User Guide

How to install the drivers for USB C to Ethernet adapter?

For System: Windows XP, 7, 8, 8.1, 10, mac OS

For SKU #: CD0004-1, CD0008, CD0592, CD0724, CD0451, CD0452, CD0400, CD0401, CD0409, CD0410, CD0037,

CD0570, CD0136, CD0153, CD0585, CD0527, CD0665, CD0582, CD0591, CD0590, CD0441, CD0443, CD0444, CD0395,

CD0396, CD0566, CD0533, CD0583, CD0584, CD0532, CD0545, CD0543,

1. Download the correct drivers via the enclosed link:

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-10 00m-gigabit-

ethernet-usb-3-0-software?tdsourcetag=s_pcqq_aiomsg

Or from CableCreation official website

https://www.cablecreation.com/download/?ss=cd0026&stype=download

2. When you installed the drivers, please use your “Administrator” permission (Run as Administrator).

2.1 If you were using macOS, please use your “Admin” account to install the drivers.

(You probably need to go to left-upper Apple icon--->System Preferences-->General &

Privacy, and allow apps downloaded from APP Store and identified developers)

3. Restart your laptop or Mac.

4. For Windows:

After you installed the driver,

4.1 If you can see the Ethernet icon on the bottom of your system tray, this should consider as

the adapter’s function is good.

4.2 If you also could not surf the Internet, you probably need to contact your Network Carrier

or router supplier for more supports. You probably need to set the correct DHCP server, IP

address, subnet mask, default gateway, DNS server.

5. For macOS / Mac OS X:

You can go to the left-upper Apple icon→System Preferences→Network, check if you can see

USB 10/100/1000 LAN with the green color icon. If you can see that icon, that indicating the

adapter is good. If you also could not surf the Internet, you probably need to contact your

Network Carrier or router supplier for more supports. You probably need to set the correct DHCP

server or set the correct IP address, Subnet Mask, Router, DNS server.

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How to install the drivers for USB C to Ethernet adapter? For System: Windows XP, 7, 8, 8.1, 10, mac OS For SKU #: CD0004-1, CD0008, CD0592, CD0724, CD0451, CD0452, CD0400, CD0401, CD0409, CD0410, CD0037, CD0570, CD0136, CD0153, CD0585, CD0527, CD0665, CD0582, CD0591, CD0590, CD0441, CD0443, CD0444, CD0395, CD0396, CD0566, CD0533, CD0583, CD0584, CD0532, CD0545, CD0543, 1. Download the correct drivers via the enclosed link: https://www.realtek.
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Note: After you have installed the drivers correctly, however, you could not even see the Ethernet icon, the item probably was defective, your PC or Mac’s USB ports probably have some problems, you can swap another PC or other USB ports to have a try. Any additional question, kindly email to us via support@cablecreation.