapter
www.cablematters.com
Windows XP Troubleshooting Tips
• Reboot the computer while the BT adapter is plugged in
• Check that the blue LED is lit and try a different USB port
• Re-install the drivers and reboot the computer
• Check the documentation of your device for pairing instructions
• Contact [e-mail] with the model numbers of the device and computer
host and the OS version of your computer
Email: [e-mail]
3.5 Uninstalling Windows Drivers
Windows Vista, 7, 8, 8.1, 10
• Plug the BT adapter into the computer BEFORE uninstalling the software
• Open Control Panel > Device Manager
• Expand the Bluetooth category
• Right-click on the Broadcom BCM20702 driver and select
Uninstall device
• Check Delete the driver software and Uninstall
• Remove the BT adapter and reboot the computer
Windows XP
• Plug the BT adapter into the computer BEFORE uninstalling the software
• Open Control Panel > Performance and Maintenance >
System > Hardware tab > Device Manager
• Expand the Bluetooth category
• Right-click on the Broadcom BCM20702 driver then click
on Uninstall > OK