User`s guide

Introduction
1-4
Related Manuals
The manuals listed below should be used to supplement the procedures and
technical data contained in this manual.
SmartSwitch 9000 Installation Guide
SmartSwitch 9000 9C300-1 Environmental Module User’s Guide
SmartSwitch 9000 9C214-1 AC Power Supply User’s Guide
INB Terminator Modules Installation Guide
SmartSwitch 9000 Module Local Management User’s Guide
Getting Help
For additional support related to this device or document, contact the Cabletron
Systems Global Call Center:
Before calling the Cabletron Systems Global Call Center, have the following
information ready:
• Your Cabletron Systems service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g.,
changing mode switches, rebooting the unit, etc.)
• The serial and revision numbers of all involved Cabletron Systems products in
the network
• A description of your network environment (layout, cable type, etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (i.e., have you returned the device before, is this a recurring
problem, etc.)
• Any previous Return Material Authorization (RMA) numbers
Phone [phone]
Internet mail [e-mail]
FTP ctron.com (134.141.197.25)
Login anonymous
Password your email address
BBS [phone]
Modem setting 8N1: 8 data bits, No parity, 1 stop bit
For additional information about Cabletron Systems or its products, visit the
World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support .
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address: [e-mail]
Make sure to include the document Part Number in the email message.