Installation guide

8-9
User Authentication Configuration Problems
Verify the User’s Authorization Data
Procedure
Check these conditions:
• If the user’s authorization information is incomplete or inconsistent, the user login may
fail. If this happens, the security system administrator should verify that the services
specified to be delivered to the user are consistent with the services enabled and
available on both the individual access server port(s) and on the access server as a
system.
• If the user authorization specifies a dedicated network access, either SLIP or PPP, then
SLIP or PPP must be specifically enabled on the port on which the user attempts to
obtain service.
• If network access is specified, a network address must be available. This address may
come from the user’s authorization data (RADIUS), from the access server port
configuration, DHCP or from the remote device (PC).
• If login access is specified, a protocol (Telnet, Rlogin, or LAT) and a service (IP host
or LAT service) must be available. This host information may come from the user’s
authorization data (RADIUS) or from the access server’s port configuration.