Installation guide

12-3
Computer Configuration Problems
Computer Does Not Respond to LAT Service
Connection
Solution
If you can connect to the LAT service but the computer does not respond, do the
following:
Step Action
1 Verify that the physical port characteristics are configured correctly (Port and Device
Problems).
2 Verify that the port is configured correctly. Enter the following command. Substitute
the number of the port for 1:
Local> SHOW PORT 1
The SHOW PORT display will vary depending on the hardware you are using. For
information on configuring your access server for modem signals, refer to the
Network Access Software Management Guide.
3 Verify that you are using the correct cables to connect the computer to the access
server port. For information on supported cables, refer to your hardware
documentation.
4 Verify that you have configured the DTRWAIT port characteristic to be compatible
with the port device. Normally, DTRWAIT should be enabled for remote access
ports. When DTRWAIT is enabled, the access server can delay the assertion of DTR
until the access server receives a connection to the port from the network.
5 If your computer requires the RI signal and your access server supports data signal
rate select (DSRS), verify that RING is enabled on the access server port and that you
are using the BC22R or equivalent cable.