Installation guide
SPECTRUM
Installation Guide
Page 102
Document 0675
Troubleshooting
This section describes error messages and problems you
may encounter when using the SPECTRUM installation
software. Possible causes and solutions are provided
wherever possible.
Error:
On Solaris systems, the screen displays inverted text, partially missing
text, or other improper elements.
Solution: Make sure you are using the latest drivers for your video card.
Error Message:
You must have the correct privileges to run Install. On a Unix system,
you must be root. On a Windows NT, you must be Administrator. Exiting
installation. Installation Phase: Initializing
Cause: On Windows systems, this message indicates that the person has
not logged on as a member of the Administrators group.
On Solaris, it indicates that you have not provided the correct root
password during installation.
Solution: Make sure you log in as a member of the Administrators group
during Windows installations, or provide the correct root password
during Solaris installations.
Error Message:
Error: <index file name> not found!
Installation Phase: Initializing
Cause: Incomplete extraction of Install (first) record from the distribution
medium, or improper removal or modification of the Install record files
extracted from the medium prior to installation.
Solution: Retry installation. If failure persists, contact your Aprisma
support or sales representative.