Installation guide

Contents
viii
Test the Printer Port ....................................................................................................11-4
Procedure ..............................................................................................................11-4
Additional Steps...................................................................................................11-4
More Information.................................................................................................11-4
Verify Access Server Information .............................................................................11-5
Procedure ..............................................................................................................11-5
LAT Printing Problems............................................................................................... 11-7
Introduction..........................................................................................................11-7
Determine the Point of Failure...........................................................................11-7
Verify Access Server and Service Node Port Mappings.................................11-7
Verify the Print Queue.........................................................................................11-9
Verify LAT Group Codes ..................................................................................11-12
Determine If Service Is Offered........................................................................11-13
Telnet Printing Problems..........................................................................................11-14
Introduction........................................................................................................11-14
Verify Telnet Listener Configuration...............................................................11-14
Verify Characteristics on Host System............................................................11-14
Telnet Printer Not Creating a Newline ..................................................................11-15
Solution................................................................................................................11-15
Chapter 12 Computer Configuration Problems
Overview......................................................................................................................12-1
Introduction..........................................................................................................12-1
Unable to Connect to a Computer Offered as a LAT Service ...............................12-2
Solution..................................................................................................................12-2
Computer Does Not Respond to LAT Service Connection...................................12-3
Solution..................................................................................................................12-3
Unable to Access a Computer Through a Telnet Listener.....................................12-5
Solution..................................................................................................................12-5
Connected to Telnet Listener but Computer Does Not Respond.........................12-6
Solution..................................................................................................................12-6
Connection to a Telnet Listener Results in Double Echoes or Double Lines......12-8
Solution..................................................................................................................12-8
Chapter 13 Modem Configuration Problems
Overview......................................................................................................................13-1
Introduction..........................................................................................................13-1
Dial-In Modem Does Not Answer the Telephone..................................................13-3
Solution..................................................................................................................13-3
Dial-In User Procedure........................................................................................13-3
Access Server Manager Procedure....................................................................13-3
Dial-In Modem Answers but Carrier Detect Light Is Off......................................13-5
Solution..................................................................................................................13-5
Dial-in Modem Is Unable to Communicate with the Access Server...................13-6
Solution..................................................................................................................13-6
Dial-in User Procedure........................................................................................13-6