Installation guide

10-1
Chapter 10
Terminal and Personal Computer
Problems
Overview
Introduction
The following table lists steps and page references to help you solve problems that appear
to affect individual access server ports or interactive port devices, such as terminals and
personal computers (PCs).
When you have a problem with a device, refer to the Port and Device Problems table. If
appropriate, take the corrective actions specified in the table. If the problem persists, go to
the section in this chapter that addresses your problem.
Problem Solution
See
Page
Problems With
Interactive Devices
1. Device Does Not Respond or Nonsense Characters
Appear
10-3
2. Characters Not Displayed on the Device 10-4
3. Command Line Recall Not Working 10-6
4. Terminal Screen Scrolling When MONITOR
Command Is Used
10-7
Verifying a Port for Hardware Failure 10-8
PC File Transfer Fails over a LAT Network 10-10
PC File Transfer Fails over a SLIP or PPP Network 10-11
PC File Transfer Fails over a Telnet Network 10-12